G2 reviewers report that Employee Navigator excels in user satisfaction, with a higher overall rating compared to Empyrean. Users appreciate its ability to seamlessly integrate with payroll systems, making benefits administration straightforward and efficient.
Users say that Employee Navigator's customer support is a standout feature, with many highlighting the responsiveness and helpfulness of the support team. This is particularly beneficial for small businesses that may require more hands-on assistance during implementation.
Reviewers mention that while Empyrean offers a user-friendly interface, Employee Navigator's ease of use is rated higher. Users find Employee Navigator's platform intuitive, which helps streamline daily tasks and enhances the overall user experience.
According to verified reviews, Empyrean shines in its strong focus on partnership and support, with users noting the great relationships they have built with the team. This collaborative approach is appreciated, especially when addressing custom needs or resolving issues.
Users highlight that Employee Navigator provides robust features for benefits record management and enrollment planning, receiving high praise for its efficiency in these areas. This makes it a preferred choice for companies looking to simplify their benefits processes.
G2 reviewers indicate that while Empyrean has a solid reputation for third-party carrier integration, Employee Navigator's integration capabilities are also commendable, though slightly less favored. Users appreciate the flexibility and options available with both platforms, but some find Employee Navigator's integration process to be more straightforward.
There are lots of great canned reports under the report tab. I also really like the column based and row reports. These let you customize what you want to...Read more
How Much Does Employee Navigator cost?
1 Comment
KB
There are different plan options. I use the Elite which is around $800 per month. This has the PTO , onboarding and task management. If you don't need...Read more
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