# Elastic Suite vs Salesforce B2B Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Commerce for B2B excels in handling complex catalogs and negotiated pricing, making it easier for teams to manage customer history and pricing details seamlessly through its integration with CRM systems. This feature significantly enhances the efficiency of sales teams, as noted by users who appreciate the organized information and lead tracking capabilities.
- **Users say** that Elastic Suite stands out for its **ease of use** , with a simple layout that allows users to navigate the platform effortlessly. Reviewers highlight its powerful features, such as the whiteboard tool for building suggested orders, which many find particularly impressive and user-friendly.
- **According to verified reviews** , Salesforce Commerce for B2B has a higher overall satisfaction score compared to Elastic Suite, indicating a more favorable user experience. Users appreciate the intuitive onboarding process, which helps teams get up and running quickly, while Elastic Suite's setup is noted to be less straightforward.
- **Reviewers mention** that while Salesforce Commerce for B2B offers robust support, Elastic Suite's support team is frequently praised for being very helpful and responsive, which can be a crucial factor for users needing assistance during their day-to-day operations.
- **G2 reviewers highlight** that Salesforce Commerce for B2B provides superior reporting and analytics capabilities, allowing businesses to gain valuable insights into their operations. In contrast, Elastic Suite's analytics features are seen as less comprehensive, which may limit users' ability to make data-driven decisions.
- **Users report** that Salesforce Commerce for B2B has a more extensive range of integrations, enhancing its functionality and adaptability to various business needs. Meanwhile, Elastic Suite, while effective for small businesses, may not offer the same level of extensibility, which could be a consideration for larger enterprises looking for a scalable solution.



| | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 39 | 295 | 
| **Largest Market Segment** | Small-Business (48.7% of reviews) | Mid-Market (36.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Elastic Suite

Pros:
- Ease of Use (25 reviews)
- Customer Service (12 reviews)

Cons:
- Data Management Issues (4 reviews)
- Integration Issues (4 reviews)

### Salesforce B2B Commerce

Pros:
- Ease of Use (26 reviews)
- B2B (22 reviews)

Cons:
- Expensive (19 reviews)
- Complex Setup (17 reviews)

---
## Ratings Comparison
| Rating | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.8 (39 reviews) | 8.7 (165 reviews) | 
  | **Ease of Use** | 8.8 (39 reviews) | 8.3 (238 reviews) | 
  | **Ease of Setup** | 7.7 (28 reviews) | 8.1 (162 reviews) | 
  | **Ease of Admin** | 8.1 (24 reviews) | 8.4 (61 reviews) | 
  | **Quality of Support** | 9.3 (39 reviews) | 8.5 (161 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (29 reviews) | 8.8 (60 reviews) | 
  | **Product Direction (% positive)** | 9.7 (38 reviews) | 8.9 (161 reviews) | 

---
## Pricing

### Elastic Suite

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce B2B Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **Elastic Suite** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.2/10 | 23 |

#### Design

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Templates - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Versions - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **Testing - Mobile E-Commerce** | Not enough data | 7.9 (19 reviews) | 
| **Multichannel - Mobile E-Commerce** | Not enough data | 8.2 (18 reviews) | 

#### Personalization

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Branding - Mobile E-Commerce** | Not enough data | 8.0 (20 reviews) | 
| **Localization - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Digital Content - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Geofencing - Mobile E-Commerce** | Not enough data | 8.3 (20 reviews) | 

#### Analysis

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Dashboards - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **User Behavior - Mobile E-Commerce** | Not enough data | 8.5 (20 reviews) | 
| **Sales - Mobile E-Commerce** | Not enough data | 8.8 (20 reviews) | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Elastic Suite** | 7.6/10 | 17 |
| **Salesforce B2B Commerce** | 8.5/10 | 13 |

#### Merchandising

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Product Recommendations** | Feature Not Available | 8.3 (11 reviews) | 
| **Product Search** | 8.2 (16 reviews) | 8.6 (11 reviews) | 
| **Product Display** | 8.3 (17 reviews) | 8.0 (11 reviews) | 
| **Media File Storage** | 8.3 (16 reviews) | 8.0 (11 reviews) | 
| **Web Content Management** | 8.0 (15 reviews) | 8.0 (11 reviews) | 

#### Analytics

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | 6.3 (16 reviews) | 9.4 (11 reviews) | 
| **Customer Data** | 6.5 (16 reviews) | 8.9 (11 reviews) | 

#### Administration

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Integrations** | 8.0 (15 reviews) | 7.9 (12 reviews) | 
| **Dashboard** | 7.2 (16 reviews) | 9.2 (12 reviews) | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Elastic Suite** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.9/10 | 12 |

#### Administration

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Reporting** | Not enough data | 9.3 (10 reviews) | 
| **Cart Management** | Not enough data | 8.7 (9 reviews) | 
| **Shipping Information Collection** | Not enough data | 8.7 (9 reviews) | 

#### Integrations

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Payment Gateway Integration** | Not enough data | 9.4 (9 reviews) | 
| **E-commerce Platform Integration** | Not enough data | 8.9 (9 reviews) | 
| **Email Integration** | Not enough data | 9.1 (9 reviews) | 

#### Cart Management

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Multi Cart** | Not enough data | 8.9 (9 reviews) | 
| **Products** | Not enough data | 9.1 (9 reviews) | 
| **Templates** | Not enough data | 8.5 (9 reviews) | 
| **Embed** | Not enough data | 8.5 (9 reviews) | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Elastic Suite** | 7.3/10 | 26 |
| **Salesforce B2B Commerce** | 8.2/10 | 129 |

#### Headless Commerce

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Decoupling** | Feature Not Available | 8.1 (74 reviews) | 
| **REST APIs** | 6.7 (13 reviews) | 8.2 (75 reviews) | 
| **Data Orchestration** | 6.9 (14 reviews) | 8.1 (75 reviews) | 
| **Customization** | Feature Not Available | 8.2 (75 reviews) | 
| **Extensibility** | 7.4 (14 reviews) | 8.2 (75 reviews) | 

#### Generative AI

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.9 (64 reviews) | 
| **AI Text Summarization** | Feature Not Available | 8.0 (63 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (13 reviews) | 7.9 (8 reviews) | 
| **Cross-system Integration** | 7.5 (14 reviews) | 8.5 (10 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.5 (8 reviews) | 
| **Natural Language Interaction** | 7.3 (13 reviews) | 8.1 (8 reviews) | 
| **Proactive Assistance** | 7.5 (12 reviews) | 7.9 (8 reviews) | 
| **Decision Making** | 6.9 (13 reviews) | 8.1 (8 reviews) | 

#### Merchandising/Marketing

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.5 (25 reviews) | 8.2 (97 reviews) | 
| **Product Visualization** | 8.3 (24 reviews) | 8.2 (96 reviews) | 
| **Recommendations / Personalization** | Feature Not Available | 8.2 (101 reviews) | 
| **Promotions and Discounts** | 7.3 (24 reviews) | 7.9 (97 reviews) | 
| **Shopping Cart Abandonment** | 5.8 (23 reviews) | 8.0 (94 reviews) | 
| **Product Reviews** | 5.6 (21 reviews) | 8.1 (96 reviews) | 
| **SEO** | Feature Not Available | 7.9 (94 reviews) | 

#### Product Catalog

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Content Management** | 8.8 (24 reviews) | 8.4 (97 reviews) | 
| **Product Configuration** | 8.3 (22 reviews) | 8.2 (92 reviews) | 
| **Product Search and Filtering** | 8.5 (22 reviews) | 8.4 (96 reviews) | 
| **Intangible Products** | Feature Not Available | 7.9 (86 reviews) | 

#### Order Process

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Checkout Process** | 9.0 (22 reviews) | 8.2 (90 reviews) | 
| **Shipping Options** | Feature Not Available | 8.2 (90 reviews) | 
| **Tax Display and Processing** | 7.8 (20 reviews) | 8.1 (87 reviews) | 
| **Payment Processing** | 7.2 (19 reviews) | 8.4 (91 reviews) | 
| **Order Management** | 8.8 (23 reviews) | 8.4 (94 reviews) | 
| **Returns / Refunds** | 5.2 (17 reviews) | 8.0 (86 reviews) | 
| **Inventory Management** | 8.3 (20 reviews) | 8.2 (91 reviews) | 
| **Multi-Channel Fulfillment** | 6.4 (19 reviews) | 8.2 (87 reviews) | 

#### Multi-Channel Support

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Omnichannel** | Feature Not Available | 8.3 (92 reviews) | 
| **Mobile** | 6.0 (20 reviews) | 8.2 (93 reviews) | 
| **Social Commerce** | 4.8 (16 reviews) | 8.3 (87 reviews) | 
| **Customer Service** | 7.4 (19 reviews) | 8.3 (95 reviews) | 
| **Store Locator** | 5.4 (15 reviews) | 8.1 (86 reviews) | 
| **3rd-Party Store Integration** | Feature Not Available | 8.0 (85 reviews) | 
| **B2B** | 8.1 (21 reviews) | 8.7 (101 reviews) | 

#### Platform

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **APIs** | 7.3 (17 reviews) | 8.0 (92 reviews) | 
| **Customization** | 7.3 (19 reviews) | 7.9 (99 reviews) | 
| **Integrations to Add-on Tools** | 6.7 (16 reviews) | 8.1 (94 reviews) | 
| **User Management** | 8.1 (19 reviews) | 8.3 (91 reviews) | 
| **Reporting / Analytics** | 6.7 (19 reviews) | 8.4 (93 reviews) | 
| **Security** | 8.4 (16 reviews) | 8.6 (91 reviews) | 
| **Multi-Site Management** | Feature Not Available | 8.1 (86 reviews) | 
| **Admin Access Rights** | 7.8 (18 reviews) | 8.4 (91 reviews) | 
| **Test-to-Product Migration** | 7.4 (18 reviews) | 8.2 (92 reviews) | 
| **Internationalization** | 6.9 (17 reviews) | 8.3 (87 reviews) | 
| **Cross Browser Support** | 7.7 (16 reviews) | 8.0 (88 reviews) | 
| **Performance and Reliability** | 8.8 (17 reviews) | 8.5 (96 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Elastic Suite** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.1/10 | 31 |

#### Reporting

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.6 (31 reviews) | 
| **Data Transfer Tools** | Not enough data | 8.3 (31 reviews) | 

#### Omnichannel Features 

| Feature | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Retail Management** | Not enough data | 7.8 (31 reviews) | 
| **POS Integration** | Not enough data | 8.1 (31 reviews) | 
| **Social Media Integration** | Not enough data | 8.0 (31 reviews) | 
| **Customer Service Integration** | Not enough data | 8.2 (31 reviews) | 
| **Marketing Tools** | Not enough data | 8.1 (31 reviews) | 
| **E-commerce Integration** | Not enough data | 8.2 (31 reviews) | 
| **ERP Integration** | Not enough data | 8.0 (31 reviews) | 

---
## Categories
**Shared Categories (2):** [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to Salesforce B2B Commerce (3):** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)


---
## Reviewer Demographics

### By Company Size

| Segment | Elastic Suite | Salesforce B2B Commerce | 
|---|---|---|
| **Small-Business** | 48.7% | 30.2% | 
| **Mid-Market** | 48.7% | 36.4% | 
| **Enterprise** | 2.6% | 33.5% | 

### By Industry

#### Elastic Suite

- **Apparel & Fashion:** 38.5%
- **Retail:** 20.5%
- **Wholesale:** 17.9%
- **Consumer Goods:** 10.3%
- **Sporting Goods:** 7.7%
- **Manufacturing:** 5.1%

#### Salesforce B2B Commerce

- **Information Technology and Services:** 11.8%
- **Computer Software:** 10.3%
- **Marketing and Advertising:** 7.0%
- **Consulting:** 4.4%
- **Accounting:** 3.7%
- **Apparel & Fashion:** 3.3%
- **Retail:** 3.3%
- **Consumer Goods:** 3.3%
- **Consumer Services:** 3.3%
- **Financial Services:** 3.3%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Elastic Suite

- [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) — 4.8/5 stars (425 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5103 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)

### Alternatives to Salesforce B2B Commerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5103 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)

---
## Top Discussions

### Elastic Suite

No discussions available for this product.

### Salesforce B2B Commerce

- Title: [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) — 1 comment
  > **Top comment:** "Sales force allows you to manage all communications, promotions, and sales with your customers in one place, among other things. This enables the sales team..."
- Title: [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) — 1 comment
  > **Top comment:** "Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer..."
- Title: [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) — 1 comment
  > **Top comment:** "For unique and personalized gifts, personal creations https://personal-creations.pissedconsumer.com/review.html reviews offer valuable insights. Customers..."
- Title: [What is b2b in Salesforce?](https://www.g2.com/discussions/what-is-b2b-in-salesforce) — 1 comment
  > **Top comment:** "B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships..."
- Title: [Tiered pricing in B2B Commerce subscription products](https://www.g2.com/discussions/tiered-pricing-in-b2b-commerce-subscription-products) — 1 comment, 1 upvote
  > **Top comment:** "B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/elastic-suite-vs-salesforce-b2b-commerce)