G2 reviewers report that bswift offers a highly flexible interface, making it easier to manage complex benefits packages, including new offerings like behavioral health and legal services. Users appreciate the ability to customize their experience, which enhances usability for both employees and administrators.
Users say that Empyrean excels in providing a user-friendly platform that streamlines benefits administration processes. The well-organized interface and thoughtfully designed workflows make navigation simple, which is particularly beneficial for HR teams and employees alike.
According to verified reviews, bswift has a strong integration with Paylocity, allowing for easy access to benefits information and documents during open enrollment. This feature is highlighted as a significant advantage for users who value seamless connectivity between systems.
Reviewers mention that Empyrean's customer support is a standout feature, with many praising the team's responsiveness and willingness to assist with custom implementations. This strong partnership approach has led to a positive experience for users over the years.
G2 reviewers highlight that while bswift has a lower overall satisfaction score, it still provides valuable features like a customizable self-service portal and robust third-party carrier integration, which are essential for managing benefits effectively.
Users express that Empyrean's implementation process is notably smooth, with many finding it easy to get started. This ease of setup, combined with ongoing support, contributes to a positive overall experience for organizations looking to streamline their benefits administration.
Pricing
Entry-Level Pricing
Empyrean
No pricing available
bswift
No pricing available
Free Trial
Empyrean
No trial information available
bswift
No trial information available
Ratings
Meets Requirements
9.1
9
8.3
24
Ease of Use
8.7
9
8.1
26
Ease of Setup
9.0
5
7.6
9
Ease of Admin
Not enough data
7.7
11
Quality of Support
8.9
9
7.8
21
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