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At a Glance
Market Segments
Mid-Market (53.8% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Engati
Star Rating
(17)4.1 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about yellow.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Engati excels in its Customization Interface with a score of 9.3, allowing for extensive personalization of chatbots, while yellow.ai also offers strong customization but slightly trails with a score of 9.0.
- Reviewers mention that Engati's Natural Language Understanding (NLU) is rated at 8.3, which some users find less effective compared to yellow.ai's higher score of 9.0 in Route To Human, indicating a smoother transition to human agents.
- G2 users highlight Engati's superior Sequencing capabilities with a score of 9.5, which allows for more complex conversation flows, whereas yellow.ai's sequencing features are rated lower, impacting user experience in multi-step interactions.
- Users on G2 appreciate Engati's Quality of Support rated at 8.9, noting that the support team is responsive and helpful, while yellow.ai's support is rated at 8.4, which some users feel could be improved.
- Reviewers mention that Engati's Analytics features score 8.3, providing valuable insights into user interactions, but yellow.ai's analytics capabilities are perceived as more robust, contributing to better decision-making for businesses.
- Users say that Engati's Live Chat functionality is rated at 8.7, which is effective for real-time customer engagement, while yellow.ai's live chat features are slightly better rated at 8.8, offering enhanced user experience through quicker response times.
Pricing
Entry-Level Pricing
Engati
Accelerator
Contact Us
Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.
- WHATSAPP SUITE :
- Unified WhatsApp Inbox
- Automation Essentials - Basic automation and pre-built message templates
yellow.ai
No pricing availableFree Trial
Engati
Free Trial is available
yellow.ai
Free Trial is available
Ratings
Meets Requirements
8.9
12
8.4
72
Ease of Use
8.6
12
8.7
75
Ease of Setup
8.3
10
8.1
34
Ease of Admin
8.2
10
8.4
33
Quality of Support
8.9
12
8.4
70
Has the product been a good partner in doing business?
8.5
10
8.6
33
Product Direction (% positive)
8.9
11
8.5
63
Features by Category
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.5
8
Not enough data
8.6
11
Not enough data
8.3
11
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.5
10
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Engati and yellow.ai are categorized as Chatbots, Bot Platforms, Live Chat, and WhatsApp Marketing
Unique Categories
Engati is categorized as Multilingual Customer Support
yellow.ai is categorized as AI Customer Support Agents, Customer Service Automation, Conversational Marketing, AI Agents For Business Operations, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Engati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Human Resources
15.4%
Computer Software
15.4%
Textiles
7.7%
Real Estate
7.7%
Other
30.8%
Financial Services
14.9%
Information Technology and Services
12.9%
Computer Software
9.9%
Banking
7.9%
Food & Beverages
6.9%
Other
47.5%
Discussions
Engati has no discussions with answers
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 Comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 Comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
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