Compare Emplifi and Influencity 
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $1,249.00 Per Month
$318.00 Per Month
Emplifi
Star Rating
(367)4.4 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,249.00 Per Month
Browse all 3 pricing plansInfluencity
Star Rating
(265)4.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
$318.00 Per Month
Free Trial is available
Browse all 3 pricing plansEmplifi vs Influencity
When assessing the two solutions, reviewers found Influencity easier to use, set up, and administer. Reviewers also preferred doing business with Influencity overall.
- Reviewers felt that Influencity meets the needs of their business better than Emplifi.
- When comparing quality of ongoing product support, reviewers felt that Influencity is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Influencity over Emplifi.
Pricing
Entry-Level Pricing
Emplifi
Essential
Starting at $1,249.00
Per Month
Everything you need to build a strong, professional social media presence fast.
- Unlimited User Seats & Owned Profiles
- Manage all social channels from one intuitive platform.
- Publish, engage, and respond with your new AI co-pilot.
Influencity
Professional
$318.00
Per Month
Elevate your experience with campaign management and reports.
- 10,000 monthly results
- 150 monthly profiles analyses, email included if exists
- 100 segmentation lists
Free Trial
Emplifi
No trial information availableInfluencity
Free Trial is available
Ratings
Meets Requirements
8.6
322
8.7
225
Ease of Use
8.8
329
9.0
231
Ease of Setup
8.6
200
9.1
184
Ease of Admin
8.7
191
9.2
162
Quality of Support
8.9
319
9.5
223
Has the product been a good partner in doing business?
9.1
191
9.2
162
Product Direction (% positive)
9.1
317
9.5
222
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
8.4(won by default)
139
Not enough data
8.3(won by default)
140
Not enough data
8.8(won by default)
143
Not enough data
7.4(won by default)
114
Not enough data
7.6(won by default)
86
Not enough data
7.7(won by default)
65
Not enough data
7.8(won by default)
73
Not enough data
Reports & Dashboards
8.1(won by default)
140
Not enough data
8.5(won by default)
145
Not enough data
8.1(won by default)
128
Not enough data
7.9(won by default)
65
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.7
79
Not enough data
7.9
74
Not enough data
7.9
74
Not enough data
8.2
77
Not enough data
8.5
84
Not enough data
7.9
70
Not enough data
Social Management
8.8
124
Not enough data
8.7
114
Not enough data
7.9
103
Not enough data
8.4
115
Not enough data
7.6
104
Not enough data
7.9
67
Not enough data
7.2
26
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.0
10
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Customization
8.5
10
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.7
82
Not enough data
7.1
62
Not enough data
8.3
46
Not enough data
8.1
39
Not enough data
7.9
42
Not enough data
8.8
44
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.9
70
Not enough data
8.6
87
Not enough data
7.7
42
Not enough data
8.6
45
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Visual UGC
7.2
10
Not enough data
8.2
11
Not enough data
7.4
11
Not enough data
8.0
10
Not enough data
Integrations
8.5
12
Not enough data
7.2
12
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
Support
8.2
10
Not enough data
7.2
10
Not enough data
Performance
7.4
9
Not enough data
7.4
9
Not enough data
Influencer Marketing
8.1
16
|
Verified
8.4
176
|
Verified
8.2
17
|
Verified
8.6
180
|
Verified
8.5
17
|
Verified
9.0
184
|
Verified
8.1
17
|
Verified
8.5
182
|
Verified
8.3
15
|
Verified
8.1
165
|
Verified
8.3
15
|
Verified
7.7
111
8.7
17
|
Verified
7.9
139
|
Verified
8.2
16
|
Verified
8.4
158
|
Verified
8.6
17
|
Verified
8.4
161
|
Verified
8.2
17
|
Verified
8.1
155
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
7.3
113
8.5
8
7.4
105
|
Verified
9.0
8
7.1
84
Agentic AI - Influencer Marketing Platforms
Not enough data
7.2
16
Not enough data
7.1
16
Not enough data
6.4
16
Not enough data
7.6
16
Not enough data
7.4
16
Not enough data
7.6
16
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Emplifi and Influencity are categorized as Influencer Marketing Platforms
Unique Categories
Emplifi is categorized as Live Commerce, Social Commerce Platforms, User-Generated Content, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, Review Management, Customer Self-Service, Experience Management, Help Desk, Conversational Support, Live Chat, and Digital Customer Service Platforms
Influencity has no unique categories
Reviews
Reviewers' Company Size
Emplifi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Influencity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.9%
Retail
14.0%
Food & Beverages
4.8%
Automotive
4.8%
Consumer Goods
4.2%
Other
52.4%
Marketing and Advertising
45.0%
Public Relations and Communications
7.7%
Apparel & Fashion
6.2%
Food & Beverages
3.8%
Retail
2.7%
Other
34.6%
Discussions
is it possible to compare the performance and combine the result cross platform and brand ?
3 Comments
SB
1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export.
2. Yes, this can be done with Socialbakers' Dashboard widgets, plus...Read more
What mobile app support is available?
1 Comment
Official Response from Pixlee TurnTo
TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify...Read more
When do we have Analytics stories at Instagram?
1 Comment
Official Response from Influencity
We are currently working on this to have it as soon as possible, we will keep you all posted when it is fully developed! Read more
What would you suggest to buy as an alternative to Influencity and why?
1 Comment
Official Response from Influencity
Choosing an alternative to Influencity is going to depend on the kind of tool you need for your company.
One of the first things we always say when...Read more
When is the best moment to start working with influencers?
1 Comment
Official Response from Influencity
Influencer Marketing is a great opportunity to raise awareness for your product and we consider that it is suitable for both small businesses and large...Read more
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