# Amex GBT Egencia vs Perk(formerly TravelPerk) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Amex GBT Egencia excels in providing a comprehensive travel management experience, with users appreciating the convenience of having all travel options—airlines, hotels, and rental cars—available in one app. This integration helps streamline the booking process and keeps travelers within budget.
- **Users say** that Perk(formerly TravelPerk) stands out for its user-friendly interface, making it easy to book flights and hotels. Reviewers highlight the customizable flight search feature, which enhances the booking experience and allows for better alignment with company policies.
- **Reviewers mention** that while Amex GBT Egencia offers a solid travel management solution, some users find it challenging to navigate specific workflows, which can lead to configuration difficulties. However, many appreciate the ease of locating itineraries and receipts, which aids in managing travel logistics.
- **According to verified reviews** , Perk(formerly TravelPerk) shines in itinerary management, with users enjoying the ability to manage all travel arrangements in one place. This feature is particularly beneficial for those coordinating travel for multiple events or offices, as it simplifies the overall process.
- **G2 reviewers report** that Amex GBT Egencia has a strong presence in the enterprise market, which may appeal to larger organizations. However, users in the mid-market segment may find Perk(formerly TravelPerk) more tailored to their needs, as it has a higher percentage of reviews from mid-sized companies.
- **Users say** that Perk(formerly TravelPerk) offers superior support and responsiveness, with many praising the quality of assistance provided. This is reflected in their higher ratings for support-related features, making it a preferred choice for businesses that prioritize customer service.



| | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 888 | 1,947 | 
| **Largest Market Segment** | Enterprise (48.3% of reviews) | Mid-Market (62.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free 5 Bookings Per Month | 

---
## Top Pros & Cons

### Amex GBT Egencia

Pros:
- Ease of Use (98 reviews)
- Easy Booking (71 reviews)

Cons:
- Poor Customer Support (30 reviews)
- Booking Issues (25 reviews)

### Perk(formerly TravelPerk)

Pros:
- Ease of Use (148 reviews)
- Easy Booking (92 reviews)

Cons:
- Booking Issues (44 reviews)
- Booking Confusion (36 reviews)

---
## Ratings Comparison
| Rating | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
  | **Meets Requirements** | 9.1 (671 reviews) | 9.1 (1527 reviews) | 
  | **Ease of Use** | 9.1 (680 reviews) | 9.3 (1544 reviews) | 
  | **Ease of Setup** | 9.1 (324 reviews) | 9.2 (417 reviews) | 
  | **Ease of Admin** | 8.8 (244 reviews) | 9.2 (263 reviews) | 
  | **Quality of Support** | 8.9 (598 reviews) | 9.3 (1361 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (249 reviews) | 9.2 (256 reviews) | 
  | **Product Direction (% positive)** | 8.0 (626 reviews) | 8.9 (1461 reviews) | 

---
## Pricing

### Amex GBT Egencia

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Perk(formerly TravelPerk)

#### Entry-Level Pricing

Plan: Starter

Price: Free 5 Bookings Per Month

Description: First 5 bookings free each month, then it's 5% per booking



Key Features:
- Book all your business travel and accommodation from one place
- Access to our global inventory
- Consolidated invoicing

[Browse all 3 editions](https://www.g2.com/products/perk-formerly-travelperk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | 8.7/10 | 427 |
| **Perk(formerly TravelPerk)** | 9.5/10 | 1296 |

#### Expense Reports

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (43 reviews) | 9.7 (36 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (46 reviews) | 9.6 (45 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (44 reviews) | Feature Not Available | 
| **Digital Receipt Management** | 8.7 (43 reviews) | 9.5 (44 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 9.5 (33 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 9.5 (39 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.7 (45 reviews) | 9.5 (43 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Ease of Booking** | 8.9 (371 reviews) ✓ Verified | 9.3 (1176 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (354 reviews) ✓ Verified | 9.0 (927 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (352 reviews) ✓ Verified | 9.1 (964 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (245 reviews) ✓ Verified | 8.2 (549 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 9.5 (34 reviews) | 
| **Electronic Payments** | 8.4 (36 reviews) | 9.9 (28 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 9.7 (29 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 9.8 (31 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 9.7 (24 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 9.1 (47 reviews) | 

#### Platform

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 9.2 (27 reviews) | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 9.2 (34 reviews) ✓ Verified | 

#### Administration

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 9.6 (27 reviews) ✓ Verified | 

#### Administration

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 9.8 (30 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 9.3 (42 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | Feature Not Available | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 9.7 (34 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 9.5 (39 reviews) ✓ Verified | 

#### Platform

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 9.5 (38 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 9.3 (27 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 9.6 (38 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 9.2 (42 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 9.1 (36 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | Feature Not Available | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | 8.1/10 | 18 |
| **Perk(formerly TravelPerk)** | N/A | N/A |

#### Setup

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 

#### Performance

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Real time** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 

#### Payments

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 

#### Fraud & Risk Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | 8.2/10 | 543 |
| **Perk(formerly TravelPerk)** | 8.7/10 | 1409 |

#### Expense Reporting

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Expense Automation** | 8.5 (213 reviews) ✓ Verified | 9.2 (141 reviews) ✓ Verified | 
| **Integration** | 8.4 (221 reviews) ✓ Verified | 9.0 (137 reviews) ✓ Verified | 
| **Compliance** | 8.9 (274 reviews) ✓ Verified | 9.2 (170 reviews) ✓ Verified | 
| **Mobile Functionality** | 8.8 (269 reviews) ✓ Verified | 9.0 (180 reviews) ✓ Verified | 

#### Travel Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Ease of Booking** | 8.9 (371 reviews) ✓ Verified | 9.3 (1176 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (354 reviews) ✓ Verified | 9.0 (927 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (352 reviews) ✓ Verified | 9.1 (964 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (245 reviews) ✓ Verified | 8.2 (549 reviews) ✓ Verified | 

#### Approval 

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Rules** | 9.0 (311 reviews) ✓ Verified | 9.1 (214 reviews) ✓ Verified | 
| **Workflows** | 8.9 (280 reviews) ✓ Verified | 9.1 (193 reviews) ✓ Verified | 
| **Submit** | Feature Not Available | 9.3 (207 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Personalization** | 7.1 (67 reviews) | 7.2 (12 reviews) | 
| **Predictive Analytics** | 7.2 (69 reviews) | 7.9 (13 reviews) | 
| **Cost Savings** | 7.9 (72 reviews) | 7.5 (14 reviews) | 
| **Efficiency** | 8.2 (72 reviews) | 7.0 (15 reviews) | 
| **Real-Time Assistance** | 7.4 (70 reviews) | 8.0 (28 reviews) | 

#### Agentic AI - Travel Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (22 reviews) | 9.2 (8 reviews) | 
| **Proactive Assistance** | 7.3 (23 reviews) | 8.7 (9 reviews) | 

#### Employee Risk Management

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | 8.6 (7 reviews) | 
| **Traveler Tracking** | Not enough data | 9.4 (6 reviews) | 
| **Risk Alerts & Safety Notifications** | Not enough data | 9.0 (5 reviews) | 

#### Sustainability & Reporting

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Travel Agency

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | N/A | N/A |
| **Perk(formerly TravelPerk)** | N/A | N/A |

#### Agentic AI - Travel Agency

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | N/A | N/A |
| **Perk(formerly TravelPerk)** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management)


**Unique to Perk(formerly TravelPerk) (1):** [Travel Agency Software](https://www.g2.com/categories/travel-agency)


---
## Reviewer Demographics

### By Company Size

| Segment | Amex GBT Egencia | Perk(formerly TravelPerk) | 
|---|---|---|
| **Small-Business** | 13.2% | 20.7% | 
| **Mid-Market** | 38.5% | 62.0% | 
| **Enterprise** | 48.3% | 17.2% | 

### By Industry

#### Amex GBT Egencia

- **Information Technology and Services:** 8.5%
- **Computer Software:** 8.4%
- **Hospital & Health Care:** 4.1%
- **Construction:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.1%
- **Internet:** 2.9%
- **Retail:** 2.7%
- **Non-Profit Organization Management:** 2.5%
- **Higher Education:** 2.5%
- **Other:** 57.4%

#### Perk(formerly TravelPerk)

- **Information Technology and Services:** 15.9%
- **Computer Software:** 13.4%
- **Financial Services:** 8.3%
- **Internet:** 4.9%
- **Marketing and Advertising:** 3.9%
- **Leisure, Travel & Tourism:** 2.1%
- **Retail:** 2.1%
- **Hospitality:** 1.9%
- **Events Services:** 1.8%
- **Telecommunications:** 1.5%
- **Other:** 44.2%

---
## Alternatives

### Alternatives to Amex GBT Egencia

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9087 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7052 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (378 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2413 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5638 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1572 reviews)

### Alternatives to Perk(formerly TravelPerk)

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9087 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7052 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (378 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2413 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5638 reviews)
- [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (713 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1572 reviews)

---
## Top Discussions

### Amex GBT Egencia

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Perk(formerly TravelPerk)

- Title: [How can I create a voyage with 2 employees leaving from different places.](https://www.g2.com/discussions/15663-how-can-i-create-a-voyage-with-2-employees-leaving-from-different-places) — 3 comments, 2 upvotes
  > **Top comment:** "aws"
- Title: [When will you release a mobile application?](https://www.g2.com/discussions/6231-when-will-you-release-a-mobile-application) — 1 comment, 1 upvote
  > **Top comment:** "The tool will be fully responsive by the end of the year (2017) and we shall release our native app by early 2018.

As to the "why?"
As a startup set out to..."
- Title: [How do I contact for an emergency, any user can call?](https://www.g2.com/discussions/support-e420f435-a70a-4eb0-b27f-acebb25e0c0b) — 1 comment, 1 upvote
  > **Top comment:** "the best way is to simply open a chat window in Travelperk's app"
- Title: [How much does this service cost?](https://www.g2.com/discussions/pricing-ac9b7e58-c7e1-47bc-85f5-74e9da1d527d) — 1 comment, 2 upvotes
  > **Top comment:** "Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible Options"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amex-gbt-egencia-vs-perk-formerly-travelperk)