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Compare Emburse Expense Enterprise (formerly Chrome River Expense) and SAP Concur

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At a Glance
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense)
Star Rating
(1,853)4.3 out of 5
Market Segments
Enterprise (51.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Emburse Expense Enterprise (formerly Chrome River Expense)
SAP Concur
SAP Concur
Star Rating
(6,634)4.0 out of 5
Market Segments
Enterprise (53.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Emburse Expense Enterprise. Users appreciate its seamless corporate card integration, which simplifies global payments and expense tracking, making it a preferred choice for larger enterprises.
  • Users say that while Emburse Expense Enterprise offers a user-friendly experience, it may take some time to fully adapt to its features. Reviewers noted that the application is effective for adding reimbursement data, but it lacks the same level of automation and integration that SAP Concur provides.
  • Reviewers mention that SAP Concur's mobile app is a standout feature, allowing for quick receipt uploads and expense management on the go. Users highlighted its exceptional dependability during corporate trips, which enhances the overall travel experience.
  • According to verified reviews, both products perform well in terms of ease of use, but Emburse Expense Enterprise slightly edges out with a higher score. Users appreciate its straightforward setup and the ability to manage reimbursements without hassle, although some find it less intuitive than SAP Concur.
  • G2 reviewers highlight that SAP Concur's automation capabilities significantly reduce the burden of end-of-month expense reporting. Users praised its ability to match receipts to expenses effortlessly, which streamlines the reconciliation process and saves valuable time.
  • Users report that while both platforms offer solid support, SAP Concur's quality of support is slightly better, with users noting prompt assistance and effective solutions. In contrast, Emburse Expense Enterprise users appreciate the automatic assistance with ride-sharing services, but some feel it could improve in overall support responsiveness.
Pricing
Entry-Level Pricing
Emburse Expense Enterprise (formerly Chrome River Expense)
No pricing available
SAP Concur
Automate
$9
/report average price*
Browse all 3 pricing plans
Free Trial
Emburse Expense Enterprise (formerly Chrome River Expense)
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
8.7
556
8.7
5,813
Ease of Use
8.5
1,251
8.0
5,861
Ease of Setup
8.4
686
8.2
1,264
Ease of Admin
8.3
242
8.0
835
Quality of Support
8.0
441
8.1
4,252
Has the product been a good partner in doing business?
8.5
237
8.1
817
Product Direction (% positive)
8.5
546
7.3
5,709
Features by Category
8.0
498
8.5
4,950
Expense Reports
8.6
469
|
Verified
8.5
4411
|
Verified
8.3
382
|
Verified
8.6
3586
|
Verified
8.0
381
|
Verified
8.0
3522
|
Verified
8.5
455
|
Verified
8.5
4218
|
Verified
8.9
441
|
Verified
8.8
4162
|
Verified
8.5
304
|
Verified
8.5
2138
|
Verified
8.5
325
|
Verified
8.6
2917
|
Verified
Agentic AI - Expense Management
5.9
18
8.7
151
7.3
16
8.7
149
Travel Management
Feature Not Available
8.2
3419
|
Verified
7.5
212
8.3
3260
|
Verified
7.5
207
8.5
3210
|
Verified
7.7
243
|
Verified
8.3
2420
|
Verified
Client Invoicing
7.7
218
|
Verified
8.3
1617
|
Verified
7.7
220
|
Verified
8.6
1785
|
Verified
7.8
209
|
Verified
8.4
1426
|
Verified
Mobile
8.6
385
|
Verified
8.8
3675
|
Verified
8.5
312
|
Verified
8.6
2508
|
Verified
7.5
202
8.6
2743
|
Verified
Platform
Feature Not Available
8.0
743
|
Verified
8.1
280
|
Verified
8.2
2121
|
Verified
Administration
8.2
231
|
Verified
8.4
1221
|
Verified
Administration
8.2
286
|
Verified
8.4
1415
|
Verified
8.5
313
|
Verified
8.4
1605
|
Verified
8.2
304
|
Verified
8.5
1647
|
Verified
8.4
319
|
Verified
8.5
1503
|
Verified
8.6
325
|
Verified
8.6
1625
|
Verified
Platform
7.9
326
|
Verified
8.4
1723
|
Verified
7.8
260
|
Verified
8.2
1208
|
Verified
8.1
236
|
Verified
8.4
1179
|
Verified
8.4
336
|
Verified
8.5
1916
|
Verified
8.2
294
|
Verified
8.4
1661
|
Verified
7.5
211
|
Verified
Feature Not Available
Not enough data
9.2
145
Invoice Management
Not enough data
9.2
115
Not enough data
Feature Not Available
Not enough data
9.2
108
Invoice Processing
Not enough data
9.3
107
Not enough data
9.2
111
Not enough data
9.4
113
Not enough data
9.3
107
Analytics
Not enough data
9.2
113
Not enough data
Feature Not Available
Not enough data
9.2
107
Integration
Not enough data
9.3
116
Not enough data
9.3
111
Not enough data
9.2
113
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
108
Not enough data
9.2
111
Audit
Not enough data
9.2
107
Not enough data
Feature Not Available
Not enough data
9.1
106
Not enough data
9.3
111
Fraud
Not enough data
9.1
106
Not enough data
9.1
111
Not enough data
9.3
109
Agentic AI - AP Automation
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
9.5
30
Not enough data
8.9
543
Invoice Generation
Not enough data
8.7
376
|
Verified
Not enough data
8.9
393
|
Verified
Not enough data
8.8
363
|
Verified
Invoice Processing
Not enough data
9.0
443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
235
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
335
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
9.1
237
|
Verified
Integration
Not enough data
8.9
365
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
335
|
Verified
Not enough data
8.9
219
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
53
Not enough data
8.9
53
Not enough data
8.9
53
Not enough data
8.5
4,817
Expense Reporting
Not enough data
8.9
419
|
Verified
Not enough data
8.5
368
|
Verified
Not enough data
8.9
388
|
Verified
Not enough data
8.7
404
|
Verified
Travel Management
Feature Not Available
8.2
3419
|
Verified
7.5
212
8.3
3260
|
Verified
7.5
207
8.5
3210
|
Verified
7.7
243
|
Verified
8.3
2420
|
Verified
Approval
Not enough data
8.9
401
|
Verified
Not enough data
8.9
396
|
Verified
Not enough data
9.2
427
|
Verified
AI - Travel Management
Not enough data
8.2
110
Not enough data
8.2
109
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.4
110
Agentic AI - Travel Management
Not enough data
8.3
62
Not enough data
8.2
62
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense)
SAP Concur
SAP Concur
Emburse Expense Enterprise (formerly Chrome River Expense) and SAP Concur are categorized as Expense Management
Unique Categories
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense) is categorized as UKG Marketplace
SAP Concur
SAP Concur is categorized as AP Automation, Invoice Management, and Travel Management
Reviews
Reviewers' Company Size
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense)
Small-Business(50 or fewer emp.)
17.8%
Mid-Market(51-1000 emp.)
31.2%
Enterprise(> 1000 emp.)
51.1%
SAP Concur
SAP Concur
Small-Business(50 or fewer emp.)
9.3%
Mid-Market(51-1000 emp.)
36.9%
Enterprise(> 1000 emp.)
53.8%
Reviewers' Industry
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense)
Higher Education
7.8%
Law Practice
5.8%
Automotive
5.7%
Education Management
5.0%
Accounting
4.7%
Other
71.1%
SAP Concur
SAP Concur
Information Technology and Services
8.3%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.0%
Alternatives
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives
Expensify
Expensify
Add Expensify
Rydoo
Rydoo
Add Rydoo
Navan (Formerly TripActions)
Navan (Formerly TripActions)
Add Navan (Formerly TripActions)
Zoho Expense
Zoho Expense
Add Zoho Expense
SAP Concur
SAP Concur Alternatives
Coupa
Coupa
Add Coupa
Ramp
Ramp
Add Ramp
Stampli
Stampli
Add Stampli
Webexpenses
Webexpenses
Add Webexpenses
Discussions
Emburse Expense Enterprise (formerly Chrome River Expense)
Emburse Expense Enterprise (formerly Chrome River Expense) Discussions
Is there a Mobile App version?
2 Comments
Mike V.
MV
Yes, if you have the proper version of Chrome River on the server side. Read more
How do I upload receipts?
2 Comments
Official Response from Emburse Expense Enterprise (formerly Chrome River Expense)
Chrome River offers several ways to upload receipts: Snap & Send via email - Users can quickly and easily Snap & Send emails with an image file attached...Read more
How can be implement robust process to find chronic policy violaters?
1 Comment
Catherine M.
CM
Ranjan, if you have implemented Compliance Warnings and Violations within your configuration, you can run a report that gives you the list of the violators.Read more
SAP Concur
SAP Concur Discussions
Is it now possible to book trains?
8 Comments
Maria A.
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
Jessica M.
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 Comments
Nuno O.
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more