# Entrata vs Knock CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Entrata excels in user-friendliness, with many users highlighting its ability to generate leases, upload documents, and communicate with residents seamlessly. One user mentioned, "I love how user-friendly the reports are," indicating that the platform significantly streamlines daily operations.
- **Users say** that Knock CRM shines in its integration capabilities, particularly with property management software. Reviewers appreciate the real-time activity tracking and the ease of accessing data reporting, which helps keep leads organized and enhances overall efficiency.
- **According to verified reviews** , Entrata has a much higher overall satisfaction score compared to Knock CRM, reflecting its strong performance in various quality metrics. Users frequently mention that Entrata makes it easy to train new employees, stating, "This platform makes it really easy to get them up to speed."
- **Reviewers mention** that while Knock CRM offers excellent reporting and analytics, it may not match the comprehensive feature set of Entrata. Users have noted that Entrata's ability to manage maintenance requests and tenant screening is particularly robust, with one user stating, "Entrata is very user-friendly," which enhances day-to-day usability.
- **G2 reviewers highlight** that Entrata's implementation process is quick and intuitive, making it easier for teams to adopt the software. In contrast, Knock CRM, while user-friendly, may not provide the same level of streamlined onboarding, which could impact new users' experiences.
- **Users report** that both platforms are effective in their respective areas, but Entrata's higher volume of recent reviews suggests a more active user base and ongoing improvements. This is reflected in feedback like, "Our company says that Entrata streamlines the information much better than the other programs," showcasing its strong market presence.



| | Entrata | Knock CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 783 | 48 | 
| **Largest Market Segment** | Mid-Market (45.1% of reviews) | Mid-Market (51.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Entrata

Pros:
- Ease of Use (195 reviews)
- User-Friendly (87 reviews)

Cons:
- Missing Features (43 reviews)
- Poor Usability (24 reviews)

### Knock CRM

**Not enough data**

---
## Ratings Comparison
| Rating | Entrata | Knock CRM | 
|---|---|---|
  | **Meets Requirements** | 9.0 (534 reviews) | 9.7 (32 reviews) | 
  | **Ease of Use** | 9.1 (687 reviews) | 9.7 (32 reviews) | 
  | **Ease of Setup** | 8.8 (402 reviews) | 9.6 (20 reviews) | 
  | **Ease of Admin** | 9.0 (154 reviews) | 9.6 (20 reviews) | 
  | **Quality of Support** | 8.8 (511 reviews) | 9.6 (32 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (153 reviews) | 9.8 (20 reviews) | 
  | **Product Direction (% positive)** | 9.3 (522 reviews) | 10.0 (25 reviews) | 

---
## Pricing

### Entrata

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Knock CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Lease Administration

| Product | Score | Reviews |
|---|---|---|
| **Entrata** | 9.1/10 | 220 |
| **Knock CRM** | N/A | N/A |

#### Lease Administration Platform Features

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Portfolio Administration** | 9.2 (188 reviews) | Not enough data | 
| **Lease Accounting** | 9.3 (195 reviews) | Not enough data | 
| **Lease Auditing** | 9.0 (194 reviews) | Not enough data | 
| **Document Management** | 9.3 (209 reviews) | Not enough data | 
| **Critical Date Alarms** | 8.8 (174 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (169 reviews) | Not enough data | 
| **Localization** | 9.0 (171 reviews) | Not enough data | 
| **Integration / APIs** | 8.7 (178 reviews) | Not enough data | 
| **Reporting** | 9.0 (203 reviews) | Not enough data | 
| **Dashboards** | 9.5 (208 reviews) | Not enough data | 

#### Agentic AI - Lease Administration

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Cross-system Integration** | 9.3 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (9 reviews) | Not enough data | 
| **Decision Making** | 8.7 (9 reviews) | Not enough data | 

### Property Management

| Product | Score | Reviews |
|---|---|---|
| **Entrata** | 9.0/10 | 421 |
| **Knock CRM** | 7.6/10 | 21 |

#### Leasing

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Vacancy Advertising** | 8.8 (316 reviews) | 9.7 (11 reviews) | 
| **Rental Applications** | 9.2 (380 reviews) | 8.3 (9 reviews) | 
| **Tenant Screening** | 9.0 (365 reviews) | 7.4 (7 reviews) | 
| **Lease Templates** | 9.1 (356 reviews) | 7.9 (7 reviews) | 
| **Document Management** | 9.2 (375 reviews) | 7.4 (7 reviews) | 

#### Building Operations

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Maintenance Service Requests** | 9.4 (375 reviews) | 7.1 (7 reviews) | 
| **Property Inspections** | 8.8 (330 reviews) | 7.4 (7 reviews) | 
| **Service Portals** | 9.2 (368 reviews) | 7.4 (7 reviews) | 
| **Building Announcements** | 9.1 (346 reviews) | 8.8 (15 reviews) | 
| **Resource Reservations** | 8.7 (291 reviews) | 7.5 (6 reviews) | 

#### Accounting

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Property Accounting** | 9.1 (339 reviews) | 7.2 (6 reviews) | 
| **Online Payment** | 9.3 (369 reviews) | 6.7 (6 reviews) | 
| **Company Financials** | 9.1 (321 reviews) | 6.7 (5 reviews) | 
| **Certificates of Insurance (COI)** | 8.8 (294 reviews) | 6.4 (6 reviews) | 
| **Dashboards** | 9.4 (377 reviews) | 8.7 (15 reviews) | 

#### Operations

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Tenant Portal** | 9.2 (336 reviews) | 7.5 (6 reviews) | 
| **Integration with Rental Payment Solution** | 9.2 (310 reviews) | 7.5 (8 reviews) | 
| **Lease Application Management** | 9.3 (338 reviews) | 9.1 (9 reviews) | 
| **Tenant Screening** | 9.1 (327 reviews) | 6.7 (5 reviews) | 
| **Amenity Management** | 8.9 (289 reviews) | 7.4 (7 reviews) | 
| **Accounting Module** | 9.0 (302 reviews) | 6.7 (5 reviews) | 
| **Maintenance Management** | 9.3 (327 reviews) | 6.7 (6 reviews) | 
| **Listing Syndication** | 9.0 (262 reviews) | 9.0 (10 reviews) | 

#### Agentic AI - Property Management

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.8 (28 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (30 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.9 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (28 reviews) | Not enough data | 
| **Decision Making** | 9.0 (29 reviews) | Not enough data | 

### Real Estate Virtual Tour

| Product | Score | Reviews |
|---|---|---|
| **Entrata** | N/A | N/A |
| **Knock CRM** | N/A | N/A |

#### Marketing 

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Contact Forms & Lead Generation** | Not enough data | Not enough data | 
| **Open House Scheduling** | Not enough data | Not enough data | 

#### Tour Creation 

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Photo Splicing** | Not enough data | Not enough data | 
| **3D Transitions** | Not enough data | Not enough data | 
| **VR Capabilities** | Not enough data | Not enough data | 
| **AR Capabilities** | Not enough data | Not enough data | 
| **Navigation Buttons** | Not enough data | Not enough data | 
| **Embedding and Uploading** | Not enough data | Not enough data | 

#### Visualization

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Floorplans** | Not enough data | Not enough data | 
| **GPS & Mapping** | Not enough data | Not enough data | 

### Real Estate Marketing

| Product | Score | Reviews |
|---|---|---|
| **Entrata** | N/A | N/A |
| **Knock CRM** | N/A | N/A |

#### Relationship Management

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Lead Generation** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Presentation

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Website Builder** | Not enough data | Not enough data | 
| **MLS Integration** | Not enough data | Not enough data | 
| **SEO Strategization** | Not enough data | Not enough data | 
| **IDX Website** | Not enough data | Not enough data | 

#### Platform Branding

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Operability** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Social Media Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Campaign Building** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 

#### Platform Integrations

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Integration with Real Estate CRM** | Not enough data | Not enough data | 
| **Integration with Virtual Tour** | Not enough data | Not enough data | 
| **Integration with Real Estate Activities Management** | Not enough data | Not enough data | 

### Real Estate CRM

| Product | Score | Reviews |
|---|---|---|
| **Entrata** | N/A | N/A |
| **Knock CRM** | 8.9/10 | 6 |

#### Client Management

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.8 (6 reviews) | 
| **Contact Management** | Not enough data | 8.9 (6 reviews) | 
| **Lead Generation** | Not enough data | 9.7 (6 reviews) | 

#### Task Management

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | 7.7 (5 reviews) | 

#### Platform Features

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 9.7 (5 reviews) | 
| **Opportunity & Pipeline Management** | Not enough data | 9.2 (6 reviews) | 
| **Task / Activity Management** | Not enough data | 9.7 (6 reviews) | 
| **Listing Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | 8.1 (6 reviews) | 
| **Transaction Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | 9.4 (6 reviews) | 
| **CMA Management** | Not enough data | Not enough data | 
| **Forecasting & Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | 9.2 (6 reviews) | 

#### Agentic AI - Real Estate CRM

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Property Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Entrata** | 9.0/10 | 17 |
| **Knock CRM** | N/A | N/A |

#### Asset Management

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Property Search** | Feature Not Available | Not enough data | 
| **Commercial Property Data Management** | Feature Not Available | Not enough data | 
| **Residential Property Data Management** | Feature Not Available | Not enough data | 
| **Rental Property Data Management** | Feature Not Available | Not enough data | 
| **Geospatial Intelligence** | Feature Not Available | Not enough data | 

#### Portfolio Management

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Portfolio Risk Management** | 8.4 (15 reviews) | Not enough data | 
| **Report Generation** | 9.3 (16 reviews) | Not enough data | 
| **Integrate With Investment Software** | 9.2 (15 reviews) | Not enough data | 
| **Market View** | Feature Not Available | Not enough data | 

#### Agentic AI - Property Intelligence

| Feature | Entrata | Knock CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Property Management Software](https://www.g2.com/categories/property-management)

**Unique to Entrata (2):** [Property Intelligence Software](https://www.g2.com/categories/property-intelligence), [Lease Administration Software](https://www.g2.com/categories/lease-administration)

**Unique to Knock CRM (3):** [Real Estate Virtual Tour Software](https://www.g2.com/categories/real-estate-virtual-tour), [Real Estate Marketing Software](https://www.g2.com/categories/real-estate-marketing), [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Entrata | Knock CRM | 
|---|---|---|
| **Small-Business** | 43.5% | 29.8% | 
| **Mid-Market** | 45.1% | 51.1% | 
| **Enterprise** | 11.5% | 19.1% | 

### By Industry

#### Entrata

- **Real Estate:** 59.5%
- **Commercial Real Estate:** 8.2%
- **Accounting:** 5.9%
- **Hospitality:** 4.3%
- **Management Consulting:** 3.1%
- **Facilities Services:** 2.0%
- **Marketing and Advertising:** 1.9%
- **Consulting:** 1.5%
- **Consumer Services:** 1.3%
- **Education Management:** 1.1%
- **Other:** 11.3%

#### Knock CRM

- **Real Estate:** 78.7%
- **Marketing and Advertising:** 10.6%
- **Management Consulting:** 4.3%
- **Commercial Real Estate:** 4.3%
- **Investment Management:** 2.1%

---
## Alternatives

### Alternatives to Entrata

- [AppFolio](https://www.g2.com/products/appfolio/reviews) — 4.6/5 stars (1034 reviews)
- [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (262 reviews)
- [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) — 4.0/5 stars (234 reviews)
- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (413 reviews)
- [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (661 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)
- [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) — 4.1/5 stars (175 reviews)
- [RealPage](https://www.g2.com/products/realpage/reviews) — 3.8/5 stars (0 reviews)
- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (248 reviews)

### Alternatives to Knock CRM

- [AppFolio](https://www.g2.com/products/appfolio/reviews) — 4.6/5 stars (1034 reviews)
- [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (661 reviews)
- [ResMan](https://www.g2.com/products/resman/reviews) — 4.8/5 stars (413 reviews)
- [BoomTown](https://www.g2.com/products/boomtown/reviews) — 4.7/5 stars (588 reviews)
- [BoldTrail](https://www.g2.com/products/boldtrail/reviews) — 4.5/5 stars (1538 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (362 reviews)
- [Lofty](https://www.g2.com/products/lofty-lofty/reviews) — 4.3/5 stars (399 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [REsimpli](https://www.g2.com/products/resimpli/reviews) — 4.9/5 stars (397 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (284 reviews)

---
## Top Discussions

### Entrata

- Title: [What software do property managers use?](https://www.g2.com/discussions/entrata-what-software-do-property-managers-use) — 3 comments
  > **Top comment:** "Yardi, Voyager, Entrata"
- Title: [What is Entrata used for?](https://www.g2.com/discussions/what-is-entrata-used-for) — 1 comment
  > **Top comment:** "Entrata is a property management software primarily used in the real estate industry. It used to design to help property managers, owners, and leasing agents..."

### Knock CRM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/entrata-vs-knock-crm)