Introducing G2.ai, the future of software buying.Try now
Compare Elasticsearch and Guru 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SearchStax
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
At a Glance
Market Segments
Mid-Market (38.2% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
$79 per month
Free Trial 1 User Per Month
Elasticsearch
Star Rating
(263)4.4 out of 5
Market Segments
Mid-Market (38.2% of reviews)
Pros & Cons
Entry-Level Pricing
$79 per month
Browse all 3 pricing plansGuru
Star Rating
(2,310)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Elasticsearch offers robust search capabilities with its powerful faceted search feature, scoring 8.5, but Guru excels with a score of 9.3, providing a more intuitive and user-friendly experience that simplifies complex queries.
- Reviewers mention that while Elasticsearch has a solid search analytics feature with a score of 9.0, Guru outshines it with a score of 9.4, allowing users to gain deeper insights into search behaviors and trends.
- G2 users highlight that Elasticsearch's global language support is somewhat limited, scoring 7.8, whereas Guru's support is more comprehensive, scoring 8.9, making it a better choice for teams working in diverse linguistic environments.
- Users on G2 say that Elasticsearch's natural language processing capabilities score 8.1, which can be less effective in understanding user queries compared to Guru's impressive score of 9.2, which enhances user interaction and satisfaction.
- Reviewers mention that Elasticsearch's quality of support is decent with a score of 8.5, but Guru's support is rated significantly higher at 9.4, indicating a more responsive and helpful customer service experience.
- Users report that Elasticsearch's ease of use scores 8.4, which can be challenging for new users, while Guru's score of 9.3 reflects its user-friendly interface and straightforward setup process, making it more accessible for teams looking to implement quickly.
Pricing
Entry-Level Pricing
Elasticsearch
Standard
$79
per month
1 engine included<br/>
5k documents included<br/>
50k queries/mo included
- Crawled every 3 days
- Core Search Features
- Unlimited users
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Elasticsearch
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
8.9
238
9.2
1,908
Ease of Use
8.4
240
9.3
1,929
Ease of Setup
8.5
160
9.3
947
Ease of Admin
8.6
145
9.0
476
Quality of Support
8.5
212
9.3
1,506
Has the product been a good partner in doing business?
9.0
134
9.4
429
Product Direction (% positive)
8.9
237
9.2
1,807
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
104
Not enough data
9.3
104
Not enough data
9.4
104
Content Discovery
Not enough data
9.3
104
Not enough data
9.2
102
Not enough data
9.1
101
Not enough data
8.9
101
Not enough data
9.3
99
Not enough data
9.1
101
Generative AI
Not enough data
9.1
62
Not enough data
9.1
63
Administration
Not enough data
9.2
675
Not enough data
9.2
669
Not enough data
9.1
664
Knowledge Management
Not enough data
9.6
788
Not enough data
9.2
738
Not enough data
9.2
700
Compliance
Not enough data
9.2
685
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
631
Customer Support
Not enough data
9.2
759
Not enough data
9.2
718
Not enough data
9.0
646
Data Security
Not enough data
9.2
633
Not enough data
9.2
628
Not enough data
9.3
649
Not enough data
9.1
632
Administration
Not enough data
9.2
677
Not enough data
9.3
700
Not enough data
9.4
767
Generative AI
Not enough data
9.0
483
Knowledge Pages
Not enough data
9.0
683
Not enough data
9.1
640
Not enough data
9.0
682
Not enough data
8.8
581
Not enough data
8.9
541
Not enough data
9.1
553
Knowledge Dissemination
Not enough data
8.9
667
Not enough data
9.0
665
Not enough data
9.5
735
Not enough data
9.1
711
Not enough data
9.1
573
Not enough data
9.2
576
Not enough data
9.3
580
Not enough data
9.0
547
Not enough data
9.2
557
Agentic AI - Knowledge Base
Not enough data
8.6
99
Not enough data
8.9
99
Not enough data
8.8
97
Compatibility
8.6
87
9.3
93
8.6
86
8.9
90
8.1
87
8.9
92
Agentic AI - Enterprise Search Software
Feature Not Available
8.7
42
Feature Not Available
8.7
41
Feature Not Available
8.9
41
Feature Not Available
8.7
40
Feature Not Available
8.9
42
Feature Not Available
8.6
41
Search Queries
8.3
90
9.2
91
8.6
87
9.4
94
8.4
85
9.1
89
8.6
86
9.1
86
8.2
86
9.3
91
AI powered search - Enterprise Search Software
8.5
18
8.7
28
8.5
18
8.2
27
8.5
18
9.3
28
Functionality
8.3
87
9.0
91
8.9
85
9.4
93
8.8
85
9.1
93
Compatibility - Enterprise Search Software
8.8
18
8.8
27
8.7
18
9.4
29
8.6
18
8.6
27
Functionality - Enterprise Search Software
8.6
18
8.8
27
8.8
19
9.5
27
8.8
20
9.0
27
Search Queries - Enterprise Search Software
8.9
18
8.9
28
8.8
18
9.5
29
8.5
18
8.4
29
9.0
18
9.2
28
Responses
Not enough data
8.5
52
Not enough data
8.7
51
Not enough data
9.1
54
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.4
50
Not enough data
8.1
51
Not enough data
8.8
51
Not enough data
9.0
51
Platform
Not enough data
8.8
55
Not enough data
8.7
51
Not enough data
8.6
52
Autonomy - AI Agents
Not enough data
8.8
53
Not enough data
8.8
51
Not enough data
8.7
53
Not enough data
8.8
52
Generative AI
Not enough data
9.0
54
Not enough data
8.8
53
Data Management
9.4
27
Not enough data
9.1
25
Not enough data
9.7
25
Not enough data
7.8
25
Not enough data
Availability
8.8
25
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
Performance
8.8
24
Not enough data
Security
9.0
26
Not enough data
9.2
26
Not enough data
8.7
25
Not enough data
8.9
25
Not enough data
Support
9.0
26
Not enough data
8.9
25
Not enough data
7.8
23
Not enough data
Data Indexing
8.1
14
Not enough data
9.2
15
Not enough data
Filters
9.4
13
Not enough data
9.0
14
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.7
55
Not enough data
8.7
54
Agentic AI - Site Search
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Search Experience Management - Site Search
8.5
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
8.3
16
Not enough data
6.9
16
Not enough data
Functionality - Site Search
7.8
16
Not enough data
8.0
16
Not enough data
7.8
16
Not enough data
7.1
16
Not enough data
Generative AI - Site Search
6.1
16
Not enough data
6.3
16
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Database Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Elasticsearch and Guru are categorized as Enterprise Search Software
Unique Categories
Elasticsearch is categorized as Vector Database, Document Databases, Site Search Software, and Generative AI Infrastructure
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Employee Intranet, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Elasticsearch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
15.8%
Financial Services
7.3%
Internet
5.0%
Telecommunications
4.6%
Other
50.6%
Computer Software
14.9%
Information Technology and Services
11.0%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Discussions
Elasticsearch has no discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
