# Emburse Expense Enterprise (formerly Chrome River Expense) vs Zoho Expense Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Expense excels in user-friendliness, with many praising its intuitive interface and automated receipt scanning. Users appreciate how it simplifies the reimbursement process, making it easy to manage all business operations in one place.
- **According to verified reviews** , Emburse Expense Enterprise shines in its receipt management capabilities, with users highlighting the quick and easy receipt upload feature. Reviewers find it convenient to retrieve receipts when filing claims through the company portal.
- **Users say** that Zoho Expense offers seamless approval workflows, which help streamline the expense management process. This feature is particularly beneficial for small businesses looking to enhance their operational efficiency.
- **Reviewers mention** that while Emburse Expense Enterprise is robust for enterprise-level needs, it may present challenges for smaller businesses due to its complex setup and pricing structure, which requires direct contact for quotes.
- **G2 reviewers highlight** that Zoho Expense's ease of adding receipts helps users avoid misplacing them, ensuring that all expenses are accounted for. This feature is a significant advantage for users who often deal with numerous transactions.
- **According to recent feedback** , Emburse Expense Enterprise is noted for its strong employee reimbursement features, with users appreciating the ease of logging and saving expenses, although some find the overall user experience slightly less intuitive compared to Zoho Expense.



| | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 2,254 | 1,542 | 
| **Largest Market Segment** | Enterprise (50.7% of reviews) | Small-Business (82.2% of reviews) | 
| **Entry Level Price** | Contact Us 1 Active user, Transaction | $0.00 | 

---
## Top Pros & Cons

### Emburse Expense Enterprise (formerly Chrome River Expense)

Pros:
- Ease of Use (200 reviews)
- Easy Upload (65 reviews)

Cons:
- Not Intuitive (48 reviews)
- Learning Curve (30 reviews)

### Zoho Expense

Pros:
- Ease of Use (160 reviews)
- Expense Tracking (97 reviews)

Cons:
- Not Intuitive (30 reviews)
- Learning Curve (23 reviews)

---
## Ratings Comparison
| Rating | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
  | **Meets Requirements** | 8.7 (568 reviews) | 8.8 (1262 reviews) | 
  | **Ease of Use** | 8.6 (1645 reviews) | 8.8 (1285 reviews) | 
  | **Ease of Setup** | 8.4 (699 reviews) | 8.6 (969 reviews) | 
  | **Ease of Admin** | 8.3 (242 reviews) | 8.7 (784 reviews) | 
  | **Quality of Support** | 8.0 (451 reviews) | 8.5 (1020 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (237 reviews) | 8.7 (736 reviews) | 
  | **Product Direction (% positive)** | 8.5 (554 reviews) | 9.1 (1224 reviews) | 

---
## Pricing

### Emburse Expense Enterprise (formerly Chrome River Expense)

#### Entry-Level Pricing

Plan: Emburse Expense Enterprise

Price: Contact Us 1 Active user, Transaction

Description: Control costs with automated, real-time spend policy compliance monitoring and approval routing. 

Key Features:
- Automatic receipt integrations
- In-app travel & expense management experience
- Autofill expenses with AI-powered receipt capture

[Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews)

#### Free Trial

Yes

### Zoho Expense

#### Entry-Level Pricing

Plan: Free Plan

Price: $0.00

Description: For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users. 

Key Features:
- 5 GB Receipt Storage
-  20 Receipt Autoscans
- Multicurrency Expenses

[Browse all 4 editions](https://www.g2.com/products/zoho-expense/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | 8.0/10 | 512 |
| **Zoho Expense** | 8.0/10 | 1036 |

#### Expense Reports

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (479 reviews) ✓ Verified | 8.7 (896 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.4 (382 reviews) ✓ Verified | 7.4 (613 reviews) ✓ Verified | 
| **Smart Categorization** | 8.0 (383 reviews) ✓ Verified | 8.0 (714 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.5 (460 reviews) ✓ Verified | 8.7 (843 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.9 (443 reviews) ✓ Verified | 8.4 (664 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (303 reviews) ✓ Verified | 8.2 (607 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.5 (327 reviews) ✓ Verified | 7.5 (532 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (18 reviews) | 7.2 (49 reviews) | 
| **Cross-system Integration** | 7.2 (17 reviews) | 7.8 (50 reviews) | 

#### Travel Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Ease of Booking** | Feature Not Available | 7.7 (367 reviews) | 
| **Itinerary Management** | 7.5 (212 reviews) | 7.5 (412 reviews) | 
| **Trip Notifications** | 7.5 (207 reviews) | 7.6 (413 reviews) | 
| **Advanced Integrations** | 7.7 (242 reviews) ✓ Verified | 7.6 (420 reviews) | 

#### Client Invoicing

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Invoice Creation and Delivery** | 7.7 (218 reviews) ✓ Verified | Feature Not Available | 
| **Electronic Payments** | 7.8 (221 reviews) ✓ Verified | 7.7 (356 reviews) | 
| **Project Accounting / Revenue Recognition** | 7.8 (209 reviews) ✓ Verified | 7.9 (429 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Receipt Capture** | 8.6 (386 reviews) ✓ Verified | 8.8 (787 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.5 (312 reviews) ✓ Verified | 8.3 (517 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 7.5 (202 reviews) | 7.5 (284 reviews) | 

#### Platform

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Embedded AI / Machine Learning** | Feature Not Available | 7.7 (397 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 8.1 (279 reviews) ✓ Verified | 7.9 (436 reviews) ✓ Verified | 

#### Administration

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **PCI Regulation Compliant** | 8.2 (231 reviews) ✓ Verified | 8.0 (343 reviews) ✓ Verified | 

#### Administration

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Business Tool Integration** | 8.2 (286 reviews) ✓ Verified | 8.3 (569 reviews) ✓ Verified | 
| **Workflow** | 8.5 (315 reviews) ✓ Verified | 8.4 (609 reviews) ✓ Verified | 
| **Automated Reminders** | 8.2 (304 reviews) ✓ Verified | 8.3 (568 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.5 (319 reviews) ✓ Verified | 8.3 (518 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (325 reviews) ✓ Verified | 8.6 (640 reviews) ✓ Verified | 

#### Platform

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Reporting** | 7.9 (330 reviews) ✓ Verified | 8.5 (673 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (261 reviews) ✓ Verified | 7.8 (425 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (236 reviews) ✓ Verified | 8.1 (401 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.4 (340 reviews) ✓ Verified | 8.7 (658 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (294 reviews) ✓ Verified | 8.6 (594 reviews) ✓ Verified | 
| **Offline** | 7.5 (211 reviews) ✓ Verified | 7.7 (407 reviews) ✓ Verified | 

### Mileage Tracking

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Zoho Expense** | 8.5/10 | 163 |

#### Setup

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Vehicles** | Not enough data | 8.5 (113 reviews) | 
| **Employees** | Not enough data | 8.6 (119 reviews) | 
| **Travel Types** | Not enough data | 8.6 (117 reviews) | 
| **Locations** | Not enough data | 8.5 (114 reviews) | 

#### Tracking

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Mileage** | Not enough data | 9.0 (139 reviews) | 
| **Logs** | Not enough data | 8.7 (120 reviews) | 
| **Automation** | Not enough data | 8.7 (117 reviews) | 

#### Reimbursement

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Reimbursement** | Not enough data | 9.0 (132 reviews) | 
| **Expenses** | Not enough data | 9.1 (145 reviews) | 
| **Workflows** | Not enough data | 8.7 (119 reviews) | 

#### Platform - Mileage Tracking

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (59 reviews) | 
| **Customer Support** | Not enough data | 8.0 (56 reviews) | 

#### Agentic AI - Mileage Tracking

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (11 reviews) | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Zoho Expense** | 8.6/10 | 861 |

#### Expense Reporting

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Expense Automation** | Not enough data | 8.5 (40 reviews) | 
| **Integration** | Not enough data | 8.8 (40 reviews) | 
| **Compliance** | Not enough data | 8.8 (37 reviews) | 
| **Mobile Functionality** | Not enough data | 8.8 (42 reviews) | 

#### Travel Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Ease of Booking** | Feature Not Available | 7.7 (367 reviews) | 
| **Itinerary Management** | 7.5 (212 reviews) | 7.5 (412 reviews) | 
| **Trip Notifications** | 7.5 (207 reviews) | 7.6 (413 reviews) | 
| **Advanced Integrations** | 7.7 (242 reviews) ✓ Verified | 7.6 (420 reviews) | 

#### Approval 

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Rules** | Not enough data | 8.6 (37 reviews) | 
| **Workflows** | Not enough data | 8.6 (38 reviews) | 
| **Submit** | Not enough data | 9.1 (43 reviews) | 

#### AI - Travel Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Cost Savings** | Not enough data | Not enough data | 
| **Efficiency** | Not enough data | Not enough data | 
| **Real-Time Assistance** | Not enough data | Not enough data | 

#### Agentic AI - Travel Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Employee Risk Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Zoho Expense** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to Emburse Expense Enterprise (formerly Chrome River Expense) (1):** [UKG Marketplace Software](https://www.g2.com/categories/ukg-marketplace)

**Unique to Zoho Expense (2):** [Mileage Tracking Software](https://www.g2.com/categories/mileage-tracking), [Travel Management Software](https://www.g2.com/categories/travel-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Emburse Expense Enterprise (formerly Chrome River Expense) | Zoho Expense | 
|---|---|---|
| **Small-Business** | 18.0% | 82.2% | 
| **Mid-Market** | 31.3% | 14.7% | 
| **Enterprise** | 50.7% | 3.1% | 

### By Industry

#### Emburse Expense Enterprise (formerly Chrome River Expense)

- **Higher Education:** 7.8%
- **Automotive:** 6.2%
- **Law Practice:** 5.2%
- **Education Management:** 5.0%
- **Oil & Energy:** 4.5%
- **Accounting:** 4.2%
- **Legal Services:** 4.2%
- **Manufacturing:** 4.1%
- **Construction:** 3.9%
- **Information Technology and Services:** 3.7%
- **Other:** 51.3%

#### Zoho Expense

- **Information Technology and Services:** 8.3%
- **Computer Software:** 6.0%
- **Construction:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Accounting:** 3.8%
- **Marketing and Advertising:** 3.2%
- **Management Consulting:** 3.2%
- **Financial Services:** 2.8%
- **Consulting:** 2.7%
- **Education Management:** 2.0%
- **Other:** 59.3%

---
## Alternatives

### Alternatives to Emburse Expense Enterprise (formerly Chrome River Expense)

- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7141 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5654 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9283 reviews)
- [Sage Expense Management](https://www.g2.com/products/sage-expense-management/reviews) — 4.6/5 stars (1820 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.4/5 stars (2254 reviews)
- [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1931 reviews)
- [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2235 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1608 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)

### Alternatives to Zoho Expense

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9283 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7141 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5654 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2462 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Happay](https://www.g2.com/products/happay/reviews) — 4.5/5 stars (433 reviews)
- [Dext](https://www.g2.com/products/dext/reviews) — 4.6/5 stars (327 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1608 reviews)
- [Everlance](https://www.g2.com/products/everlance/reviews) — 4.4/5 stars (133 reviews)

---
## Top Discussions

### Emburse Expense Enterprise (formerly Chrome River Expense)

- Title: [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) — 2 comments, 1 upvote
  > **Top comment:** "Yes, if you have the proper version of Chrome River on the server side. "
- Title: [How do I upload receipts?](https://www.g2.com/discussions/receipt-upload) — 2 comments, 1 upvote
  > **Top comment:** "I have an app on my phone which takes a picture of the receipt and since my phone is linked to my Chrome account it automatically puts it in the receipt area..."
- Title: [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) — 1 comment, 1 upvote
  > **Top comment:** "Rules can be added to prevent violations such as lodging and meal rates and determining if someone has the correct travel limits.  The find violators, we run..."
- Title: [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) — 1 comment, 1 upvote
  > **Top comment:** "Create one mileage expense and save it to your report.  From there you can click on the expense and choose the option to Duplicate the expense.  This option..."
- Title: [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) — 1 comment, 1 upvote
  > **Top comment:** "Currently changes that are not beneficial to the global process would not be considered - however - if you can provide a reason why you believe it would be..."

### Zoho Expense

- Title: [Does Zoho expense integration with QuickBooks?](https://www.g2.com/discussions/does-zoho-expense-integration-with-quickbooks) — 2 comments
  > **Top comment:** "Hello,

Yes, Zoho Expense does have a direct integration available with Quickbooks. Kindly reach out to support[at]zohoexpense[dot]com to know more about..."
- Title: [How can I import my e-receipt from my cellphone to this software?](https://www.g2.com/discussions/how-can-i-import-my-e-receipt-from-my-cellphone-to-this-software) — 2 comments, 1 upvote
  > **Top comment:** "One way is to email the e-receipt to the unique Zoho expense email address associated with your account. "
- Title: [What is Zoho Expense used for?](https://www.g2.com/discussions/zoho-expense-what-is-zoho-expense-used-for) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Zoho Expense is an end to end employee expense and travel management tool. It helps you streamline corporate travel, automate expense reporting and gain..."
- Title: [How do I use Zoho expense app?](https://www.g2.com/discussions/how-do-i-use-zoho-expense-app) — 1 comment
  > **Top comment:** "Hello,

Zoho Expense can be used to upload receipts and create and submit expense reports. The application can be accessed from a web browser and installed..."
- Title: [Is Zoho expense free?](https://www.g2.com/discussions/is-zoho-expense-free) — 1 comment
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-zoho-expense)