Compare Emburse Expense Enterprise (formerly Chrome River Expense) and SAP Concur 
At a Glance
Market Segments
Enterprise (51.0% of reviews)
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Emburse Expense Enterprise (formerly Chrome River Expense)
Star Rating
(1,944)4.3 out of 5
Market Segments
Enterprise (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)SAP Concur
Star Rating
(6,927)4.0 out of 5
Market Segments
Enterprise (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in creating a seamless user experience, particularly with its ExpenseIt feature, which uses AI-driven OCR to scan receipts and automatically populate expense reports. This automation significantly reduces the "paperwork headache" for users.
- Users say that Emburse Expense Enterprise offers a user-friendly interface, with smart features that match receipts to expenses. However, some users noted that their companies had to create custom user guides to enhance the onboarding experience, indicating a potential gap in intuitive setup.
- Reviewers mention that SAP Concur's implementation process is quick and straightforward, with many users appreciating the guided options that help them make precise choices for reimbursement. This ease of setup contributes to a higher overall satisfaction score compared to its competitor.
- According to verified reviews, both products receive similar ratings for quality of support, but Emburse Expense Enterprise stands out for its responsive customer service. Users have praised the support team for their assistance with questions and issues, enhancing the overall user experience.
- G2 reviewers highlight that while SAP Concur has a robust reporting feature, Emburse Expense Enterprise has made significant improvements in its analytics and reporting modules, making it a strong contender for users who prioritize data insights.
- Users report that SAP Concur's interface is clear and organized, which helps users review details before submission. In contrast, while Emburse Expense Enterprise is also easy to use, some users feel it lacks the same level of clarity, which can affect the overall efficiency of expense reporting.
Pricing
Entry-Level Pricing
Emburse Expense Enterprise (formerly Chrome River Expense)
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Emburse Expense Enterprise (formerly Chrome River Expense)
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
8.7
556
8.7
5,877
Ease of Use
8.5
1,338
8.0
5,934
Ease of Setup
8.4
689
8.0
1,302
Ease of Admin
8.3
242
8.1
879
Quality of Support
8.0
441
8.0
4,283
Has the product been a good partner in doing business?
8.5
237
8.1
861
Product Direction (% positive)
8.4
547
7.3
5,777
Features by Category
Expense Reports
8.5
470
|
Verified
8.5
4482
|
Verified
8.3
382
|
Verified
8.6
3552
|
Verified
8.0
381
|
Verified
8.0
3493
|
Verified
8.5
456
|
Verified
8.5
4280
|
Verified
8.9
441
|
Verified
8.8
4151
|
Verified
8.5
304
|
Verified
8.5
2096
|
Verified
8.5
325
|
Verified
8.6
2876
|
Verified
Agentic AI - Expense Management
5.9
18
8.2
100
7.3
16
8.2
110
Travel Management
Feature Not Available
8.2
3381
|
Verified
7.5
212
8.3
3215
|
Verified
7.5
207
8.5
3161
|
Verified
7.7
243
|
Verified
8.3
2373
|
Verified
Client Invoicing
7.7
218
|
Verified
8.3
1563
|
Verified
7.7
220
|
Verified
8.5
1733
|
Verified
7.8
209
|
Verified
8.3
1374
|
Verified
Mobile
8.6
386
|
Verified
8.8
3701
|
Verified
8.5
312
|
Verified
8.6
2459
|
Verified
7.5
202
8.6
2693
|
Verified
Platform
Feature Not Available
7.8
706
|
Verified
8.1
280
|
Verified
8.1
2080
|
Verified
Administration
8.2
231
|
Verified
8.3
1166
|
Verified
Administration
8.2
286
|
Verified
8.3
1407
|
Verified
8.5
313
|
Verified
8.4
1668
|
Verified
8.2
304
|
Verified
8.4
1595
|
Verified
8.4
319
|
Verified
8.5
1515
|
Verified
8.5
326
|
Verified
8.6
1578
|
Verified
Platform
7.9
326
|
Verified
8.4
1720
|
Verified
7.8
260
|
Verified
8.2
1170
|
Verified
8.1
236
|
Verified
8.3
1126
|
Verified
8.4
336
|
Verified
8.3
1954
|
Verified
8.2
294
|
Verified
8.3
1611
|
Verified
7.5
211
|
Verified
Feature Not Available
Invoice Management
Not enough data
9.2
110
Not enough data
Feature Not Available
Not enough data
9.2
102
Invoice Processing
Not enough data
9.3
101
Not enough data
9.2
105
Not enough data
9.3
108
Not enough data
9.3
101
Analytics
Not enough data
9.3
109
Not enough data
Feature Not Available
Not enough data
9.2
101
Integration
Not enough data
9.3
111
Not enough data
9.3
105
Not enough data
9.2
108
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
102
Not enough data
9.2
105
Audit
Not enough data
9.2
101
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.3
105
Fraud
Not enough data
9.1
100
Not enough data
9.1
105
Not enough data
9.3
103
Agentic AI - AP Automation
Not enough data
9.5
26
Not enough data
9.4
26
Not enough data
9.5
25
Invoice Generation
Not enough data
8.6
371
|
Verified
Not enough data
8.9
393
|
Verified
Not enough data
8.8
358
|
Verified
Invoice Processing
Not enough data
8.9
439
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
229
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
329
|
Verified
Not enough data
8.8
300
|
Verified
Not enough data
9.1
232
|
Verified
Integration
Not enough data
8.9
361
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
333
|
Verified
Not enough data
8.9
214
|
Verified
Agentic AI - Invoice Management
Not enough data
8.7
49
Not enough data
8.9
50
Not enough data
8.9
51
Expense Reporting
Not enough data
8.9
414
|
Verified
Not enough data
8.5
364
|
Verified
Not enough data
8.9
382
|
Verified
Not enough data
8.7
395
|
Verified
Travel Management
Feature Not Available
8.2
3381
|
Verified
7.5
212
8.3
3215
|
Verified
7.5
207
8.5
3161
|
Verified
7.7
243
|
Verified
8.3
2373
|
Verified
Approval
Not enough data
8.8
393
|
Verified
Not enough data
8.9
392
|
Verified
Not enough data
9.2
426
|
Verified
AI - Travel Management
Not enough data
8.2
104
Not enough data
8.2
103
Not enough data
8.3
108
Not enough data
8.4
106
Not enough data
8.5
105
Agentic AI - Travel Management
Not enough data
8.4
58
Not enough data
8.3
58
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Emburse Expense Enterprise (formerly Chrome River Expense) and SAP Concur are categorized as Expense Management
Unique Categories
Emburse Expense Enterprise (formerly Chrome River Expense) is categorized as UKG Marketplace
Reviews
Reviewers' Company Size
Emburse Expense Enterprise (formerly Chrome River Expense)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
8.1%
Automotive
5.8%
Law Practice
5.6%
Education Management
4.8%
Accounting
4.5%
Other
71.2%
Information Technology and Services
8.3%
Computer Software
7.0%
Hospital & Health Care
5.5%
Higher Education
4.4%
Financial Services
4.0%
Other
70.7%
Discussions
How do I upload receipts?
2 Comments
Official Response from Emburse Expense Enterprise (formerly Chrome River Expense)
Chrome River offers several ways to upload receipts:
Snap & Send via email - Users can quickly and easily Snap & Send emails with an image file attached...Read more
Is there a Mobile App version?
2 Comments
MV
Yes, if you have the proper version of Chrome River on the server side. Read more
Does Chrome River charge per expense report submitted?
1 Comment
Official Response from Emburse Expense Enterprise (formerly Chrome River Expense)
Chrome River offers three cost-effective, subscription-based pricing models. The first is a transaction-based model that is priced according to expense...Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
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