# Emburse Expense Professional (formerly Certify Expense) vs TravelBank Comparison --- ## AI Generated Summary - **G2 reviewers report** that Emburse Expense Professional excels in user satisfaction, particularly highlighting the ease of submitting expenses. Users appreciate features like the AI-driven receipt upload, which simplifies the process while traveling. - **Users say** that TravelBank offers a seamless experience with its receipt management, allowing users to snap photos of receipts on their phones for automatic uploads. This feature, combined with the ability to merge receipts with card transactions, enhances convenience for users. - **Reviewers mention** that while both products have similar star ratings, Emburse Expense Professional stands out with a significantly higher G2 Score, indicating stronger overall user satisfaction and reliability based on a larger volume of recent reviews. - **According to verified reviews** , TravelBank is praised for its cost-effectiveness, delivering a comprehensive suite of features at a more attractive price point compared to competitors. Users find the expense management software outstanding, particularly noting its seamless OCR functionality. - **G2 reviewers highlight** that Emburse Expense Professional has a more robust implementation process, with users noting the intuitive onboarding experience, which can be crucial for teams looking to get up and running quickly. - **Users report** that while TravelBank has a user-friendly setup, Emburse Expense Professional offers superior support quality, with users feeling more confident in the assistance they receive when navigating challenges. | | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 2,409 | 380 | | **Largest Market Segment** | Mid-Market (49.2% of reviews) | Mid-Market (43.2% of reviews) | | **Entry Level Price** | Contact Us Per Year | Contact Us | --- ## Top Pros & Cons ### Emburse Expense Professional (formerly Certify Expense) Pros: - Ease of Use (331 reviews) - Easy Upload (129 reviews) Cons: - Receipt Management (109 reviews) - Manual Entry (47 reviews) ### TravelBank Pros: - Ease of Use (28 reviews) - Customer Support (13 reviews) Cons: - Time Issues (5 reviews) - Booking Issues (3 reviews) --- ## Ratings Comparison | Rating | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Meets Requirements** | 9.2 (1691 reviews) | 9.1 (312 reviews) | | **Ease of Use** | 9.0 (2017 reviews) | 9.1 (314 reviews) | | **Ease of Setup** | 8.5 (551 reviews) | 9.1 (93 reviews) | | **Ease of Admin** | 8.6 (412 reviews) | 8.8 (63 reviews) | | **Quality of Support** | 9.0 (1301 reviews) | 9.1 (231 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (405 reviews) | 9.2 (60 reviews) | | **Product Direction (% positive)** | 8.7 (1688 reviews) | 8.3 (300 reviews) | --- ## Pricing ### Emburse Expense Professional (formerly Certify Expense) #### Entry-Level Pricing Plan: Emburse Expense Professional Price: Contact Us Per Year Description: Emburse Expense Professional is available for small and medium-sized organizations. It provides flexible connectivity with your accounting software, a menu of time-saving optional services, and in-app guidance to help your team maximize its potential. Emburse Expense Professional is billed annually. Key Features: - Free mobile app to build + submit reports - AI-powered receipt transcription - Unlimited cloud receipt storage [Learn more about Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) #### Free Trial Yes ### TravelBank #### Entry-Level Pricing Plan: All-In-One Travel & Expense Price: Contact Us Description: Expense, travel, card reconciliation and insights to control spend and unify reporting. Key Features: - Access to all Travel features - Access to all Expense features - Save 40% on average with consolidated T&E management — no hidden fees [Browse all 3 editions](https://www.g2.com/products/travelbank/pricing) #### Free Trial No --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Emburse Expense Professional (formerly Certify Expense)** | 8.7/10 | 1420 | | **TravelBank** | 8.7/10 | 255 | #### Expense Reports | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Ease of Creating Expense Reports** | 9.1 (1295 reviews) ✓ Verified | 8.9 (160 reviews) ✓ Verified | | **Bank / Credit Card Integration** | 8.8 (818 reviews) ✓ Verified | 9.1 (129 reviews) ✓ Verified | | **Smart Categorization** | 8.4 (992 reviews) ✓ Verified | 8.2 (144 reviews) ✓ Verified | | **Digital Receipt Management** | 9.0 (1225 reviews) ✓ Verified | 9.0 (156 reviews) ✓ Verified | | **Employee Reimbursement** | 9.3 (1159 reviews) | 9.2 (135 reviews) ✓ Verified | | **Currency Conversions** | 8.7 (549 reviews) ✓ Verified | 8.9 (77 reviews) ✓ Verified | | **Credit Card Integration** | 8.6 (558 reviews) ✓ Verified | 8.9 (108 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Ease of Booking** | 8.7 (477 reviews) ✓ Verified | 8.7 (138 reviews) ✓ Verified | | **Itinerary Management** | 8.5 (439 reviews) | 8.4 (130 reviews) ✓ Verified | | **Trip Notifications** | 8.6 (428 reviews) | 8.5 (125 reviews) ✓ Verified | | **Advanced Integrations** | 8.3 (284 reviews) | 7.9 (45 reviews) | #### Client Invoicing | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Project Accounting / Revenue Recognition** | 8.3 (177 reviews) | 8.0 (29 reviews) | #### Generative AI - Expense Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Feature Not Available | Not enough data | #### Mobile | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Receipt Capture** | 9.1 (1201 reviews) ✓ Verified | 9.3 (145 reviews) ✓ Verified | | **Mileage Tracking** | 8.9 (803 reviews) | 8.9 (89 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | 8.7 (406 reviews) | 8.7 (81 reviews) ✓ Verified | #### Platform | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Embedded AI / Machine Learning** | 8.1 (207 reviews) | 8.4 (76 reviews) ✓ Verified | | **Complex Approval Workflow** | 8.4 (457 reviews) ✓ Verified | 8.5 (77 reviews) ✓ Verified | #### Administration | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **PCI Regulation Compliant** | 8.6 (248 reviews) ✓ Verified | 8.7 (59 reviews) ✓ Verified | #### Administration | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Business Tool Integration** | 8.5 (467 reviews) ✓ Verified | 8.6 (75 reviews) ✓ Verified | | **Workflow** | 8.8 (509 reviews) ✓ Verified | 8.4 (85 reviews) ✓ Verified | | **Automated Reminders** | 8.8 (513 reviews) ✓ Verified | 9.0 (80 reviews) ✓ Verified | | **Policy Compliance Management** | 8.8 (496 reviews) ✓ Verified | 9.0 (67 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.9 (545 reviews) ✓ Verified | 8.8 (82 reviews) ✓ Verified | #### Platform | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Reporting** | 8.8 (553 reviews) ✓ Verified | 8.5 (96 reviews) ✓ Verified | | **APIs / Integration** | 8.4 (388 reviews) | 8.5 (59 reviews) | | **Internationalization** | 8.5 (348 reviews) ✓ Verified | 7.9 (28 reviews) | | **Performance and Reliability** | 8.9 (600 reviews) ✓ Verified | 8.8 (109 reviews) ✓ Verified | | **Mobile User Support** | 8.7 (557 reviews) ✓ Verified | 9.1 (96 reviews) ✓ Verified | ### Purchasing | Product | Score | Reviews | |---|---|---| | **Emburse Expense Professional (formerly Certify Expense)** | 8.9/10 | 73 | | **TravelBank** | N/A | N/A | #### Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Approval** | Feature Not Available | Not enough data | | **Communication** | Feature Not Available | Not enough data | | **Documents** | Feature Not Available | Not enough data | | **Receipt of Goods** | Feature Not Available | Not enough data | #### Planning | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Processses** | Feature Not Available | Not enough data | | **Contracts** | Feature Not Available | Not enough data | | **Content** | Feature Not Available | Not enough data | | **Requisition** | Feature Not Available | Not enough data | #### Invoice Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Capture** | 9.0 (55 reviews) | Not enough data | | **Supplier Portal** | Feature Not Available | Not enough data | | **Repository** | 8.9 (44 reviews) | Not enough data | #### Supplier Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Evaluation** | Feature Not Available | Not enough data | | **Selection** | Feature Not Available | Not enough data | | **Risk Management** | Feature Not Available | Not enough data | #### Execution | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Sourcing** | Feature Not Available | Not enough data | | **Purchasing** | Feature Not Available | Not enough data | | **Invoicing** | Feature Not Available | Not enough data | #### Invoice Processing | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Matching** | Feature Not Available | Not enough data | | **Payments** | 9.2 (47 reviews) | Not enough data | | **Workflows** | 9.0 (49 reviews) | Not enough data | | **Tax Compliance** | 9.1 (44 reviews) | Not enough data | | **Submittal** | 9.1 (50 reviews) | Not enough data | #### Supplier Information | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Profiles** | 8.7 (49 reviews) | Not enough data | | **Qualifications** | Feature Not Available | Not enough data | | **History** | 8.7 (50 reviews) | Not enough data | #### Analytics | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Visibility** | 9.0 (49 reviews) | Not enough data | | **Performance** | 9.0 (51 reviews) | Not enough data | | **Spend** | 9.0 (51 reviews) | Not enough data | | **Due Dates** | 8.8 (48 reviews) | Not enough data | | **KPIs** | 8.5 (43 reviews) | Not enough data | #### Integration | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Accounting** | 8.9 (53 reviews) | Not enough data | | **Payments** | 8.8 (54 reviews) | Not enough data | | **ERP** | 8.6 (47 reviews) | Not enough data | | **Procurement** | 8.9 (43 reviews) | Not enough data | #### Agentic AI - Purchasing | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Emburse Expense Professional (formerly Certify Expense)** | 8.5/10 | 1361 | | **TravelBank** | 8.5/10 | 247 | #### Expense Reporting | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Expense Automation** | 9.1 (77 reviews) ✓ Verified | 8.8 (38 reviews) ✓ Verified | | **Integration** | 8.7 (68 reviews) ✓ Verified | 8.6 (30 reviews) ✓ Verified | | **Compliance** | 9.0 (69 reviews) ✓ Verified | 9.1 (31 reviews) ✓ Verified | | **Mobile Functionality** | 8.5 (80 reviews) ✓ Verified | 9.0 (38 reviews) ✓ Verified | #### Travel Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Ease of Booking** | 8.7 (477 reviews) ✓ Verified | 8.7 (138 reviews) ✓ Verified | | **Itinerary Management** | 8.5 (439 reviews) | 8.4 (130 reviews) ✓ Verified | | **Trip Notifications** | 8.6 (428 reviews) | 8.5 (125 reviews) ✓ Verified | | **Advanced Integrations** | 8.3 (284 reviews) | 7.9 (45 reviews) | #### Approval | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Rules** | 8.6 (80 reviews) ✓ Verified | 9.0 (30 reviews) ✓ Verified | | **Workflows** | 8.8 (78 reviews) ✓ Verified | 8.9 (32 reviews) ✓ Verified | | **Submit** | 9.2 (87 reviews) ✓ Verified | 9.3 (38 reviews) ✓ Verified | #### AI - Travel Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Personalization** | 7.3 (5 reviews) | 7.8 (9 reviews) | | **Predictive Analytics** | 8.1 (6 reviews) | 7.8 (9 reviews) | | **Cost Savings** | 8.1 (6 reviews) | 7.8 (10 reviews) | | **Efficiency** | 8.3 (6 reviews) | 7.8 (10 reviews) | | **Real-Time Assistance** | 7.2 (6 reviews) | 7.7 (10 reviews) | #### Agentic AI - Travel Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Employee Risk Management | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Emburse Expense Professional (formerly Certify Expense)** | N/A | N/A | | **TravelBank** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Expense Management Software](https://www.g2.com/categories/expense-management), [Travel Management Software](https://www.g2.com/categories/travel-management) **Unique to Emburse Expense Professional (formerly Certify Expense) (1):** [Purchasing Software](https://www.g2.com/categories/purchasing-software) --- ## Reviewer Demographics ### By Company Size | Segment | Emburse Expense Professional (formerly Certify Expense) | TravelBank | |---|---|---| | **Small-Business** | 18.4% | 41.3% | | **Mid-Market** | 49.2% | 43.2% | | **Enterprise** | 32.4% | 15.6% | ### By Industry #### Emburse Expense Professional (formerly Certify Expense) - **Financial Services:** 5.3% - **Hospital & Health Care:** 4.3% - **Computer Software:** 3.8% - **Information Technology and Services:** 3.7% - **Insurance:** 3.5% - **Non-Profit Organization Management:** 3.5% - **Retail:** 3.4% - **Accounting:** 2.9% - **Construction:** 2.6% - **Oil & Energy:** 2.5% - **Other:** 64.7% #### TravelBank - **Computer Software:** 14.5% - **Marketing and Advertising:** 7.7% - **Information Technology and Services:** 6.3% - **Internet:** 4.6% - **Hospital & Health Care:** 3.6% - **Education Management:** 3.0% - **Logistics and Supply Chain:** 2.5% - **Real Estate:** 2.5% - **Non-Profit Organization Management:** 2.2% - **Entertainment:** 2.2% - **Other:** 51.1% --- ## Alternatives ### Alternatives to Emburse Expense Professional (formerly Certify Expense) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9290 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7167 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5656 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2476 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1548 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2072 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1611 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2337 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2236 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1944 reviews) ### Alternatives to TravelBank - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9290 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7167 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2072 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5656 reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) — 4.5/5 stars (920 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2476 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1611 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1548 reviews) - [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (715 reviews) --- ## Top Discussions ### Emburse Expense Professional (formerly Certify Expense) - Title: [Can I adjust the default map generated when I "Map It"?](https://www.g2.com/discussions/can-i-adjust-the-default-map-generated-when-i-map-it) — 4 comments, 1 upvote > **Top comment:** "No, you cannot modify the generated map." - Title: [Will there be an app for certify?](https://www.g2.com/discussions/will-there-be-an-app-for-certify) — 4 comments, 1 upvote > **Top comment:** "Hi Raiza, Thank you for your inquiry! We do currently offer a Certify app, which is available for Apple and Android products. You can download the app at..." - Title: [How do I upload receipts?](https://www.g2.com/discussions/how-do-i-upload-receipts) — 4 comments, 1 upvote *(includes official response)* > **Top comment:** "No smartphone? No problem. Certify offers 11 different ways to enter receipts, including email, upload, text, fax and more. No matter which way you choose,..." - Title: [How do you import your wallet to a new expense report without having to remove receipts?](https://www.g2.com/discussions/how-do-you-import-your-wallet-to-a-new-expense-report-without-having-to-remove-receipts) — 2 comments, 1 upvote > **Top comment:** "Our system uses receipt parse which will scan the receipt to the best of its ability and populate the information based on what has been entered for that..." - Title: [Who are some of Certify’s current customers?](https://www.g2.com/discussions/certify-customers) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Certify’s current customer list includes companies of every shape and size—sole proprietorship to global enterprise and everything in between. We’re also..." ### TravelBank - Title: [Is there any way to automatically resubmit recurring expenses?](https://www.g2.com/discussions/32486-is-there-any-way-to-automatically-resubmit-recurring-expenses) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Shiv, thanks for reaching out. We definitely understand that recurring expenses for things like internet and phone are increasingly common with work from..." - Title: [Airlines promotion](https://www.g2.com/discussions/28905-airlines-promotion) — 1 comment *(includes official response)* > **Top comment:** "When you search for travel in the TravelBank platform, exclusive rates are tagged in the search results so you can easily identify and evaluate any exclusive..." - Title: [What is the right approach to collect expenses and seprate them across different projects?](https://www.g2.com/discussions/13110-what-is-the-right-approach-to-collect-expenses-and-seprate-them-across-different-projects) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You can use our custom fields feature to help track the expenses for different projects. Once your custom fields, like project codes, are created, you can..." - Title: [How do I change Milage rates, accounts, etc.](https://www.g2.com/discussions/13092-how-do-i-change-milage-rates-accounts-etc) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "For accounts management within the TravelBank app, you can navigate to Company Settings, then Expense Categories, then select the + button to add a new..." - Title: [How do I capture and submit expenses on TravelBank?](https://www.g2.com/discussions/expenses) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Capturing Expenses: We have made capturing expenses with TravelBank as easy as possible to save you from the stress and time it used to take to submit your..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/emburse-expense-professional-formerly-certify-expense-vs-travelbank)