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Compare elevio and livepro Knowledge Management

See this
side-by-side comparison of elevio vs. livepro Knowledge Management
based on preference data from user reviews. elevio rates 4.9/5 stars with 9 reviews. By contrast, livepro Knowledge Management rates 4.9/5 stars with 47 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
elevio
elevio
(9)
4.9 out of 5
elevio
livepro Knowledge Management
livepro Knowledge Management
(47)
4.9 out of 5
livepro Knowledge Management
Star Rating
elevio
elevio
livepro Knowledge Management
livepro Knowledge Management
Market Segments
elevio
elevio
Mid-Market (55.6% of reviews)
livepro Knowledge Management
livepro Knowledge Management
Mid-Market (62.8% of reviews)
Entry Level Price
elevio
elevio
$249 Month
livepro Knowledge Management
livepro Knowledge Management
Starts from $499 unlimited users

elevio vs livepro Knowledge Management

When assessing the two solutions, reviewers found livepro Knowledge Management easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with elevio.

  • Reviewers felt that livepro Knowledge Management meets the needs of their business better than elevio.
  • When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of elevio over livepro Knowledge Management.
Categories
Shared Categories
elevio
elevio
livepro Knowledge Management
livepro Knowledge Management
elevio and livepro Knowledge Management are categorized as Customer Self-Service
Unique Categories
elevio
elevio has no unique categories
livepro Knowledge Management
livepro Knowledge Management is categorized as Genesys AppFoundry Marketplace, Contact Center Knowledge Base, and Work Instructions
Pricing
elevio
elevio Pricing
Premium
$249Month
Regular
$119Month
Starter
$79Month
Free Trial
livepro Knowledge Management
livepro Knowledge Management Pricing
livepro Knowledgebase
Starts from $499unlimited users
Free Trial
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Ratings
Meets Requirements
elevio
elevio
9.0
Responses: 7
livepro Knowledge Management
livepro Knowledge Management
9.6
Responses: 34
Ease of Use
elevio
elevio
9.3
Responses: 7
livepro Knowledge Management
livepro Knowledge Management
9.6
Responses: 35
Ease of Setup
elevio
elevio
8.9
Responses: 6
livepro Knowledge Management
livepro Knowledge Management
9.3
Responses: 26
Ease of Admin
elevio
elevio
9.4
Responses: 6
livepro Knowledge Management
livepro Knowledge Management
8.8
Responses: 26
Quality of Support
elevio
elevio
9.3
Responses: 7
livepro Knowledge Management
livepro Knowledge Management
9.7
Responses: 34
Ease of Doing Business With
elevio
elevio
9.2
Responses: 6
livepro Knowledge Management
livepro Knowledge Management
9.9
Responses: 24
Product Direction (% positive)
elevio
elevio
10.0
Responses: 7
livepro Knowledge Management
livepro Knowledge Management
9.6
Responses: 32
Features
Knowledge Share
Knowledge Base
elevio
elevio
9.8
Responses: 7
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Searchable Articles
elevio
elevio
10.0
Responses: 7
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Community Forums
elevio
elevio
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Interactive FAQs & Forums
elevio
elevio
Feature Not Available
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Interaction
Web Portals
elevio
elevio
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Forum to Reponse
elevio
elevio
Feature Not Available
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Tickets and Tagging
elevio
elevio
8.3
Responses: 5
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Live Chat
elevio
elevio
Not enough data available
livepro Knowledge Management
livepro Knowledge Management
Not enough data available
Reviewers' Company Size
Reviewers of both elevio and livepro Knowledge Management were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
elevio
elevio
44.4%
livepro Knowledge Management
livepro Knowledge Management
7.0%
Mid-Market
(51-1000 emp.)
elevio
elevio
55.6%
livepro Knowledge Management
livepro Knowledge Management
62.8%
Enterprise
(> 1000 emp.)
elevio
elevio
0%
livepro Knowledge Management
livepro Knowledge Management
30.2%
Reviewers' Industry
elevio
elevio Industry
Internet
33.3%
Information Technology and Services
22.2%
Information Services
11.1%
Financial Services
11.1%
E-Learning
11.1%
Other
11.1%
livepro Knowledge Management
livepro Knowledge Management Industry
Financial Services
23.3%
Government Administration
18.6%
Insurance
14.0%
Medical Practice
9.3%
Health, Wellness and Fitness
7.0%
Other
27.9%
Reviews
Most Helpful Favorable Review
elevio
Lars R.
Administrator in Information Technology and Services

Elevio has a clear focus with their features around onboarding & self-help and they work together exceptionally well. We started off just with the assistant and now started to replace more and more of our existing solutions with elev.io features - for...

livepro Knowledge Management
Lisa L.
User in Medical Practice

Livepro has made booking appointments for I-Med Radiology simple by enabling our contact centre agents a straight forwards way of navigating our preparation and procedures for each appointment.

Most Helpful Critical Review
elevio
David A.
Administrator in Financial Services

There are a couple of features that we would like, including the ability to use language translations in the text or articles.

livepro Knowledge Management
G
Consultant in Management Consulting

I don't dislike anything but would love to see some improvements made to make it quicker to create and update a person and their access type into the tool

Discussions
elevio
elevio Discussions
Monty the Mongoose crying
elevio has no discussions with answers
livepro Knowledge Management
livepro Knowledge Management Discussions
Monty the Mongoose crying
livepro Knowledge Management has no discussions with answers
Screenshots
livepro Knowledge Management
livepro Knowledge Management Screenshots
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