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Compare Elastic Email and SMTP.com

See this
side-by-side comparison of Elastic Email vs. SMTP.com
based on preference data from user reviews. Elastic Email rates 4.4/5 stars with 168 reviews. By contrast, SMTP.com rates 3.7/5 stars with 13 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Elastic Email
Elastic Email
(168)
4.4 out of 5
Elastic Email
SMTP.com
SMTP.com
(13)
3.7 out of 5
SMTP.com
Star Rating
Elastic Email
Elastic Email
SMTP.com
SMTP.com
Market Segments
Elastic Email
Elastic Email
Small-Business (79.3% of reviews)
SMTP.com
SMTP.com
Small-Business (76.9% of reviews)
Entry Level Price
Elastic Email
Elastic Email
Start with $10/month for up to 10,000 contacts
SMTP.com
SMTP.com
$25/month

Elastic Email vs SMTP.com

When assessing the two solutions, reviewers found Elastic Email easier to use, set up, and administer. Reviewers also preferred doing business with Elastic Email overall.

  • Reviewers felt that Elastic Email meets the needs of their business better than SMTP.com.
  • When comparing quality of ongoing product support, reviewers felt that Elastic Email is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Elastic Email over SMTP.com.
Categories
Shared Categories
Elastic Email
Elastic Email
SMTP.com
SMTP.com
Elastic Email and SMTP.com are categorized as Transactional Email
Unique Categories
Elastic Email
Elastic Email is categorized as Email Marketing and Email Tracking
SMTP.com
SMTP.com is categorized as Email Deliverability
Pricing
Elastic Email
Elastic Email Pricing
Unlimited Monthly
Start with $10/monthfor up to 10,000 contacts
Unlimited Monthly PRO
Start with $29/monthfor up to 2,500 contacts
Email API
$0.09/1000 emails
Email API PRO
$1/dayPlus $0.09/1000 emails
Free Trial
SMTP.com
SMTP.com Pricing
Essential
$25/month
Starter
$80/month
Growth
$300/month
Enterprise
$500 /month
Free Trial Unavailable
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Ratings
Meets Requirements
Elastic Email
Elastic Email
8.7
Responses: 156
SMTP.com
SMTP.com
8.1
Responses: 13
Ease of Use
Elastic Email
Elastic Email
8.8
Responses: 156
SMTP.com
SMTP.com
8.1
Responses: 13
Ease of Setup
Elastic Email
Elastic Email
8.5
Responses: 114
SMTP.com
SMTP.com
7.0
Responses: 10
Ease of Admin
Elastic Email
Elastic Email
8.7
Responses: 113
SMTP.com
SMTP.com
8.0
Responses: 10
Quality of Support
Elastic Email
Elastic Email
8.6
Responses: 146
SMTP.com
SMTP.com
8.1
Responses: 13
Ease of Doing Business With
Elastic Email
Elastic Email
8.8
Responses: 109
SMTP.com
SMTP.com
6.8
Responses: 10
Product Direction (% positive)
Elastic Email
Elastic Email
8.6
Responses: 152
SMTP.com
SMTP.com
7.1
Responses: 12
Features
Administration
Template Creation
Elastic Email
Elastic Email
8.3
Responses: 62
SMTP.com
SMTP.com
Feature Not Available
Preset Template Availability
Elastic Email
Elastic Email
8.2
Responses: 60
SMTP.com
SMTP.com
Feature Not Available
Custom Unsubscribe
Elastic Email
Elastic Email
8.1
Responses: 67
SMTP.com
SMTP.com
Not enough data available
Email Segmentation
Elastic Email
Elastic Email
8.3
Responses: 60
SMTP.com
SMTP.com
Feature Not Available
Detailed Server Logs
Elastic Email
Elastic Email
8.2
Responses: 72
SMTP.com
SMTP.com
Feature Not Available
Notifications
Elastic Email
Elastic Email
8.1
Responses: 75
SMTP.com
SMTP.com
Feature Not Available
Integrations
Webhooks
Elastic Email
Elastic Email
8.4
Responses: 45
SMTP.com
SMTP.com
Feature Not Available
Event Tracking API
Elastic Email
Elastic Email
8.4
Responses: 49
SMTP.com
SMTP.com
Feature Not Available
Mail Send API
Elastic Email
Elastic Email
8.7
Responses: 70
SMTP.com
SMTP.com
Feature Not Available
Spam Filter Testing
Elastic Email
Elastic Email
8.1
Responses: 60
SMTP.com
SMTP.com
Feature Not Available
Platform
Custom Tracking Domain
Elastic Email
Elastic Email
8.8
Responses: 73
SMTP.com
SMTP.com
8.6
Responses: 6
Multiple Domains
Elastic Email
Elastic Email
8.8
Responses: 63
SMTP.com
SMTP.com
9.2
Responses: 6
Dedicated IP
Elastic Email
Elastic Email
8.5
Responses: 53
SMTP.com
SMTP.com
9.3
Responses: 5
Documentation
Elastic Email
Elastic Email
8.1
Responses: 83
SMTP.com
SMTP.com
7.7
Responses: 8
Sender Reputation Management
Elastic Email
Elastic Email
7.6
Responses: 77
SMTP.com
SMTP.com
8.1
Responses: 8
Tracking & Reporting
Elastic Email
Elastic Email
8.3
Responses: 80
SMTP.com
SMTP.com
7.9
Responses: 8
Enterprise Scalability
Elastic Email
Elastic Email
8.3
Responses: 60
SMTP.com
SMTP.com
8.3
Responses: 7
Performance and Reliability
Elastic Email
Elastic Email
8.3
Responses: 81
SMTP.com
SMTP.com
7.6
Responses: 9
Reviewers' Company Size
Reviewers of both Elastic Email and SMTP.com were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Elastic Email
Elastic Email
79.3%
SMTP.com
SMTP.com
76.9%
Mid-Market
(51-1000 emp.)
Elastic Email
Elastic Email
14.0%
SMTP.com
SMTP.com
15.4%
Enterprise
(> 1000 emp.)
Elastic Email
Elastic Email
6.7%
SMTP.com
SMTP.com
7.7%
Reviewers' Industry
Elastic Email
Elastic Email Industry
Computer Software
12.8%
Internet
11.6%
Information Technology and Services
11.0%
Marketing and Advertising
10.4%
Information Services
3.0%
Other
51.2%
SMTP.com
SMTP.com Industry
Marketing and Advertising
30.8%
Non-Profit Organization Management
7.7%
Media Production
7.7%
Information Technology and Services
7.7%
Hospitality
7.7%
Other
38.5%
Reviews
Most Helpful Favorable Review
Elastic Email
José V.
Administrator in Internet

Elasticemail is an excellent service. Emails deliverability is excellent and their support the best. They have helped me solve every problem I faced while setting up my email marketing application and they´ve always been very kind. I recommend them to...

SMTP.com
Leslie S.
User in Marketing and Advertising

Service is fast, friendly and helpful. They're always willing to work with us to resolve any issues or improve our results.

Most Helpful Critical Review
Elastic Email
GR
Agency in Real Estate

Massive number of bounces and mail tagged as spam even when sending to a highly scrubbed list of colleagues.

SMTP.com
Greg N.
Consultant in Non-Profit Organization Management

Emails seemed to go to spam a lot. We used several different services including Amazon SES and Send Grid and smtp.com seems to generate the worst delivery results of the bunch. When we tried to cancel, they took it upon themselves to keep an extra payment -...

Discussions
Elastic Email
Elastic Email Discussions
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Elastic Email has no discussions with answers
SMTP.com
SMTP.com Discussions
Monty the Mongoose crying
SMTP.com has no discussions with answers
Screenshots
Elastic Email
Elastic Email Screenshots
SMTP.com
SMTP.com Screenshots
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