Compare Elastic Observability and New Relic One Software 
Featured Products
At a Glance
Market Segments
Enterprise (44.6% of reviews)
Mid-Market (42.3% of reviews)
Entry-Level Pricing
Pay As You Go Per Month
$0.00
Elastic Observability
Star Rating
(87)4.2 out of 5
Market Segments
Enterprise (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Free Trial is available
Browse all 3 pricing plansNew Relic
Star Rating
(585)4.4 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that New Relic excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Elastic Observability. Users appreciate its unified observability platform that integrates APM, logs, metrics, and traces, making it a powerful tool for DevOps teams.
- According to verified reviews, Elastic Observability is praised for its robust search capabilities, particularly through its Elastic Search feature. Users find it beneficial for quickly querying logs and extracting necessary data, although it may not match the comprehensive features offered by New Relic.
- Reviewers mention that New Relic's user interface is a standout feature, with many highlighting its enhanced UI capabilities that allow for easy access to dashboards, logs, and metrics. This contrasts with Elastic Observability, which, while functional, does not receive the same level of acclaim for its user experience.
- Users say that New Relic's implementation process is notably smooth, with a high ease of setup rating. This is a significant advantage for teams looking to get up and running quickly, whereas Elastic Observability has been noted to face challenges in this area.
- According to recent user feedback, New Relic's ability to detect anomalies early and reduce downtime is a major benefit, making it a preferred choice for proactive monitoring. In comparison, while Elastic Observability provides valuable insights, it may not offer the same level of proactive features.
- Reviewers highlight that both products provide strong capabilities in dashboards and visualizations, but New Relic edges out with a slightly better user experience. Users appreciate the real-time dashboards in New Relic, which enhance their ability to monitor application performance effectively.
Pricing
Entry-Level Pricing
Elastic Observability
Elastic Cloud Serverless
Pay As You Go
Per Month
A fully automated, usage-based platform. Ideal for variable workloads where compute scales independently from storage, requiring zero capacity planning or infrastructure management.
- No-ops management: Elastic handles all upgrades and scaling
- Decoupled compute and storage scaling
- Specialized VCUs for Ingest, Search, and Machine Learning
New Relic
Free (Forever)
$0.00
Start using New Relic with all the features you need for free forever.
- 1 free full user
- Unlimited free basic users
- Unlimited hosts and CPUs
Free Trial
Elastic Observability
Free Trial is available
New Relic
Free Trial is available
Ratings
Meets Requirements
8.7
65
8.9
498
Ease of Use
7.3
67
8.4
504
Ease of Setup
6.9
24
8.7
286
Ease of Admin
6.7
20
8.5
199
Quality of Support
7.6
57
8.6
439
Has the product been a good partner in doing business?
7.7
16
8.5
191
Product Direction (% positive)
7.9
66
8.6
497
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.5
23
Not enough data
9.0
20
Not enough data
9.0
22
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
9.2
8
Not enough data
9.3
9
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.9
9
Management
Not enough data
8.9
19
Not enough data
9.1
22
Not enough data
8.3
19
Performance
Not enough data
9.5
21
Not enough data
9.6
23
Not enough data
9.5
23
Not enough data
9.6
20
Monitoring
Not enough data
8.9
89
Not enough data
8.7
91
Not enough data
8.9
86
Not enough data
9.0
89
Not enough data
8.8
21
Administration
Not enough data
8.6
85
Not enough data
8.5
81
Not enough data
8.5
77
Not enough data
8.8
20
Analysis
Not enough data
8.8
87
Not enough data
9.3
90
Not enough data
7.9
78
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
7.9
18
Not enough data
7.9
18
Not enough data
8.1
18
Not enough data
8.1
18
AI Automation - Cloud Infrastructure Monitoring
Not enough data
8.1
17
Not enough data
8.0
17
Monitoring
Not enough data
9.5
73
Not enough data
9.4
72
Not enough data
9.1
59
Not enough data
7.9
18
Management Tools
Not enough data
8.7
56
Not enough data
9.2
62
Not enough data
8.9
61
Generative AI
Not enough data
7.9
29
Not enough data
8.0
30
Agentic AI - Incident Management
Not enough data
8.4
16
Not enough data
8.2
16
Not enough data
8.2
16
Not enough data
8.3
16
Not enough data
8.0
16
Not enough data
8.5
16
Not enough data
8.4
16
Functionality
Not enough data
9.8
11
Not enough data
10.0
10
Not enough data
9.8
14
Issue Resolution
Not enough data
9.3
14
Not enough data
9.5
14
Not enough data
9.6
12
Management
Not enough data
9.6
15
Not enough data
9.7
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
6
9.2
101
8.3
6
9.2
103
7.8
6
9.0
100
Monitoring and Management
9.0
5
8.8
95
7.8
6
9.1
99
8.9
6
9.2
102
Agentic AI - Log Monitoring
Not enough data
8.4
34
Not enough data
8.4
35
Not enough data
8.4
34
Not enough data
8.4
34
Not enough data
8.3
34
Not enough data
8.5
34
Not enough data
8.4
35
Visibility
Not enough data
9.2
95
Not enough data
9.2
92
Not enough data
9.0
91
Monitoring and Management
Not enough data
8.8
87
Not enough data
8.4
85
Not enough data
8.7
88
Not enough data
8.9
91
Not enough data
8.9
89
Not enough data
8.9
87
Cloud environment support
Not enough data
8.9
77
Not enough data
8.4
73
Agentic AI - Server Monitoring
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Not enough data
8.4
17
Not enough data
8.4
19
Not enough data
8.6
18
Not enough data
8.6
17
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
5
9.1
68
9.0
5
9.0
63
Not enough data
8.5
63
Not enough data
8.7
61
Analysis
9.0
5
9.1
63
8.7
5
9.1
65
8.7
5
9.2
70
9.3
5
9.1
69
8.7
5
9.4
70
Not enough data
8.9
65
Visualization
9.3
5
9.5
74
9.7
5
9.1
66
Agentic AI - Log Analysis
Not enough data
8.8
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.8
24
Not enough data
8.8
24
Monitoring
Not enough data
8.9
163
Not enough data
9.0
169
Not enough data
9.2
170
Not enough data
7.7
137
Not enough data
8.9
154
Response
Not enough data
9.1
170
Not enough data
8.9
164
Not enough data
8.6
155
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.5
53
Not enough data
8.7
53
Not enough data
8.5
54
Not enough data
8.4
52
Not enough data
8.2
52
Performance
Not enough data
8.6
152
Not enough data
8.5
143
Functionality
Not enough data
8.8
150
Not enough data
8.5
144
Not enough data
8.2
139
Not enough data
8.8
152
Alerts management
Not enough data
8.4
34
Not enough data
8.3
35
Not enough data
9.0
36
Monitoring
Not enough data
8.6
36
Not enough data
9.4
36
Not enough data
8.7
36
Not enough data
9.1
36
Automation
Not enough data
8.1
35
Not enough data
8.4
36
Analysis
Not enough data
8.5
35
Not enough data
8.6
36
Not enough data
9.0
36
Not enough data
8.4
35
Issue Resolution
Not enough data
8.3
36
Not enough data
8.2
36
Not enough data
8.8
36
Generative AI
Not enough data
7.3
37
Agentic AI - IT Alerting
Not enough data
7.9
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
7.9
19
Not enough data
7.8
19
Not enough data
8.0
19
Not enough data
8.1
19
Telemetry Collection & Ingestion - Observability
Not enough data
9.2
16
Not enough data
9.4
16
Agentic AI - Observability Software
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
8.9
16
Not enough data
8.8
15
Not enough data
8.6
15
Not enough data
8.9
15
Not enough data
9.0
15
Visualization & Dashboards - Observability
Not enough data
9.4
16
Not enough data
9.0
16
Not enough data
9.2
16
Correlation & Root Cause Analysis - Observability
Not enough data
9.2
16
Not enough data
9.4
17
Not enough data
9.3
16
Scalability & Ecosystem Integration - Observability
Not enough data
8.9
16
Not enough data
8.8
16
AI Features - Observability
Not enough data
8.2
16
Not enough data
8.5
16
Not enough data
9.0
16
Categories
Categories
Shared Categories
Elastic Observability and New Relic are categorized as AIOps Platforms, Log Monitoring, Cloud Infrastructure Monitoring, Log Analysis, and Application Performance Monitoring (APM)
Unique Categories
Elastic Observability is categorized as IoT Analytics Platforms, Website Monitoring, and Insight Engines
New Relic is categorized as Server Monitoring, Digital Experience Monitoring (DEM), IT Alerting, Container Monitoring, Incident Management, and Observability Software
Reviews
Reviewers' Company Size
Elastic Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
New Relic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.5%
Computer Software
20.5%
Internet
7.2%
Telecommunications
4.8%
Retail
3.6%
Other
37.3%
Information Technology and Services
25.1%
Computer Software
17.6%
Financial Services
8.9%
Internet
8.0%
Retail
2.3%
Other
38.1%
Discussions
what is the best way to sync data with elastic search from SQL server
3 Comments
AT
Write a process that convert each line into Json format and load it into ElasticSearchRead more
Do elastic search use indexes to store the information.
1 Comment
AD
I'll take a stab at answering this question though I'm not 100% sure exactly what you are after.
The way I would explain it is that in elasticsearch an...Read more
Can I use Elasticsearch for free?
1 Comment
GO
https://www.elastic.co/pricing/faq
Self-Managed: Yes. From the very beginning, the Elastic Stack — Elasticsearch, Kibana, Beats, and Logstash — has been...Read more
What is full stack visibility?
2 Comments
IC
Full stack visibility is the ability to monitor and analyze data from each layer of the technology stack, from the user interface to the network...Read more
What is New Relic tool used for?
1 Comment
CB
Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI...Read more
New Relic has no more discussions with answers
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