Compare Agentforce Education (formerly Salesforce Education Cloud) and Ellucian Student 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (49.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Education (formerly Salesforce Education Cloud)
Star Rating
(42)4.2 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Agentforce Education (formerly Salesforce Education Cloud)Ellucian Student
Star Rating
(262)3.3 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ellucian StudentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Education Cloud excels in user satisfaction, boasting a higher overall rating compared to Ellucian Student. Users appreciate its education-focused system, which includes objects that directly relate to their work, enhancing their daily operations.
- Users say that Salesforce Education Cloud offers impressive customization capabilities, allowing for extensive automation and back-end development. This flexibility is a significant advantage for institutions looking to tailor the system to their specific needs, unlike Ellucian Student, which has received mixed feedback regarding its adaptability.
- Reviewers mention that Salesforce Education Cloud provides a smoother implementation process, with many users highlighting the intuitive onboarding experience. In contrast, Ellucian Student has been noted for its more complex setup, which can pose challenges for new users.
- According to verified reviews, Salesforce Education Cloud shines in ease of use, with users finding it straightforward and efficient for managing educational tasks. Ellucian Student, while user-friendly, has received lower ratings in this area, indicating potential hurdles for daily operations.
- Users highlight the quality of support provided by Salesforce Education Cloud, which is often praised for being responsive and helpful. This contrasts with Ellucian Student, where some users have expressed dissatisfaction with the support experience, indicating a need for improvement.
- Reviewers note that Salesforce Education Cloud is seen as a strong partner in business, with high marks for product direction and alignment with user needs. In comparison, Ellucian Student has received lower scores in this area, suggesting that users may feel less confident in its future development and support.
Pricing
Entry-Level Pricing
Agentforce Education (formerly Salesforce Education Cloud)
No pricing availableEllucian Student
No pricing availableFree Trial
Agentforce Education (formerly Salesforce Education Cloud)
Free Trial is available
Ellucian Student
No trial information availableRatings
Meets Requirements
8.9
22
7.6
228
Ease of Use
8.9
22
6.3
231
Ease of Setup
7.4
9
6.6
41
Ease of Admin
8.1
9
7.1
40
Quality of Support
8.5
22
7.0
162
Has the product been a good partner in doing business?
9.2
12
7.1
39
Product Direction (% positive)
9.4
19
5.1
226
Features by Category
Functionality
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Data Management
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Agentic AI - Admissions and Enrollment Management
Not enough data
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Platform Performance
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Platform Data
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Platform Content
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Platform Additional Functionality
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Integrations
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Not enough data
10.0
5
Not enough data
9.7
5
Core Modules
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Reporting
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Platform Basics
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Platform Basics
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Platform Additional Functionality
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Platform Additional Functionality
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Agentic AI - Student Information Systems (SIS)
Not enough data
Not enough data
Agentic AI - Education ERP
Not enough data
Not enough data
Higher Education Student Information SystemsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Enrollment & Academic Management
Not enough data
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Financial & Billing Operations
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Student Engagement & Support Tools
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Artificial Intelligence & Analytics
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Planning
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Progress monitoring
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Outreach
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Categories
Categories
Shared Categories
Agentforce Education (formerly Salesforce Education Cloud) and Ellucian Student are categorized as Academic Advising
Unique Categories
Agentforce Education (formerly Salesforce Education Cloud) is categorized as Admissions and Enrollment Management, Alumni Management, and School Management
Ellucian Student is categorized as Education ERP Suites, Higher Education Student Information Systems, and Financial Aid Software
Reviews
Reviewers' Company Size
Agentforce Education (formerly Salesforce Education Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ellucian Student
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
39.5%
Education Management
31.6%
Non-Profit Organization Management
5.3%
Research
2.6%
Primary/Secondary Education
2.6%
Other
18.4%
Higher Education
72.5%
Education Management
17.8%
E-Learning
1.2%
Information Technology and Services
1.2%
Financial Services
1.2%
Other
6.2%
Alternatives
Discussions
Do universities use Salesforce?
2 Comments
AH
Salesforce has introduced EDA ( education data architecture), which is a plus for a CRM. Many universities uses Salesforce. As example, and ine middle-east...Read more
Types of Educational Institutions
2 Comments
LB
Super. I am excited to learn more about the new features of my favorite platform, which I often use for educational purposes. By the way, I recently found a...Read more
Agentforce Education (formerly Salesforce Education Cloud) has no more discussions with answers
What's the difference between Ellucian Student and Banner or Colleague on-premises?
1 Comment
AB
<p>How does Ellucian Student’s unified SaaS ecosystem compare to maintaining Banner or Colleague on-premises for institutions seeking agility, automation,...Read more
Does my organization have to modernize to Ellucian SaaS all at once?
1 Comment
AB
<p>What advantages does Ellucian’s phased, capability-led Navigate to SaaS approach offer institutions compared to a traditional “big bang” ERP migration...Read more
How will moving to Ellucian SaaS help my Institution innovate?
1 Comment
AB
<p>How does moving to Ellucian SaaS accelerate institutional innovation and AI-driven student success compared to maintaining legacy, on-prem systems with...Read more
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