# Egencia by Amex GBT vs Workday Spend Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Amex GBT Egencia excels in providing a comprehensive travel management experience, with users appreciating the convenience of having all travel options in one app. This feature not only saves time but also offers a variety of choices for airlines, hotels, and rental cars, making it easier for travelers to stay within budget.
- **Users say** that Workday Spend Management stands out for its user-friendly interface, which many find intuitive and easy to navigate. Reviewers highlight the platform's alignment with business needs, making it a preferred choice for creating expense reports and managing financial tasks efficiently.
- **According to verified reviews** , Amex GBT Egencia has a significantly higher overall satisfaction score compared to Workday Spend Management. Users frequently mention the ease of locating itineraries and receipts, which enhances their booking and finance processes, contributing to a smoother user experience.
- **Reviewers mention** that while Workday Spend Management offers good support and a solid UI, it has fewer recent reviews, which may indicate less current user engagement. In contrast, Amex GBT Egencia has received a substantial number of recent reviews, reflecting ongoing user satisfaction and engagement with the platform.
- **G2 reviewers highlight** that Amex GBT Egencia's implementation process is quick and intuitive, with users specifically noting the ease of maneuvering through the booking process. This aspect is crucial for organizations looking to streamline travel management without extensive training.
- **Users report** that while Workday Spend Management has strong features for expense reporting, it faces challenges in areas like ACH and notifications, where Amex GBT Egencia performs better. This difference can impact day-to-day usability for teams that rely heavily on these functionalities.



| | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 894 | 19 | 
| **Largest Market Segment** | Enterprise (48.4% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### Workday Spend Management

Pros:
- Ease of Use (4 reviews)
- App Variety (1 reviews)

Cons:
- Not User-Friendly (2 reviews)
- Complexity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
  | **Meets Requirements** | 9.1 (674 reviews) | 9.0 (15 reviews) | 
  | **Ease of Use** | 9.1 (683 reviews) | 9.0 (16 reviews) | 
  | **Ease of Setup** | 9.1 (327 reviews) | Not enough data | 
  | **Ease of Admin** | 8.8 (244 reviews) | Not enough data | 
  | **Quality of Support** | 8.9 (601 reviews) | 9.2 (11 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (249 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.0 (628 reviews) | 8.3 (14 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Workday Spend Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 429 |
| **Workday Spend Management** | N/A | N/A |

#### Expense Reports

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (43 reviews) | Not enough data | 
| **Bank / Credit Card Integration** | 8.6 (46 reviews) | Not enough data | 
| **Smart Categorization** | 8.8 (44 reviews) | Not enough data | 
| **Digital Receipt Management** | 8.7 (43 reviews) | Not enough data | 
| **Employee Reimbursement** | 8.4 (33 reviews) | Not enough data | 
| **Currency Conversions** | 8.5 (28 reviews) | Not enough data | 
| **Credit Card Integration** | 8.7 (45 reviews) | Not enough data | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Ease of Booking** | 8.9 (373 reviews) ✓ Verified | Not enough data | 
| **Itinerary Management** | 8.9 (354 reviews) ✓ Verified | Not enough data | 
| **Trip Notifications** | 9.1 (352 reviews) ✓ Verified | Not enough data | 
| **Advanced Integrations** | 8.2 (245 reviews) ✓ Verified | Not enough data | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | Not enough data | 
| **Electronic Payments** | 8.4 (36 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | Not enough data | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | Not enough data | 
| **Mileage Tracking** | 8.3 (27 reviews) | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | Not enough data | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | Not enough data | 

#### Administration

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | Not enough data | 

#### Administration

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | Not enough data | 
| **Workflow** | 8.8 (30 reviews) | Not enough data | 
| **Automated Reminders** | 8.9 (40 reviews) | Not enough data | 
| **Policy Compliance Management** | 8.8 (37 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | Not enough data | 
| **APIs / Integration** | 7.8 (25 reviews) | Not enough data | 
| **Internationalization** | 8.4 (29 reviews) | Not enough data | 
| **Performance and Reliability** | 8.8 (43 reviews) | Not enough data | 
| **Mobile User Support** | 8.7 (38 reviews) | Not enough data | 
| **Offline** | 8.3 (27 reviews) | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **Workday Spend Management** | 8.6/10 | 8 |

#### Setup

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | 8.5 (8 reviews) | 
| **Approvals** | 8.6 (16 reviews) | 9.3 (7 reviews) | 
| **Alignment** | 8.2 (16 reviews) | 8.3 (7 reviews) | 

#### Performance

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | 8.8 (7 reviews) | 
| **Benchmarks** | 7.6 (16 reviews) | 8.6 (7 reviews) | 
| **Forecasting** | 7.6 (14 reviews) | 8.6 (6 reviews) | 
| **Savings** | 8.2 (15 reviews) | 8.1 (6 reviews) | 

#### Payment Cards

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | 7.5 (6 reviews) | 
| **Recurring Virtual** | 8.7 (13 reviews) | 7.5 (6 reviews) | 
| **Physical** | 7.8 (12 reviews) | 8.6 (6 reviews) | 

#### Reporting

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Real time** | 8.8 (14 reviews) | 9.2 (6 reviews) | 
| **Multiple Views** | 8.7 (14 reviews) | 9.4 (6 reviews) | 
| **Export** | 9.0 (14 reviews) | 9.2 (6 reviews) | 
| **Budgets** | 9.0 (13 reviews) | 8.3 (6 reviews) | 

#### Payments

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | 8.3 (6 reviews) | 
| **Recurring** | 8.3 (12 reviews) | 8.3 (6 reviews) | 
| **Employee Reimbursements** | 8.7 (13 reviews) | 8.3 (6 reviews) | 
| **ACH** | 6.3 (12 reviews) | 9.2 (6 reviews) | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | 9.0 (7 reviews) | 
| **Unique Cards** | 7.8 (12 reviews) | 8.9 (6 reviews) | 
| **Controls** | 7.6 (12 reviews) | 9.2 (6 reviews) | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.2/10 | 547 |
| **Workday Spend Management** | N/A | N/A |

#### Expense Reporting

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Expense Automation** | 8.5 (214 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.5 (222 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 8.9 (274 reviews) ✓ Verified | Not enough data | 
| **Mobile Functionality** | 8.8 (269 reviews) ✓ Verified | Not enough data | 

#### Travel Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Ease of Booking** | 8.9 (373 reviews) ✓ Verified | Not enough data | 
| **Itinerary Management** | 8.9 (354 reviews) ✓ Verified | Not enough data | 
| **Trip Notifications** | 9.1 (352 reviews) ✓ Verified | Not enough data | 
| **Advanced Integrations** | 8.2 (245 reviews) ✓ Verified | Not enough data | 

#### Approval 

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Rules** | 9.0 (311 reviews) ✓ Verified | Not enough data | 
| **Workflows** | 8.9 (280 reviews) ✓ Verified | Not enough data | 
| **Submit** | Feature Not Available | Not enough data | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Personalization** | 7.1 (67 reviews) | Not enough data | 
| **Predictive Analytics** | 7.2 (70 reviews) | Not enough data | 
| **Cost Savings** | 7.9 (72 reviews) | Not enough data | 
| **Efficiency** | 8.2 (72 reviews) | Not enough data | 
| **Real-Time Assistance** | 7.4 (71 reviews) | Not enough data | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (22 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (23 reviews) | Not enough data | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Workday Spend Management** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Spend Management Software](https://www.g2.com/categories/spend-management)

**Unique to Egencia by Amex GBT (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | Workday Spend Management | 
|---|---|---|
| **Small-Business** | 13.1% | 5.6% | 
| **Mid-Market** | 38.5% | 50.0% | 
| **Enterprise** | 48.4% | 44.4% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.5%
- **Computer Software:** 8.3%
- **Construction:** 4.1%
- **Hospital & Health Care:** 4.1%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.8%
- **Non-Profit Organization Management:** 2.5%
- **Higher Education:** 2.5%
- **Other:** 57.2%

#### Workday Spend Management

- **Information Technology and Services:** 11.1%
- **Financial Services:** 11.1%
- **Computer Software:** 11.1%
- **Telecommunications:** 5.6%
- **Outsourcing/Offshoring:** 5.6%
- **Non-Profit Organization Management:** 5.6%
- **Leisure, Travel & Tourism:** 5.6%
- **Law Enforcement:** 5.6%
- **Insurance:** 5.6%
- **Hospital & Health Care:** 5.6%
- **Other:** 27.8%

---
## Alternatives

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---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Workday Spend Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-workday-spend-management)