# Emburse Expense Enterprise (formerly Chrome River Expense) vs Perk (formerly TravelPerk) Comparison --- ## AI Generated Summary - **G2 reviewers report** that Emburse Expense Enterprise excels in its receipt management features, with users appreciating the **easy way of uploading receipts** through the app and the quick scanning capabilities, making expense claims more efficient. - **Users say** that Perk stands out for its intuitive booking experience, highlighting how **easy it is to manage business travel** in one place, with seamless integration of flights, hotels, and travel policies that save time and reduce administrative burdens. - **According to verified reviews** , Emburse Expense Enterprise has a strong presence in the enterprise market, with many users noting its robust features tailored for larger organizations, although some find it less flexible for specific workflows. - **Reviewers mention** that Perk's user interface is particularly user-friendly, with many praising its **smooth navigation** on both the website and app, making it easy to create, amend, and cancel bookings without hassle. - **G2 reviewers highlight** that while Emburse Expense Enterprise has a solid overall satisfaction score, it faces challenges in areas like **ease of setup and support** , where users have reported a steeper learning curve compared to Perk's more straightforward onboarding process. - **Users report** that Perk offers superior support and responsiveness, with many noting that their queries were resolved quickly, contributing to a more positive overall experience compared to Emburse Expense Enterprise, which has received mixed feedback in this area. | | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | | **Total Reviews** | 2,254 | 2,082 | | **Largest Market Segment** | Enterprise (50.7% of reviews) | Mid-Market (62.3% of reviews) | | **Entry Level Price** | Contact Us 1 Active user, Transaction | Free 5 Bookings Per Month | --- ## Top Pros & Cons ### Emburse Expense Enterprise (formerly Chrome River Expense) Pros: - Ease of Use (200 reviews) - Easy Upload (65 reviews) Cons: - Not Intuitive (48 reviews) - Learning Curve (30 reviews) ### Perk (formerly TravelPerk) Pros: - Ease of Use (149 reviews) - Easy Booking (93 reviews) Cons: - Booking Issues (44 reviews) - Booking Confusion (36 reviews) --- ## Ratings Comparison | Rating | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Meets Requirements** | 8.7 (568 reviews) | 9.1 (1639 reviews) | | **Ease of Use** | 8.6 (1645 reviews) | 9.3 (1657 reviews) | | **Ease of Setup** | 8.4 (699 reviews) | 9.3 (515 reviews) | | **Ease of Admin** | 8.3 (242 reviews) | 9.2 (268 reviews) | | **Quality of Support** | 8.0 (451 reviews) | 9.3 (1463 reviews) | | **Has the product been a good partner in doing business?** | 8.5 (237 reviews) | 9.2 (261 reviews) | | **Product Direction (% positive)** | 8.5 (554 reviews) | 8.9 (1540 reviews) | --- ## Pricing ### Emburse Expense Enterprise (formerly Chrome River Expense) #### Entry-Level Pricing Plan: Emburse Expense Enterprise Price: Contact Us 1 Active user, Transaction Description: Control costs with automated, real-time spend policy compliance monitoring and approval routing. Key Features: - Automatic receipt integrations - In-app travel & expense management experience - Autofill expenses with AI-powered receipt capture [Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews) #### Free Trial Yes ### Perk (formerly TravelPerk) #### Entry-Level Pricing Plan: Starter Price: Free 5 Bookings Per Month Description: First 5 bookings free each month, then it's 5% per booking Key Features: - Book all your business travel and accommodation from one place - Access to our global inventory - Consolidated invoicing [Browse all 3 editions](https://www.g2.com/products/perk-formerly-travelperk/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Emburse Expense Enterprise (formerly Chrome River Expense)** | 8.0/10 | 512 | | **Perk (formerly TravelPerk)** | 9.5/10 | 1398 | #### Expense Reports | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Creating Expense Reports** | 8.6 (479 reviews) ✓ Verified | 9.7 (37 reviews) ✓ Verified | | **Bank / Credit Card Integration** | 8.4 (382 reviews) ✓ Verified | 9.6 (46 reviews) ✓ Verified | | **Smart Categorization** | 8.0 (383 reviews) ✓ Verified | Feature Not Available | | **Digital Receipt Management** | 8.5 (460 reviews) ✓ Verified | 9.5 (45 reviews) ✓ Verified | | **Employee Reimbursement** | 8.9 (443 reviews) ✓ Verified | 9.5 (35 reviews) ✓ Verified | | **Currency Conversions** | 8.5 (303 reviews) ✓ Verified | 9.5 (39 reviews) ✓ Verified | | **Credit Card Integration** | 8.5 (327 reviews) ✓ Verified | 9.5 (43 reviews) ✓ Verified | #### Agentic AI - Expense Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | 6.1 (18 reviews) | Not enough data | | **Cross-system Integration** | 7.2 (17 reviews) | Not enough data | #### Travel Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Booking** | Feature Not Available | 9.4 (1269 reviews) ✓ Verified | | **Itinerary Management** | 7.5 (212 reviews) | 9.0 (944 reviews) ✓ Verified | | **Trip Notifications** | 7.5 (207 reviews) | 9.1 (980 reviews) ✓ Verified | | **Advanced Integrations** | 7.7 (242 reviews) ✓ Verified | 8.2 (559 reviews) ✓ Verified | #### Client Invoicing | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Invoice Creation and Delivery** | 7.7 (218 reviews) ✓ Verified | 9.5 (34 reviews) | | **Electronic Payments** | 7.8 (221 reviews) ✓ Verified | 9.9 (28 reviews) | | **Project Accounting / Revenue Recognition** | 7.8 (209 reviews) ✓ Verified | 9.7 (29 reviews) ✓ Verified | #### Generative AI - Expense Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Receipt Capture** | 8.6 (386 reviews) ✓ Verified | 9.8 (31 reviews) ✓ Verified | | **Mileage Tracking** | 8.5 (312 reviews) ✓ Verified | 9.7 (24 reviews) ✓ Verified | | **Travel Itinerary and Flight Status Updates** | 7.5 (202 reviews) | 9.1 (47 reviews) | #### Platform | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Embedded AI / Machine Learning** | Feature Not Available | 9.0 (28 reviews) | | **Complex Approval Workflow** | 8.1 (279 reviews) ✓ Verified | 9.2 (34 reviews) ✓ Verified | #### Administration | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **PCI Regulation Compliant** | 8.2 (231 reviews) ✓ Verified | 9.6 (27 reviews) ✓ Verified | #### Administration | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Business Tool Integration** | 8.2 (286 reviews) ✓ Verified | 9.8 (30 reviews) ✓ Verified | | **Workflow** | 8.5 (315 reviews) ✓ Verified | 9.3 (42 reviews) ✓ Verified | | **Automated Reminders** | 8.2 (304 reviews) ✓ Verified | Feature Not Available | | **Policy Compliance Management** | 8.5 (319 reviews) ✓ Verified | 9.7 (34 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.6 (325 reviews) ✓ Verified | 9.5 (39 reviews) ✓ Verified | #### Platform | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Reporting** | 7.9 (330 reviews) ✓ Verified | 9.5 (38 reviews) ✓ Verified | | **APIs / Integration** | 7.8 (261 reviews) ✓ Verified | 9.3 (27 reviews) ✓ Verified | | **Internationalization** | 8.1 (236 reviews) ✓ Verified | 9.6 (38 reviews) ✓ Verified | | **Performance and Reliability** | 8.4 (340 reviews) ✓ Verified | 9.3 (43 reviews) ✓ Verified | | **Mobile User Support** | 8.2 (294 reviews) ✓ Verified | 9.1 (37 reviews) ✓ Verified | | **Offline** | 7.5 (211 reviews) ✓ Verified | Feature Not Available | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Setup | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Data** | Not enough data | Not enough data | | **Approvals** | Not enough data | Not enough data | | **Alignment** | Not enough data | Not enough data | #### Performance | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **KPIs** | Not enough data | Not enough data | | **Benchmarks** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Savings** | Not enough data | Not enough data | #### Payment Cards | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **One-time Virtual** | Not enough data | Not enough data | | **Recurring Virtual** | Not enough data | Not enough data | | **Physical** | Not enough data | Not enough data | #### Reporting | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Real time** | Not enough data | Not enough data | | **Multiple Views** | Not enough data | Not enough data | | **Export** | Not enough data | Not enough data | | **Budgets** | Not enough data | Not enough data | #### Payments | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Vendor** | Not enough data | Not enough data | | **Recurring** | Not enough data | Not enough data | | **Employee Reimbursements** | Not enough data | Not enough data | | **ACH** | Not enough data | Not enough data | #### Fraud & Risk Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Notifications** | Not enough data | Not enough data | | **Unique Cards** | Not enough data | Not enough data | | **Controls** | Not enough data | Not enough data | #### Agentic AI - Spend Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A | | **Perk (formerly TravelPerk)** | 8.7/10 | 1522 | #### Expense Reporting | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Expense Automation** | Not enough data | 9.2 (146 reviews) ✓ Verified | | **Integration** | Not enough data | 9.1 (150 reviews) ✓ Verified | | **Compliance** | Not enough data | 9.2 (185 reviews) ✓ Verified | | **Mobile Functionality** | Not enough data | 9.0 (188 reviews) ✓ Verified | #### Travel Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Ease of Booking** | Feature Not Available | 9.4 (1269 reviews) ✓ Verified | | **Itinerary Management** | 7.5 (212 reviews) | 9.0 (944 reviews) ✓ Verified | | **Trip Notifications** | 7.5 (207 reviews) | 9.1 (980 reviews) ✓ Verified | | **Advanced Integrations** | 7.7 (242 reviews) ✓ Verified | 8.2 (559 reviews) ✓ Verified | #### Approval | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Rules** | Not enough data | 9.1 (233 reviews) ✓ Verified | | **Workflows** | Not enough data | 9.0 (214 reviews) ✓ Verified | | **Submit** | Not enough data | 9.3 (219 reviews) ✓ Verified | #### AI - Travel Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Personalization** | Not enough data | 7.5 (16 reviews) | | **Predictive Analytics** | Not enough data | 8.1 (14 reviews) | | **Cost Savings** | Not enough data | 7.5 (19 reviews) | | **Efficiency** | Not enough data | 7.4 (21 reviews) | | **Real-Time Assistance** | Not enough data | 8.1 (37 reviews) | #### Agentic AI - Travel Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.6 (13 reviews) | | **Proactive Assistance** | Not enough data | 8.8 (10 reviews) | #### Employee Risk Management | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | Not enough data | 8.6 (15 reviews) | | **Traveler Tracking** | Not enough data | 9.4 (8 reviews) | | **Risk Alerts & Safety Notifications** | Not enough data | 9.3 (7 reviews) | #### Sustainability & Reporting | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Travel Agency | Product | Score | Reviews | |---|---|---| | **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Agentic AI - Travel Agency | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A | | **Perk (formerly TravelPerk)** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Expense Management Software](https://www.g2.com/categories/expense-management) **Unique to Emburse Expense Enterprise (formerly Chrome River Expense) (1):** [UKG Marketplace Software](https://www.g2.com/categories/ukg-marketplace) **Unique to Perk (formerly TravelPerk) (3):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Travel Agency Software](https://www.g2.com/categories/travel-agency), [Spend Management Software](https://www.g2.com/categories/spend-management) --- ## Reviewer Demographics ### By Company Size | Segment | Emburse Expense Enterprise (formerly Chrome River Expense) | Perk (formerly TravelPerk) | |---|---|---| | **Small-Business** | 18.0% | 19.7% | | **Mid-Market** | 31.3% | 62.3% | | **Enterprise** | 50.7% | 18.0% | ### By Industry #### Emburse Expense Enterprise (formerly Chrome River Expense) - **Higher Education:** 7.8% - **Automotive:** 6.2% - **Law Practice:** 5.2% - **Education Management:** 5.0% - **Oil & Energy:** 4.5% - **Accounting:** 4.2% - **Legal Services:** 4.2% - **Manufacturing:** 4.1% - **Construction:** 3.9% - **Information Technology and Services:** 3.7% - **Other:** 51.3% #### Perk (formerly TravelPerk) - **Information Technology and Services:** 15.4% - **Computer Software:** 13.8% - **Financial Services:** 8.3% - **Internet:** 4.6% - **Marketing and Advertising:** 3.8% - **Retail:** 2.1% - **Leisure, Travel & Tourism:** 2.0% - **Hospitality:** 1.8% - **Events Services:** 1.7% - **Consumer Goods:** 1.5% - **Other:** 45.1% --- ## Alternatives ### Alternatives to Emburse Expense Enterprise (formerly Chrome River Expense) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7173 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5658 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9292 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1551 reviews) - [Sage Expense Management](https://www.g2.com/products/sage-expense-management/reviews) — 4.6/5 stars (1820 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2420 reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1954 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2236 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1612 reviews) ### Alternatives to Perk (formerly TravelPerk) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9292 reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) — 4.5/5 stars (921 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7173 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2410 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2480 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5658 reviews) - [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (716 reviews) --- ## Top Discussions ### Emburse Expense Enterprise (formerly Chrome River Expense) - Title: [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) — 2 comments, 1 upvote > **Top comment:** "Yes, if you have the proper version of Chrome River on the server side. " - Title: [How do I upload receipts?](https://www.g2.com/discussions/receipt-upload) — 2 comments, 1 upvote > **Top comment:** "I have an app on my phone which takes a picture of the receipt and since my phone is linked to my Chrome account it automatically puts it in the receipt area..." - Title: [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) — 1 comment, 1 upvote > **Top comment:** "Rules can be added to prevent violations such as lodging and meal rates and determining if someone has the correct travel limits. The find violators, we run..." - Title: [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) — 1 comment, 1 upvote > **Top comment:** "Create one mileage expense and save it to your report. From there you can click on the expense and choose the option to Duplicate the expense. This option..." - Title: [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) — 1 comment, 1 upvote > **Top comment:** "Currently changes that are not beneficial to the global process would not be considered - however - if you can provide a reason why you believe it would be..." ### Perk (formerly TravelPerk) - Title: [How can I create a voyage with 2 employees leaving from different places.](https://www.g2.com/discussions/15663-how-can-i-create-a-voyage-with-2-employees-leaving-from-different-places) — 3 comments, 2 upvotes > **Top comment:** "aws" - Title: [When will you release a mobile application?](https://www.g2.com/discussions/6231-when-will-you-release-a-mobile-application) — 1 comment, 1 upvote > **Top comment:** "The tool will be fully responsive by the end of the year (2017) and we shall release our native app by early 2018. As to the "why?" As a startup set out to..." - Title: [How do I contact for an emergency, any user can call?](https://www.g2.com/discussions/support-e420f435-a70a-4eb0-b27f-acebb25e0c0b) — 1 comment, 1 upvote > **Top comment:** "the best way is to simply open a chat window in Travelperk's app" - Title: [How much does this service cost?](https://www.g2.com/discussions/pricing-ac9b7e58-c7e1-47bc-85f5-74e9da1d527d) — 1 comment, 2 upvotes > **Top comment:** "Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible Options" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-perk-formerly-travelperk)