# Emburse Expense Enterprise (formerly Chrome River Expense) vs Pleo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Emburse Expense Enterprise excels in its receipt management features, with users appreciating the **quick and easy receipt scan** functionality, making it simple to upload and retrieve receipts when filing claims.
- **Users say** Pleo stands out for its user-friendly interface, highlighting how **intuitive** the platform is for both employees and managers. Many find that using a company card directly on their phone eliminates the hassle of personal expense claims.
- **According to verified reviews** , Emburse Expense Enterprise has a strong presence in the enterprise market, which may appeal to larger organizations looking for robust expense management solutions, while Pleo is favored by small businesses for its **affordable pricing** starting at £9.50.
- **Reviewers mention** that Pleo's setup process is notably smooth, with many users praising how **easy it is to get started** and manage approvals, which can be a significant advantage for smaller teams needing quick implementation.
- **Users highlight** that while Emburse Expense Enterprise offers comprehensive features, some find it less **user-friendly** compared to Pleo, particularly in day-to-day usability, where Pleo's streamlined processes make expense submissions feel effortless.
- **G2 reviewers note** that both platforms provide solid support, but Pleo edges ahead with higher ratings for **quality of support** , indicating that users feel more satisfied with the assistance they receive when issues arise.



| | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 2,254 | 1,435 | 
| **Largest Market Segment** | Enterprise (50.7% of reviews) | Small-Business (62.6% of reviews) | 
| **Entry Level Price** | Contact Us 1 Active user, Transaction | Starting at £9.50 Per Month | 

---
## Top Pros & Cons

### Emburse Expense Enterprise (formerly Chrome River Expense)

Pros:
- Ease of Use (288 reviews)
- Easy Upload (80 reviews)

Cons:
- Not Intuitive (61 reviews)
- Manual Entry (33 reviews)

### Pleo

Pros:
- Ease of Use (253 reviews)
- Simple (105 reviews)

Cons:
- Receipt Scanning Issues (37 reviews)
- Card Issues (34 reviews)

---
## Ratings Comparison
| Rating | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
  | **Meets Requirements** | 8.7 (568 reviews) | 9.2 (1131 reviews) | 
  | **Ease of Use** | 8.6 (1645 reviews) | 9.5 (1141 reviews) | 
  | **Ease of Setup** | 8.4 (699 reviews) | 9.0 (563 reviews) | 
  | **Ease of Admin** | 8.3 (242 reviews) | 8.9 (445 reviews) | 
  | **Quality of Support** | 8.0 (451 reviews) | 8.9 (875 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (237 reviews) | 8.9 (439 reviews) | 
  | **Product Direction (% positive)** | 8.5 (554 reviews) | 9.1 (1083 reviews) | 

---
## Pricing

### Emburse Expense Enterprise (formerly Chrome River Expense)

#### Entry-Level Pricing

Plan: Emburse Expense Enterprise

Price: Contact Us 1 Active user, Transaction

Description: Control costs with automated, real-time spend policy compliance monitoring and approval routing. 

Key Features:
- Automatic receipt integrations
- In-app travel & expense management experience
- Autofill expenses with AI-powered receipt capture

[Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews)

#### Free Trial

Yes

### Pleo

#### Entry-Level Pricing

Plan: Starter

Price: Starting at £9.50 Per Month

Description: For entrepreneurs and micro companies who want to automate their expenses.

Key Features:
- Pleo company cards (plastic/virtual)
- Manage & Pay Invoices
- Real-time expense tracking

[Browse all 4 editions](https://www.g2.com/products/pleo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | 8.0/10 | 513 |
| **Pleo** | 8.3/10 | 940 |

#### Expense Reports

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (479 reviews) ✓ Verified | 8.7 (656 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.4 (382 reviews) ✓ Verified | 8.9 (613 reviews) ✓ Verified | 
| **Smart Categorization** | 8.0 (383 reviews) ✓ Verified | 8.4 (679 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.5 (460 reviews) ✓ Verified | 9.2 (814 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.9 (443 reviews) ✓ Verified | 8.6 (483 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (303 reviews) ✓ Verified | Feature Not Available | 
| **Credit Card Integration** | 8.5 (327 reviews) ✓ Verified | 8.5 (545 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (18 reviews) | 7.1 (80 reviews) | 
| **Cross-system Integration** | 7.2 (17 reviews) | 7.3 (79 reviews) | 

#### Travel Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Itinerary Management** | 7.5 (212 reviews) | Feature Not Available | 
| **Trip Notifications** | 7.5 (207 reviews) | Feature Not Available | 
| **Advanced Integrations** | 7.7 (242 reviews) ✓ Verified | 7.7 (366 reviews) | 

#### Client Invoicing

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Invoice Creation and Delivery** | 7.7 (218 reviews) ✓ Verified | Feature Not Available | 
| **Electronic Payments** | 7.8 (221 reviews) ✓ Verified | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | 7.8 (209 reviews) ✓ Verified | 7.7 (374 reviews) | 

#### Generative AI - Expense Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Receipt Capture** | 8.6 (386 reviews) ✓ Verified | 9.2 (823 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.5 (312 reviews) ✓ Verified | 7.4 (345 reviews) | 
| **Travel Itinerary and Flight Status Updates** | 7.5 (202 reviews) | Feature Not Available | 

#### Platform

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Embedded AI / Machine Learning** | Feature Not Available | 7.2 (414 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 8.1 (279 reviews) ✓ Verified | 7.5 (404 reviews) ✓ Verified | 

#### Administration

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **PCI Regulation Compliant** | 8.2 (231 reviews) ✓ Verified | 8.1 (377 reviews) ✓ Verified | 

#### Administration

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Business Tool Integration** | 8.2 (286 reviews) ✓ Verified | 8.3 (485 reviews) ✓ Verified | 
| **Workflow** | 8.5 (315 reviews) ✓ Verified | 8.5 (510 reviews) ✓ Verified | 
| **Automated Reminders** | 8.2 (304 reviews) ✓ Verified | 8.8 (663 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.5 (319 reviews) ✓ Verified | 8.1 (402 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (325 reviews) ✓ Verified | 8.8 (593 reviews) ✓ Verified | 

#### Platform

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Reporting** | 7.9 (330 reviews) ✓ Verified | 8.3 (529 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (261 reviews) ✓ Verified | 8.1 (413 reviews) ✓ Verified | 
| **Internationalization** | 8.1 (236 reviews) ✓ Verified | 8.1 (364 reviews) | 
| **Performance and Reliability** | 8.4 (340 reviews) ✓ Verified | 9.0 (702 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (294 reviews) ✓ Verified | 9.0 (629 reviews) ✓ Verified | 
| **Offline** | 7.5 (211 reviews) ✓ Verified | Feature Not Available | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Pleo** | 7.8/10 | 116 |

#### Setup

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Data** | Not enough data | 7.7 (103 reviews) | 
| **Approvals** | Not enough data | 8.1 (108 reviews) | 
| **Alignment** | Not enough data | 7.9 (102 reviews) | 

#### Performance

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **KPIs** | Not enough data | 7.2 (105 reviews) | 
| **Benchmarks** | Not enough data | 7.4 (101 reviews) | 
| **Forecasting** | Not enough data | 7.2 (100 reviews) | 
| **Savings** | Not enough data | 7.1 (100 reviews) | 

#### Payment Cards

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **One-time Virtual** | Not enough data | 7.9 (101 reviews) | 
| **Recurring Virtual** | Not enough data | 8.2 (104 reviews) | 
| **Physical** | Not enough data | 8.2 (109 reviews) | 

#### Reporting

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Real time** | Not enough data | 8.4 (103 reviews) | 
| **Multiple Views** | Not enough data | 8.0 (101 reviews) | 
| **Export** | Not enough data | 8.2 (104 reviews) | 
| **Budgets** | Not enough data | 7.7 (96 reviews) | 

#### Payments

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Vendor** | Not enough data | 7.7 (100 reviews) | 
| **Recurring** | Not enough data | 7.8 (99 reviews) | 
| **Employee Reimbursements** | Not enough data | 8.1 (99 reviews) | 
| **ACH** | Not enough data | 7.2 (91 reviews) | 

#### Fraud & Risk Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Notifications** | Not enough data | 8.1 (96 reviews) | 
| **Unique Cards** | Not enough data | 8.0 (103 reviews) | 
| **Controls** | Not enough data | 8.5 (98 reviews) | 

#### Agentic AI - Spend Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.0 (33 reviews) | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Pleo** | 7.6/10 | 102 |

#### Invoice Generation

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Templates** | Not enough data | 7.2 (58 reviews) | 
| **Digital Invoices** | Not enough data | 8.3 (73 reviews) | 
| **Recurring Invoices** | Not enough data | 8.0 (65 reviews) | 

#### Invoice Processing

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Approvals** | Not enough data | 8.1 (77 reviews) | 
| **Batch Processing** | Not enough data | 7.3 (61 reviews) | 
| **Consolidation** | Not enough data | 7.3 (62 reviews) | 
| **Match Invoices** | Not enough data | 8.0 (68 reviews) | 

#### Analytics

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Due Dates** | Not enough data | 7.9 (67 reviews) | 
| **Cashflow** | Not enough data | 8.0 (70 reviews) | 
| **KPIs** | Not enough data | 7.0 (59 reviews) | 
| **Payment Tracking** | Not enough data | 8.4 (82 reviews) | 

#### Integration

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Accounting** | Not enough data | 8.2 (73 reviews) | 
| **Payments** | Not enough data | 8.7 (90 reviews) | 
| **ERP** | Not enough data | 7.3 (57 reviews) | 
| **Account Sync** | Not enough data | 8.0 (65 reviews) | 

#### Agentic AI - Invoice Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.8 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (13 reviews) | 

### Payment Card Issuance

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Pleo** | 8.1/10 | 251 |

#### Card Management

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Card Types** | Not enough data | 8.5 (209 reviews) | 
| **Card Controls** | Not enough data | 8.9 (210 reviews) | 
| **Card Personalization** | Not enough data | Feature Not Available | 
| **Configuration** | Not enough data | 8.4 (183 reviews) | 
| **Fulfillment** | Not enough data | 8.0 (173 reviews) | 
| **Replacement** | Not enough data | 8.2 (163 reviews) | 

#### Controls

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Tokenization** | Not enough data | 7.4 (129 reviews) | 
| **Security** | Not enough data | 8.7 (194 reviews) | 
| **Card Networks** | Not enough data | 8.3 (153 reviews) | 
| **Integration** | Not enough data | 8.2 (166 reviews) | 
| **Testing** | Not enough data | 7.3 (129 reviews) | 
| **APIs** | Not enough data | 7.6 (129 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Emburse Expense Enterprise (formerly Chrome River Expense)** | N/A | N/A |
| **Pleo** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to Emburse Expense Enterprise (formerly Chrome River Expense) (1):** [UKG Marketplace Software](https://www.g2.com/categories/ukg-marketplace)

**Unique to Pleo (3):** [Spend Management Software](https://www.g2.com/categories/spend-management), [Invoice Management Software](https://www.g2.com/categories/invoice-management), [Payment Card Issuance Software](https://www.g2.com/categories/payment-card-issuance)


---
## Reviewer Demographics

### By Company Size

| Segment | Emburse Expense Enterprise (formerly Chrome River Expense) | Pleo | 
|---|---|---|
| **Small-Business** | 18.0% | 62.6% | 
| **Mid-Market** | 31.3% | 35.4% | 
| **Enterprise** | 50.7% | 1.9% | 

### By Industry

#### Emburse Expense Enterprise (formerly Chrome River Expense)

- **Higher Education:** 7.8%
- **Automotive:** 6.2%
- **Law Practice:** 5.2%
- **Education Management:** 5.0%
- **Oil & Energy:** 4.5%
- **Accounting:** 4.2%
- **Legal Services:** 4.2%
- **Manufacturing:** 4.1%
- **Construction:** 3.9%
- **Information Technology and Services:** 3.7%
- **Other:** 51.3%

#### Pleo

- **Computer Software:** 12.3%
- **Information Technology and Services:** 8.6%
- **Marketing and Advertising:** 5.9%
- **Financial Services:** 4.4%
- **Hospitality:** 2.8%
- **Retail:** 2.7%
- **Accounting:** 2.6%
- **Construction:** 2.4%
- **Leisure, Travel & Tourism:** 2.3%
- **Events Services:** 2.3%
- **Other:** 53.9%

---
## Alternatives

### Alternatives to Emburse Expense Enterprise (formerly Chrome River Expense)

- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7133 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9267 reviews)
- [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1539 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.4/5 stars (2124 reviews)
- [Sage Expense Management](https://www.g2.com/products/sage-expense-management/reviews) — 4.6/5 stars (1820 reviews)
- [TriNet](https://www.g2.com/products/trinet/reviews) — 4.2/5 stars (1902 reviews)
- [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2106 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1604 reviews)

### Alternatives to Pleo

- [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (895 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews)
- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9267 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7133 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2459 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1604 reviews)
- [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) — 4.5/5 stars (2106 reviews)
- [Soldo](https://www.g2.com/products/soldo/reviews) — 4.5/5 stars (194 reviews)
- [Moss | Spend smarter](https://www.g2.com/products/moss-spend-smarter/reviews) — 4.7/5 stars (241 reviews)

---
## Top Discussions

### Emburse Expense Enterprise (formerly Chrome River Expense)

- Title: [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) — 2 comments, 1 upvote
  > **Top comment:** "Yes, if you have the proper version of Chrome River on the server side. "
- Title: [How do I upload receipts?](https://www.g2.com/discussions/receipt-upload) — 2 comments, 1 upvote
  > **Top comment:** "I have an app on my phone which takes a picture of the receipt and since my phone is linked to my Chrome account it automatically puts it in the receipt area..."
- Title: [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) — 1 comment, 1 upvote
  > **Top comment:** "Rules can be added to prevent violations such as lodging and meal rates and determining if someone has the correct travel limits.  The find violators, we run..."
- Title: [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) — 1 comment, 1 upvote
  > **Top comment:** "Create one mileage expense and save it to your report.  From there you can click on the expense and choose the option to Duplicate the expense.  This option..."
- Title: [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) — 1 comment, 1 upvote
  > **Top comment:** "Currently changes that are not beneficial to the global process would not be considered - however - if you can provide a reason why you believe it would be..."

### Pleo

- Title: [What is Pleo used for?](https://www.g2.com/discussions/what-is-pleo-used-for) — 2 comments
  > **Top comment:** "Expense accounting on company credit cards."
- Title: [Pleo card is not accepted by all organisations](https://www.g2.com/discussions/13281-pleo-card-is-not-accepted-by-all-organisations) — 2 comments, 1 upvote
  > **Top comment:** "Hi Stephen. Pleo cards can be used in more than 30 million locations worldwide, online and in stores, making corporate purchasing easy and convenient – just..."
- Title: [Pleo isn't on UBER as one of the options for auto-submitting expenses](https://www.g2.com/discussions/pleo-isn-t-on-uber-as-one-of-the-options-for-auto-submitting-expenses) — 1 comment, 1 upvote
  > **Top comment:** "Have you tried just entering as a Mastercard?
I use it for tickets and taxi in Denmark and Sweden without any problems."
- Title: [Can users swap cards?](https://www.g2.com/discussions/13939-can-users-swap-cards) — 1 comment, 1 upvote
  > **Top comment:** "Hi Barry,

Pleo users swap cards with one another. Virtual as well as plastic cards are assigned to one single cardholder and must not be shared. By..."
- Title: [Can I separate manager transactions into lists?](https://www.g2.com/discussions/13845-can-i-separate-manager-transactions-into-lists) — 1 comment, 1 upvote
  > **Top comment:** "Hi Deborah. Admins have access to everyone's transactions directly in the Pleo app. The expense feed as well as the manage expense view give great detail..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/emburse-expense-enterprise-formerly-chrome-river-expense-vs-pleo)