Compare Employee Navigator and Paychex 
At a Glance
Market Segments
Small-Business (50.7% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Vendor for Pricing
Employee Navigator
Star Rating
(158)4.6 out of 5
Market Segments
Small-Business (50.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansPaychex
Star Rating
(1,643)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface for payroll management, with users appreciating the ability to see their paychecks in real time and having a centralized location for pay and benefits. This makes it a solid choice for small businesses looking for straightforward payroll solutions.
- Users say Employee Navigator stands out for its streamlined enrollment process, allowing employees to make changes during life events without HR intervention. This feature significantly reduces administrative workload, making it a favorite among HR teams.
- Reviewers mention that while Paychex offers a customizable experience, some users have faced challenges in matching the software to their specific workflows. However, they appreciate the support from dedicated account representatives who assist in creating custom reports.
- According to verified reviews, Employee Navigator's integration with payroll systems like Paylocity enhances its usability, making benefits management easier and more efficient. Users highlight the ease of use and the positive impact on their daily operations.
- G2 reviewers note that while Paychex has a higher total number of reviews, indicating a broader user base, Employee Navigator's recent feedback showcases a strong satisfaction level, particularly in areas like customer service and ease of setup.
- Users report that Paychex's performance in benefits administration is solid, but Employee Navigator significantly outshines it with higher ratings in features like benefits record management and enrollment planning, making it a better fit for companies focused on comprehensive benefits solutions.
Pricing
Entry-Level Pricing
Employee Navigator
Enhanced
Contact Us
Per Year
- Online enrollment
- Carrier, payroll & TPA integrations
- Enrollment forms library
Free Trial
Employee Navigator
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.9
142
8.7
1,312
Ease of Use
9.0
143
8.5
1,373
Ease of Setup
8.6
121
8.3
985
Ease of Admin
9.0
122
8.5
962
Quality of Support
9.1
134
8.3
1,267
Has the product been a good partner in doing business?
9.4
119
8.5
960
Product Direction (% positive)
9.2
139
7.5
1,290
Features by Category
Core HR
8.8
27
8.1
114
6.8
29
7.9
107
Feature Not Available
7.8
53
8.2
24
8.1
77
8.4
26
8.4
114
9.5
30
7.8
115
Generative AI
7.7
14
4.3
5
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
Not enough data
8.6
852
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
8.3
527
|
Verified
Administration
Not enough data
8.7
858
|
Verified
Not enough data
7.9
560
|
Verified
Not enough data
9.3
930
|
Verified
Not enough data
8.5
405
|
Verified
Not enough data
8.9
777
|
Verified
Not enough data
8.7
561
|
Verified
Not enough data
8.6
455
|
Verified
Not enough data
9.1
780
|
Verified
Not enough data
9.1
829
|
Verified
Taxes
Not enough data
9.1
877
|
Verified
Not enough data
9.0
832
|
Verified
Not enough data
9.1
825
|
Verified
Integration
Not enough data
7.7
261
|
Verified
Not enough data
7.7
300
|
Verified
Not enough data
7.6
304
|
Verified
Not enough data
7.6
263
|
Verified
Platform
Not enough data
8.6
859
|
Verified
Not enough data
8.6
838
|
Verified
Not enough data
8.7
874
|
Verified
Not enough data
8.7
726
|
Verified
Benefits Administration Platform Features
9.3
118
8.2
232
9.0
116
7.9
195
8.4
109
7.0
112
8.2
110
8.3
172
7.9
99
8.5
189
8.8
112
8.2
225
8.3
106
8.4
210
7.9
97
7.9
151
Benefits Administration Platform Features
9.3
118
8.2
232
9.0
116
7.9
195
8.4
109
7.0
112
8.2
110
8.3
172
7.9
99
8.5
189
8.8
112
8.2
225
8.3
106
8.4
210
8.9
98
8.3
222
7.9
97
7.9
151
8.3
100
7.6
101
7.6
65
5.8
19
7.9
67
6.7
23
Generative AI
7.2
66
Feature Not Available
7.7
66
Feature Not Available
7.0
63
Feature Not Available
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.7
20
Not enough data
6.6
49
Not enough data
7.5
21
|
Verified
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.5
10
Not enough data
6.7
11
Not enough data
6.5
11
Not enough data
8.0
11
Cleaning
Not enough data
6.1
12
Not enough data
7.3
10
Not enough data
7.8
10
Generative AI
Not enough data
Feature Not Available
Not enough data
6.5
8
Not enough data
5.2
8
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Platform Data
Not enough data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Recruiting and Onboarding
Not enough data
6.6
49
Not enough data
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.6
92
7.5
312
8.2
91
7.4
165
Feature Not Available
Feature Not Available
8.9
94
8.3
400
9.2
94
8.5
410
8.5
86
8.0
292
8.3
96
8.2
401
8.8
92
8.5
424
Categories
Categories
Shared Categories
Employee Navigator and Paychex are categorized as Benefits Administration and Core HR
Unique Categories
Employee Navigator has no unique categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
Employee Navigator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
56.7%
Financial Services
3.3%
Hospital & Health Care
2.7%
Human Resources
2.7%
Information Technology and Services
2.0%
Other
32.7%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Discussions
How Much Does Employee Navigator cost?
1 Comment
KB
There are different plan options. I use the Elite which is around $800 per month. This has the PTO , onboarding and task management. If you don't need...Read more
How do I run reports in employee Navigator?
1 Comment
KB
There are lots of great canned reports under the report tab. I also really like the column based and row reports. These let you customize what you want to...Read more
Employee Navigator has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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