# Empyrean vs PlanSource Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Empyrean excels in **ease of setup** , with many users highlighting the straightforward implementation process. This has made it easier for organizations to get up and running quickly, which is a significant advantage for HR teams looking to streamline their benefits administration.
- **Users say** that PlanSource offers a highly **customizable platform** with a variety of features that can adapt to different organizational needs. Reviewers appreciate the ability to see detailed contributions per paycheck, which simplifies the benefits management process compared to other platforms.
- **According to verified reviews** , Empyrean stands out for its **quality of support** , with users praising the responsiveness and helpfulness of the support team. Many have noted that the team is proactive in improving the member experience, which fosters a strong partnership over time.
- **Reviewers mention** that while PlanSource has a solid feature set, it sometimes struggles with **matching specific workflow needs** , leading to configuration challenges. This can be a hurdle for organizations that require a more tailored approach to benefits administration.
- **G2 reviewers highlight** that Empyrean's user interface is **well-organized and intuitive** , making navigation simple for both employees and HR teams. This ease of use is a significant factor for organizations looking to enhance user experience and engagement with their benefits platform.
- **Users report** that PlanSource is an **ever-evolving platform** that adapts to client needs, but some have expressed a desire for improvements in areas like third-party carrier integration. This feedback suggests that while the platform is robust, there are still opportunities for enhancement to better serve users' needs.



| | Empyrean | PlanSource | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 11 | 145 | 
| **Largest Market Segment** | Enterprise (90.9% of reviews) | Mid-Market (67.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Empyrean

Pros:
- Benefits Management (1 reviews)
- Customer Support (1 reviews)

Cons:
- Feature Limitations (1 reviews)
- Integration Issues (1 reviews)

### PlanSource

**Not enough data**

---
## Ratings Comparison
| Rating | Empyrean | PlanSource | 
|---|---|---|
  | **Meets Requirements** | 9.1 (9 reviews) | 8.5 (117 reviews) | 
  | **Ease of Use** | 8.7 (9 reviews) | 8.4 (118 reviews) | 
  | **Ease of Setup** | 9.0 (5 reviews) | 7.3 (91 reviews) | 
  | **Ease of Admin** | Not enough data | 8.0 (100 reviews) | 
  | **Quality of Support** | 8.9 (9 reviews) | 8.1 (113 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.1 (98 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9 reviews) | 7.9 (116 reviews) | 

---
## Pricing

### Empyrean

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PlanSource

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Empyrean** | 9.0/10 | 6 |
| **PlanSource** | 8.2/10 | 100 |

#### Benefits Administration Platform Features

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Benefits Record Management** | 9.2 (6 reviews) | 8.7 (88 reviews) | 
| **Enrollment Planning** | 8.7 (5 reviews) | 8.6 (85 reviews) | 
| **Third-Party Carrier Integration** | 9.3 (5 reviews) | 7.9 (76 reviews) | 
| **Document Management** | Feature Not Available | 8.3 (64 reviews) | 
| **Total Compensation Statements** | Not enough data | 8.1 (36 reviews) | 
| **Self-Service Portal** | 9.0 (5 reviews) | 8.5 (79 reviews) | 
| **Regulatory Compliance** | 9.3 (5 reviews) | 8.5 (61 reviews) | 
| **Mobile Benefits Access** | Not enough data | 8.1 (45 reviews) | 

#### Benefits Administration Platform Features

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Benefits Record Management** | 9.2 (6 reviews) | 8.7 (88 reviews) | 
| **Enrollment Planning** | 8.7 (5 reviews) | 8.6 (85 reviews) | 
| **Third-Party Carrier Integration** | 9.3 (5 reviews) | 7.9 (76 reviews) | 
| **Document Management** | Feature Not Available | 8.3 (64 reviews) | 
| **Total Compensation Statements** | Not enough data | 8.1 (36 reviews) | 
| **Self-Service Portal** | 9.0 (5 reviews) | 8.5 (79 reviews) | 
| **Regulatory Compliance** | 9.3 (5 reviews) | 8.5 (61 reviews) | 
| **Benefits Dashboards** | 8.3 (5 reviews) | 8.6 (85 reviews) | 
| **Mobile Benefits Access** | Not enough data | 8.1 (45 reviews) | 
| **Integrations / APIs** | Not enough data | 7.5 (45 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Customization ** | Not enough data | 7.4 (58 reviews) | 
| **Integration APIs** | Not enough data | 7.4 (49 reviews) | 
| **Internationalization** | Not enough data | 7.8 (30 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (75 reviews) | 
| **Performance** | Not enough data | 8.1 (76 reviews) | 
| **Mobility** | Not enough data | 7.6 (41 reviews) | 
| **Reporting** | Not enough data | 8.0 (73 reviews) | 
| **Dashboards** | Not enough data | 8.4 (75 reviews) | 

### Benefits Support

| Product | Score | Reviews |
|---|---|---|
| **Empyrean** | N/A | N/A |
| **PlanSource** | N/A | N/A |

#### Platform Basics

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Enrollment Planning** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Education** | Not enough data | Not enough data | 
| **Benefits Record Management** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Mobility** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 
| **Third-Party Carrier Integration** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Empyrean** | N/A | N/A |
| **PlanSource** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Empyrean | PlanSource | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)

**Unique to Empyrean (1):** [Benefits Support Software](https://www.g2.com/categories/benefits-support)

**Unique to PlanSource (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Empyrean | PlanSource | 
|---|---|---|
| **Small-Business** | 9.1% | 5.2% | 
| **Mid-Market** | 0% | 67.9% | 
| **Enterprise** | 90.9% | 26.9% | 

### By Industry

#### Empyrean

- **Oil & Energy:** 20.0%
- **Manufacturing:** 10.0%
- **Utilities:** 10.0%
- **Pharmaceuticals:** 10.0%
- **Media Production:** 10.0%
- **Information Technology and Services:** 10.0%
- **Human Resources:** 10.0%
- **Banking:** 10.0%
- **Automotive:** 10.0%

#### PlanSource

- **Construction:** 6.7%
- **Hospital & Health Care:** 6.0%
- **Education Management:** 6.0%
- **Entertainment:** 4.5%
- **Information Technology and Services:** 4.5%
- **Retail:** 3.7%
- **Human Resources:** 3.0%
- **Transportation/Trucking/Railroad:** 3.0%
- **Insurance:** 3.0%
- **Food & Beverages:** 3.0%
- **Other:** 56.7%

---
## Alternatives

### Alternatives to Empyrean

- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4207 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1589 reviews)
- [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) — 4.6/5 stars (1446 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6357 reviews)
- [Gusto](https://www.g2.com/products/gusto/reviews) — 4.6/5 stars (10204 reviews)
- [Forma](https://www.g2.com/products/formabenefits/reviews) — 4.8/5 stars (817 reviews)
- [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) — 3.8/5 stars (692 reviews)
- [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) — 3.9/5 stars (465 reviews)
- [Asure](https://www.g2.com/products/asure/reviews) — 4.0/5 stars (388 reviews)

### Alternatives to PlanSource

- [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) — 4.6/5 stars (161 reviews)
- [bswift](https://www.g2.com/products/bswift/reviews) — 3.8/5 stars (31 reviews)
- [Benefitfocus](https://www.g2.com/products/benefitfocus/reviews) — 4.2/5 stars (30 reviews)
- [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) — 4.6/5 stars (1446 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1589 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4207 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5308 reviews)
- [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) — 3.9/5 stars (465 reviews)
- [Maxwell Health](https://www.g2.com/products/maxwell-health/reviews) — 4.3/5 stars (51 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)

---
## Top Discussions

### Empyrean

No discussions available for this product.

### PlanSource

- Title: [We have several other software that we would like to Integrate with PlanSource. Could a PlanSource Rep contact me to discuss?](https://www.g2.com/discussions/we-have-several-other-software-that-we-would-like-to-integrate-with-plansource-could-a-plansource-rep-contact-me-to-discuss) — 1 comment, 1 upvote
  > **Top comment:** "We have used PlanSource since 2015 and it integrates seamlessly with Paylocity, our HRIS system. It also is integrated with our COBRA administration..."
- Title: [How does PlanSource partner with Insurance carriers?](https://www.g2.com/discussions/how-does-plansource-partner-with-insurance-carriers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "PlanSource has partnerships with leading national insurance carriers who provide monetary credits when employers offer their products to employees and the..."
- Title: [Broker Relationships](https://www.g2.com/discussions/broker-relationships) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We love working with brokers at PlanSource. We partner with them to help them grow their busines- through marketing support, account support and ongoing..."
- Title: [How do you put your customers first?](https://www.g2.com/discussions/account-support) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We take care of our customers. We have 95%+ client retention, and our net promoter score is +56 (that’s on a scale of -100 to +100)! Our NPS score is nearly..."
- Title: [Are you legally approved to operate as a TPA nationally?](https://www.g2.com/discussions/tpa-services) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! And we also operate payroll in 50 states."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/empyrean-vs-plansource)