G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies payroll, onboarding, and benefits management. One user noted, "I primarily use Gusto to run payroll, onboard and offboard employees, track benefits, and stay compliant with tax agencies," highlighting its organized approach to HR tasks.
Users say that Employee Navigator is effective for maintaining employee information, especially for those who access it through insurance companies. Reviewers have mentioned that they have become increasingly comfortable with its features over time, indicating a learning curve that may not be as steep as some other platforms.
According to verified reviews, Gusto's implementation process is praised for being quick and straightforward, with users noting that it is "simple to use" and "always fast with updates/emails." This ease of setup is a significant advantage for small businesses looking to streamline their HR processes.
Reviewers mention that while Employee Navigator offers solid integration capabilities with payroll providers, Gusto's overall integration experience is often highlighted as more seamless, allowing for better management of employee data and benefits during critical times like open enrollment.
G2 reviewers highlight that Gusto's customer support is responsive and helpful, although some users have noted that Employee Navigator's support is also commendable, particularly for those who have established a relationship through their insurance providers. This suggests that while both platforms offer good support, Gusto may have a slight edge in accessibility and responsiveness.
Users report that Gusto's pricing structure is perceived as reasonable for the features offered, making it an attractive option for small businesses. In contrast, Employee Navigator's pricing model, which requires potential customers to contact them for details, may deter some users who prefer transparency in costs.
There are lots of great canned reports under the report tab. I also really like the column based and row reports. These let you customize what you want to...Read more
How Much Does Employee Navigator cost?
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KB
There are different plan options. I use the Elite which is around $800 per month. This has the PTO , onboarding and task management. If you don't need...Read more
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