Compare elevio vs livepro Knowledge Management
Pricing
Free Trial | Free Trial Unavailable |
Ratings
| Meets Requirements | ||
| Ease of Use | ||
| Ease of Setup | ||
| Ease of Admin | ||
| Quality of Support | ||
| Ease of Doing Business With | ||
| Product Direction (% positive) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | ||
Mid-Market (51-1000 emp.) | ||
Enterprise (> 1000 emp.) |
Reviewers' Industry
Internet 50.0% | Government Administration 23.1% | |
Information Technology and Services 16.7% | Financial Services 23.1% | |
Information Services 16.7% | Medical Practice 15.4% | |
Computer Software 16.7% | Insurance 7.7% | |
| ‐ | Information Technology and Services 7.7% | |
Other 0.0% | Other 23.1% |
Reviews
| Most Helpful Favorable Review | User in Internet You can do almost anything and it integrates with most of our support stack (Intercom and Freshdesk). It is also super customizable, it holds our knowledge base, it allows customers to track the progress of tickets they've created, you can integrate and... | Paul D. Consultant in Information Technology and Services We implemented LivePro into one of our government clients. The resultant impact was immediate with a reduction in talk time drastically reducing abandonment rates improving service and setting the building blocks for rapid ROI. |
| Most Helpful Critical Review | Administrator in Internet This is a premium software, and therefore the price reflects that. If you are a startup that is bootstrapping, you may want to look for another cheaper alternative and then upgrade when the business case really justifies the price tag. Otherwise, no... | Shaina W. Administrator in Government Administration So much to know! But the help site combats this issue. |
