Compare elevio and livepro Knowledge Management
See this
side-by-side comparison of elevio vs. livepro Knowledge Management
based on preference data from user reviews. elevio rates 4.9/5 stars with 9 reviews. By contrast, livepro Knowledge Management rates 4.9/5 stars with 47 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 elevio |  livepro Knowledge Management | |
| Star Rating | elevio | livepro Knowledge Management |
| Market Segments | elevio Mid-Market (55.6% of reviews) | livepro Knowledge Management Mid-Market (62.8% of reviews) |
| Entry Level Price | elevio $249 Month | livepro Knowledge Management Starts from $499 unlimited users |
elevio vs livepro Knowledge Management
When assessing the two solutions, reviewers found livepro Knowledge Management easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with elevio.
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than elevio.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of elevio over livepro Knowledge Management.
Categories
Shared Categories
elevio and livepro Knowledge Management are categorized as Customer Self-Service
Unique Categories
elevio has no unique categories
livepro Knowledge Management is categorized as Genesys AppFoundry Marketplace, Contact Center Knowledge Base, and Work Instructions
Pricing
Premium
$249Month
Regular
$119Month
Starter
$79Month
Free Trial
livepro Knowledgebase
Starts from $499unlimited users
‐
‐
Free Trial
Ratings
Meets Requirements
elevio
Responses: 7
livepro Knowledge Management
Responses: 34
Ease of Use
elevio
Responses: 7
livepro Knowledge Management
Responses: 35
Ease of Setup
elevio
Responses: 6
livepro Knowledge Management
Responses: 26
Ease of Admin
elevio
Responses: 6
livepro Knowledge Management
Responses: 26
Quality of Support
elevio
Responses: 7
livepro Knowledge Management
Responses: 34
Ease of Doing Business With
elevio
Responses: 6
livepro Knowledge Management
Responses: 24
Product Direction (% positive)
elevio
Responses: 7
livepro Knowledge Management
Responses: 32
Features
Knowledge Share
Knowledge Base
elevio
Responses: 7
livepro Knowledge Management
Searchable Articles
elevio
Responses: 7
livepro Knowledge Management
Community Forums
elevio
livepro Knowledge Management
Interactive FAQs & Forums
elevio
livepro Knowledge Management
Interaction
Web Portals
elevio
livepro Knowledge Management
Forum to Reponse
elevio
livepro Knowledge Management
Tickets and Tagging
elevio
Responses: 5
livepro Knowledge Management
Live Chat
elevio
livepro Knowledge Management
Reviewers' Company Size
Reviewers of both elevio and livepro Knowledge Management were most often representing companies in the Mid-Market segment.
Small-Business
(50 or fewer emp.)
elevio
livepro Knowledge Management
Mid-Market
(51-1000 emp.)
elevio
livepro Knowledge Management
Enterprise
(> 1000 emp.)
elevio
livepro Knowledge Management
Reviewers' Industry
Internet
33.3%
Information Technology and Services
22.2%
Information Services
11.1%
Financial Services
11.1%
E-Learning
11.1%
Other
11.1%
Financial Services
23.3%
Government Administration
18.6%
Insurance
14.0%
Medical Practice
9.3%
Health, Wellness and Fitness
7.0%
Other
27.9%
Reviews
Most Helpful Favorable Review
Lars R.
Administrator in Information Technology and Services
Elevio has a clear focus with their features around onboarding & self-help and they work together exceptionally well. We started off just with the assistant and now started to replace more and more of our existing solutions with elev.io features - for...
Lisa L.
User in Medical Practice
Livepro has made booking appointments for I-Med Radiology simple by enabling our contact centre agents a straight forwards way of navigating our preparation and procedures for each appointment.
Most Helpful Critical Review
David A.
Administrator in Financial Services
There are a couple of features that we would like, including the ability to use language translations in the text or articles.
Consultant in Management Consulting
I don't dislike anything but would love to see some improvements made to make it quicker to create and update a person and their access type into the tool
Top Alternatives
Discussions
elevio has no discussions with answers
livepro Knowledge Management has no discussions with answers
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