Compare Elastic Stack and New Relic One Software 
At a Glance
Market Segments
Mid-Market (41.8% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Elastic Stack
Star Rating
(96)4.5 out of 5
Market Segments
Mid-Market (41.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Elastic StackNew Relic
Star Rating
(585)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate its real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- Users say that Elastic Stack stands out for its speed and flexibility, particularly highlighting Kibana's fast data fetching and visualization. Reviewers mention that it offers robust analytics and real-time search capabilities, making it a powerful tool for data-driven insights.
- According to verified reviews, New Relic's ease of setup and administration is a significant advantage, with users praising its intuitive onboarding process and user-friendly interface. This contrasts with Elastic Stack, where some users have noted challenges in configuration and setup.
- Reviewers mention that while both products have strong support, New Relic receives higher marks for the quality of its customer service. Users appreciate the responsive support team, which enhances their overall experience with the platform.
- G2 reviewers highlight that Elastic Stack offers excellent data ingestion capabilities through Logstash, which is praised for its robustness. However, New Relic's comprehensive monitoring features, including customizable dashboards and enhanced UI capabilities, provide a more cohesive experience for users managing multiple data sources.
- Users report that both platforms meet their requirements effectively, but New Relic's higher G2 Score reflects greater overall satisfaction. This is supported by a larger volume of recent reviews, indicating that users are consistently finding value in New Relic's offerings.
Pricing
Entry-Level Pricing
Elastic Stack
No pricing availableNew Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Elastic Stack
No trial information availableNew Relic
Free Trial is available
Ratings
Meets Requirements
8.9
72
8.9
498
Ease of Use
8.0
69
8.4
504
Ease of Setup
7.5
29
8.7
286
Ease of Admin
7.5
23
8.5
199
Quality of Support
8.1
65
8.6
439
Has the product been a good partner in doing business?
8.4
21
8.5
191
Product Direction (% positive)
9.0
69
8.6
497
Features by Category
Reports
8.1
36
Not enough data
7.6
32
Not enough data
8.4
36
Not enough data
8.3
34
Not enough data
8.6
37
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.1
36
Not enough data
7.6
32
Not enough data
8.4
36
Not enough data
8.3
34
Not enough data
8.6
37
Not enough data
Reports
8.6
21
Not enough data
8.7
20
Not enough data
8.3
20
Not enough data
Generative AI
9.0
7
Not enough data
9.0
8
Not enough data
Visualization
8.8
21
Not enough data
8.8
20
Not enough data
9.0
23
Not enough data
8.7
22
Not enough data
Data Updates
8.5
22
Not enough data
8.9
21
Not enough data
Collaboration
8.6
22
Not enough data
8.3
21
Not enough data
8.3
22
Not enough data
Data Updates
8.5
27
Not enough data
8.4
32
Not enough data
8.2
29
Not enough data
Experience
Not enough data
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Monitoring
Not enough data
8.9
89
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Administration
Not enough data
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Analysis
Not enough data
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
17
Not enough data
8.0
17
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.2
101
Not enough data
9.2
103
Not enough data
9.0
100
Monitoring and Management
Not enough data
8.8
95
Not enough data
9.1
99
Not enough data
9.2
102
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
95
Not enough data
9.2
92
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Preparation
8.6
12
9.1
68
9.1
13
9.0
63
8.8
11
8.5
63
8.2
10
8.7
61
Analysis
8.2
10
9.1
63
8.2
10
9.1
65
9.0
13
9.2
70
9.0
14
9.1
69
8.3
12
9.4
70
8.0
9
8.9
65
Visualization
9.0
12
9.5
74
8.6
11
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Data Fabric
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.9
163
Not enough data
9.0
169
Not enough data
9.2
170
Not enough data
7.7
137
Not enough data
8.9
154
Response
Not enough data
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Performance
Not enough data
8.6
152
Not enough data
8.5
143
Functionality
Not enough data
8.8
150
Not enough data
8.5
144
Not enough data
8.2
139
Not enough data
8.8
152
Data Management
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Availability
Not enough data
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
Performance
7.3
5
Not enough data
Security
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
Availability
9.3
5
Not enough data
9.3
5
Not enough data
Performance
9.0
5
Not enough data
Security
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Database Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Elastic Stack and New Relic are categorized as Log Analysis
Unique Categories
Elastic Stack is categorized as Stream Analytics, Data Visualization, Graph Databases, Big Data Integration Platforms, Document Databases, and Data Fabric
Reviews
Reviewers' Company Size
Elastic Stack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.0%
Information Technology and Services
22.8%
Financial Services
4.3%
Telecommunications
3.3%
Computer & Network Security
3.3%
Other
41.3%
Information Technology and Services
25.1%
Computer Software
17.6%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.1%
Discussions
What is Grafana and Kibana?
1 Comment
GO
Grahical interfaces to underlying data sources.Read more
Elastic Stack has no more discussions with answers
What is full stack visibility?
2 Comments
MK
Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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