# Enterpret vs Thematic Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Thematic excels in providing a comprehensive view of customer insights, allowing users to consolidate feedback from various sources into one platform. This capability helps teams understand customer sentiment and trends effectively, as highlighted by users who appreciate the removal of unconscious bias in theming.
- **Users say** Enterpret shines in its user-friendly interface, particularly when it comes to creating dashboards. Reviewers mention that it significantly reduces the time spent on reviewing and summarizing customer feedback from multiple channels, making it a valuable tool for product managers who need to stay attuned to customer needs.
- **According to verified reviews** , Thematic stands out for its ability to rapidly uncover themes in client feedback, which is crucial for organizations looking to make sense of various feedback types, including NPS and CSAT. Users appreciate the flexibility to add filters and themes relevant to their specific needs, enhancing the overall analysis process.
- **Reviewers mention** that while Enterpret is effective in aggregating qualitative feedback, it faces challenges in matching specific workflow needs for some users. This can lead to configuration difficulties, which may hinder the overall user experience compared to Thematic's more tailored approach.
- **Users highlight** Thematic's superior quality of support, with many praising the responsiveness and helpfulness of the support team. This high level of support contributes to a smoother implementation process, which is a significant advantage for teams looking to get up and running quickly.
- **G2 reviewers note** that while Enterpret has a strong market presence and a larger number of reviews, Thematic's higher satisfaction ratings indicate a more favorable user experience overall. This suggests that users of Thematic may feel more positively about their product experience, particularly in areas like ease of use and custom reporting capabilities.




| | Enterpret | Thematic | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 111 | 43 | 
| **Largest Market Segment** | Mid-Market (57.3% of reviews) | Enterprise (51.2% of reviews) | 
| **Entry Level Price** | No pricing available | $25,000.00 Per Year | 

---
## Top Pros & Cons

### Enterpret

Pros:
- Ease of Use (42 reviews)
- Feedback Management (40 reviews)

Cons:
- Integration Issues (10 reviews)
- Difficult Setup (9 reviews)

### Thematic

Pros:
- Ease of Use (7 reviews)
- Customer Support (4 reviews)

Cons:
- Complex Setup (1 reviews)
- Difficult Setup (1 reviews)

---
## Ratings Comparison
| Rating | Enterpret | Thematic | 
|---|---|---|
  | **Meets Requirements** | 8.5 (93 reviews) | 9.3 (27 reviews) | 
  | **Ease of Use** | 8.1 (97 reviews) | 9.4 (29 reviews) | 
  | **Ease of Setup** | 8.2 (78 reviews) | 8.9 (22 reviews) | 
  | **Ease of Admin** | 8.3 (22 reviews) | 8.9 (17 reviews) | 
  | **Quality of Support** | 9.3 (91 reviews) | 9.8 (28 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (22 reviews) | 9.9 (17 reviews) | 
  | **Product Direction (% positive)** | 9.5 (95 reviews) | 9.0 (23 reviews) | 

---
## Pricing

### Enterpret

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Thematic

#### Entry-Level Pricing

Plan: Foundation

Price: $25,000.00 Per Year

Description: Get a comprehensive view of themes, sentiment and categories in your VoC and feedback data, with white glove support.

Key Features:
- Up to 25,000 comments
- Up to 3 datasets (a CSV file or pulled from a data source)
- AI powered Thematic and Sentiment analysis

[Browse all 2 editions](https://www.g2.com/products/thematic/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | 8.1/10 | 91 |
| **Thematic** | 9.0/10 | 7 |

#### Feedback Management

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Tagging** | 8.0 (54 reviews) | Not enough data | 
| **Segmentation** | 7.7 (44 reviews) | 9.2 (6 reviews) | 
| **Custom Reports and Dashboards** | 8.5 (64 reviews) | 9.7 (5 reviews) | 

#### Feedback Analysis

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Thematic Analysis** | 8.5 (76 reviews) | 9.5 (7 reviews) | 
| **Sentiment Analysis** | 8.4 (53 reviews) | 8.6 (6 reviews) | 
| **NPS/CSAT Scoring** | 7.8 (40 reviews) | 8.7 (5 reviews) | 

#### Feedback Sources

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Online Reviews** | 7.9 (42 reviews) | Not enough data | 
| **Surveys** | 8.1 (45 reviews) | 8.0 (5 reviews) | 
| **Social Media** | 7.9 (43 reviews) | Not enough data | 
| **Customer Service Channels** | 8.9 (61 reviews) | Not enough data | 

#### Generative AI

| Feature | Enterpret | Thematic | 
|---|---|---|
| **AI Text Generation** | 7.5 (21 reviews) | Not enough data | 
| **AI Text Summarization** | 8.4 (27 reviews) | Not enough data | 

### Text Analysis

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | N/A | N/A |
| **Thematic** | N/A | N/A |

#### Setup

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **Maintenance** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Data

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Analysis

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Named entity recognition** | Not enough data | Not enough data | 
| **Keyphrase Extraction** | Not enough data | Not enough data | 
| **Topic Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Language Identification** | Not enough data | Not enough data | 
| **Syntax/Part of Speech Parsing** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Qualitative Comparative Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **User Research Analysis** | Not enough data | Not enough data | 
| **Ad hoc Analysis** | Not enough data | Not enough data | 
| **Quantitative Analysis** | Not enough data | Not enough data | 

#### Customization

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Pre-Built Parameterization** | Not enough data | Not enough data | 
| **Custom Extension** | Not enough data | Not enough data | 
| **Compositionality** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Enterpret | Thematic | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Computer Assisted Coding** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Mixed Methods Research** | Not enough data | Not enough data | 
| **Website Analytics** | Not enough data | Not enough data | 
| **Multimedia Support** | Not enough data | Not enough data | 
| **Media Analytics** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Coding** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Enterpret** | N/A | N/A |
| **Thematic** | N/A | N/A |

#### Generative AI

| Feature | Enterpret | Thematic | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Device Responsiveness** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Enterpret | Thematic | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Text Analysis Software](https://www.g2.com/categories/text-analysis)


**Unique to Thematic (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Enterpret | Thematic | 
|---|---|---|
| **Small-Business** | 11.8% | 17.1% | 
| **Mid-Market** | 57.3% | 31.7% | 
| **Enterprise** | 30.9% | 51.2% | 

### By Industry

#### Enterpret

- **Computer Software:** 40.0%
- **Information Technology and Services:** 16.4%
- **Design:** 7.3%
- **Financial Services:** 4.5%
- **Education Management:** 2.7%
- **Graphic Design:** 2.7%
- **Entertainment:** 1.8%
- **Health, Wellness and Fitness:** 1.8%
- **Consumer Services:** 1.8%
- **Consumer Goods:** 1.8%
- **Other:** 19.1%

#### Thematic

- **Retail:** 9.8%
- **Telecommunications:** 7.3%
- **Computer Software:** 7.3%
- **Financial Services:** 7.3%
- **Airlines/Aviation:** 4.9%
- **Automotive:** 4.9%
- **Commercial Real Estate:** 4.9%
- **Insurance:** 4.9%
- **Internet:** 4.9%
- **Marketing and Advertising:** 4.9%
- **Other:** 39.0%

---
## Alternatives

### Alternatives to Enterpret

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### Alternatives to Thematic

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- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23908 reviews)

---
## Top Discussions

### Enterpret

No discussions available for this product.

### Thematic

- Title: [What is the programming language used to create this, purely out of interest.  It’s very clever !](https://www.g2.com/discussions/30176-what-is-the-programming-language-used-to-create-this-purely-out-of-interest-it-s-very-clever) — 1 comment
  > **Top comment:** "Thanks Tim! We use a combination of Python and Rust for speed! Many of the algorithms we use have been written in-house based on many years of research...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/enterpret-inc-enterpret-vs-thematic)