# Employment Hero vs Gusto Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like time tracking options, which enhance daily usability and make managing employee hours straightforward.
- **According to verified reviews** , Employment Hero has made strides in functionality, especially after plan upgrades. Users have noted that the new workflows and performance review options have significantly improved their HR management, making it a central hub for all HR-related tasks.
- **Reviewers mention** that Gusto's implementation process is notably quick and hassle-free, with many users highlighting the intuitive onboarding wizard that simplifies getting started. This contrasts with Employment Hero, where some users have expressed challenges during setup, indicating a steeper learning curve.
- **Users say** that Gusto's support quality is a standout feature, with many reporting positive experiences and quick resolutions to issues. In comparison, while Employment Hero's support has received praise, some users have noted variability in response times and effectiveness.
- **G2 reviewers highlight** Gusto's strong performance in time and attendance management, with a high satisfaction score reflecting its reliability. Users appreciate the seamless integration of time tracking with payroll, which is less emphasized in Employment Hero, where users have reported some limitations in this area.
- **According to recent feedback** , Gusto's overall satisfaction is significantly higher, with users feeling that it has become a professional platform that meets their needs effectively. Employment Hero, while improving, still faces challenges in matching the same level of user satisfaction, particularly in ease of use and administrative tasks.



| | Employment Hero | Gusto | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,156 | 10,553 | 
| **Largest Market Segment** | Mid-Market (57.8% of reviews) | Small-Business (84.0% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $49.00 Per Month | 

---
## Top Pros & Cons

### Employment Hero

Pros:
- Ease of Use (482 reviews)
- Helpful (327 reviews)

Cons:
- Missing Features (228 reviews)
- Limited Customization (187 reviews)

### Gusto

Pros:
- Ease of Use (5642 reviews)
- Payroll Ease (2984 reviews)

Cons:
- Missing Features (614 reviews)
- Poor Customer Support (601 reviews)

---
## Ratings Comparison
| Rating | Employment Hero | Gusto | 
|---|---|---|
  | **Meets Requirements** | 8.2 (692 reviews) | 9.4 (7534 reviews) | 
  | **Ease of Use** | 8.4 (973 reviews) | 9.5 (7769 reviews) | 
  | **Ease of Setup** | 7.7 (616 reviews) | 9.3 (6345 reviews) | 
  | **Ease of Admin** | 8.2 (562 reviews) | 9.3 (2380 reviews) | 
  | **Quality of Support** | 7.9 (669 reviews) | 9.0 (6266 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (560 reviews) | 9.1 (2377 reviews) | 
  | **Product Direction (% positive)** | 8.8 (669 reviews) | 9.2 (7506 reviews) | 

---
## Pricing

### Employment Hero

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.1/10 | 539 |
| **Gusto** | 8.6/10 | 2852 |

#### Core HR

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Organization Management** | 7.8 (368 reviews) | 8.8 (915 reviews) | 
| **Time, Attendance, and PTO** | 7.7 (363 reviews) | 9.0 (961 reviews) | 
| **Expense Management** | 6.2 (326 reviews) | 8.1 (804 reviews) | 
| **Salary Structures** | 7.0 (335 reviews) | 8.6 (852 reviews) | 
| **Compliance** | 8.0 (377 reviews) | 8.8 (881 reviews) | 
| **Benefits Administration** | 6.6 (339 reviews) | 8.8 (889 reviews) | 

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Summarization** | 5.4 (123 reviews) | 7.2 (474 reviews) | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.8/10 | 370 |
| **Gusto** | 9.1/10 | 6783 |

#### Employee Self Service

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Web Portal** | 8.6 (343 reviews) | 9.5 (5485 reviews) ✓ Verified | 
| **Benefits Manager** | 7.1 (319 reviews) | 8.9 (4830 reviews) ✓ Verified | 
| **Mobile** | 8.2 (342 reviews) | 9.0 (4874 reviews) ✓ Verified | 

#### Administration

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Payroll Entry** | 8.5 (337 reviews) | 9.4 (5312 reviews) ✓ Verified | 
| **Time Off Accrual** | 8.2 (331 reviews) | 9.1 (4805 reviews) ✓ Verified | 
| **Direct Deposit** | 7.9 (324 reviews) | 9.6 (5237 reviews) ✓ Verified | 
| **Expense Reimbursement** | 7.2 (315 reviews) | 8.9 (4500 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 7.9 (318 reviews) | 9.2 (4716 reviews) ✓ Verified | 
| **Wage Garnishment** | 7.5 (301 reviews) | 8.8 (4176 reviews) ✓ Verified | 
| **Approvals** | 8.3 (321 reviews) | 9.1 (4392 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 7.1 (284 reviews) | 9.2 (4571 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 6.8 (281 reviews) | 9.2 (4563 reviews) ✓ Verified | 

#### Taxes

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Tax Calculation** | 8.4 (316 reviews) | 9.3 (5068 reviews) ✓ Verified | 
| **Tax Filing** | 8.2 (312 reviews) | 9.2 (4880 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 7.7 (246 reviews) | Feature Not Available | 

#### Integration

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **API / Integration** | 6.9 (289 reviews) | 8.6 (4216 reviews) ✓ Verified | 
| **Time Tracking Integration** | 7.3 (287 reviews) | 8.8 (4147 reviews) ✓ Verified | 
| **Accounting Integration** | 7.0 (295 reviews) | 8.8 (4209 reviews) ✓ Verified | 
| **Core HR Integration** | 7.1 (293 reviews) | 8.6 (3908 reviews) ✓ Verified | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Reporting and Dashboards** | 7.9 (305 reviews) | 9.0 (4690 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.1 (306 reviews) | 9.2 (4620 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.3 (307 reviews) | 9.3 (5194 reviews) ✓ Verified | 
| **Scalability** | 8.4 (303 reviews) | 9.2 (4533 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.3/10 | 502 |
| **Gusto** | 8.7/10 | 2854 |

#### Benefits Administration Platform Features

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Benefits Record Management** | 7.8 (71 reviews) | 9.0 (1365 reviews) | 
| **Enrollment Planning** | Feature Not Available | 8.9 (1317 reviews) | 
| **Third-Party Carrier Integration** | 6.5 (49 reviews) | 8.4 (1223 reviews) | 
| **Document Management** | 8.1 (53 reviews) | 9.0 (1342 reviews) | 
| **Total Compensation Statements** | 7.3 (49 reviews) | 9.1 (1311 reviews) | 
| **Self-Service Portal** | 7.7 (53 reviews) | 9.2 (1357 reviews) | 
| **Regulatory Compliance** | 7.4 (48 reviews) | 9.0 (1279 reviews) | 
| **Mobile Benefits Access** | 7.1 (48 reviews) | 8.8 (1256 reviews) | 

#### Benefits Administration Platform Features

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Benefits Record Management** | 7.8 (71 reviews) | 9.0 (1365 reviews) | 
| **Enrollment Planning** | Feature Not Available | 8.9 (1317 reviews) | 
| **Third-Party Carrier Integration** | 6.5 (49 reviews) | 8.4 (1223 reviews) | 
| **Document Management** | 8.1 (53 reviews) | 9.0 (1342 reviews) | 
| **Total Compensation Statements** | 7.3 (49 reviews) | 9.1 (1311 reviews) | 
| **Self-Service Portal** | 7.7 (53 reviews) | 9.2 (1357 reviews) | 
| **Regulatory Compliance** | 7.4 (48 reviews) | 9.0 (1279 reviews) | 
| **Benefits Dashboards** | 8.0 (29 reviews) | 9.1 (932 reviews) | 
| **Mobile Benefits Access** | 7.1 (48 reviews) | 8.8 (1256 reviews) | 
| **Integrations / APIs** | 7.1 (49 reviews) | 8.5 (1061 reviews) | 
| **Internationalization** | 6.4 (41 reviews) | 8.3 (977 reviews) | 
| **Mobility** | 7.5 (44 reviews) | 8.9 (1043 reviews) | 

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Generation** | 6.5 (40 reviews) | 7.2 (840 reviews) | 
| **AI Text Summarization** | 6.5 (41 reviews) | 7.2 (837 reviews) | 
| **AI Image-to-Text** | 5.3 (25 reviews) | 7.1 (832 reviews) | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.7/10 | 227 |
| **Gusto** | 9.3/10 | 118 |

#### Automation

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Process Automation** | 7.6 (194 reviews) | 9.2 (36 reviews) | 

#### Logistics

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Dashboards & Reporting** | 7.6 (192 reviews) | 9.1 (9 reviews) | 
| **Data Collection** | 7.5 (190 reviews) | 8.8 (27 reviews) | 
| **Lanuguage Options** | 7.2 (177 reviews) | 10.0 (5 reviews) | 

#### Management

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Schedule Creation Tools** | 7.1 (187 reviews) | 7.9 (18 reviews) | 
| **Schedule Management** | 7.4 (188 reviews) | 9.3 (32 reviews) | 
| **Employee Leave Management** | 8.2 (207 reviews) | 9.6 (12 reviews) | 
| **User Access** | 8.2 (202 reviews) | 9.0 (12 reviews) | 
| **User Role Access** | 8.2 (199 reviews) | 9.1 (15 reviews) | 
| **Employee Information** | 8.7 (207 reviews) | 10.0 (28 reviews) | 
| **Employee Information Automation** | 7.7 (190 reviews) | 7.5 (6 reviews) | 

#### Monitoring

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Regulations Enforcement** | 7.3 (156 reviews) | 10.0 (10 reviews) | 
| **Compliance Monitoring** | 7.9 (192 reviews) | 10.0 (10 reviews) | 
| **Integration** | 7.6 (190 reviews) | 10.0 (10 reviews) | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | 8.6/10 | 203 |

#### Platform Basics

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Interoperability** | Not enough data | 8.5 (186 reviews) | 
| **Performance** | Not enough data | 9.2 (195 reviews) | 
| **Portal** | Not enough data | 8.9 (186 reviews) | 

#### Platform Performance

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (193 reviews) | 
| **Application Monitoring** | Not enough data | 8.5 (179 reviews) | 

#### Platform Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.1 (189 reviews) | 
| **Requalification** | Not enough data | 8.5 (182 reviews) | 
| **Compliance** | Not enough data | 8.8 (180 reviews) | 

#### Platform Additional Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Onboarding** | Not enough data | 8.9 (184 reviews) | 
| **Pre-qualifiation** | Not enough data | 8.4 (176 reviews) | 
| **Onsite Monitoring** | Not enough data | 8.1 (173 reviews) | 

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.3 (159 reviews) | 

### Recruiting Automation

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.9/10 | 504 |
| **Gusto** | N/A | N/A |

#### Platform Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.7 (13 reviews) | Not enough data | 
| **Job Posting** | 8.9 (17 reviews) | Not enough data | 
| **Interview Scheduling** | 6.8 (229 reviews) | 8.0 (995 reviews) | 
| **Applicant Tracking** | 8.9 (18 reviews) | Not enough data | 

#### Agentic AI - Recruiting Automation

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (13 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (13 reviews) | Not enough data | 
| **Decision Making** | 7.9 (13 reviews) | Not enough data | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.5/10 | 119 |
| **Gusto** | N/A | N/A |

#### Platform Basics

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Reporting** | 7.7 (107 reviews) | Not enough data | 
| **Dashboard** | 8.1 (105 reviews) | Not enough data | 
| **Performance** | 8.1 (97 reviews) | Not enough data | 

#### Platform Content

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Automation** | 7.5 (94 reviews) | Not enough data | 
| **File Sharing** | 7.4 (74 reviews) | Not enough data | 
| **Content Library** | 7.5 (98 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Integrations** | 6.8 (73 reviews) | Not enough data | 
| **Mobility** | 8.0 (98 reviews) | Not enough data | 
| **Corporate Discounts** | 6.3 (93 reviews) | Not enough data | 
| **Employee Engagement** | 7.8 (102 reviews) | Not enough data | 
| **Rewards** | 6.8 (97 reviews) | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.1/10 | 220 |
| **Gusto** | 10.0/10 | 6 |

#### Performance reviews

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **360 Reviews** | 7.4 (173 reviews) | Not enough data | 
| **Customizable Forms** | 7.3 (192 reviews) | Not enough data | 
| **Review Status Tracking** | 7.6 (182 reviews) | Not enough data | 

#### Goals

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Goal-Setting** | 7.3 (178 reviews) | 10.0 (5 reviews) | 
| **Company Goals And OKRs** | 7.2 (174 reviews) | Not enough data | 

#### Feedback

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Continuous Feedback** | 7.5 (176 reviews) | Not enough data | 
| **Requesting Feedback** | 7.4 (170 reviews) | Not enough data | 
| **1-On-1 Meetings** | 7.3 (181 reviews) | Not enough data | 
| **Public Praise** | 7.9 (180 reviews) | Not enough data | 

#### Data

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Dashboards And Reports** | 7.6 (145 reviews) | Not enough data | 
| **Historical Data** | 7.5 (176 reviews) | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Multi-step Planning** | 5.4 (31 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.5 (32 reviews) | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | 8.9/10 | 837 |

#### Platform Basics

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Performance** | Not enough data | 9.2 (773 reviews) | 
| **Portal** | Not enough data | 9.2 (778 reviews) | 

#### Platform Administration

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Integrations** | Not enough data | 8.6 (711 reviews) | 
| **Compliance** | Not enough data | 9.1 (758 reviews) | 
| **Reporting** | Not enough data | 8.9 (763 reviews) | 

#### Platform Payment Content

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.0 (761 reviews) | 
| **Invoicing Tool** | Not enough data | 8.4 (652 reviews) | 
| **Wage access** | Not enough data | 9.1 (737 reviews) | 

### HR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 6.6/10 | 132 |
| **Gusto** | N/A | N/A |

#### Reports

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Score Cards** | 6.7 (118 reviews) | Not enough data | 
| **Customizability** | 7.0 (123 reviews) | Not enough data | 
| **Graphs and Charts** | 7.1 (123 reviews) | Not enough data | 
| **Dashboards** | 7.5 (124 reviews) | Not enough data | 

#### Cleaning

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Filtering** | 7.1 (121 reviews) | Not enough data | 
| **Levels of Measurement** | 6.9 (117 reviews) | Not enough data | 
| **Transformation** | 7.6 (119 reviews) | Not enough data | 

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text-to-Image** | 5.5 (70 reviews) | Not enough data | 
| **AI Text Generation** | 5.7 (70 reviews) | Not enough data | 
| **AI Image-to-Text** | 5.4 (69 reviews) | Not enough data | 

### Employer of Record (EOR)

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 6.4/10 | 60 |
| **Gusto** | N/A | N/A |

#### Compatability

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **HCM and HRMS** | 6.7 (55 reviews) | Not enough data | 
| **Entrepreneur** | 6.5 (55 reviews) | Not enough data | 
| **Immigration and Relocation** | Feature Not Available | Not enough data | 

#### Benefits

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Branded Shopping** | 6.4 (55 reviews) | Not enough data | 
| **Other Benefits** | 6.2 (54 reviews) | Not enough data | 

#### Core Functionality - Employer of Record (EOR)

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 

#### Expanded Functionality - Employer of Record (EOR)

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **M&A** | Not enough data | Not enough data | 
| **Enterprise Consulting** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 

#### AI Capabilities - Employer of Record (EOR)

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Automation** | Not enough data | Not enough data | 
| **AI Agent** | Not enough data | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruitment Platforms

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 6.5/10 | 19 |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **AI Text Generation** | 7.1 (17 reviews) | Not enough data | 

#### Recruitment Platform - Recruitment Platforms

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **User Permissions** | 7.0 (19 reviews) | Not enough data | 
| **Sourcing** | 6.5 (17 reviews) | Not enough data | 
| **Interviews** | 6.5 (18 reviews) | Not enough data | 
| **Dashboard** | 7.2 (18 reviews) | Not enough data | 
| **Internationalization & Locationalization** | 6.0 (17 reviews) | Not enough data | 
| **Customization** | 7.2 (17 reviews) | Not enough data | 

#### Recruitment AI - Recruitment Platforms

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Candidate Matching** | 6.5 (17 reviews) | Not enough data | 
| **Gen AI in Talent Acquisition** | 6.2 (17 reviews) | Not enough data | 
| **Engagement** | 6.0 (16 reviews) | Not enough data | 

#### Agentic AI - Recruitment Platforms

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 5.5 (16 reviews) | Not enough data | 
| **Decision Making** | 5.7 (16 reviews) | Not enough data | 

### Workforce Planning

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 3.8/10 | 6 |
| **Gusto** | N/A | N/A |

#### Resource Planning - Workforce Planning

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Reconciliation** | 3.0 (5 reviews) | Not enough data | 
| **Headcount Planning** | 2.7 (5 reviews) | Not enough data | 
| **Reporting** | 2.7 (5 reviews) | Not enough data | 
| **Expense Planning** | 2.7 (5 reviews) | Not enough data | 

#### Human Resources - Workforce Planning

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Integrations & APIs** | 4.7 (5 reviews) | Not enough data | 
| **Compensation Bands** | 3.0 (5 reviews) | Not enough data | 
| **Org Chart** | 5.3 (6 reviews) | Not enough data | 
| **Recruitment Workflows** | 6.1 (6 reviews) | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.0/10 | 496 |
| **Gusto** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Adaptive Learning** | 6.1 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.0 (12 reviews) | Not enough data | 
| **Decision Making** | 5.7 (12 reviews) | Not enough data | 

#### Sourcing

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Candidate Search** | 6.9 (89 reviews) | Not enough data | 
| **Career Page Configuration** | 7.1 (86 reviews) | Not enough data | 
| **Social Sourcing** | 6.8 (14 reviews) | Not enough data | 
| **Job Posting** | 7.8 (19 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 7.3 (15 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Candidate Evaluations** | 7.6 (85 reviews) | Not enough data | 
| **Applicant Data Management** | 8.1 (15 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 8.3 (15 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.6 (14 reviews) | Not enough data | 
| **Scheduling** | 6.4 (13 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | 6.5 (13 reviews) | Not enough data | 
| **Workflow Building** | 6.7 (15 reviews) | Not enough data | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Predictive Insights** | 6.7 (13 reviews) | Not enough data | 
| **AI Job Description** | 7.1 (14 reviews) | Not enough data | 
| **Chatbot** | 7.1 (15 reviews) | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.2/10 | 514 |
| **Gusto** | 8.6/10 | 2824 |

#### Agentic AI - Onboarding

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Autonomous Task Execution** | 5.6 (45 reviews) | 7.7 (246 reviews) | 
| **Adaptive Learning** | 5.5 (45 reviews) | 7.9 (246 reviews) | 
| **Natural Language Interaction** | 5.6 (45 reviews) | 7.8 (250 reviews) | 
| **Proactive Assistance** | 5.8 (44 reviews) | 8.0 (252 reviews) | 
| **Decision Making** | 5.7 (46 reviews) | 8.0 (249 reviews) | 

#### Platform Content

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Forms Library** | 7.5 (273 reviews) | 8.7 (1162 reviews) | 
| **E-Forms** | 7.5 (278 reviews) | 9.1 (1191 reviews) | 
| **E-Signature** | 8.2 (281 reviews) | 9.3 (1198 reviews) | 
| **Background Checks** | 6.5 (243 reviews) | 8.4 (1098 reviews) | 
| **Offer Letter Approvals** | 7.9 (273 reviews) | 8.8 (1108 reviews) | 
| **Offer Letter Templates** | 7.7 (275 reviews) | 8.6 (1100 reviews) | 

#### Platform Additional Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Self-Service Portal** | 8.4 (284 reviews) | 9.3 (1172 reviews) | 
| **Automated Team Introductions** | Feature Not Available | 8.8 (1095 reviews) | 
| **Compliance Training** | 7.7 (257 reviews) | 8.5 (1072 reviews) | 
| **Automated Onboarding Workflows** | 7.8 (282 reviews) | 8.9 (1124 reviews) | 
| **Onboarding Notifications** | 8.2 (286 reviews) | 9.1 (1149 reviews) | 

#### Platform Data

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Time-to-Productivity Reporting** | Feature Not Available | 8.4 (1021 reviews) | 
| **Onboarding Process Reporting** | 7.7 (269 reviews) | 8.7 (1063 reviews) | 
| **Visualization** | 7.5 (258 reviews) | 8.8 (1044 reviews) | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

#### Recruiting and Onboarding

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Interview Scheduling** | 6.8 (229 reviews) | 8.0 (995 reviews) | 
| **Onboarding** | 8.4 (284 reviews) | 9.0 (1182 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.2/10 | 502 |
| **Gusto** | N/A | N/A |

#### Platform Basics

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Performance Benchmarking** | 7.2 (123 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.4 (129 reviews) | Not enough data | 
| **Interoperability** | 6.3 (120 reviews) | Not enough data | 

#### Platform Content

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Employee Pulse Surveys** | 7.6 (174 reviews) | Not enough data | 
| **Survey Customization** | 7.4 (171 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 7.2 (168 reviews) | Not enough data | 
| **Science-based templates** | 6.2 (117 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Employee Segmenting** | 7.0 (117 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 7.2 (168 reviews) | Not enough data | 
| **Peer Recognition** | 7.8 (175 reviews) | Not enough data | 
| **Social Feedback Portal** | 6.7 (124 reviews) | Not enough data | 

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

### Recruitment Marketing

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Platform Basics

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Digital Strategy** | Not enough data | Not enough data | 
| **Candidate Relationship Management** | Not enough data | Not enough data | 
| **Employer Branding** | Not enough data | Not enough data | 
| **Social Recruiting** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Employment Hero** | 7.2/10 | 542 |
| **Gusto** | N/A | N/A |

#### Platform

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Customization ** | 6.9 (456 reviews) | 8.2 (2276 reviews) | 
| **Integration APIs** | 6.4 (414 reviews) | 8.0 (2077 reviews) | 
| **Internationalization** | 6.1 (398 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 7.6 (457 reviews) | 8.9 (2320 reviews) | 
| **Performance** | 8.1 (449 reviews) | 9.2 (2380 reviews) | 
| **Mobility** | 8.3 (440 reviews) | 8.9 (2263 reviews) | 
| **Reporting** | 7.6 (453 reviews) | 8.7 (2311 reviews) | 
| **Dashboards** | 7.9 (452 reviews) | 9.1 (2294 reviews) | 

#### Workforce Management Platform Features

| Feature | Employment Hero | Gusto | 
|---|---|---|
| **Labor Forecasting** | 6.3 (176 reviews) | Not enough data | 
| **Shift Scheduling** | 6.4 (189 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 7.0 (196 reviews) | Not enough data | 
| **Absence & Leave Management** | 8.1 (226 reviews) | Not enough data | 
| **Skills Management** | 6.9 (184 reviews) | Not enough data | 
| **Succession Planning** | 6.3 (177 reviews) | Not enough data | 
| **Workforce Analytics** | 7.0 (184 reviews) | Not enough data | 
| **Self-Service Capabilities** | 7.8 (195 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 6.3 (176 reviews) | Not enough data | 
| **Team Communication** | 7.1 (189 reviews) | Not enough data | 

---
## Categories
**Shared Categories (6):** [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Core HR Software](https://www.g2.com/categories/core-hr), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Payroll Software](https://www.g2.com/categories/payroll), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Employment Hero (10):** [Workforce Management Software](https://www.g2.com/categories/workforce-management), [HR Analytics Software](https://www.g2.com/categories/hr-analytics), [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor), [Workforce Planning Software](https://www.g2.com/categories/workforce-planning), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition), [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation), [Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms)

**Unique to Gusto (3):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [HCM Software](https://www.g2.com/categories/hcm-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Employment Hero | Gusto | 
|---|---|---|
| **Small-Business** | 41.3% | 84.0% | 
| **Mid-Market** | 57.8% | 15.5% | 
| **Enterprise** | 0.9% | 0.5% | 

### By Industry

#### Employment Hero

- **Construction:** 7.3%
- **Hospital & Health Care:** 6.4%
- **Manufacturing:** 5.1%
- **Information Technology and Services:** 4.8%
- **Non-Profit Organization Management:** 4.5%
- **Retail:** 4.2%
- **Hospitality:** 4.2%
- **Financial Services:** 4.1%
- **Health, Wellness and Fitness:** 4.0%
- **Accounting:** 3.4%
- **Other:** 52.0%

#### Gusto

- **Non-Profit Organization Management:** 5.7%
- **Health, Wellness and Fitness:** 4.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Mental Health Care:** 4.7%
- **Marketing and Advertising:** 4.4%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.7%
- **Construction:** 2.9%
- **Other:** 55.7%

---
## Alternatives

### Alternatives to Employment Hero

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12752 reviews)
- [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) — 4.5/5 stars (2335 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5273 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1627 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (842 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4221 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1654 reviews)
- [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) — 4.0/5 stars (445 reviews)

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12752 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6395 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4221 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1627 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

---
## Top Discussions

### Employment Hero

- Title: [How safe is employment hero?](https://www.g2.com/discussions/how-safe-is-employment-hero) — 3 comments, 1 upvote
  > **Top comment:** "Very! we wouldn't be using you if it wasn't... We are an insurance company and everything within our company has to comply with the strictest security, we..."
- Title: [What does Employment Hero do?](https://www.g2.com/discussions/what-does-employment-hero-do) — 2 comments
  > **Top comment:** "Employment Hero is an end-to-end people management platform that covers every aspect of the employee lifecycle, from recruitment and onboarding to..."
- Title: [What does SaaS stand for?](https://www.g2.com/discussions/what-does-saas-stand-for) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "SaaS stands for “Software as a Service“. A SaaS is a third-party provider that makes software available to you through the internet, instead of sending you..."
- Title: [What is employee software?](https://www.g2.com/discussions/employment-hero-what-is-employee-software) — 1 comment
  > **Top comment:** "It's an app, program or website that helps you monitor or administer employee information.

In this, case, Employment Hero is a website that helps you keep..."
- Title: [What is HRIS?](https://www.g2.com/discussions/what-is-hris) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "HRIS stands for Human Resource Information System and is also known as Human Resource Management System (HRMS). Basically, HRIS allows you to perform many of..."

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/employment-hero-vs-gusto)