Users report that LogRocket excels in Session Replays with a score of 9.4, allowing teams to see exactly how users interact with their applications, which is a feature that reviewers find invaluable for debugging and improving user experience. In contrast, Elastic APM does not offer a comparable feature, which users mention as a limitation.
Reviewers mention that LogRocket's Real User Monitoring (RUM) is rated at 8.8, providing detailed insights into user interactions and performance metrics. Elastic APM, while offering RUM, only scores 8.0, indicating that users find LogRocket's implementation more effective for tracking real-time user behavior.
G2 users highlight LogRocket's superior Ease of Setup with a score of 9.1, making it more accessible for teams to implement quickly. In comparison, Elastic APM lacks detailed user feedback on setup ease, which suggests that it may require more time and effort to configure.
Users on G2 report that LogRocket's Performance Monitoring is rated at 8.7, which includes features like Performance Baselines and Performance Analysis. Elastic APM scores slightly lower at 8.5 and 8.7 respectively, indicating that while it performs well, LogRocket's offerings are perceived as more comprehensive.
Reviewers mention that LogRocket's Custom Reports and Dashboards score of 8.3 is a standout feature, allowing users to tailor their analytics to specific needs. Elastic APM, while offering reporting capabilities, does not receive the same level of praise, suggesting that its reporting features may not be as flexible or user-friendly.
Users say that LogRocket's Quality of Support is rated at 8.9, with many reviewers praising the responsiveness and helpfulness of the support team. Elastic APM matches this score but lacks the same volume of positive feedback, indicating that LogRocket may have a slight edge in customer service experience.
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
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