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Compare Ease and Gusto 
At a Glance
Market Segments
Small-Business (51.5% of reviews)
Small-Business (84.1% of reviews)
Entry-Level Pricing
Contact Us Per Month
Starting at $49.00 Per Month
Ease
Star Rating
(1,445)4.6 out of 5
Market Segments
Small-Business (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansGusto
Star Rating
(8,095)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in overall user satisfaction, with many praising its ease of use and excellent customer service. Users appreciate features like the ability to pay both US and international contractors seamlessly, which enhances their payroll experience.
- Users say that Ease is particularly user-friendly, with a straightforward navigation system that allows for quick changes and easy access to information. This is highlighted by clients who find it simple to set up benefits records and manage open enrollment.
- Reviewers mention that Gusto's implementation process is notably quick and intuitive, with many users highlighting the On-Demand Pay option as a standout feature that adds flexibility to their payroll management.
- According to verified reviews, while Gusto has a strong presence in the small business market, Ease also caters to this segment but with a lower percentage of reviews, indicating it may not be as widely adopted among small businesses.
- G2 reviewers report that both platforms offer solid support, but Gusto's higher volume of recent reviews suggests a more active user base, which can lead to more up-to-date insights and community support.
- Users say that while Ease provides a good user experience, Gusto's comprehensive features, such as its flexible data views and robust reporting capabilities, make it a more powerful tool for businesses looking to streamline their HR processes.
Pricing
Entry-Level Pricing
Ease
Enterprise
Contact Us
Per Month
Scale your business with our most advanced benefits administration and HR solution.
- Everything Agency and Pro have +
- Custom reports
- Single sign-on
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
Ease
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
9.0
966
9.4
6,280
Ease of Use
9.2
972
9.5
6,485
Ease of Setup
8.9
880
9.3
5,153
Ease of Admin
9.1
923
9.3
2,231
Quality of Support
9.0
879
9.0
5,239
Has the product been a good partner in doing business?
9.2
892
9.1
2,230
Product Direction (% positive)
8.6
856
9.2
6,360
Features by Category
Core HR
8.9
50
8.8
902
8.3
39
9.0
912
8.8
24
8.1
792
8.7
37
8.6
843
9.0
47
8.8
861
9.6
72
8.7
867
Generative AI
Not enough data
7.2
472
Platform
8.5
416
8.2
2238
8.1
271
8.0
2046
Feature Not Available
Feature Not Available
8.9
517
8.9
2272
9.2
510
9.2
2275
8.7
351
8.9
2180
8.6
455
8.8
2242
9.0
501
9.1
2266
Employee Self Service
Not enough data
9.5
5115
|
Verified
Not enough data
8.9
4640
|
Verified
Not enough data
9.0
4702
|
Verified
Administration
Not enough data
9.4
4953
|
Verified
Not enough data
9.0
4580
|
Verified
Not enough data
9.6
5048
|
Verified
Not enough data
8.9
4437
|
Verified
Not enough data
9.2
4644
|
Verified
Not enough data
8.8
4156
|
Verified
Not enough data
9.1
4361
|
Verified
Not enough data
9.2
4532
|
Verified
Not enough data
9.2
4537
|
Verified
Taxes
Not enough data
9.3
4823
|
Verified
Not enough data
9.2
4701
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4086
|
Verified
Not enough data
8.8
4109
|
Verified
Not enough data
8.8
4156
|
Verified
Not enough data
8.6
3900
|
Verified
Platform
Not enough data
9.0
4567
|
Verified
Not enough data
9.2
4562
|
Verified
Not enough data
9.3
4775
|
Verified
Not enough data
9.2
4442
|
Verified
Benefits Administration Platform Features
9.2
624
9.0
1358
9.1
645
8.9
1313
7.9
468
8.4
1218
8.7
493
9.0
1326
8.4
342
9.1
1306
9.0
629
9.2
1344
8.7
425
9.0
1276
8.5
387
8.8
1250
Benefits Administration Platform Features
9.2
624
9.0
1358
9.1
645
8.9
1313
7.9
468
8.4
1218
8.7
493
9.0
1326
8.4
342
9.1
1306
9.0
629
9.2
1344
8.7
425
9.0
1276
9.1
629
9.1
928
8.5
387
8.8
1250
7.9
324
8.5
1058
Not enough data
8.3
975
5.0
5
8.9
1040
Generative AI
Not enough data
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Platform
8.5
416
8.2
2238
8.1
271
8.0
2046
Feature Not Available
Feature Not Available
8.9
517
8.9
2272
9.2
510
9.2
2275
8.7
351
8.9
2180
8.6
455
8.8
2242
9.0
501
9.1
2266
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
191
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
189
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Platform Basics
Not enough data
9.2
773
Not enough data
9.2
778
Platform Administration
Not enough data
8.6
711
Not enough data
9.1
756
Not enough data
9.0
763
Platform Payment Content
Not enough data
9.0
759
Not enough data
8.4
652
Not enough data
9.1
735
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.6
240
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Platform Content
8.6
156
8.7
1151
8.9
172
9.1
1173
9.2
183
9.2
1172
7.6
29
8.4
1087
8.5
43
8.8
1100
8.1
46
8.6
1092
Platform Additional Functionality
9.0
167
9.2
1149
8.5
61
8.7
1092
8.1
44
8.5
1066
8.7
95
8.9
1112
8.8
122
9.1
1135
Platform Data
8.3
52
8.4
1018
8.7
89
8.7
1057
8.9
77
8.8
1041
Platform
8.5
416
8.2
2238
8.1
271
8.0
2046
Feature Not Available
Feature Not Available
8.9
517
8.9
2272
9.2
510
9.2
2275
8.7
351
8.9
2180
8.6
455
8.8
2242
9.0
501
9.1
2266
Recruiting and Onboarding
7.8
29
8.0
992
8.7
119
9.0
1098
Categories
Categories
Shared Categories
Ease and Gusto are categorized as Core HR, Onboarding, and Benefits Administration
Unique Categories
Ease has no unique categories
Reviews
Reviewers' Company Size
Ease
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
26.1%
Construction
8.2%
Hospital & Health Care
5.5%
Non-Profit Organization Management
4.8%
Human Resources
2.7%
Other
52.8%
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.2%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.5%
Other
74.7%
Discussions
What is ease software?
7 Comments
BO
Fintech software development involves creating software solutions for financial institutions, such as banks and insurance companies, to streamline operations...Read more
What does Ease do?
5 Comments
KR
Ease is a benefit administration platform that helps groups manage their employees' benefit enrollment online. Employees can elect benefits electronically...Read more
How long does it take to implement Ease?
3 Comments
Official Response from Ease
Implementations can be completed within days.
Read more
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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