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At a Glance
Market Segments
Enterprise (46.2% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Elastic Observability
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Elastic ObservabilityNew Relic
Star Rating
(580)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Elastic Observability excels in Artificial Intelligence with a score of 9.8, highlighting its advanced capabilities in predictive analytics, while New Relic, although strong, has a slightly lower score of 10.0 in Machine Learning, indicating a more robust offering in that specific area.
- Reviewers mention that Elastic Observability's Real-Time Monitoring feature is rated at 9.6, which users appreciate for its responsiveness, whereas New Relic also scores well at 8.9, but some users feel it lacks the same level of immediacy in alert notifications.
- G2 users highlight that Elastic Observability's Dashboards and Visualizations are rated at 9.2, providing a highly customizable experience, while New Relic's score of 8.9 is seen as less flexible, leading to some frustration among users who prefer tailored visual insights.
- Users on G2 report that Elastic Observability's Multi-System Monitoring feature scores 8.7, which reviewers say is particularly beneficial for enterprises managing diverse environments, while New Relic's similar feature is rated lower, indicating it may not be as effective in complex setups.
- Reviewers mention that New Relic shines in Ease of Setup with a score of 8.5, making it more user-friendly for new adopters, while Elastic Observability's score of 6.5 suggests a steeper learning curve that some users find challenging.
- Users report that Elastic Observability's Quality of Support is rated at 7.5, which some find lacking compared to New Relic's higher score of 8.4, indicating that users may experience better assistance and resources with New Relic when issues arise.
Pricing
Entry-Level Pricing
Elastic Observability
No pricing availableNew Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Elastic Observability
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.7
60
8.9
494
Ease of Use
7.2
62
8.4
500
Ease of Setup
6.5
19
8.7
283
Ease of Admin
6.6
19
8.5
197
Quality of Support
7.5
52
8.6
436
Has the product been a good partner in doing business?
7.6
15
8.5
189
Product Direction (% positive)
7.7
61
8.6
493
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.5
22
Not enough data
9.0
20
Not enough data
9.0
21
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.6
20
Monitoring
Not enough data
8.9
89
Not enough data
8.7
92
Not enough data
8.9
87
Not enough data
9.1
90
Not enough data
8.9
22
Administration
Not enough data
8.6
86
Not enough data
8.6
82
Not enough data
8.5
78
Not enough data
8.8
21
Analysis
Not enough data
8.8
88
Not enough data
9.3
91
Not enough data
7.9
79
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Not enough data
8.2
19
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.1
18
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
6
9.3
100
8.3
6
9.2
102
7.8
6
9.0
99
Monitoring and Management
9.0
5
8.8
94
7.8
6
9.0
98
8.9
6
9.2
101
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
94
Not enough data
9.2
91
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
5
9.1
68
9.0
5
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
9.0
5
9.1
63
8.7
5
9.1
65
8.7
5
9.2
69
9.3
5
9.1
69
8.7
5
9.4
70
Not enough data
8.9
64
Visualization
9.3
5
9.5
73
9.7
5
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
Not enough data
8.9
164
Not enough data
9.0
168
Not enough data
9.2
168
Not enough data
7.8
138
Not enough data
8.8
153
Response
Not enough data
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
54
Not enough data
8.7
54
Not enough data
8.6
55
Not enough data
8.5
53
Not enough data
8.3
53
Performance
Not enough data
8.6
152
Not enough data
8.5
144
Functionality
Not enough data
8.8
151
Not enough data
8.5
145
Not enough data
8.2
140
Not enough data
8.8
151
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Categories
Categories
Shared Categories
Elastic Observability and New Relic are categorized as Log Analysis, Log Monitoring, Application Performance Monitoring (APM), Cloud Infrastructure Monitoring, and AIOps Platforms
Unique Categories
Elastic Observability is categorized as IoT Analytics Platforms and Website Monitoring
New Relic is categorized as Server Monitoring, Digital Experience Monitoring (DEM), IT Alerting, Container Monitoring, Incident Management, and Observability Software
Reviews
Reviewers' Company Size
Elastic Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.6%
Computer Software
21.8%
Internet
7.7%
Retail
3.8%
Marketing and Advertising
3.8%
Other
37.2%
Information Technology and Services
25.1%
Computer Software
17.9%
Financial Services
8.6%
Internet
7.9%
Retail
2.3%
Other
38.2%
Discussions
what is the best way to sync data with elastic search from SQL server
3 Comments
AT
Write a process that convert each line into Json format and load it into ElasticSearchRead more
Do elastic search use indexes to store the information.
1 Comment
AD
I'll take a stab at answering this question though I'm not 100% sure exactly what you are after.
The way I would explain it is that in elasticsearch an...Read more
Can I use Elasticsearch for free?
1 Comment
GO
https://www.elastic.co/pricing/faq
Self-Managed: Yes. From the very beginning, the Elastic Stack — Elasticsearch, Kibana, Beats, and Logstash — has been...Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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