# Engati vs Verloop.io Comparison

| | Engati | Verloop.io | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 18 | 230 | 
| **Largest Market Segment** | Mid-Market (57.1% of reviews) | Mid-Market (47.8% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Engati

Pros:
- Communication (1 reviews)
- Customer Support (1 reviews)

Cons:
- Complexity (1 reviews)
- Expensive (1 reviews)

### Verloop.io

Pros:
- Ease of Use (8 reviews)
- Customer Support (3 reviews)

Cons:
- Bug Issues (2 reviews)
- Slow Performance (2 reviews)

---
## Ratings Comparison
| Rating | Engati | Verloop.io | 
|---|---|---|
  | **Meets Requirements** | 8.8 (13 reviews) | 9.3 (181 reviews) | 
  | **Ease of Use** | 8.6 (13 reviews) | 9.4 (183 reviews) | 
  | **Ease of Setup** | 8.3 (11 reviews) | 9.4 (109 reviews) | 
  | **Ease of Admin** | 8.2 (11 reviews) | 9.2 (107 reviews) | 
  | **Quality of Support** | 8.8 (13 reviews) | 9.4 (181 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (11 reviews) | 9.5 (107 reviews) | 
  | **Product Direction (% positive)** | 8.1 (12 reviews) | 9.3 (169 reviews) | 

---
## Pricing

### Engati

#### Entry-Level Pricing

Plan: Accelerator

Price: Contact Us

Description: Send broadcast in bulk with WhatsApp API and manage conversations with omnichannel inbox.

Key Features:
- WHATSAPP SUITE :
- Unified WhatsApp Inbox
- Automation Essentials - Basic automation and pre-built message templates

[Browse all 4 editions](https://www.g2.com/products/engati/pricing)

#### Free Trial

Yes

### Verloop.io

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Engati** | N/A | N/A |
| **Verloop.io** | 9.3/10 | 89 |

#### Responses

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Customization** | Not enough data | 9.1 (80 reviews) | 
| **Control** | Not enough data | 9.4 (80 reviews) | 
| **Route To Human** | Not enough data | 9.4 (81 reviews) | 
| **Menu bars** | Not enough data | 9.2 (78 reviews) | 
| **Drip sequences** | Not enough data | 9.3 (71 reviews) | 

#### Platform

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Live chat** | Not enough data | 9.5 (83 reviews) | 
| **Integrations** | Not enough data | 9.3 (77 reviews) | 
| **Branding** | Not enough data | 9.3 (75 reviews) | 
| **Analytics** | Not enough data | 9.4 (78 reviews) | 
| **A/B testing** | Not enough data | 9.3 (65 reviews) | 
| **Role-based access** | Not enough data | 9.5 (72 reviews) | 
| **Collection of information** | Not enough data | 9.4 (76 reviews) | 

#### Generative AI

| Feature | Engati | Verloop.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Multilingual Customer Support

| Product | Score | Reviews |
|---|---|---|
| **Engati** | N/A | N/A |
| **Verloop.io** | N/A | N/A |

#### Platform

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Multilingualism** | Not enough data | Not enough data | 
| **Quality** | Not enough data | Not enough data | 
| **Real-Time** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Self-Improving** | Not enough data | Not enough data | 
| **Volume** | Not enough data | Not enough data | 

#### Channel

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Privacy** | Not enough data | Not enough data | 
| **Anonymity** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Engati | Verloop.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Engati** | N/A | N/A |
| **Verloop.io** | N/A | N/A |

#### Generative AI

| Feature | Engati | Verloop.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Bot Platforms

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Engati** | N/A | N/A |
| **Verloop.io** | 9.3/10 | 138 |

#### Generative AI

| Feature | Engati | Verloop.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.5 (123 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.3 (127 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 9.1 (94 reviews) | 
| **In-App Messaging** | Not enough data | 9.4 (115 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 9.3 (88 reviews) | 

####  Internal Use

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Customization ** | Not enough data | 9.1 (118 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 9.3 (108 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 9.3 (116 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 9.3 (111 reviews) | 
| **Team Inbox ** | Not enough data | 9.4 (105 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 9.5 (117 reviews) ✓ Verified | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Engati** | N/A | N/A |
| **Verloop.io** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Engati | Verloop.io | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat)

**Unique to Engati (2):** [Multilingual Customer Support Software](https://www.g2.com/categories/multilingual-customer-support), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)



---
## Reviewer Demographics

### By Company Size

| Segment | Engati | Verloop.io | 
|---|---|---|
| **Small-Business** | 42.9% | 32.7% | 
| **Mid-Market** | 57.1% | 47.8% | 
| **Enterprise** | 0% | 19.5% | 

### By Industry

#### Engati

- **Information Technology and Services:** 21.4%
- **Human Resources:** 14.3%
- **Computer Software:** 14.3%
- **Textiles:** 7.1%
- **Real Estate:** 7.1%
- **Investment Management:** 7.1%
- **Higher Education:** 7.1%
- **Furniture:** 7.1%
- **Financial Services:** 7.1%
- **Apparel & Fashion:** 7.1%

#### Verloop.io

- **Financial Services:** 14.6%
- **Retail:** 14.6%
- **Cosmetics:** 10.6%
- **Consumer Services:** 7.1%
- **Education Management:** 5.3%
- **Information Technology and Services:** 4.4%
- **Marketing and Advertising:** 2.7%
- **Computer Software:** 2.7%
- **Sporting Goods:** 2.7%
- **Apparel & Fashion:** 2.7%
- **Other:** 32.7%

---
## Alternatives

### Alternatives to Engati

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews)
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- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (610 reviews)
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- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1904 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.4/5 stars (806 reviews)

### Alternatives to Verloop.io

- [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) — 4.4/5 stars (106 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
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- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1474 reviews)
- [Haptik](https://www.g2.com/products/haptik/reviews) — 4.5/5 stars (167 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6889 reviews)
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews)

---
## Top Discussions

### Engati

No discussions available for this product.

### Verloop.io

- Title: [Why can't we use verloop in mobile?](https://www.g2.com/discussions/why-can-t-we-use-verloop-in-mobile) — 2 comments, 1 upvote
  > **Top comment:** "But i never believed that trading can be this profitable because i have traded on live account and i always run out of luck and i traded again and also ran..."
- Title: [Can I use verloop for other industries other than retail? and how?](https://www.g2.com/discussions/can-i-use-verloop-for-other-industries-other-than-retail-and-how) — 2 comments
  > **Top comment:** "Hi Ancy!

You can definitely use Verloop.io for other industries. We support E-commerce, Banking and FS, Travel, and Hospitality, Real Estate, Logistics,..."
- Title: [Can I use this for small business as well](https://www.g2.com/discussions/51513-can-i-use-this-for-small-business-as-well) — 2 comments, 1 upvote
  > **Top comment:** "For Sure!!"
- Title: [Nothing](https://www.g2.com/discussions/nothing-82c4f643-c147-4c58-b140-57b2fa558ca2) — 1 comment, 1 upvote
  > **Top comment:** "Hi Nagul,

It would be great if you could elaborate on your query so that we can assist you with the same.

Thank you!"
- Title: [First response rate](https://www.g2.com/discussions/51505-first-response-rate) — 1 comment, 1 upvote
  > **Top comment:** " Sometimes I'm able to reply in 3 secs but most of the time, it takes 7secs."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/engati-vs-verloop-io)