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At a Glance
Market Segments
Enterprise (46.2% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 User Per Month
Elastic Observability
Star Rating
(81)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Elastic ObservabilityGuru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Elastic Observability excels in Data Centralization with a score of 9.6, allowing for seamless integration of insights across various platforms, while Guru's score of 9.5 in Knowledge Base indicates strong content management but may not match the comprehensive data handling of Elastic.
- Reviewers mention that Guru shines in Ease of Use with a score of 9.2, making it more accessible for teams looking for straightforward implementation, whereas Elastic Observability's score of 7.2 suggests a steeper learning curve that may require more training.
- G2 users highlight that Elastic Observability's Performance and Reliability score of 9.5 is a significant advantage for organizations needing robust monitoring solutions, while Guru's score of 9.4 is commendable but may not provide the same level of assurance for high-demand environments.
- Users on G2 report that Guru's Collaboration Features score of 9.4, particularly in Document Collaboration, enhances team productivity, whereas Elastic Observability's lower score in similar areas indicates it may not prioritize collaborative tools as effectively.
- Reviewers mention that Elastic Observability's Alerting capabilities are robust, with a focus on Multi-Channel Alerting, which is crucial for real-time monitoring, while Guru's alerting features, although effective, do not offer the same level of customization and integration.
- Users say that Guru's Search Analytics score of 9.6 is a standout feature, providing advanced search capabilities that enhance knowledge discovery, while Elastic Observability's score of 8.9 suggests it may not be as strong in this area, potentially impacting user experience in finding relevant information quickly.
Pricing
Entry-Level Pricing
Elastic Observability
No pricing availableGuru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Elastic Observability
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.7
60
9.2
1,910
Ease of Use
7.2
62
9.3
1,932
Ease of Setup
6.5
19
9.3
949
Ease of Admin
6.6
19
9.0
476
Quality of Support
7.5
52
9.3
1,508
Has the product been a good partner in doing business?
7.6
15
9.4
429
Product Direction (% positive)
7.7
61
9.2
1,809
Features by Category
Content Management
Not enough data
9.3
105
Not enough data
9.3
104
Not enough data
9.4
104
Content Discovery
Not enough data
9.3
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
102
Not enough data
9.3
99
Not enough data
9.1
101
Generative AI
Not enough data
9.1
63
Not enough data
9.1
64
Administration
Not enough data
9.2
676
Not enough data
9.2
670
Not enough data
9.1
665
Knowledge Management
Not enough data
9.6
789
Not enough data
9.2
739
Not enough data
9.2
700
Compliance
Not enough data
9.2
686
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Customer Support
Not enough data
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Data Security
Not enough data
9.2
633
Not enough data
9.2
629
Not enough data
9.3
650
Not enough data
9.1
633
Administration
Not enough data
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Generative AI
Not enough data
9.0
483
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
582
Not enough data
8.9
542
Not enough data
9.1
554
Knowledge Dissemination
Not enough data
8.9
667
Not enough data
9.0
665
Not enough data
9.5
736
Not enough data
9.1
712
Not enough data
9.1
574
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
558
Agentic AI - Knowledge Base
Not enough data
8.6
99
Not enough data
8.9
100
Not enough data
8.8
97
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Issue Resolution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
Monitoring and Management
9.0
5
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.3
93
Not enough data
8.9
90
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Search Queries
Not enough data
9.2
91
Not enough data
9.4
94
Not enough data
9.1
89
Not enough data
9.1
86
Not enough data
9.3
91
AI powered search - Enterprise Search Software
Not enough data
8.7
28
Not enough data
8.2
27
Not enough data
9.3
28
Functionality
Not enough data
9.0
91
Not enough data
9.4
93
Not enough data
9.1
93
Compatibility - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Functionality - Enterprise Search Software
Not enough data
8.8
27
Not enough data
9.5
27
Not enough data
9.0
27
Search Queries - Enterprise Search Software
Not enough data
8.9
28
Not enough data
9.5
29
Not enough data
8.4
29
Not enough data
9.2
28
Data Preparation
8.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Visualization
9.3
5
Not enough data
9.7
5
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.6
53
Not enough data
8.7
52
Not enough data
9.2
55
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.2
52
Not enough data
8.8
53
Not enough data
9.0
51
Platform
Not enough data
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Autonomy - AI Agents
Not enough data
8.9
55
Not enough data
8.8
53
Not enough data
8.8
55
Not enough data
8.8
54
Generative AI
Not enough data
9.0
55
Not enough data
8.8
53
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Elastic Observability and Guru share no categories
Unique Categories
Elastic Observability is categorized as Log Analysis, Log Monitoring, IoT Analytics Platforms, Application Performance Monitoring (APM), Cloud Infrastructure Monitoring, Website Monitoring, and AIOps Platforms
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Elastic Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.6%
Computer Software
21.8%
Internet
7.7%
Retail
3.8%
Marketing and Advertising
3.8%
Other
37.2%
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Discussions
what is the best way to sync data with elastic search from SQL server
3 Comments
AT
Write a process that convert each line into Json format and load it into ElasticSearchRead more
Do elastic search use indexes to store the information.
1 Comment
AD
I'll take a stab at answering this question though I'm not 100% sure exactly what you are after.
The way I would explain it is that in elasticsearch an...Read more
Can I use Elasticsearch for free?
1 Comment
GO
https://www.elastic.co/pricing/faq
Self-Managed: Yes. From the very beginning, the Elastic Stack — Elasticsearch, Kibana, Beats, and Logstash — has been...Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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