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Compare Emplifi and ListenFirst 
Featured Products
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Enterprise (68.8% of reviews)
Entry-Level Pricing
Starting at $1,249.00 Per Month
No pricing available
Emplifi
Star Rating
(367)4.4 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,249.00 Per Month
Browse all 3 pricing plansListenFirst
Star Rating
(32)4.5 out of 5
Market Segments
Enterprise (68.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ListenFirstSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Emplifi excels in overall user satisfaction, reflected in its higher G2 Score compared to ListenFirst. Users appreciate its comprehensive features, such as the ability to gather all social media content in one place and post directly across platforms, making it a convenient choice for managing social media.
- Users say that ListenFirst shines in its quality of support, with many highlighting the platform's responsiveness and communication. Reviewers mention that the detailed reports and extensive capabilities are particularly beneficial for social reporting, making it a strong contender for those who prioritize customer service.
- According to verified reviews, Emplifi offers a user-friendly experience with a higher ease of use rating. Users have noted its intuitive interface and features like the open social media browser, which allows for effective listening and benchmarking, enhancing daily usability.
- Reviewers mention that ListenFirst's recent improvements, such as the ability to bulk tag posts for easier campaign measurement, demonstrate its commitment to user feedback. This adaptability can be a significant advantage for teams looking to streamline their reporting processes.
- G2 reviewers report that while Emplifi has a larger number of reviews, indicating a broader user base, ListenFirst's focus on the enterprise market allows it to cater specifically to larger organizations with tailored features that meet their complex needs.
- Users say that Emplifi's overall performance is strong, but some have expressed a desire for more robust analytics in areas like paid campaign tracking and attribution. In contrast, ListenFirst receives praise for its capabilities in these areas, making it a better fit for users who require in-depth analysis of their marketing efforts.
Pricing
Entry-Level Pricing
Emplifi
Essential
Starting at $1,249.00
Per Month
Everything you need to build a strong, professional social media presence fast.
- Unlimited User Seats & Owned Profiles
- Manage all social channels from one intuitive platform.
- Publish, engage, and respond with your new AI co-pilot.
ListenFirst
No pricing availableFree Trial
Emplifi
No trial information availableListenFirst
No trial information availableRatings
Meets Requirements
8.6
322
8.9
28
Ease of Use
8.8
329
8.3
27
Ease of Setup
8.6
200
Not enough data
Ease of Admin
8.7
191
Not enough data
Quality of Support
8.9
319
9.7
27
Has the product been a good partner in doing business?
9.1
191
10.0
5
Product Direction (% positive)
9.1
317
10.0
29
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
8.4
139
9.0(won by 0.6)
24
8.3
140
8.8(won by 0.5)
23
8.8
143
9.2(won by 0.4)
27
7.4
114
8.2(won by 0.8)
17
7.6
86
8.3(won by 0.7)
10
7.7(won by default)
65
Not enough data
7.8
73
8.1(won by 0.3)
6
Reports & Dashboards
8.1
140
8.8(won by 0.7)
23
8.5(tied score)
145
8.5(tied score)
25
8.1
128
9.6(won by 1.5)
19
7.9(won by default)
65
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.7
79
Not enough data
7.9
74
Not enough data
7.9
74
Not enough data
8.2
77
Not enough data
8.5
84
Not enough data
7.9
70
Not enough data
Social Management
8.8
124
Not enough data
8.7
114
Not enough data
7.9
103
Not enough data
8.4
115
Not enough data
7.6
104
Not enough data
7.9
67
Not enough data
7.2
26
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.0
10
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Customization
8.5
10
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.7
82
Not enough data
7.1
62
Not enough data
8.3
46
Not enough data
8.1
39
Not enough data
7.9
42
Not enough data
8.8
44
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.9
70
Not enough data
8.6
87
Not enough data
7.7
42
Not enough data
8.6
45
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Visual UGC
7.2
10
Not enough data
8.2
11
Not enough data
7.4
11
Not enough data
8.0
10
Not enough data
Integrations
8.5
12
Not enough data
7.2
12
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
Support
8.2
10
Not enough data
7.2
10
Not enough data
Performance
7.4
9
Not enough data
7.4
9
Not enough data
Influencer Marketing
8.1
16
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
8.2
16
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
9.0
8
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Emplifi and ListenFirst are categorized as Social Media Analytics
Unique Categories
Emplifi is categorized as Live Commerce, Social Commerce Platforms, User-Generated Content, Influencer Marketing Platforms, Social Media Suites, Social Media Management, Social Media Listening Tools, Review Management, Customer Self-Service, Experience Management, Help Desk, Conversational Support, Live Chat, and Digital Customer Service Platforms
ListenFirst has no unique categories
Reviews
Reviewers' Company Size
Emplifi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ListenFirst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.9%
Retail
14.0%
Food & Beverages
4.8%
Automotive
4.8%
Consumer Goods
4.2%
Other
52.4%
Entertainment
40.6%
Marketing and Advertising
18.8%
Media Production
12.5%
Broadcast Media
9.4%
Retail
6.3%
Other
12.5%
Alternatives
Discussions
is it possible to compare the performance and combine the result cross platform and brand ?
3 Comments
SB
1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export.
2. Yes, this can be done with Socialbakers' Dashboard widgets, plus...Read more
What mobile app support is available?
1 Comment
Official Response from Pixlee TurnTo
TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify...Read more
ListenFirst has no discussions with answers
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