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At a Glance
Market Segments
Small-Business (50.3% of reviews)
Mid-Market (42.6% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
EnableX Programmable Cloud
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 5 pricing plansInfobip
Star Rating
(56)4.3 out of 5
Market Segments
Mid-Market (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InfobipSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Infobip excels in its WhatsApp Messaging capabilities, offering features like Bulk WhatsApp Messaging and Automated Replies, which are particularly beneficial for businesses looking to enhance their customer engagement through this platform. In contrast, EnableX's WhatsApp features are less comprehensive, focusing more on traditional communication methods.
- Reviewers mention that EnableX shines in Ease of Setup with a score of 8.9, making it a preferred choice for users who prioritize a quick onboarding process. Infobip, while still user-friendly, has a slightly lower score of 8.7, indicating that some users may face minor challenges during initial setup.
- G2 users highlight that EnableX offers superior Quality of Support, scoring 9.1 compared to Infobip's 8.5. This difference suggests that EnableX may provide more responsive and effective customer service, which is crucial for businesses that rely heavily on software support.
- Users on G2 report that Infobip's API Call Speed is impressive, with a score of 9.2, allowing for quick integrations and real-time communication. EnableX, while also strong in this area with a score of 9.4, is noted for its slightly better performance, making it a better option for developers needing rapid API responses.
- Reviewers mention that both platforms offer robust Customization options, but Infobip stands out with a score of 9.6, indicating a higher level of flexibility for users looking to tailor their communication strategies. EnableX, while customizable, does not reach the same level of user satisfaction in this area.
- Users say that Infobip's Security and Compliance features, including high scores in GDPR Compliance and HIPAA Compliance, make it a strong contender for businesses in regulated industries. EnableX also offers solid security features, but Infobip's higher ratings suggest a more robust approach to compliance and data protection.
Pricing
Entry-Level Pricing
EnableX Programmable Cloud
Video API Platform
Free Trial
Starts at just $0.004 per minute per participant for a video call
- Video Calling
- Recording
- Streaming/Broadcasting
Infobip
No pricing availableFree Trial
EnableX Programmable Cloud
Free Trial is available
Infobip
No trial information availableRatings
Meets Requirements
9.1
115
9.1
38
Ease of Use
9.0
117
9.0
39
Ease of Setup
8.9
59
8.8
23
Ease of Admin
9.2
50
8.9
22
Quality of Support
8.9
114
8.5
42
Has the product been a good partner in doing business?
9.2
50
8.6
23
Product Direction (% positive)
9.3
103
8.5
39
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Streamer Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Live Stream
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.2
36
Not enough data
9.4
36
Not enough data
9.0
34
Not enough data
9.3
33
Not enough data
9.0
33
Not enough data
Meeting Coordination
9.0
35
Not enough data
8.7
34
Not enough data
9.1
33
Not enough data
9.0
36
Not enough data
Software Type
8.8
35
Not enough data
9.0
35
Not enough data
8.8
33
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
37
9.3
22
9.4
37
9.2
24
9.2
34
9.3
27
Support
8.6
37
9.1
30
9.0
31
8.7
21
9.3
35
8.6
30
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
API Features
9.0
19
Not enough data
9.3
19
Not enough data
8.6
11
Not enough data
8.9
14
Not enough data
9.2
15
Not enough data
Security and Compliance
9.5
16
Not enough data
9.2
11
Not enough data
9.3
14
Not enough data
9.4
14
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
12
Not enough data
9.0
14
Not enough data
8.3
9
Not enough data
9.0
12
Not enough data
Not enough data
Not enough data
Internal Use
9.6
12
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
8.7
9
Not enough data
9.0
10
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EnableX Programmable Cloud and Infobip are categorized as WhatsApp Marketing, Communication Platform as a Service (CPaaS), and RCS Business Messaging
Unique Categories
EnableX Programmable Cloud is categorized as AI Customer Support Agents, Video Platform as a Service (VPaaS), Live Stream, SMS Marketing, UCaaS Platforms, Bot Platforms, Live Chat, Video Conferencing, and AI Agents For Business Operations
Infobip is categorized as Chatbots and Transactional Email
Reviews
Reviewers' Company Size
EnableX Programmable Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Computer Software
10.7%
Health, Wellness and Fitness
5.9%
Financial Services
5.9%
Education Management
5.9%
Other
57.4%
Financial Services
14.8%
Information Technology and Services
11.1%
Banking
11.1%
Automotive
7.4%
Retail
5.6%
Other
50.0%
Discussions
What is best way to change caller video arrangement UI for multiparty video conference ?
1 Comment
ES
Thanks for your question, Apurva.
For quicker and easy integration, EnableX Mobility SDK gives a default view with video players to show available Video...Read more
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
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