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Compare Enthu.ai and Maqsam 
Featured Products
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Mid-Market (48.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $45.00 1 User Per Month
Enthu.ai
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Enthu.aiMaqsam
Star Rating
(47)4.6 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $45.00 1 User Per Month
Browse all 3 pricing plansEnthu.ai vs Maqsam
When assessing the two solutions, reviewers found Enthu.ai easier to use, set up, and administer. Reviewers also preferred doing business with Enthu.ai overall.
- Reviewers felt that Enthu.ai meets the needs of their business better than Maqsam.
- When comparing quality of ongoing product support, reviewers felt that Enthu.ai is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Enthu.ai over Maqsam.
Pricing
Entry-Level Pricing
Enthu.ai
No pricing availableMaqsam
Seat Plans Telephony
Starting at $45.00
1 User Per Month
- Free Setup fees
- Free AI Features (Call Transcription, Call Summary, Sentiment Analysis)
- Full Custom Reporting
Free Trial
Enthu.ai
Free Trial is available
Maqsam
Free Trial is available
Ratings
Meets Requirements
9.5
30
8.7
33
Ease of Use
9.6
30
9.1
34
Ease of Setup
8.8
20
8.7
30
Ease of Admin
9.2
18
9.0
29
Quality of Support
9.9
30
9.1
35
Has the product been a good partner in doing business?
10.0
18
9.1
28
Product Direction (% positive)
10.0
27
9.6
32
Features by Category
Call Analytics
9.8
14
Not enough data
8.6
15
Not enough data
9.4
15
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
9.4
14
Not enough data
9.4
13
Not enough data
9.0
14
Not enough data
Generative AI
9.4
6
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.6
16
Not enough data
Feature Not Available
Not enough data
9.0
17
Not enough data
Engagement
9.0
16
Not enough data
8.4
17
Not enough data
9.4
16
Not enough data
Performance
9.1
16
Not enough data
9.4
16
Not enough data
Generative AI
8.8
10
Not enough data
8.5
10
Not enough data
Channels
Not enough data
8.1
17
Not enough data
7.6
13
Not enough data
7.2
13
Not enough data
7.0
14
Not enough data
7.7
14
Generative AI
Not enough data
7.9
14
Functions
Not enough data
8.2
17
Not enough data
8.3
16
Not enough data
8.9
15
Not enough data
8.0
16
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.2
17
Not enough data
8.7
15
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
8.2
17
Not enough data
9.3
18
Not enough data
8.3
14
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.3
10
Not enough data
8.6
13
Not enough data
9.3
12
Not enough data
9.6
13
Not enough data
9.8
11
Not enough data
9.6
13
Not enough data
9.2
11
Generative AI
Not enough data
9.0
10
Workforce Management
Not enough data
9.9
12
Not enough data
9.4
12
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.7
13
Not enough data
9.3
12
Customer Support
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
7.3
5
Automation
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Artificial Intelligence
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Generative AI
9.0
7
8.1
6
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Enthu.ai and Maqsam are categorized as Speech Analytics
Unique Categories
Enthu.ai is categorized as Contact Center Quality Assurance and Conversation Intelligence
Maqsam is categorized as Call Center Infrastructure (CCI), Contact Center, AI Agents For Business Operations, and Customer Service Automation
Reviews
Reviewers' Company Size
Enthu.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maqsam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
12.8%
Marketing and Advertising
12.8%
Computer Software
12.8%
Telecommunications
7.7%
Real Estate
7.7%
Other
46.2%
Information Technology and Services
11.6%
Financial Services
9.3%
Computer Software
9.3%
Retail
7.0%
Logistics and Supply Chain
7.0%
Other
55.8%
Discussions
Can Enthu.AI fetch data from my telephony?
1 Comment
TJ
Absolutely. Enthu.AI is integrated with 20+ telephony providers. If your telephony provider is outside of these 20, Enthu provides APIs using which you can...Read more
Enthu.ai has no more discussions with answers
Maqsam has no more discussions with answers
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