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Compare Ease and Paychex 
Featured Products
At a Glance
Market Segments
Small-Business (51.5% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Vendor for Pricing
Ease
Star Rating
(1,445)4.6 out of 5
Market Segments
Small-Business (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansPaychex
Star Rating
(1,637)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive payroll experience, with users appreciating its clean, user-friendly interface and the ability to view paychecks in real time. This centralization of pay and benefits is a significant advantage for those seeking a straightforward payroll solution.
- Users say that Ease stands out for its intuitive navigation, making it easy for clients to manage their information. Reviewers highlight that most changes can be made in under a minute, which enhances efficiency and user satisfaction during daily operations.
- According to verified reviews, Paychex is noted for its customizability, allowing users to tailor dashboards and reports to their specific needs. This flexibility is particularly beneficial for businesses that require unique configurations to match their workflows.
- Reviewers mention that Ease shines in the open enrollment setup, which users find easy to implement and roll out. Clients appreciate that their employees can complete benefits records quickly and without issues, streamlining the onboarding process.
- G2 reviewers highlight that while Paychex has a strong presence in the small business market, it faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. This can be a drawback for businesses looking for a more tailored solution.
- Users report that Ease's support quality is a strong point, with many praising the responsiveness and helpfulness of the support team. This level of service can make a significant difference for businesses that rely on timely assistance for their HR needs.
Pricing
Entry-Level Pricing
Ease
Enterprise
Contact Us
Per Month
Scale your business with our most advanced benefits administration and HR solution.
- Everything Agency and Pro have +
- Custom reports
- Single sign-on
Free Trial
Ease
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.0
966
8.7
1,309
Ease of Use
9.2
972
8.5
1,370
Ease of Setup
8.9
880
8.3
979
Ease of Admin
9.1
923
8.5
957
Quality of Support
9.0
879
8.3
1,262
Has the product been a good partner in doing business?
9.2
892
8.5
956
Product Direction (% positive)
8.6
856
7.5
1,286
Features by Category
Core HR
8.9
50
8.1
113
8.3
39
7.8
106
8.8
24
7.8
52
8.7
37
8.1
76
9.0
47
8.4
113
9.6
72
7.7
114
Generative AI
Not enough data
4.3
5
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
853
|
Verified
Not enough data
8.0
546
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
859
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
931
|
Verified
Not enough data
8.5
406
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
456
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
830
|
Verified
Taxes
Not enough data
9.1
879
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
826
|
Verified
Integration
Not enough data
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
860
|
Verified
Not enough data
8.6
839
|
Verified
Not enough data
8.8
872
|
Verified
Not enough data
8.7
727
|
Verified
Benefits Administration Platform Features
9.2
624
8.2
233
9.1
645
8.0
196
7.9
468
7.0
112
8.7
493
8.3
172
8.4
342
8.5
190
9.0
629
8.3
225
8.7
425
8.4
210
8.5
387
7.9
152
Benefits Administration Platform Features
9.2
624
8.2
233
9.1
645
8.0
196
7.9
468
7.0
112
8.7
493
8.3
172
8.4
342
8.5
190
9.0
629
8.3
225
8.7
425
8.4
210
9.1
629
8.3
222
8.5
387
7.9
152
7.9
324
7.6
102
Not enough data
5.8
19
5.0
5
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
7.8
29
6.6
50
Not enough data
7.6
22
|
Verified
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.9
14
Not enough data
8.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.0
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
8.6
156
8.0
106
8.9
172
8.2
114
9.2
183
8.2
95
7.6
29
7.6
47
8.5
43
7.0
46
8.1
46
7.1
45
Platform Additional Functionality
9.0
167
8.4
130
8.5
61
7.5
52
8.1
44
7.9
61
8.7
95
7.8
83
8.8
122
7.9
101
Platform Data
8.3
52
7.7
57
8.7
89
7.9
78
8.9
77
7.6
64
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Recruiting and Onboarding
7.8
29
6.6
50
8.7
119
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.5
416
7.5
312
8.1
271
7.4
165
Feature Not Available
Feature Not Available
8.9
517
8.3
400
9.2
510
8.5
409
8.7
351
8.0
292
8.6
455
8.2
401
9.0
501
8.4
423
Categories
Categories
Shared Categories
Ease and Paychex are categorized as Core HR, Onboarding, and Benefits Administration
Unique Categories
Ease has no unique categories
Paychex is categorized as Candidate Relationship Management, Time Tracking, PEO Providers, Time & Attendance, Applicant Tracking Systems (ATS), Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
Ease
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
26.1%
Construction
8.2%
Hospital & Health Care
5.5%
Non-Profit Organization Management
4.8%
Human Resources
2.7%
Other
52.8%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.2%
Discussions
What is ease software?
7 Comments
BO
Fintech software development involves creating software solutions for financial institutions, such as banks and insurance companies, to streamline operations...Read more
What does Ease do?
5 Comments
KR
Ease is a benefit administration platform that helps groups manage their employees' benefit enrollment online. Employees can elect benefits electronically...Read more
How long does it take to implement Ease?
3 Comments
Official Response from Ease
Implementations can be completed within days.
Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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