Compare Emailgistics and Front 
At a Glance
Market Segments
Mid-Market (47.6% of reviews)
Small-Business (49.3% of reviews)
Entry-Level Pricing
$11.00 Per Month
$25.00 1 user/month
Emailgistics
Star Rating
(44)4.7 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 Per Month
Free Trial is available
Browse all 3 pricing plansFront
Star Rating
(2,432)4.7 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Front excels in user experience, with many praising its intuitive interface and features like internal commenting, which allows team members to collaborate directly on email threads. This has significantly improved workflow efficiency for users.
- Users say that Emailgistics offers a simple and intuitive user experience, making it easy to navigate despite its robust feature set. Reviewers appreciate the reporting capabilities, which provide valuable insights without overwhelming users.
- According to verified reviews, Front has a much higher overall satisfaction score, reflecting its strong market presence and user loyalty. Users frequently highlight the effectiveness of its AI capabilities and shared drafts, which help teams stay aligned on complex tasks.
- Reviewers mention that while Emailgistics provides excellent customer support, particularly highlighting the technical knowledge of its staff, Front's support is also well-regarded, with users noting the responsiveness and helpfulness of the team.
- G2 reviewers indicate that Front's implementation process is generally quicker and more seamless, with users appreciating the intuitive onboarding wizard that helps new users get started without hassle, compared to Emailgistics, which may require more time to fully adapt to.
- Users report that while both platforms have strong features, Front's advanced functionalities, such as AI text generation and sophisticated tagging systems, provide a more comprehensive solution for teams looking to enhance their email management processes.
Pricing
Entry-Level Pricing
Emailgistics
Starter
$11.00
Per Month
For teams that need shared inboxes, automated routing, performance tracking, and real-time controls—All plans include no cost onboarding and instructor led training.
- Unlimited team inboxes
- Automated message assignment
- Standard workflow rules
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Free Trial
Emailgistics
Free Trial is available
Front
Free Trial is available
Ratings
Meets Requirements
9.0
41
9.1
1,912
Ease of Use
9.1
42
9.1
1,928
Ease of Setup
8.4
37
8.8
712
Ease of Admin
9.1
32
8.9
476
Quality of Support
9.4
39
9.1
1,644
Has the product been a good partner in doing business?
9.4
31
9.2
462
Product Direction (% positive)
10.0
41
9.3
1,799
Features by Category
Ticket and Case Management
Not enough data
8.8
267
|
Verified
Not enough data
8.9
266
|
Verified
Not enough data
8.9
289
|
Verified
Not enough data
8.8
283
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
308
Not enough data
9.2
287
|
Verified
Not enough data
8.7
260
|
Verified
Generative AI
Not enough data
7.8
63
Not enough data
8.2
63
Agentic AI - Help Desk
Not enough data
7.1
28
Not enough data
7.1
28
Not enough data
7.2
28
Communication Channels
Not enough data
8.7
233
|
Verified
Not enough data
9.2
280
|
Verified
Not enough data
8.7
234
|
Verified
Not enough data
8.3
210
|
Verified
Not enough data
7.8
131
Platform
Not enough data
8.3
217
|
Verified
Not enough data
8.4
287
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.5
231
|
Verified
Not enough data
8.3
230
|
Verified
Not enough data
8.3
236
|
Verified
Templates
8.1
8
Not enough data
5.0
7
Not enough data
7.9
7
Not enough data
6.7
6
Not enough data
Edit
5.0
7
Not enough data
8.6
7
Not enough data
8.3
6
Not enough data
Logistics
6.7
6
Not enough data
6.7
6
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.9
630
Not enough data
8.6
528
Not enough data
7.9
476
Design
Not enough data
8.8
651
Not enough data
8.2
533
Not enough data
8.8
748
Not enough data
8.8
711
Not enough data
8.7
564
Generative AI
Not enough data
7.8
191
Not enough data
8.0
191
Usability
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.9
67
Reporting
Not enough data
8.2
63
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Inbox Tools
Not enough data
9.3
812
Not enough data
8.9
817
Not enough data
9.1
795
Not enough data
9.0
836
Coordination Tools
Not enough data
8.5
730
Not enough data
8.7
709
Not enough data
8.7
648
Software Options
Not enough data
9.3
795
Not enough data
8.6
726
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
384
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
413
Not enough data
8.9
415
Not enough data
8.7
378
Not enough data
8.6
327
Generative AI
Not enough data
8.1
108
Not enough data
8.2
108
Sorting & Filtering
7.8
22
8.3
235
8.3
22
9.1
238
6.0
20
7.6
224
8.7
21
8.4
230
Integrations
9.1
23
8.0
220
Feature Not Available
8.5
230
5.6
16
7.4
208
Time Management
8.7
20
9.0
231
8.6
21
8.7
224
8.6
21
9.3
240
Generative AI
6.0
7
7.7
138
5.7
7
7.2
129
5.7
7
7.9
136
Agentic AI - Email Management
6.9
7
6.6
34
6.7
7
7.2
34
Generative AI
Not enough data
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Communication
Not enough data
8.7
218
|
Verified
Not enough data
9.0
267
|
Verified
Not enough data
8.9
208
Not enough data
8.9
231
|
Verified
Not enough data
8.8
150
Internal Use
Not enough data
8.4
287
|
Verified
Not enough data
9.2
283
|
Verified
Not enough data
8.8
194
Not enough data
8.8
220
Not enough data
9.5
288
|
Verified
Not enough data
8.8
221
|
Verified
Generative AI
Not enough data
7.7
30
Self-Service Experience
Not enough data
8.3
55
Not enough data
8.5
53
Not enough data
8.0
53
Not enough data
8.2
51
Not enough data
8.4
50
Self-Service Platform
Not enough data
8.0
50
Not enough data
8.4
50
Not enough data
8.0
50
Not enough data
8.1
48
Agentic AI - Customer Self-Service
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Generative AI
Not enough data
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Process
Not enough data
9.1(won by default)
196
Not enough data
8.8(won by default)
160
Not enough data
8.8(won by default)
172
Channels
Not enough data
9.5(won by default)
241
Not enough data
9.1(won by default)
192
Not enough data
8.8(won by default)
183
Not enough data
8.4(won by default)
133
Not enough data
9.1(won by default)
158
Insight
Not enough data
8.9(won by default)
140
Not enough data
8.7(won by default)
160
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
155
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Emailgistics and Front are categorized as Shared Inbox and Email Management
Unique Categories
Emailgistics is categorized as Email Template Builder
Reviews
Reviewers' Company Size
Emailgistics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
11.6%
Insurance
9.3%
Transportation/Trucking/Railroad
7.0%
Retail
4.7%
Real Estate
4.7%
Other
62.8%
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.3%
Alternatives
Discussions
Emailgistics has no discussions with answers
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
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