# EngageBay vs LeadSquared Sales CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that EngageBay excels in **automation capabilities** , with users highlighting how the setup of workflows has significantly reduced manual tasks. One user mentioned that lead assignments and follow-up emails now happen automatically, streamlining their daily operations.
- **Users say** that LeadSquared Sales CRM offers robust **lead management** features, allowing sales teams to efficiently track leads and automate follow-ups. A recent user praised its ability to consolidate lead capture and assignment into one platform, making it easier to manage the sales pipeline.
- **Reviewers mention** that EngageBay's **deals pipeline** is particularly user-friendly, with a drag-and-drop interface that simplifies moving deals through various stages. This feature has made it easier for users to keep track of follow-ups and the status of opportunities.
- **According to verified reviews** , LeadSquared Sales CRM shines in **mobile accessibility** , with users appreciating the mobile app's functionality for tracking leads on the go. This flexibility is a significant advantage for teams that require constant access to their sales data.
- **G2 reviewers highlight** that EngageBay provides excellent **customer support** , with a high satisfaction score in this area. Users have noted the effectiveness of the support portal and the responsiveness of the support team, which enhances the overall user experience.
- **Users report** that while LeadSquared Sales CRM has strong **lead scoring** capabilities, it faces challenges in comparison to EngageBay, which has a lower score in this area. However, LeadSquared's focus on lead tracking and automation remains a strong point for many users.



| | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 709 | 302 | 
| **Largest Market Segment** | Small-Business (67.1% of reviews) | Mid-Market (55.1% of reviews) | 
| **Entry Level Price** | $0.00 | $50.00 1 user/month Per Year | 

---
## Top Pros & Cons

### EngageBay

Pros:
- Ease of Use (244 reviews)
- Automation (170 reviews)

Cons:
- Missing Features (108 reviews)
- Limited Features (85 reviews)

### LeadSquared Sales CRM

Pros:
- Lead Management (34 reviews)
- Ease of Use (27 reviews)

Cons:
- Slow Loading (12 reviews)
- Learning Curve (10 reviews)

---
## Ratings Comparison
| Rating | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
  | **Meets Requirements** | 9.3 (605 reviews) | 8.8 (243 reviews) | 
  | **Ease of Use** | 9.2 (616 reviews) | 8.9 (244 reviews) | 
  | **Ease of Setup** | 9.2 (520 reviews) | 8.7 (124 reviews) | 
  | **Ease of Admin** | 9.2 (356 reviews) | 8.7 (73 reviews) | 
  | **Quality of Support** | 9.5 (600 reviews) | 8.8 (241 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (330 reviews) | 9.1 (73 reviews) | 
  | **Product Direction (% positive)** | 9.7 (581 reviews) | 9.2 (233 reviews) | 

---
## Pricing

### EngageBay

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: 250 Contacts
1,000 Branded Emails

Key Features:
- Lists
- Segmentation
- Embed Forms

[Browse all 4 editions](https://www.g2.com/products/engagebay/pricing)

#### Free Trial

Yes

### LeadSquared Sales CRM

#### Entry-Level Pricing

Plan: PRO 

Price: $50.00 1 user/month Per Year

Description: 15 day risk free trial, no credit card required

Key Features:
- 100,000 Contacts 
- All in Lite, Plus
- Email Campaigns

[Browse all 3 editions](https://www.g2.com/products/leadsquared-sales-crm/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 8.9/10 | 273 |
| **LeadSquared Sales CRM** | 8.5/10 | 204 |

#### Sales Force Automation

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Contact & Account Management** | 9.3 (177 reviews) ✓ Verified | 8.9 (145 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.7 (137 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (160 reviews) ✓ Verified | 9.1 (156 reviews) ✓ Verified | 
| **Task / Activity Management** | 9.0 (166 reviews) ✓ Verified | 9.1 (163 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.5 (128 reviews) ✓ Verified | 8.7 (124 reviews) ✓ Verified | 
| **Desktop Integration** | 8.7 (147 reviews) ✓ Verified | 9.0 (137 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.7 (127 reviews) | 8.8 (128 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.9 (122 reviews) ✓ Verified | 8.9 (115 reviews) | 
| **Customer Contract Management** | 9.0 (136 reviews) | 8.9 (134 reviews) | 

#### Marketing Automation

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Email Marketing** | 9.5 (180 reviews) ✓ Verified | 8.9 (141 reviews) ✓ Verified | 
| **Campaign Management** | 9.3 (164 reviews) | 8.8 (137 reviews) ✓ Verified | 
| **Lead Management** | 9.3 (164 reviews) ✓ Verified | 9.4 (171 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.8 (143 reviews) ✓ Verified | 8.7 (129 reviews) ✓ Verified | 

#### Customer Support

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Case Management** | 8.7 (142 reviews) ✓ Verified | 8.7 (146 reviews) ✓ Verified | 
| **Customer Support Portal** | 9.1 (138 reviews) ✓ Verified | 8.8 (144 reviews) ✓ Verified | 
| **Knowledge Base** | 8.9 (140 reviews) ✓ Verified | 8.7 (145 reviews) ✓ Verified | 
| **Call Center Features** | 8.7 (150 reviews) | 8.6 (144 reviews) ✓ Verified | 
| **Support Analytics** | 8.9 (134 reviews) ✓ Verified | 8.8 (141 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Reporting** | 8.6 (163 reviews) ✓ Verified | 8.8 (162 reviews) ✓ Verified | 
| **Dashboards** | 8.9 (162 reviews) ✓ Verified | 8.9 (161 reviews) ✓ Verified | 
| **Forecasting** | 8.7 (130 reviews) | 8.5 (138 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.6 (141 reviews) ✓ Verified | Feature Not Available | 
| **Social Network Integration** | 8.6 (153 reviews) ✓ Verified | 8.6 (128 reviews) ✓ Verified | 
| **Mobile User Support** | 8.6 (133 reviews) | 8.7 (151 reviews) ✓ Verified | 

#### Platform

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Customization** | 8.9 (159 reviews) ✓ Verified | 8.7 (126 reviews) ✓ Verified | 
| **Workflow Capability** | 8.9 (167 reviews) ✓ Verified | 8.7 (129 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.0 (163 reviews) ✓ Verified | 9.0 (124 reviews) ✓ Verified | 
| **Internationalization** | 8.7 (134 reviews) ✓ Verified | 8.9 (102 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.1 (127 reviews) ✓ Verified | 8.5 (81 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.7 (128 reviews) ✓ Verified | 8.7 (110 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.1 (158 reviews) ✓ Verified | 8.8 (134 reviews) ✓ Verified | 
| **Output Document Generation** | 8.6 (135 reviews) ✓ Verified | 8.8 (93 reviews) | 

#### Integration

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Data Import & Export Tools** | 9.1 (142 reviews) ✓ Verified | 8.8 (119 reviews) ✓ Verified | 
| **Integration APIs** | 8.8 (139 reviews) ✓ Verified | 8.7 (119 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.5 (128 reviews) ✓ Verified | 8.8 (99 reviews) ✓ Verified | 

#### Generative AI

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **AI Text Generation** | 8.7 (89 reviews) | 7.6 (36 reviews) | 

#### Agentic AI - CRM

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | 9.4 (9 reviews) | 7.2 (13 reviews) | 
| **Multi-step Planning** | 9.4 (9 reviews) | 7.6 (14 reviews) | 
| **Cross-system Integration** | 9.3 (9 reviews) | 7.8 (15 reviews) | 
| **Adaptive Learning** | 9.1 (9 reviews) | 7.5 (14 reviews) | 
| **Natural Language Interaction** | 9.4 (9 reviews) | 7.0 (14 reviews) | 
| **Proactive Assistance** | 9.4 (9 reviews) | 7.3 (15 reviews) | 
| **Decision Making** | 9.4 (9 reviews) | 7.6 (15 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 8.7/10 | 361 |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Email Marketing

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Building and Personalizing Emails** | 9.0 (184 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | 9.3 (175 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | 9.1 (132 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | 9.3 (192 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Landing Pages and Forms** | 8.9 (153 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | 8.5 (125 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | 8.8 (114 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | 8.5 (141 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | 8.5 (113 reviews) | Not enough data | 

#### Lead Management

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Marketing Lead Database** | 9.3 (210 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | 8.8 (117 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | 9.0 (154 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | 8.8 (121 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | 9.0 (146 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | 8.4 (129 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 9.0 (150 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | 8.9 (130 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Program Management** | 8.5 (112 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | 8.5 (115 reviews) | Not enough data | 
| **Calendaring** | 8.6 (124 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | 8.1 (97 reviews) | Not enough data | 

#### Social

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Social Listening** | 8.3 (101 reviews) ✓ Verified | Not enough data | 
| **Social Sharing** | 8.1 (106 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | 8.2 (107 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | 8.1 (106 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | 8.2 (111 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Basic Reporting** | 8.0 (182 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.2 (133 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | 8.0 (110 reviews) | Not enough data | 
| **Revenue Analytics** | 8.0 (106 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | 8.4 (91 reviews) | Not enough data | 

#### Platform

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Customization ** | 8.1 (120 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | 8.9 (149 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 8.9 (100 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.5 (72 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | 8.0 (70 reviews) | Not enough data | 
| **Performance and Reliability** | 8.4 (146 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.6 (68 reviews) | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 10.0 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 9.6 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (8 reviews) | Not enough data | 
| **Decision Making** | 10.0 (8 reviews) | Not enough data | 

#### Integration

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.8 (92 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.6 (84 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 8.1 (78 reviews) ✓ Verified | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 9.3/10 | 80 |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Ticket and Case Management

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Ticket creation user experience** | 9.5 (26 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 9.6 (27 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 9.2 (28 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 9.3 (28 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 9.3 (22 reviews) ✓ Verified | Not enough data | 
| **Attachments/Screencasts** | 9.3 (23 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 9.6 (23 reviews) ✓ Verified | Not enough data | 
| **Customer and Contacts Database** | 9.7 (30 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **AI Text Generation** | 8.6 (11 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (11 reviews) | Not enough data | 

#### Agentic AI - Help Desk

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 10.0 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (6 reviews) | Not enough data | 

#### Communication Channels

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Customer Portal** | 9.3 (26 reviews) | Not enough data | 
| **Email to Case** | 9.7 (26 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 9.0 (27 reviews) ✓ Verified | Not enough data | 
| **Social Integration** | 8.9 (25 reviews) ✓ Verified | Not enough data | 
| **Voice** | 8.7 (22 reviews) | Not enough data | 

#### Platform

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Mobile User Support** | 8.8 (30 reviews) | Not enough data | 
| **Customization ** | 8.7 (34 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.2 (35 reviews) ✓ Verified | Not enough data | 
| **Integration** | 9.2 (28 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 8.9 (33 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (38 reviews) ✓ Verified | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Lead Generation

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Knowledge Pages

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 8.6/10 | 70 |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Page Customization

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Drag and Drop** | 9.1 (44 reviews) ✓ Verified | Not enough data | 
| **Templates** | 8.1 (45 reviews) ✓ Verified | Not enough data | 
| **Advanced Customization** | 8.3 (41 reviews) ✓ Verified | Not enough data | 
| **Content Library** | 8.3 (41 reviews) ✓ Verified | Not enough data | 

#### Page Optimization

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **A/B Testing** | 8.2 (39 reviews) ✓ Verified | Not enough data | 
| **Mobile Responsive** | 8.0 (43 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | 8.2 (37 reviews) ✓ Verified | Not enough data | 
| **SEO** | 8.1 (36 reviews) | Not enough data | 

#### Integrations

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **E-Commerce Integration** | 8.4 (31 reviews) ✓ Verified | Not enough data | 
| **Email Marketing Integration** | 9.2 (37 reviews) ✓ Verified | Not enough data | 
| **Domain Integration** | 9.0 (40 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **AI Text Generation** | 8.6 (19 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Cross-system Integration** | 10.0 (6 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | 8.9/10 | 79 |

#### Lead Monitoring

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Features** | Not enough data | 8.9 (68 reviews) | 
| **Performance** | Not enough data | 8.8 (69 reviews) | 
| **Identification** | Not enough data | 8.9 (63 reviews) | 

#### Agentic AI - Lead Capture

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Mobile** | Not enough data | 8.8 (67 reviews) | 
| **Websites** | Not enough data | 9.2 (63 reviews) | 
| **Social Media** | Not enough data | 8.6 (58 reviews) | 
| **Data** | Not enough data | 9.2 (64 reviews) | 

#### Analytics

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Export/Import** | Not enough data | 8.9 (62 reviews) | 
| **Reporting** | Not enough data | 9.2 (67 reviews) | 

#### Customization

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Forms** | Not enough data | 8.9 (66 reviews) | 
| **Personalization** | Not enough data | 8.8 (67 reviews) | 
| **Templates** | Not enough data | 8.6 (63 reviews) | 
| **Integration** | Not enough data | 9.1 (64 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Territory Mapping

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Custom Territory Mapping** | Not enough data | 8.7 (5 reviews) | 
| **Strategic Selling** | Not enough data | 8.3 (5 reviews) | 
| **Automatic Rep Assignment** | Not enough data | 9.3 (5 reviews) | 

#### Route Planning

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Lead Priority** | Not enough data | 9.2 (6 reviews) | 
| **Optimized Sales Routes** | Not enough data | 8.7 (5 reviews) | 
| **Map Directions** | Not enough data | 9.3 (5 reviews) | 

#### Sales Performance Management

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Gamification** | Not enough data | 8.7 (5 reviews) | 
| **Performance Dashboards** | Not enough data | 9.3 (5 reviews) | 
| **Sales Rep Tracker** | Not enough data | 8.7 (5 reviews) | 

#### Presentation and Forms

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Video and Interactive Media** | Not enough data | 7.7 (5 reviews) | 
| **Digital Contracts** | Not enough data | 8.0 (5 reviews) | 
| **E-signature** | Not enough data | 7.7 (5 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 8.4/10 | 69 |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Customization

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Custom Fields** | 8.9 (36 reviews) | Not enough data | 
| **Conditional Logic** | 8.4 (38 reviews) | Not enough data | 
| **Multi-page Forms** | 8.2 (33 reviews) | Not enough data | 
| **Design** | 8.6 (40 reviews) | Not enough data | 

#### Additional Functionality

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Embedded Forms** | 9.0 (40 reviews) | Not enough data | 
| **Offline Capability** | 7.4 (29 reviews) | Not enough data | 
| **Notifications** | 9.1 (37 reviews) | Not enough data | 
| **Payments** | 7.7 (30 reviews) | Not enough data | 
| **Mobile Forms** | 8.7 (41 reviews) | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 9.0/10 | 44 |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Computing

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **WYSIWYG** | 9.1 (17 reviews) | Not enough data | 
| **AI/Machine Learning** | 7.8 (17 reviews) | Not enough data | 
| **Little to No Coding** | 9.3 (20 reviews) | Not enough data | 

#### Experimental Design

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Multivariate testing capacities** | 8.0 (18 reviews) | Not enough data | 
| **Concurrent Testing** | 8.2 (16 reviews) | Not enough data | 
| **Mobile Testing** | 8.5 (16 reviews) | Not enough data | 
| **AI Assisted Testing** | Not enough data | Not enough data | 
| **AI Generated Variations** | Not enough data | Not enough data | 

#### Analytics

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Reporting and Analytics** | 8.9 (20 reviews) | Not enough data | 
| **Heatmaps** | 8.1 (18 reviews) | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 10.0 (6 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (6 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Generative AI

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | 

####  Internal Use

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Customization ** | 8.7 (34 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | 8.0/10 | 57 |

#### Agentic AI - Lead Scoring

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 4.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 5.3 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 5.3 (5 reviews) | 
| **Decision Making** | Not enough data | 4.7 (5 reviews) | 

#### Attribution

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 9.4 (49 reviews) | 
| **Lead Assignment** | Not enough data | 9.6 (49 reviews) | 
| **Pipeline Acceleration** | Not enough data | 9.0 (45 reviews) | 

#### Discovery

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 9.6 (49 reviews) | 
| **Scoring/Ranking** | Not enough data | 9.2 (48 reviews) | 
| **Lead Context** | Not enough data | 9.1 (48 reviews) | 

#### Management

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 9.2 (46 reviews) | 
| **Workflow** | Not enough data | 9.4 (48 reviews) | 

#### Platform

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 9.2 (46 reviews) | 
| **Analysis** | Not enough data | 8.9 (47 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | 8.6/10 | 94 |

#### Agentic AI - Sales Performance Management

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.0 (10 reviews) | 

#### Incentives

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.8 (66 reviews) | 
| **Triggers** | Not enough data | 9.0 (74 reviews) | 
| **Commission Calculator** | Not enough data | 8.5 (62 reviews) | 
| **Leaderboards** | Not enough data | 9.2 (78 reviews) | 

#### Personalization

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Profiles** | Not enough data | 9.2 (78 reviews) | 
| **Custom Reports** | Not enough data | 9.1 (78 reviews) | 
| **Dashboards** | Not enough data | 9.2 (81 reviews) | 
| **Goal Setting** | Not enough data | 9.0 (78 reviews) | 

#### Administrative

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Integration** | Not enough data | 9.1 (77 reviews) | 
| **Employee Structure** | Not enough data | 9.1 (74 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.7 (74 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | 9.4/10 | 146 |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Autonomous Task Execution** | 9.8 (8 reviews) | Not enough data | 
| **Multi-step Planning** | 10.0 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 10.0 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 10.0 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 10.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 9.8 (8 reviews) | Not enough data | 
| **Decision Making** | 10.0 (8 reviews) | Not enough data | 

#### Analytics

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Open Rates** | 9.0 (104 reviews) | Not enough data | 
| **Link Activity** | 9.0 (99 reviews) | Not enough data | 
| **Attachment Activity** | 8.7 (83 reviews) | Not enough data | 

#### Customizations

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Email Platform Integration** | 9.0 (93 reviews) | Not enough data | 
| **Email Scheduling** | 9.2 (103 reviews) | Not enough data | 
| **Notifications** | 9.0 (100 reviews) | Not enough data | 
| **Email Categorization** | 9.2 (89 reviews) | Not enough data | 
| **Templates** | 8.8 (106 reviews) | Not enough data | 

#### Generative AI

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **AI Text Generation** | 8.3 (49 reviews) | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **EngageBay** | N/A | N/A |
| **LeadSquared Sales CRM** | N/A | N/A |

#### Knowledge Base

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring)

**Unique to EngageBay (8):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Help Desk Software](https://www.g2.com/categories/help-desk), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Live Chat Software](https://www.g2.com/categories/live-chat)

**Unique to LeadSquared Sales CRM (3):** [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Field Sales Software](https://www.g2.com/categories/field-sales)


---
## Reviewer Demographics

### By Company Size

| Segment | EngageBay | LeadSquared Sales CRM | 
|---|---|---|
| **Small-Business** | 67.1% | 16.8% | 
| **Mid-Market** | 31.0% | 55.1% | 
| **Enterprise** | 1.9% | 28.1% | 

### By Industry

#### EngageBay

- **Information Technology and Services:** 19.6%
- **Staffing and Recruiting:** 11.0%
- **Marketing and Advertising:** 8.5%
- **Education Management:** 5.9%
- **Computer Software:** 5.5%
- **Consulting:** 3.9%
- **Professional Training & Coaching:** 3.7%
- **Management Consulting:** 2.4%
- **Consumer Services:** 2.4%
- **Information Services:** 1.8%
- **Other:** 35.5%

#### LeadSquared Sales CRM

- **Education Management:** 27.5%
- **Financial Services:** 12.9%
- **Computer Software:** 7.9%
- **Information Technology and Services:** 7.9%
- **Higher Education:** 7.1%
- **E-Learning:** 5.0%
- **Primary/Secondary Education:** 3.9%
- **Real Estate:** 2.9%
- **Accounting:** 2.1%
- **Hospital & Health Care:** 2.1%
- **Other:** 20.7%

---
## Alternatives

### Alternatives to EngageBay

- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14776 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14895 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2619 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (651 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13894 reviews)

### Alternatives to LeadSquared Sales CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13894 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.5/5 stars (1435 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2012 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)

---
## Top Discussions

### EngageBay

- Title: [Do you consider the integration with SendGrid and Apollo?](https://www.g2.com/discussions/do-you-consider-the-integration-with-sendgrid-and-apollo) — 2 comments, 1 upvote
  > **Top comment:** "I invested a massive chunk of my capital and savings into the care of this unregulated broker who vividly convinced me into investing more over time. I was..."
- Title: [Simple and powerful All-in-One CRM](https://www.g2.com/discussions/simple-and-powerful-all-in-one-crm) — 1 comment, 1 upvote
  > **Top comment:** "I invested a massive chunk of my capital and savings into the care of this unregulated broker who vividly convinced me into investing more over time. I was..."

### LeadSquared Sales CRM

- Title: [What is LeadSquared Sales + Mobile CRM used for?](https://www.g2.com/discussions/what-is-leadsquared-sales-mobile-crm-used-for) — 3 comments
  > **Top comment:** "Sales and customer relationship management. "
- Title: [Is LeadSquared a good company?](https://www.g2.com/discussions/is-leadsquared-a-good-company) — 2 comments
  > **Top comment:** "yes"
- Title: [What are the other alternative of it](https://www.g2.com/discussions/what-are-the-other-alternative-of-it) — 2 comments, 1 upvote
  > **Top comment:** "kylas will better opinion"
- Title: [What is Mobile CRM and why is it important?](https://www.g2.com/discussions/what-is-mobile-crm-and-why-is-it-important) — 1 comment
  > **Top comment:** "Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer..."
- Title: [can you add call software into it.](https://www.g2.com/discussions/can-you-add-call-software-into-it) — 1 comment, 1 upvote
  > **Top comment:** "yes ameyo and knowelarity are working with Leadsquared"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/engagebay-vs-leadsquared-sales-crm)