# KnowBe4 Cloud Email Security (Formerly Egress) vs Paubox Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Paubox excels in user experience, with many praising its **seamless email security** that requires no extra steps for recipients. Users appreciate that it allows clients to receive encrypted emails without needing to enter a code or visit an external site, making it as easy as sending a non-encrypted email.
- **Users say** that KnowBe4 Cloud Email Security (Formerly Egress) provides excellent visibility into email traffic, which is crucial for organizations looking to manage risks. Reviewers highlight its ability to identify and remediate similar malicious emails in bulk, enhancing overall security management.
- **According to verified reviews** , Paubox stands out for its quick implementation process, with users noting the intuitive onboarding experience. This ease of setup contributes to a smoother transition for businesses, especially small ones, looking to enhance their email security.
- **Reviewers mention** that while KnowBe4 Cloud Email Security (Formerly Egress) effectively protects against inbound and outbound threats, some users feel it could improve in user-level management features. However, they appreciate the educational tags that inform recipients about email risks, which aids in human risk mitigation.
- **G2 reviewers highlight** that Paubox has a significantly higher satisfaction score, reflecting its strong performance in areas like **quality of support** and **ease of use**. Users consistently rate it highly for its responsive customer service and straightforward interface.
- **Users report** that KnowBe4 Cloud Email Security (Formerly Egress) has a solid focus on compliance and risk management, but some find its pricing structure less competitive compared to Paubox. While it starts at a lower entry price, users feel that the value may not match the higher-tier offerings of Paubox.



| | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 74 | 589 | 
| **Largest Market Segment** | Mid-Market (55.1% of reviews) | Small-Business (84.1% of reviews) | 
| **Entry Level Price** | $5.30 25 Seat Per Month | Starting at $32.00 5 Users Per Month | 

---
## Top Pros & Cons

### KnowBe4 Cloud Email Security (Formerly Egress)

Pros:
- Email Security (7 reviews)
- Protection (6 reviews)

Cons:
- Dashboard Issues (2 reviews)
- Email Filtering Issues (2 reviews)

### Paubox

Pros:
- Ease of Use (216 reviews)
- Security (169 reviews)

Cons:
- Expensive (50 reviews)
- Email Issues (32 reviews)

---
## Ratings Comparison
| Rating | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
  | **Meets Requirements** | 9.0 (61 reviews) | 9.8 (511 reviews) | 
  | **Ease of Use** | 8.7 (62 reviews) | 9.7 (517 reviews) | 
  | **Ease of Setup** | 8.7 (43 reviews) | 9.1 (412 reviews) | 
  | **Ease of Admin** | 8.7 (44 reviews) | 9.6 (253 reviews) | 
  | **Quality of Support** | 8.9 (56 reviews) | 9.8 (493 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (42 reviews) | 9.8 (251 reviews) | 
  | **Product Direction (% positive)** | 8.4 (60 reviews) | 9.2 (489 reviews) | 

---
## Pricing

### KnowBe4 Cloud Email Security (Formerly Egress)

#### Entry-Level Pricing

Plan: Defend 25-50 Seats

Price: $5.30 25 Seat Per Month

Description: Monthly Pricing Per Seat 3 Year

Key Features:
- AI-enabled phishing detection 
- Adaptive security architecture
- Contextual warning banners

[Browse all 8 editions](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/pricing)

#### Free Trial

Yes

### Paubox

#### Entry-Level Pricing

Plan: Paubox Email Suite Standard

Price: Starting at $32.00 5 Users Per Month

Description: HIPAA compliant email

Key Features:
- 14 day free trial
-  100% HIPAA compliant email
-  Every email encrypted automatically

[Browse all 3 editions](https://www.g2.com/products/paubox/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |
| **Paubox** | 9.8/10 | 244 |

#### Platform

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.8 (193 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.9 (236 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.9 (207 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.8 (211 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.8 (179 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.7 (173 reviews) | 

### Data Loss Prevention (DLP)

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.4/10 | 8 |
| **Paubox** | N/A | N/A |

#### Administration

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Data Management** | Not enough data | Not enough data | 
| **Incident Logs** | 8.3 (6 reviews) | Not enough data | 
| **Reporting** | 7.5 (8 reviews) | Not enough data | 

#### Governance

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Access Control** | 8.3 (5 reviews) | Not enough data | 
| **Compliance** | 8.3 (6 reviews) | Not enough data | 
| **Data Visibility** | 8.7 (5 reviews) | Not enough data | 

#### Security

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Encryption** | 9.2 (6 reviews) | Not enough data | 
| **Endpoint Intelligence** | 8.7 (5 reviews) | Not enough data | 
| **Activity Monitoring** | 8.3 (7 reviews) | Not enough data | 
| **Breach Detection** | 8.7 (5 reviews) | Not enough data | 

### Email Archiving

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |
| **Paubox** | 9.6/10 | 10 |

#### Functionality

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Email Storage** | Not enough data | 9.5 (10 reviews) | 
| **Encryption** | Not enough data | 10.0 (10 reviews) | 
| **Reporting** | Not enough data | 9.6 (9 reviews) | 
| **Email Analysis** | Not enough data | 9.4 (9 reviews) | 
| **Migration** | Not enough data | 9.4 (8 reviews) | 
| **Archive Backup** | Not enough data | 9.6 (8 reviews) | 

#### Agentic AI - Email Archiving

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Email Security

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.1/10 | 16 |
| **Paubox** | 9.7/10 | 23 |

#### Administration

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Intelligence Reporting** | 8.3 (13 reviews) | 9.6 (15 reviews) | 
| **Email Integration Suppor** | 9.2 (12 reviews) | 9.7 (21 reviews) | 
| **Access Management** | 7.7 (10 reviews) | 9.7 (13 reviews) | 
| **Data Loss Prevention** | 7.4 (11 reviews) | 9.7 (11 reviews) | 

#### Maintenance

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Auditing** | 8.5 (12 reviews) | 9.5 (11 reviews) | 
| **Allow and block lists** | 8.9 (14 reviews) | 9.8 (16 reviews) | 
| **Compliance** | 7.8 (12 reviews) | 10.0 (17 reviews) | 
| **Archiving** | 6.7 (10 reviews) | 9.7 (11 reviews) | 

#### Security

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Anti-Malware/Anti-Spam** | 8.8 (14 reviews) | 9.7 (16 reviews) | 
| **Encryption** | 7.3 (10 reviews) | 10.0 (18 reviews) | 
| **Quarantine** | 8.6 (13 reviews) | 9.6 (12 reviews) | 
| **Advanced Threat Protection (ATP)** | 9.0 (12 reviews) | 9.5 (11 reviews) | 
| **Anti-Phishing** | 9.0 (14 reviews) | 9.6 (12 reviews) | 
| **Account takeover prevention** | 6.9 (9 reviews) | 9.6 (12 reviews) | 

### Intelligent Email Protection

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | 8.8/10 | 16 |
| **Paubox** | N/A | N/A |

#### Administration

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Compliance** | 9.0 (14 reviews) | Not enough data | 
| **Intelligence Reporting** | 8.9 (14 reviews) | Not enough data | 
| **Email Clients** | 9.3 (16 reviews) | Not enough data | 
| **Role-Based Rules** | 8.6 (11 reviews) | Not enough data | 

#### Detection

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Data Exfiltration Detection** | 7.7 (11 reviews) | Not enough data | 
| **Activity Monitoring** | 9.0 (12 reviews) | Not enough data | 
| **Real-Time Detection** | 9.1 (13 reviews) | Not enough data | 

#### Protection

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Targeted Attack Prevention** | 9.1 (11 reviews) | Not enough data | 
| **Policy Enforcement** | 8.7 (13 reviews) | Not enough data | 
| **Spam Filtering** | 8.7 (13 reviews) | Not enough data | 

#### Agentic AI - Intelligent Email Protection

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Secure Email Gateway

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |
| **Paubox** | 9.1/10 | 128 |

#### Functionality

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Anti-Spam** | Not enough data | 9.2 (108 reviews) ✓ Verified | 
| **Anti-Malware** | Not enough data | 9.3 (105 reviews) ✓ Verified | 
| **Anti-Phishing** | Not enough data | 9.3 (104 reviews) ✓ Verified | 
| **Filtering Functionality** | Not enough data | 9.4 (99 reviews) ✓ Verified | 
| **Quarantine** | Not enough data | 9.2 (96 reviews) ✓ Verified | 
| **Outbound Email Monitoring** | Not enough data | 9.7 (108 reviews) ✓ Verified | 
| **Advanced Threat Intelligence/Protection** | Not enough data | 9.6 (92 reviews) | 
| **Archiving** | Not enough data | 9.2 (88 reviews) ✓ Verified | 
| **Reporting** | Not enough data | 9.2 (100 reviews) ✓ Verified | 
| **On-prem deployment** | Not enough data | 9.0 (70 reviews) | 

#### Agentic AI - Secure Email Gateway

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.6 (18 reviews) | 

### Email Encryption

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |
| **Paubox** | 9.5/10 | 253 |

#### Encryption Techniques - Email Encryption

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Encryption Algorithms** | Not enough data | Feature Not Available | 
| **Transport Encryption** | Not enough data | 9.8 (137 reviews) | 
| **End-to-End Encryption** | Not enough data | 9.9 (127 reviews) | 

#### Authentication, Verification, and Access Controls - Email Encryption

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Revocation Mechanisms** | Not enough data | Feature Not Available | 
| **Access Controls** | Not enough data | Feature Not Available | 
| **Digital Signatures** | Not enough data | 9.1 (100 reviews) | 
| **Certificate Authorities** | Not enough data | 9.1 (102 reviews) | 

#### Security Enhancements and Auditing - Email Encryption

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Malware Scanning** | Not enough data | 9.3 (103 reviews) | 
| **Reporting** | Not enough data | 9.5 (111 reviews) | 
| **Audit Trails** | Not enough data | 9.6 (101 reviews) | 
| **Data Loss Prevention (DLP)** | Not enough data | 9.3 (101 reviews) | 

#### Integration, Compatibility, and Usability - Email Encryption

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **User-Friendly Interfaces** | Not enough data | 9.8 (208 reviews) | 
| **APIs and SDKs** | Not enough data | 9.2 (91 reviews) | 
| **Email Client Integration** | Not enough data | 9.7 (152 reviews) | 
| **Automation** | Not enough data | 9.8 (157 reviews) | 

### Email Anti-spam

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |
| **Paubox** | N/A | N/A |

#### Agentic AI - Email Anti-spam Features

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Data Security

| Product | Score | Reviews |
|---|---|---|
| **KnowBe4 Cloud Email Security (Formerly Egress)** | N/A | N/A |
| **Paubox** | N/A | N/A |

#### Compliance

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Access Management** | Not enough data | Not enough data | 
| **At-Risk Analysis** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Sensitive Data Compliance** | Not enough data | Not enough data | 

#### Administration

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Database Management** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | 
| **API / integrations** | Not enough data | Not enough data | 

#### Security 

| Feature | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Multi-Factor Authentication** | Not enough data | Not enough data | 
| **Data Transport** | Not enough data | Not enough data | 
| **Data Types** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security), [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam), [Email Encryption Software](https://www.g2.com/categories/email-encryption), [Data Loss Prevention (DLP) Software](https://www.g2.com/categories/data-loss-prevention-dlp)

**Unique to KnowBe4 Cloud Email Security (Formerly Egress) (1):** [Intelligent Email Protection Software](https://www.g2.com/categories/intelligent-email-protection)

**Unique to Paubox (3):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Secure Email Gateway Software](https://www.g2.com/categories/secure-email-gateway), [Email Archiving Software](https://www.g2.com/categories/email-archiving)


---
## Reviewer Demographics

### By Company Size

| Segment | KnowBe4 Cloud Email Security (Formerly Egress) | Paubox | 
|---|---|---|
| **Small-Business** | 30.4% | 84.1% | 
| **Mid-Market** | 55.1% | 14.0% | 
| **Enterprise** | 14.5% | 1.9% | 

### By Industry

#### KnowBe4 Cloud Email Security (Formerly Egress)

- **Hospital & Health Care:** 18.8%
- **Information Technology and Services:** 5.8%
- **Education Management:** 5.8%
- **Legal Services:** 5.8%
- **Insurance:** 4.3%
- **Financial Services:** 4.3%
- **Law Practice:** 4.3%
- **Mental Health Care:** 4.3%
- **Information Services:** 2.9%
- **Primary/Secondary Education:** 2.9%
- **Other:** 40.6%

#### Paubox

- **Mental Health Care:** 35.9%
- **Hospital & Health Care:** 25.5%
- **Medical Practice:** 11.6%
- **Health, Wellness and Fitness:** 11.1%
- **Insurance:** 4.1%
- **Medical Devices:** 1.2%
- **Consulting:** 1.0%
- **Non-Profit Organization Management:** 1.0%
- **Alternative Medicine:** 0.9%
- **Real Estate:** 0.7%
- **Other:** 7.0%

---
## Alternatives

### Alternatives to KnowBe4 Cloud Email Security (Formerly Egress)

- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews)
- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (601 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)
- [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) — 4.5/5 stars (298 reviews)
- [Abnormal AI](https://www.g2.com/products/abnormal-ai/reviews) — 4.8/5 stars (73 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (425 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1436 reviews)
- [Check Point Email Security](https://www.g2.com/products/check-point-email-security/reviews) — 4.6/5 stars (534 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (486 reviews)
- [Valimail](https://www.g2.com/products/valimail/reviews) — 4.5/5 stars (459 reviews)

### Alternatives to Paubox

- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (601 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)
- [NeoCertified Secure Email](https://www.g2.com/products/neocertified-secure-email/reviews) — 4.8/5 stars (101 reviews)
- [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) — 4.4/5 stars (320 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (344 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) — 4.6/5 stars (425 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Valimail](https://www.g2.com/products/valimail/reviews) — 4.5/5 stars (459 reviews)

---
## Top Discussions

### KnowBe4 Cloud Email Security (Formerly Egress)

No discussions available for this product.

### Paubox

- Title: [What is Paubox?](https://www.g2.com/discussions/what-is-paubox) — 3 comments
  > **Top comment:** "It’s a service that works through your email to encrypt and secure outgoing and/or incoming messages. It’s pretty seamless! "
- Title: [Does Paubox interface with Salesforce or other CRM platforms?](https://www.g2.com/discussions/37231-does-paubox-interface-with-salesforce-or-other-crm-platforms) — 2 comments, 1 upvote
  > **Top comment:** "Hi Randy,
Paubox seamlessly integrates with business email providers such as Google Workspace, Microsoft 365, and Microsoft Exchange.

If you use..."
- Title: [Are there any fees for a Business Associate Agreement?](https://www.g2.com/discussions/are-there-any-fees-for-a-business-associate-agreement) — 2 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "No. All customers receive a Business Associate Agreement for free."
- Title: [Can I use my smartphone with Paubox?](https://www.g2.com/discussions/can-i-use-my-smartphone-with-paubox) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can use your smartphone and your favorite email apps. Paubox can also easily be setup on tablets and smartwatches with no proprietary apps or..."
- Title: [Outlook integration](https://www.g2.com/discussions/paubox-outlook-integration) — 1 comment, 1 upvote
  > **Top comment:** "Hi Brian,
Yes, Paubox works with all versions of Microsoft Outlook. Nothing to configure or install for the Outlook user. 

More info..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/knowbe4-cloud-email-security-formerly-egress-vs-paubox)