# Emplifi vs Sendible Comparison --- ## AI Generated Summary - **G2 reviewers report** that Sendible excels in user experience, particularly with its intuitive scheduling process. Users appreciate the ability to post to multiple social accounts simultaneously, which significantly saves time and enhances productivity. - **According to verified reviews** , Emplifi offers robust features for social media analytics, with users highlighting its open social media browser and various functions that help in benchmarking and estimating post impact. This makes it a strong choice for those focused on detailed analytics. - **Users say** that Sendible's collaborative features stand out, allowing teams to work together seamlessly across different platforms. This capability is particularly beneficial for businesses managing multiple brands or profiles, as noted by users who manage social media for several companies. - **Reviewers mention** that while Emplifi provides a comprehensive platform for gathering social media content, some users find it less user-friendly compared to Sendible. The ease of use is a critical factor, and Sendible's higher ratings in this area suggest a smoother experience for everyday tasks. - **G2 reviewers highlight** Sendible's strong support quality, with a notable score that reflects users' satisfaction with the assistance they receive. This is crucial for businesses that may need help during implementation or when troubleshooting issues. - **Users report** that Emplifi's features for capturing case details and its ability to review statistics from a single dashboard are valuable, but some find that it lacks the same level of customization and ease of use that Sendible offers, particularly in content management and scheduling. | | Emplifi | Sendible | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | | **Total Reviews** | 382 | 905 | | **Largest Market Segment** | Mid-Market (44.6% of reviews) | Small-Business (79.7% of reviews) | | **Entry Level Price** | Starting at $1,249.00 Per Month | $30.00 Per Month | --- ## Top Pros & Cons ### Emplifi Pros: - Ease of Use (49 reviews) - Social Media Management (48 reviews) Cons: - Missing Features (25 reviews) - Technical Issues (18 reviews) ### Sendible Pros: - Ease of Use (13 reviews) - Post Scheduling (10 reviews) Cons: - Instagram Integration (3 reviews) - Instagram Limitations (3 reviews) --- ## Ratings Comparison | Rating | Emplifi | Sendible | |---|---|---| | **Meets Requirements** | 8.6 (337 reviews) | 8.7 (759 reviews) | | **Ease of Use** | 8.8 (344 reviews) | 8.9 (763 reviews) | | **Ease of Setup** | 8.6 (214 reviews) | 8.6 (512 reviews) | | **Ease of Admin** | 8.7 (192 reviews) | 8.9 (491 reviews) | | **Quality of Support** | 8.8 (334 reviews) | 9.0 (694 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (192 reviews) | 9.1 (477 reviews) | | **Product Direction (% positive)** | 9.1 (329 reviews) | 9.0 (748 reviews) | --- ## Pricing ### Emplifi #### Entry-Level Pricing Plan: Essential Price: Starting at $1,249.00 Per Month Description: Everything you need to build a strong, professional social media presence fast. Key Features: - Unlimited User Seats & Owned Profiles - Manage all social channels from one intuitive platform. - Publish, engage, and respond with your new AI co-pilot. [Browse all 3 editions](https://www.g2.com/products/emplifi-emplifi/pricing) #### Free Trial No ### Sendible #### Entry-Level Pricing Plan: Core Price: $30.00 Per Month Description: Essential management for 1 or 2 brands or locations Key Features: - 1 workspace / 6 social profiles - Unlimited Users - Unlimited scheduled posts [Browse all 5 editions](https://www.g2.com/products/sendible/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Help Desk | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Ticket and Case Management | Feature | Emplifi | Sendible | |---|---|---| | **Ticket creation user experience** | Not enough data | Not enough data | | **Ticket response user experience** | Not enough data | Not enough data | | **Workflow** | Not enough data | Not enough data | | **Response Automation** | Not enough data | Not enough data | | **SLA Management** | Not enough data | Not enough data | | **Attachments/Screencasts** | Not enough data | Not enough data | | **Ticket Collaboration** | Not enough data | Not enough data | | **Customer and Contacts Database** | Not enough data | Not enough data | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Help Desk | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Communication Channels | Feature | Emplifi | Sendible | |---|---|---| | **Customer Portal** | Not enough data | Not enough data | | **Email to Case** | Feature Not Available | Not enough data | | **Chat/Live Support** | Not enough data | Not enough data | | **Social Integration** | Not enough data | Not enough data | | **Voice** | Not enough data | Not enough data | #### Platform | Feature | Emplifi | Sendible | |---|---|---| | **Mobile User Support** | Feature Not Available | Not enough data | | **Customization ** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | ### Social Media Analytics | Product | Score | Reviews | |---|---|---| | **Emplifi** | 8.1/10 | 166 | | **Sendible** | 8.5/10 | 354 | #### Social Analytics | Feature | Emplifi | Sendible | |---|---|---| | **Competitor Analysis** | 8.4 (141 reviews) | Feature Not Available | | **Follower Analysis** | 8.2 (142 reviews) | 8.4 (260 reviews) | | **Post Performance** | 8.8 (147 reviews) | 8.6 (289 reviews) | | **Paid Campaign Tracking** | 7.4 (114 reviews) | Feature Not Available | | **Attribution** | 7.6 (86 reviews) | Feature Not Available | | **Hashtag Analytics** | 7.7 (65 reviews) | Feature Not Available | | **Sentiment Analysis** | 7.7 (76 reviews) | Feature Not Available | #### Reports & Dashboards | Feature | Emplifi | Sendible | |---|---|---| | **Report Customizability** | 8.2 (146 reviews) | 8.3 (277 reviews) | | **Report Exporting** | 8.5 (148 reviews) | 8.5 (279 reviews) | | **Scalability** | 8.2 (129 reviews) | 8.9 (257 reviews) | | **White Label** | 7.9 (65 reviews) | 8.1 (30 reviews) | #### Agentic AI - Social Media Analytics | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Social Media Management | Product | Score | Reviews | |---|---|---| | **Emplifi** | 8.1/10 | 136 | | **Sendible** | 8.1/10 | 636 | #### Content & Collaboration | Feature | Emplifi | Sendible | |---|---|---| | **Content Calendar** | 8.7 (81 reviews) | 9.3 (230 reviews) | | **Content Library** | 8.0 (76 reviews) | 8.5 (178 reviews) | | **Shared Inbox** | 7.9 (74 reviews) | 8.5 (166 reviews) | | **Approval Workflows** | 8.2 (77 reviews) | 8.6 (150 reviews) | | **Users and Permissions** | 8.4 (86 reviews) | 8.9 (169 reviews) | | **Content Creation** | 7.9 (71 reviews) | 8.8 (114 reviews) | #### Social Management | Feature | Emplifi | Sendible | |---|---|---| | **Social Analytics** | 8.8 (131 reviews) | 8.4 (471 reviews) | | **Social Publishing** | 8.8 (120 reviews) | 9.2 (554 reviews) | | **Campaign Optimization** | 7.9 (106 reviews) | 8.6 (453 reviews) | | **Social Engagement** | 8.5 (119 reviews) | 8.6 (524 reviews) | | **Social Ads** | 7.5 (106 reviews) | Feature Not Available | | **Campaign Planning** | 7.9 (69 reviews) | Feature Not Available | | **Hashtag Capabilites** | 7.1 (28 reviews) | Feature Not Available | #### Agentic AI - Social Media Management | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.7 (6 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (6 reviews) | | **Cross-system Integration** | Not enough data | 6.9 (7 reviews) | | **Adaptive Learning** | Not enough data | 7.5 (6 reviews) | | **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | | **Proactive Assistance** | Not enough data | 7.5 (6 reviews) | | **Decision Making** | Not enough data | 7.5 (6 reviews) | ### Experience Management | Product | Score | Reviews | |---|---|---| | **Emplifi** | 8.3/10 | 12 | | **Sendible** | N/A | N/A | #### Analytics | Feature | Emplifi | Sendible | |---|---|---| | **Net Promoter Score (NPS)** | 9.0 (10 reviews) | Not enough data | | **Customer Satisfaction (CSAT) Score** | 8.9 (9 reviews) | Not enough data | | **Customer Effort Score (CES)** | 8.1 (6 reviews) | Not enough data | | **Gamification** | Not enough data | Not enough data | #### Customization | Feature | Emplifi | Sendible | |---|---|---| | **Stakeholder Management** | 8.5 (10 reviews) | Not enough data | | **Multilanguage Support** | 8.1 (6 reviews) | Not enough data | | **Multiple Branding Support** | 8.0 (5 reviews) | Not enough data | | **Vertical-specific Solutions** | 7.7 (5 reviews) | Not enough data | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Experience Management | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Collection | Feature | Emplifi | Sendible | |---|---|---| | **Authentification** | Not enough data | Not enough data | | **Review Forms** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Engagement** | Not enough data | Not enough data | | **Community Q&A** | Not enough data | Not enough data | #### Agentic AI - Review Management | Feature | Emplifi | Sendible | |---|---|---| | **Adaptive Learning** | Feature Not Available | Not enough data | | **Natural Language Interaction** | Feature Not Available | Not enough data | #### Moderation | Feature | Emplifi | Sendible | |---|---|---| | **Reviewer Validation** | Not enough data | Not enough data | | **Response Types** | Not enough data | Not enough data | | **Legal Agreements** | Not enough data | Not enough data | #### Use Cases | Feature | Emplifi | Sendible | |---|---|---| | **E-commerce** | Not enough data | Not enough data | | **Retail** | Not enough data | Not enough data | | **Customer Service** | Not enough data | Not enough data | #### Administration | Feature | Emplifi | Sendible | |---|---|---| | **Incentives** | Not enough data | Not enough data | | **Syndication** | Not enough data | Not enough data | | **Insights** | Not enough data | Not enough data | | **Content** | Not enough data | Not enough data | | **Sampling** | Not enough data | Not enough data | #### Display Options | Feature | Emplifi | Sendible | |---|---|---| | **Badges** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Integration & APIs** | Not enough data | Not enough data | | **Marketing** | Not enough data | Not enough data | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Conversational Platform | Feature | Emplifi | Sendible | |---|---|---| | **Personalization** | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | | **Contextual Engagement** | Not enough data | Not enough data | | **Proactive Engagement** | Not enough data | Not enough data | #### Support Automation | Feature | Emplifi | Sendible | |---|---|---| | **Intelligent Routing** | Not enough data | Not enough data | | **Seamless Escalation** | Not enough data | Not enough data | | **Transcripts** | Not enough data | Not enough data | | **Self-Serve Support** | Not enough data | Not enough data | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Social Media Listening Tools | Product | Score | Reviews | |---|---|---| | **Emplifi** | 8.2/10 | 101 | | **Sendible** | 8.8/10 | 364 | #### Monitoring & Listening | Feature | Emplifi | Sendible | |---|---|---| | **Social Measurement** | 8.8 (83 reviews) | Feature Not Available | | **Influencer Identification** | 7.1 (62 reviews) | Feature Not Available | | **Brand Monitoring** | 8.3 (47 reviews) | Feature Not Available | | **Keyword Tracking** | 8.1 (40 reviews) | Feature Not Available | | **Trend Analysis** | 8.0 (43 reviews) | Feature Not Available | | **Competitor Analysis** | 8.6 (45 reviews) | Feature Not Available | #### Agentic AI - Social Media Listening Tools | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Adaptive Learning** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | #### Data Management & Analysis | Feature | Emplifi | Sendible | |---|---|---| | **Sentiment Analysis** | 8.0 (72 reviews) | Feature Not Available | | **Social Reporting** | 8.6 (90 reviews) | 8.7 (290 reviews) | | **Alerts and Notifications** | 7.7 (44 reviews) | 9.1 (41 reviews) | | **Advanced Data Filtering** | 8.6 (46 reviews) | 8.6 (25 reviews) | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Content | Feature | Emplifi | Sendible | |---|---|---| | **Types** | Not enough data | Not enough data | | **Migration** | Not enough data | Not enough data | | **Publishing** | Not enough data | Not enough data | | **UGC** | Not enough data | Not enough data | #### Engagement | Feature | Emplifi | Sendible | |---|---|---| | **Live Streaming** | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Conversational Commerce** | Not enough data | Not enough data | | **Moderation** | Not enough data | Not enough data | #### Social Shopping | Feature | Emplifi | Sendible | |---|---|---| | **Promotions** | Not enough data | Not enough data | | **Shoppable Media** | Not enough data | Not enough data | | **AR/VR** | Not enough data | Not enough data | | **Social Store** | Not enough data | Not enough data | #### Analytics | Feature | Emplifi | Sendible | |---|---|---| | **Product Insights** | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | | **Campaigns** | Not enough data | Not enough data | ### Live Commerce | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Engagement | Feature | Emplifi | Sendible | |---|---|---| | **Live streaming** | Not enough data | Not enough data | | **Live chat discussions** | Not enough data | Not enough data | | **Social media** | Feature Not Available | Not enough data | | **One-to-one call scheduling** | Not enough data | Not enough data | | **Omnichannel livestreaming ** | Not enough data | Not enough data | | **Stream sharing** | Feature Not Available | Not enough data | | **Product demonstrations** | Not enough data | Not enough data | #### Integration | Feature | Emplifi | Sendible | |---|---|---| | **Shopping cart** | Not enough data | Not enough data | | **Social media** | Not enough data | Not enough data | | **Video analytics tools** | Not enough data | Not enough data | | **Campaign management tool** | Not enough data | Not enough data | | **CRM & Data Platform Integration** | Not enough data | Not enough data | | **Smartphone and DSLR ** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | #### Live selling | Feature | Emplifi | Sendible | |---|---|---| | **Social media** | Not enough data | Not enough data | | **Marketplaces** | Not enough data | Not enough data | | **Lead capturing and distribution** | Not enough data | Not enough data | | **E-commerce platform** | Not enough data | Not enough data | #### Analytics | Feature | Emplifi | Sendible | |---|---|---| | **Data Capture** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | | **Campaign performance** | Not enough data | Not enough data | | **Product Insights** | Not enough data | Not enough data | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text-to-3D** | Not enough data | Not enough data | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **Emplifi** | 7.7/10 | 14 | | **Sendible** | N/A | N/A | #### Visual UGC | Feature | Emplifi | Sendible | |---|---|---| | **Campaign Customization** | 7.2 (10 reviews) | Not enough data | | **Widget Customization** | 8.3 (12 reviews) | Not enough data | | **Widget** | 7.6 (12 reviews) | Not enough data | | **Media Library** | 8.0 (10 reviews) | Not enough data | #### Integrations | Feature | Emplifi | Sendible | |---|---|---| | **Social Media** | 8.6 (13 reviews) | Not enough data | | **Content Creation** | 7.2 (12 reviews) | Not enough data | | **Marketing Automation** | 8.2 (12 reviews) | Not enough data | | **Rights Management** | 7.3 (10 reviews) | Not enough data | #### Support | Feature | Emplifi | Sendible | |---|---|---| | **Onboarding** | 8.3 (11 reviews) | Not enough data | | **24/7 Client Support** | 7.4 (11 reviews) | Not enough data | #### Performance | Feature | Emplifi | Sendible | |---|---|---| | **UGC Analytics** | 7.4 (9 reviews) | Not enough data | | **Lazy-Loading** | 7.4 (9 reviews) | Not enough data | ### Influencer Marketing Platforms | Product | Score | Reviews | |---|---|---| | **Emplifi** | 8.4/10 | 20 | | **Sendible** | N/A | N/A | #### Influencer Marketing | Feature | Emplifi | Sendible | |---|---|---| | **Influencer Recruitment** | 8.1 (16 reviews) ✓ Verified | Not enough data | | **Influencer Scoring** | 8.2 (17 reviews) ✓ Verified | Not enough data | | **Audience Analysis** | 8.5 (17 reviews) ✓ Verified | Not enough data | | **Influencer Segmentation** | 8.1 (17 reviews) ✓ Verified | Not enough data | | **Influencer Collaboration** | 8.3 (15 reviews) ✓ Verified | Not enough data | | **User-Generated Content (UGC) Management** | 8.3 (15 reviews) ✓ Verified | Not enough data | | **Content Approval** | 8.7 (17 reviews) ✓ Verified | Not enough data | | **Campaign Analytics** | 8.2 (16 reviews) ✓ Verified | Not enough data | | **Reporting and Dashboards** | 8.6 (17 reviews) ✓ Verified | Not enough data | | **Data Importing and Exporting Tools** | 8.2 (17 reviews) ✓ Verified | Not enough data | | **Influencer Whitelisting** | Feature Not Available | Not enough data | | **Influencer Compensation** | Feature Not Available | Not enough data | | **Social Commerce** | 8.5 (8 reviews) | Not enough data | | **E-Commerce Integration** | 9.0 (8 reviews) | Not enough data | #### Agentic AI - Influencer Marketing Platforms | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Live Chat | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | #### Communication | Feature | Emplifi | Sendible | |---|---|---| | **Pop-up Chat** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Targeted Emails** | Not enough data | Not enough data | | **In-App Messaging** | Feature Not Available | Not enough data | | **Co-Browsing** | Not enough data | Not enough data | #### Internal Use | Feature | Emplifi | Sendible | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Conversation Archiving** | Not enough data | Not enough data | | **Lead Development** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Team Inbox ** | Not enough data | Not enough data | | **Customer Profiles** | Not enough data | Not enough data | ### Customer Self-Service | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | #### Self-Service Experience | Feature | Emplifi | Sendible | |---|---|---| | **Knowledge Base** | Not enough data | Not enough data | | **Searchable Articles** | Not enough data | Not enough data | | **Community Forums** | Not enough data | Not enough data | | **Mobile Optimization** | Feature Not Available | Not enough data | | **Personalization** | Not enough data | Not enough data | #### Self-Service Platform | Feature | Emplifi | Sendible | |---|---|---| | **Branding** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **Artificial Intelligence** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### Agentic AI - Customer Self-Service | Feature | Emplifi | Sendible | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Digital Customer Service Platforms | Product | Score | Reviews | |---|---|---| | **Emplifi** | N/A | N/A | | **Sendible** | N/A | N/A | #### Generative AI | Feature | Emplifi | Sendible | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Unique to Emplifi (11):** [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Review Management Software](https://www.g2.com/categories/review-management-software), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [Live Commerce Software](https://www.g2.com/categories/live-commerce), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Experience Management Software](https://www.g2.com/categories/experience-management), [Help Desk Software](https://www.g2.com/categories/help-desk), [Live Chat Software](https://www.g2.com/categories/live-chat) --- ## Reviewer Demographics ### By Company Size | Segment | Emplifi | Sendible | |---|---|---| | **Small-Business** | 24.1% | 79.7% | | **Mid-Market** | 44.6% | 16.2% | | **Enterprise** | 31.4% | 4.1% | ### By Industry #### Emplifi - **Marketing and Advertising:** 19.6% - **Retail:** 14.2% - **Food & Beverages:** 4.8% - **Automotive:** 4.6% - **Consumer Goods:** 4.0% - **Public Relations and Communications:** 2.4% - **Apparel & Fashion:** 2.2% - **Internet:** 2.2% - **Leisure, Travel & Tourism:** 2.2% - **Health, Wellness and Fitness:** 2.2% - **Other:** 41.7% #### Sendible - **Marketing and Advertising:** 36.4% - **Real Estate:** 3.2% - **Information Technology and Services:** 3.2% - **Health, Wellness and Fitness:** 2.5% - **Internet:** 2.4% - **Financial Services:** 2.2% - **Writing and Editing:** 2.0% - **Non-Profit Organization Management:** 1.9% - **Retail:** 1.9% - **Computer Software:** 1.8% - **Other:** 42.5% --- ## Alternatives ### Alternatives to Emplifi - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1214 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2657 reviews) - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7327 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6448 reviews) - [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews) - [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews) - [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2935 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (728 reviews) - [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (410 reviews) - [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews) ### Alternatives to Sendible - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7327 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6448 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1214 reviews) - [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews) - [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews) - [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews) - [Later Social](https://www.g2.com/products/later-social/reviews) — 4.5/5 stars (384 reviews) - [Fanbooster](https://www.g2.com/products/fanbooster/reviews) — 4.4/5 stars (312 reviews) - [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (200 reviews) - [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2935 reviews) --- ## Top Discussions ### Emplifi - Title: [is it possible to compare the performance and combine the result cross platform and brand ?](https://www.g2.com/discussions/is-it-possible-to-compare-the-performance-and-combine-the-result-cross-platform-and-brand) — 3 comments, 2 upvotes > **Top comment:** " 1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export. 2. Yes, this can be done with Socialbakers' Dashboard widgets, plus..." - Title: [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) — 1 comment > **Top comment:** "The old Emplifi name" - Title: [What mobile app support is available?](https://www.g2.com/discussions/mobile-apps) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify..." - Title: [Which ecommerce platforms does TurnTo support?](https://www.g2.com/discussions/commerce-platforms) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "TurnTo has plugins for Demandware, Magento, SAP Hybris, and NetSuite. Retailers on other platforms can integrate TurnTo with a few JavaScript code snippets..." - Title: [How much does it cost to use the TurnTo Suite?](https://www.g2.com/discussions/pricing-ca19d615-6428-424e-93f0-a7b3a6986389) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Our pricing is very competitive and is based on which products you want to use and some inputs about your store. Fill out an inquiry form to find out what..." ### Sendible - Title: [How do you write the best content?](https://www.g2.com/discussions/25917-how-do-you-write-the-best-content) — 3 comments, 1 upvote > **Top comment:** "Laken, This blogs gives some good guidance - https://www.socialbakers.com/blog/6-essential-elements-content-marketing-campaign" - Title: [When are you guys making an app?](https://www.g2.com/discussions/when-are-you-guys-making-an-app) — 3 comments, 3 upvotes > **Top comment:** "Socialbakers' Mobile Suite is here, and now. Manage all critical operational tasks, from publishing to community management and reporting. Keep up with..." - Title: [Is Sendible free?](https://www.g2.com/discussions/is-sendible-free) — 1 comment > **Top comment:** "No" - Title: [What is Sendible?](https://www.g2.com/discussions/what-is-sendible) — 1 comment > **Top comment:** "Sendible is an easy way to create and schedule multiple social media posts." - Title: [Will the option to post stories ever be available?](https://www.g2.com/discussions/33745-will-the-option-to-post-stories-ever-be-available) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Cody, Thanks for the question! This is currently a restriction from Instagram's API, so I'm afraid we're not allowed to offer this feature. As we are..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/emplifi-emplifi-vs-sendible)