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# Enghouse Contact Center vs Talkdesk Comparison - What are their main differences?

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Enghouse Contact CenterTalkdesk[+ Add Product](#)

Pricing

**Enghouse Contact Center**
No pricing available

**Talkdesk**

**$85.00** Per User Per Month · Digital Essentials

**$105.00** Per User Per Month · Voice Essentials

**$165.00** Per User Per Month · Elite

**$225.00** Per User Per Month · Industry Experience Clouds

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**Pricing Insights**
from reviews

Perceived Cost

**Enghouse Contact Center**
$$$$$

**Talkdesk**
$$$$$

Average Discount

**Enghouse Contact Center**
11%

**Talkdesk**
13%2% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Enghouse Contact Center** 6 months
Based on 100 responses

**Talkdesk** 6 months
Based on 100 responses

Return on Investment

**Enghouse Contact Center** 6 months
Based on 100 responses

**Talkdesk** 6 months
Based on 100 responses

 ![Enghouse Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/fe2fee599fd7130328675e8d750bc83c/enghouse-contact-center.svg "Enghouse Contact Center")

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

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**Pros & Cons**
from reviews

**Enghouse Contact Center**

Accuracy (1)

Accuracy of Information (1)

Complex Customization (1)

Complex Implementation (1)

**Talkdesk**

Ease of Use (188)

Efficiency (113)

Call Issues (66)

Technical Issues (42)

Integrations

**Enghouse Contact Center**
Not enough data

**Talkdesk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image")

iOS

](https://www.g2.com/products/apple-ios/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image")

Azure Active Directory...

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-logic-apps.jpg "Product Avatar Image")

Azure Logic Apps

](https://www.g2.com/products/azure-logic-apps/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc4073574772844b7557822c89c51289/contactually-by-compass.PNG "Product Avatar Image")

Contactually by Compass

](https://www.g2.com/products/contactually-by-compass/reviews)[
View all
](https://www.g2.com/products/talkdesk/integrations)

Screenshots

**Enghouse Contact Center**
 ![Enghouse Contact Center screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1678590/bot-customer-VA-chat-v1.jpg)

**Talkdesk**
 ![Talkdesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1966947/Retail-experience.png)

**Ratings**
from reviews

Meets Requirements

**Enghouse Contact Center**

**8.8** /10

Based on 67 responses

**Talkdesk**

**8.9** /10

Based on 2,112 responses

Ease of Use

**Enghouse Contact Center**

**8.6** /10

Based on 93 responses

**Talkdesk**

**9.1** /10

Based on 2,122 responses

Ease of Setup

**Enghouse Contact Center**

**7.9** /10

Based on 57 responses

**Talkdesk**

**8.8** /10

Based on 1,137 responses

Ease of Admin

**Enghouse Contact Center**

**7.8** /10

Based on 33 responses

**Talkdesk**

**8.9** /10

Based on 966 responses

Quality of Support

**Enghouse Contact Center**

**8.7** /10

Based on 67 responses

**Talkdesk**

**8.8** /10

Based on 1,881 responses

Has the product been a good partner in doing business?

**Enghouse Contact Center**

**8.3** /10

Based on 33 responses

**Talkdesk**

**8.9** /10

Based on 948 responses

Product Direction (% positive)

**Enghouse Contact Center**

**8.6** /10

Based on 66 responses

**Talkdesk**

**8.7** /10

Based on 2,005 responses

**Features**
ratings from reviews

Contact Center

**8.3** /10

Based on 55 responses

**8.7** /10

Based on 1,279 responses

Contact Center Workforce

**8.5** /10

Based on 24 responses

**9.0** /10

Based on 295 responses

Call Center Infrastructure (CCI)

**8.6** /10

Based on 23 responses

**8.7** /10

Based on 247 responses

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AI Customer Support Agents

Not enough data

**7.9** /10

Based on 66 responses

Auto Dialer

Not enough data

**8.7** /10

Based on 405 responses

Contact Center Knowledge Base

Not enough data

**9.1** /10

Based on 217 responses

Conversation Intelligence

Not enough data

**9.6** /10

Based on 32 responses

Contact Center Quality Assurance

Not enough data

**9.0** /10

Based on 445 responses

ServiceNow Store Apps

Not enough data

**9.6** /10

Based on 73 responses

Customer Service Automation

Not enough data

**8.1** /10

Based on 75 responses

Live Chat

**9.1** /10

Based on 19 responses

Not enough data

Speech Analytics

Not enough data

**8.6** /10

Based on 17 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
17.0%

Mid-Market(51-1000 emp.)
59.6%

Enterprise(\> 1000 emp.)
23.4%

Small-Business(50 or fewer emp.)
17.0%

Mid-Market(51-1000 emp.)
59.6%

Enterprise(\> 1000 emp.)
23.4%

Small-Business(50 or fewer emp.)
19.9%

Mid-Market(51-1000 emp.)
60.2%

Enterprise(\> 1000 emp.)
19.9%

Small-Business(50 or fewer emp.)
19.9%

Mid-Market(51-1000 emp.)
60.2%

Enterprise(\> 1000 emp.)
19.9%

**Reviewers' Industry**

[![Enghouse Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/fe2fee599fd7130328675e8d750bc83c/enghouse-contact-center.svg "Enghouse Contact Center")](https://www.g2.com/products/enghouse-contact-center/reviews)
Enghouse Contact Center

Information Technology and Services
10.6%

Telecommunications
8.5%

Financial Services
7.4%

Government Administration
4.3%

Consumer Services
4.3%

Other
64.9%

[![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")](https://www.g2.com/products/talkdesk/reviews)
Talkdesk

Consumer Services
10.9%

Computer Software
8.1%

Information Technology and Services
6.4%

Telecommunications
5.6%

Education Management
5.2%

Other
63.8%

Alternatives

**Enghouse Contact Center Alternatives**

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

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Genesys Cloud CX
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NiCE CXone
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 ![8x8 Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-contact-center.svg "8x8 Contact Center")

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8x8 Contact Center
](/products/8x8-contact-center/reviews)

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**Talkdesk Alternatives**

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[
Five9 Intelligent Cloud...
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 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone")

[
NiCE CXone
](/products/nice-cxone/reviews)