# Agentforce Education (formerly Salesforce Education Cloud) vs Ellucian Student Comparison --- ## AI Generated Summary - **G2 reviewers report** that Salesforce Education Cloud excels in user satisfaction, boasting a higher overall rating compared to Ellucian Student. Users appreciate its education-focused system, which includes objects that directly relate to their work, enhancing their daily operations. - **Users say** that Salesforce Education Cloud offers impressive customization capabilities, allowing for extensive automation and back-end development. This flexibility is a significant advantage for institutions looking to tailor the system to their specific needs, unlike Ellucian Student, which has received mixed feedback regarding its adaptability. - **Reviewers mention** that Salesforce Education Cloud provides a smoother implementation process, with many users highlighting the intuitive onboarding experience. In contrast, Ellucian Student has been noted for its more complex setup, which can pose challenges for new users. - **According to verified reviews** , Salesforce Education Cloud shines in ease of use, with users finding it straightforward and efficient for managing educational tasks. Ellucian Student, while user-friendly, has received lower ratings in this area, indicating potential hurdles for daily operations. - **Users highlight** the quality of support provided by Salesforce Education Cloud, which is often praised for being responsive and helpful. This contrasts with Ellucian Student, where some users have expressed dissatisfaction with the support experience, indicating a need for improvement. - **Reviewers note** that Salesforce Education Cloud is seen as a strong partner in business, with high marks for product direction and alignment with user needs. In comparison, Ellucian Student has received lower scores in this area, suggesting that users may feel less confident in its future development and support. | | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Star Rating** | 4.2 out of 5 | 3.3 out of 5 | | **Total Reviews** | 42 | 262 | | **Largest Market Segment** | Mid-Market (50.0% of reviews) | Mid-Market (49.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Agentforce Education (formerly Salesforce Education Cloud) Pros: - Customization (1 reviews) - Device Management (1 reviews) Cons: - Time-Consuming (2 reviews) - Data Management (1 reviews) ### Ellucian Student Pros: - Centralized Information (1 reviews) - Comprehensive Features (1 reviews) Cons: - Technical Issues (2 reviews) - Access Limitations (1 reviews) --- ## Ratings Comparison | Rating | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Meets Requirements** | 8.9 (22 reviews) | 7.6 (228 reviews) | | **Ease of Use** | 8.9 (22 reviews) | 6.3 (231 reviews) | | **Ease of Setup** | 7.4 (9 reviews) | 6.6 (41 reviews) | | **Ease of Admin** | 8.1 (9 reviews) | 7.1 (40 reviews) | | **Quality of Support** | 8.5 (22 reviews) | 7.0 (162 reviews) | | **Has the product been a good partner in doing business?** | 9.2 (12 reviews) | 7.1 (39 reviews) | | **Product Direction (% positive)** | 9.4 (19 reviews) | 5.1 (226 reviews) | --- ## Pricing ### Agentforce Education (formerly Salesforce Education Cloud) #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Ellucian Student #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Admissions and Enrollment Management | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Email marketing ** | Not enough data | Not enough data | | **SMS Alerts** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Financial Management ** | Not enough data | Not enough data | | **Interview Scheduling** | Not enough data | Not enough data | | **Mobile Application ** | Not enough data | Not enough data | | **Forms Automation** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Lead Nurturing ** | Not enough data | Not enough data | | **Automated Reminders** | Not enough data | Not enough data | #### Data Management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Analytical Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Funnel Management** | Not enough data | Not enough data | #### Agentic AI - Admissions and Enrollment Management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | ### Financial Aid Software | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Platform Performance | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Reporting** | Not enough data | Not enough data | #### Platform Data | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Platform Search** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | #### Platform Content | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Automation** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Messaging** | Not enough data | Not enough data | ### Education ERP Suites | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | 9.9/10 | 6 | #### Integrations | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Communication** | Not enough data | 10.0 (5 reviews) | | **Data Sharing** | Not enough data | 9.7 (5 reviews) | #### Core Modules | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Finance and Accounting** | Not enough data | Not enough data | | **Human Resources** | Not enough data | Not enough data | | **Billing and Fees** | Not enough data | Not enough data | #### Reporting | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Report Generation** | Not enough data | Not enough data | | **Report Automation** | Not enough data | Not enough data | ### Alumni Management | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Platform Basics | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Alumni records and contacts** | Not enough data | Not enough data | | **Networking events** | Not enough data | Not enough data | | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | #### Platform Basics | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Alumni events** | Not enough data | Not enough data | | **Communication within alumni group** | Not enough data | Not enough data | | **Alumni Engagement** | Not enough data | Not enough data | | **Donation Collecting** | Not enough data | Not enough data | | **Member directory** | Not enough data | Not enough data | | **Networking opportunities** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Career portals** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Fundraising events** | Not enough data | Not enough data | | **Newsletter Sharing** | Not enough data | Not enough data | | **Job Portals** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | ### Student Information Systems (SIS) | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Agentic AI - Student Information Systems (SIS) | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Education ERP | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Agentic AI - Education ERP | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Higher Education Student Information Systems | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Enrollment & Academic Management | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Online Admissions & Application Management** | Not enough data | Not enough data | | **Course Registration & Timetable Scheduling** | Not enough data | Not enough data | | **Academic Records & Transcript Management** | Not enough data | Not enough data | | **Degree Audit & Progress Tracking** | Not enough data | Not enough data | #### Financial & Billing Operations | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Tuition Billing & Student Account Management** | Not enough data | Not enough data | | **Integrated Budget & Financial Reporting** | Not enough data | Not enough data | | **Refund & Payment Plan Automation** | Not enough data | Not enough data | | **Financial Aid & Scholarship Administration** | Not enough data | Not enough data | #### Student Engagement & Support Tools | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Communication & Alerts System** | Not enough data | Not enough data | | **Student Self‑Service Portal** | Not enough data | Not enough data | | **Alumni Support** | Not enough data | Not enough data | | **Academic Advising & Success Tools** | Not enough data | Not enough data | #### Artificial Intelligence & Analytics | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Natural Language Query & Reporting** | Not enough data | Not enough data | | **Automated Chat & Support Bots** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **AI‑Assisted Academic Planning** | Not enough data | Not enough data | ### Academic Advising | Product | Score | Reviews | |---|---|---| | **Agentforce Education (formerly Salesforce Education Cloud)** | N/A | N/A | | **Ellucian Student** | N/A | N/A | #### Planning | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Creating plans** | Not enough data | Not enough data | | **Scenarios** | Not enough data | Not enough data | #### Progress monitoring | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Degree progress** | Not enough data | Not enough data | | **Reporting and analytics** | Not enough data | Not enough data | | **Identifying at-risk students** | Not enough data | Not enough data | | **Recording notes** | Not enough data | Not enough data | #### Outreach | Feature | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Messaging** | Not enough data | Not enough data | | **Appointment scheduling** | Not enough data | Not enough data | | **Alerts and Notifications** | Not enough data | Not enough data | | **Self-Service tools** | Not enough data | Not enough data | | **Mobility** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Academic Advising Software](https://www.g2.com/categories/academic-advising) **Unique to Agentforce Education (formerly Salesforce Education Cloud) (3):** [Admissions and Enrollment Management Software](https://www.g2.com/categories/admissions-and-enrollment-management), [Alumni Management Software](https://www.g2.com/categories/alumni-management), [School Management Software](https://www.g2.com/categories/school-management-software) **Unique to Ellucian Student (3):** [Education ERP Suites](https://www.g2.com/categories/education-erp-suites), [Higher Education Student Information Systems](https://www.g2.com/categories/higher-education-student-information-systems), [Financial Aid Software](https://www.g2.com/categories/financial-aid-software) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Education (formerly Salesforce Education Cloud) | Ellucian Student | |---|---|---| | **Small-Business** | 15.8% | 4.3% | | **Mid-Market** | 50.0% | 49.2% | | **Enterprise** | 34.2% | 46.5% | ### By Industry #### Agentforce Education (formerly Salesforce Education Cloud) - **Higher Education:** 39.5% - **Education Management:** 31.6% - **Non-Profit Organization Management:** 5.3% - **Research:** 2.6% - **Primary/Secondary Education:** 2.6% - **Hospital & Health Care:** 2.6% - **Government Administration:** 2.6% - **Cosmetics:** 2.6% - **Computer Software:** 2.6% - **Commercial Real Estate:** 2.6% - **Other:** 5.3% #### Ellucian Student - **Higher Education:** 72.5% - **Education Management:** 17.8% - **E-Learning:** 1.2% - **Information Technology and Services:** 1.2% - **Financial Services:** 1.2% - **Hospital & Health Care:** 1.2% - **Business Supplies and Equipment:** 0.8% - **Computer Software:** 0.8% - **Accounting:** 0.4% - **Aviation & Aerospace:** 0.4% - **Other:** 2.7% --- ## Alternatives ### Alternatives to Agentforce Education (formerly Salesforce Education Cloud) - [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) — 4.4/5 stars (74 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) — 4.2/5 stars (407 reviews) - [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) — 4.8/5 stars (842 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) — 4.2/5 stars (742 reviews) - [Follett Destiny Library Manager](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) — 4.3/5 stars (432 reviews) - [Workday Student](https://www.g2.com/products/workday-student/reviews) — 4.0/5 stars (58 reviews) - [TargetX](https://www.g2.com/products/targetx/reviews) — 3.9/5 stars (38 reviews) - [Vaave](https://www.g2.com/products/coherendz-india-private-limited-vaave/reviews) — 4.8/5 stars (206 reviews) - [ConexED](https://www.g2.com/products/conexed-conexed/reviews) — 4.2/5 stars (190 reviews) - [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (218 reviews) ### Alternatives to Ellucian Student - [Workday Student](https://www.g2.com/products/workday-student/reviews) — 4.0/5 stars (58 reviews) - [Jenzabar One](https://www.g2.com/products/jenzabar-one/reviews) — 4.0/5 stars (55 reviews) - [Oracle Higher Education Cloud](https://www.g2.com/products/oracle-higher-education-cloud/reviews) — 4.0/5 stars (14 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) — 4.2/5 stars (407 reviews) - [PeopleSoft Campus Solutions](https://www.g2.com/products/peoplesoft-campus-solutions/reviews) — 3.7/5 stars (91 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) — 4.2/5 stars (742 reviews) - [SAP for Higher Education and Research](https://www.g2.com/products/sap-for-higher-education-and-research/reviews) — 4.0/5 stars (12 reviews) - [Infinite Campus](https://www.g2.com/products/infinite-campus/reviews) — 3.7/5 stars (203 reviews) - [OpenEduCat](https://www.g2.com/products/openeducat/reviews) — 4.6/5 stars (147 reviews) - [Skyward Student Management Suite](https://www.g2.com/products/skyward-student-management-suite/reviews) — 3.8/5 stars (177 reviews) --- ## Top Discussions ### Agentforce Education (formerly Salesforce Education Cloud) - Title: [Do universities use Salesforce?](https://www.g2.com/discussions/do-universities-use-salesforce) — 2 comments > **Top comment:** "Salesforce has introduced EDA ( education data architecture), which is a plus for a CRM. Many universities uses Salesforce. As example, and ine middle-east..." - Title: [Types of Educational Institutions](https://www.g2.com/discussions/types-of-educational-institutions) — 2 comments, 1 upvote > **Top comment:** "Super. I am excited to learn more about the new features of my favorite platform, which I often use for educational purposes. By the way, I recently found a..." ### Ellucian Student - Title: [What's the difference between Ellucian Student and Banner or Colleague on-premises?](https://www.g2.com/discussions/what-s-the-difference-between-ellucian-student-and-banner-or-colleague-on-premises) — 1 comment, 1 upvote > **Top comment:** "<p>How does Ellucian Student’s unified SaaS ecosystem compare to maintaining Banner or Colleague on-premises for institutions seeking agility, automation,..." - Title: [Does my organization have to modernize to Ellucian SaaS all at once?](https://www.g2.com/discussions/does-my-organization-have-to-modernize-to-ellucian-saas-all-at-once) — 1 comment, 1 upvote > **Top comment:** "<p>What advantages does Ellucian’s phased, capability-led Navigate to SaaS approach offer institutions compared to a traditional “big bang” ERP migration..." - Title: [How will moving to Ellucian SaaS help my Institution innovate?](https://www.g2.com/discussions/how-will-moving-to-ellucian-saas-help-my-institution-innovate) — 1 comment, 1 upvote > **Top comment:** "<p>How does moving to Ellucian SaaS accelerate institutional innovation and AI-driven student success compared to maintaining legacy, on-prem systems with..." - Title: [Why does my institution need a higher ed-specific SIS or ERP like Ellucian Student?](https://www.g2.com/discussions/why-does-my-institution-need-a-higher-ed-specific-sis-or-erp-like-ellucian-student) — 1 comment, 1 upvote > **Top comment:** "<p>In what ways does a higher ed-specific SIS like Ellucian Student better support complex academic structures and regulatory demands than broadly..." - Title: [How is Ellucian Student different from other SIS providers?](https://www.g2.com/discussions/how-is-ellucian-student-different-from-other-sis-providers) — 1 comment, 1 upvote > **Top comment:** "<p>How does Ellucian Student’s higher-ed focus and deep domain dataset translate into measurable outcomes versus more generalized SIS platforms serving..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-education-formerly-salesforce-education-cloud-vs-ellucian-student)