Compare Empyrean and PlanSource 
At a Glance
Market Segments
Enterprise (90.0% of reviews)
Mid-Market (67.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Empyrean
Star Rating
(10)4.4 out of 5
Market Segments
Enterprise (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EmpyreanPlanSource
Star Rating
(145)4.0 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about PlanSourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Empyrean excels in ease of setup, with many users highlighting the straightforward implementation process. This has made it easier for organizations to get up and running quickly, which is a significant advantage for HR teams looking to streamline their benefits administration.
- Users say that PlanSource offers a highly customizable platform with a variety of features that can adapt to different organizational needs. Reviewers appreciate the ability to see detailed contributions per paycheck, which simplifies the benefits management process compared to other platforms.
- According to verified reviews, Empyrean stands out for its quality of support, with users praising the responsiveness and helpfulness of the support team. Many have noted that the team is proactive in improving the member experience, which fosters a strong partnership over time.
- Reviewers mention that while PlanSource has a solid feature set, it sometimes struggles with matching specific workflow needs, leading to configuration challenges. This can be a hurdle for organizations that require a more tailored approach to benefits administration.
- G2 reviewers highlight that Empyrean's user interface is well-organized and intuitive, making navigation simple for both employees and HR teams. This ease of use is a significant factor for organizations looking to enhance user experience and engagement with their benefits platform.
- Users report that PlanSource is an ever-evolving platform that adapts to client needs, but some have expressed a desire for improvements in areas like third-party carrier integration. This feedback suggests that while the platform is robust, there are still opportunities for enhancement to better serve users' needs.
Pricing
Entry-Level Pricing
Empyrean
No pricing availablePlanSource
No pricing availableFree Trial
Empyrean
No trial information availablePlanSource
No trial information availableRatings
Meets Requirements
9.1
9
8.5
117
Ease of Use
8.7
9
8.4
118
Ease of Setup
9.0
5
7.3
91
Ease of Admin
Not enough data
8.0
100
Quality of Support
8.9
9
8.1
113
Has the product been a good partner in doing business?
Not enough data
8.1
98
Product Direction (% positive)
8.7
9
7.9
116
Features by Category
Benefits Administration Platform Features
9.2
6
8.7
88
8.7
5
8.6
85
9.3
5
7.9
76
Feature Not Available
8.3
64
Not enough data
8.1
36
9.0
5
8.5
79
9.3
5
8.5
61
Not enough data
8.1
45
Benefits Administration Platform Features
9.2
6
8.7
88
8.7
5
8.6
85
9.3
5
7.9
76
Feature Not Available
8.3
64
Not enough data
8.1
36
9.0
5
8.5
79
9.3
5
8.5
61
8.3
5
8.6
85
Not enough data
8.1
45
Not enough data
7.5
45
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
7.4
58
Not enough data
7.4
49
Not enough data
7.8
30
Not enough data
8.5
75
Not enough data
8.1
76
Not enough data
7.6
41
Not enough data
8.0
73
Not enough data
8.4
75
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Empyrean and PlanSource are categorized as Benefits Administration
Reviews
Reviewers' Company Size
Empyrean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PlanSource
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Oil & Energy
20.0%
Manufacturing
10.0%
Utilities
10.0%
Pharmaceuticals
10.0%
Media Production
10.0%
Other
40.0%
Construction
6.7%
Hospital & Health Care
6.0%
Education Management
6.0%
Entertainment
4.5%
Information Technology and Services
4.5%
Other
72.4%
Discussions
Empyrean has no discussions with answers
When was PlanSource founded?
1 Comment
Official Response from PlanSource
PlanSource is a high growth technology company founded in 2008, although we got our start in the human capital management technology space back in 1997. Our...Read more
How many employees does PlanSource have?
1 Comment
Official Response from PlanSource
PlanSource has approximately 600 employees throughout 5 locations in the U.S.Read more
Are you legally approved to operate as a TPA nationally?
1 Comment
Official Response from PlanSource
Yes! And we also operate payroll in 50 states.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
