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Compare Enterprise Chatbot Platform and Rasa 
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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Starting at $600.00 Per Month
Free
Enterprise Chatbot Platform
Star Rating
(12)4.8 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 2 pricing plansRasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that the Enterprise Chatbot Platform excels in ease of use with a score of 9.0, while users report that Rasa struggles in this area with a score of 7.2, making it less user-friendly for those without technical expertise.
- Users on G2 mention that the Enterprise Chatbot Platform offers exceptional quality of support, scoring a perfect 10.0, whereas reviewers note that Rasa's support is adequate but not as responsive, with a score of 8.3.
- G2 users highlight the Enterprise Chatbot Platform's strong product direction, receiving a score of 10.0, indicating a clear roadmap and innovation, while users report that Rasa's product direction is less favorable, scoring only 5.0.
- Reviewers mention that the Enterprise Chatbot Platform provides robust customization options, allowing for tailored user experiences, while users say Rasa, although customizable, requires more technical knowledge to achieve similar results.
- Users report that the Enterprise Chatbot Platform supports a wide range of channels, including social media and SMS, enhancing its omnichannel capabilities, while reviewers note that Rasa's channel support is more limited, focusing primarily on website integration.
- Users on G2 mention that the Enterprise Chatbot Platform's proactive engagement features are highly effective, scoring well in contextual engagement, while reviewers say Rasa lacks in this area, making it less effective in initiating conversations with users.
Pricing
Entry-Level Pricing
Enterprise Chatbot Platform
Starter
Starting at $600.00
Per Month
For start-ups that want to start from scratch, but not be limited to the tool
- Up to 30K users
- Full product onboarding
- Facebook, WhatsApp, web widget integration
Rasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Free Trial
Enterprise Chatbot Platform
No trial information availableRasa
Free Trial is available
Ratings
Meets Requirements
10.0
9
7.8
9
Ease of Use
9.0
8
7.2
9
Ease of Setup
9.7
5
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
10.0
8
8.3
9
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
10.0
7
5.0
7
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Enterprise Chatbot Platform and Rasa are categorized as Bot Platforms and Conversational Marketing
Unique Categories
Enterprise Chatbot Platform is categorized as Chatbots and Customer Self-Service
Rasa is categorized as Conversational Support
Reviews
Reviewers' Company Size
Enterprise Chatbot Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Staffing and Recruiting
8.3%
Outsourcing/Offshoring
8.3%
Other
16.7%
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Discussions
How do you choose a platform on chatbot?
1 Comment
Official Response from Enterprise Chatbot Platform
You can use a chatbot builder or hire a chatbot development team to consult and create a prototype. Both options are useful, and which one to choose depends...Read more
How do you choose a platform on chatbot?
1 Comment
Official Response from Enterprise Chatbot Platform
You can use a chatbot builder or hire a chatbot development team to consult and create a prototype. Both options are useful, and which one to choose depends...Read more
Enterprise Chatbot Platform has no more discussions with answers
Rasa has no discussions with answers
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