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Compare Enterpret and Thematic 
Featured Products
At a Glance
Market Segments
Mid-Market (57.8% of reviews)
Enterprise (51.2% of reviews)
Entry-Level Pricing
No pricing available
$25,000.00 Per Year
Enterpret
Star Rating
(110)4.6 out of 5
Market Segments
Mid-Market (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EnterpretThematic
Star Rating
(43)4.8 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
$25,000.00 Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Thematic excels in providing a comprehensive view of customer insights, allowing users to consolidate feedback from various sources into one platform. This capability helps teams understand customer sentiment and trends effectively, as highlighted by users who appreciate the removal of unconscious bias in theming.
- Users say Enterpret shines in its user-friendly interface, particularly when it comes to creating dashboards. Reviewers mention that it significantly reduces the time spent on reviewing and summarizing customer feedback from multiple channels, making it a valuable tool for product managers who need to stay attuned to customer needs.
- According to verified reviews, Thematic stands out for its ability to rapidly uncover themes in client feedback, which is crucial for organizations looking to make sense of various feedback types, including NPS and CSAT. Users appreciate the flexibility to add filters and themes relevant to their specific needs, enhancing the overall analysis process.
- Reviewers mention that while Enterpret is effective in aggregating qualitative feedback, it faces challenges in matching specific workflow needs for some users. This can lead to configuration difficulties, which may hinder the overall user experience compared to Thematic's more tailored approach.
- Users highlight Thematic's superior quality of support, with many praising the responsiveness and helpfulness of the support team. This high level of support contributes to a smoother implementation process, which is a significant advantage for teams looking to get up and running quickly.
- G2 reviewers note that while Enterpret has a strong market presence and a larger number of reviews, Thematic's higher satisfaction ratings indicate a more favorable user experience overall. This suggests that users of Thematic may feel more positively about their product experience, particularly in areas like ease of use and custom reporting capabilities.
Pricing
Entry-Level Pricing
Enterpret
No pricing availableThematic
Foundation
$25,000.00
Per Year
Get a comprehensive view of themes, sentiment and categories in your VoC and feedback data, with white glove support.
- Up to 25,000 comments
- Up to 3 datasets (a CSV file or pulled from a data source)
- AI powered Thematic and Sentiment analysis
Free Trial
Enterpret
No trial information availableThematic
Free Trial is available
Ratings
Meets Requirements
8.5
92
9.3
27
Ease of Use
8.1
96
9.4
29
Ease of Setup
8.2
77
8.9
22
Ease of Admin
8.3
22
8.9
17
Quality of Support
9.3
90
9.8
28
Has the product been a good partner in doing business?
9.3
22
9.9
17
Product Direction (% positive)
9.5
94
9.0
23
Features by Category
Feedback Management
7.9
53
Not enough data
7.7
44
9.2
6
8.5
63
9.7
5
Feedback Analysis
8.5
75
9.5
7
8.3
52
8.6
6
7.7
39
8.7
5
Feedback Sources
7.9
41
Not enough data
8.0
44
8.0
5
7.9
42
Not enough data
8.9
60
Not enough data
Generative AI
7.5
21
Not enough data
8.3
26
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Enterpret and Thematic are categorized as Feedback Analytics and Text Analysis
Unique Categories
Enterpret has no unique categories
Thematic is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Enterpret
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Thematic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.4%
Information Technology and Services
16.5%
Design
7.3%
Financial Services
4.6%
Graphic Design
2.8%
Other
28.4%
Retail
9.8%
Telecommunications
7.3%
Financial Services
7.3%
Computer Software
7.3%
Real Estate
4.9%
Other
63.4%
Alternatives
Discussions
Enterpret has no discussions with answers
What is the programming language used to create this, purely out of interest. It’s very clever !
1 Comment
AM
Thanks Tim! We use a combination of Python and Rust for speed! Many of the algorithms we use have been written in-house based on many years of research....Read more
Thematic has no more discussions with answers
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