# Amex GBT Egencia vs Perk (formerly TravelPerk) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Amex GBT Egencia excels in providing a streamlined booking experience, with users highlighting how **booking flights and hotels is straightforward and fast**. The app's effective search filters allow for quick comparisons, making it easy to find options that fit specific needs.
- **Users say** that Perk(formerly TravelPerk) stands out for its user-friendly interface, which simplifies the booking process. Reviewers appreciate the ability to **send flight or hotel selections for manager approval** without the hassle of entering payment information, making it a hassle-free experience.
- **According to verified reviews** , Amex GBT Egencia is praised for its comprehensive travel management capabilities, with users noting that **having all trip details in one app** saves time and enhances organization during travel.
- **Reviewers mention** that Perk(formerly TravelPerk) offers exceptional customer service, often described as **5-star**. Users have shared positive experiences with the support team, especially when resolving booking issues or making last-minute changes.
- **G2 reviewers report** that while both platforms have similar scores for ease of use, Perk(formerly TravelPerk) slightly edges out with a higher rating. Users find it **very easy to navigate** , which contributes to a more efficient travel booking process.
- **Users say** that Amex GBT Egencia provides a solid range of options for travel, including airlines, hotels, and rental cars, which helps users stay within budget while offering **more choices for travelers**. This flexibility is a key advantage for organizations managing diverse travel needs.



| | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 888 | 1,968 | 
| **Largest Market Segment** | Enterprise (48.3% of reviews) | Mid-Market (62.1% of reviews) | 
| **Entry Level Price** | No pricing available | Free 5 Bookings Per Month | 

---
## Top Pros & Cons

### Amex GBT Egencia

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### Perk (formerly TravelPerk)

Pros:
- Ease of Use (149 reviews)
- Easy Booking (93 reviews)

Cons:
- Booking Issues (44 reviews)
- Booking Confusion (36 reviews)

---
## Ratings Comparison
| Rating | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
  | **Meets Requirements** | 9.1 (671 reviews) | 9.1 (1544 reviews) | 
  | **Ease of Use** | 9.1 (680 reviews) | 9.3 (1561 reviews) | 
  | **Ease of Setup** | 9.1 (324 reviews) | 9.3 (432 reviews) | 
  | **Ease of Admin** | 8.8 (244 reviews) | 9.2 (263 reviews) | 
  | **Quality of Support** | 8.9 (598 reviews) | 9.3 (1377 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (249 reviews) | 9.2 (256 reviews) | 
  | **Product Direction (% positive)** | 8.0 (626 reviews) | 8.9 (1473 reviews) | 

---
## Pricing

### Amex GBT Egencia

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Perk (formerly TravelPerk)

#### Entry-Level Pricing

Plan: Starter

Price: Free 5 Bookings Per Month

Description: First 5 bookings free each month, then it's 5% per booking



Key Features:
- Book all your business travel and accommodation from one place
- Access to our global inventory
- Consolidated invoicing

[Browse all 3 editions](https://www.g2.com/products/perk-formerly-travelperk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | 8.7/10 | 427 |
| **Perk (formerly TravelPerk)** | 9.5/10 | 1312 |

#### Expense Reports

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (43 reviews) | 9.7 (36 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (46 reviews) | 9.6 (45 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (44 reviews) | Feature Not Available | 
| **Digital Receipt Management** | 8.7 (43 reviews) | 9.5 (44 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 9.5 (33 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 9.5 (39 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.7 (45 reviews) | 9.5 (43 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Ease of Booking** | 8.9 (371 reviews) ✓ Verified | 9.3 (1190 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (354 reviews) ✓ Verified | 9.0 (929 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (352 reviews) ✓ Verified | 9.1 (965 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (245 reviews) ✓ Verified | 8.2 (551 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 9.5 (34 reviews) | 
| **Electronic Payments** | 8.4 (36 reviews) | 9.9 (28 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 9.7 (29 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 9.8 (31 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 9.7 (24 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 9.1 (47 reviews) | 

#### Platform

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 9.2 (27 reviews) | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 9.2 (34 reviews) ✓ Verified | 

#### Administration

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 9.6 (27 reviews) ✓ Verified | 

#### Administration

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 9.8 (30 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 9.3 (42 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | Feature Not Available | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 9.7 (34 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 9.5 (39 reviews) ✓ Verified | 

#### Platform

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 9.5 (38 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 9.3 (27 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 9.6 (38 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 9.2 (42 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 9.1 (36 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | Feature Not Available | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | 8.1/10 | 18 |
| **Perk (formerly TravelPerk)** | N/A | N/A |

#### Setup

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 

#### Performance

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Real time** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 

#### Payments

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 

#### Fraud & Risk Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | 8.2/10 | 543 |
| **Perk (formerly TravelPerk)** | 8.7/10 | 1427 |

#### Expense Reporting

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Expense Automation** | 8.5 (213 reviews) ✓ Verified | 9.2 (141 reviews) ✓ Verified | 
| **Integration** | 8.4 (221 reviews) ✓ Verified | 9.0 (139 reviews) ✓ Verified | 
| **Compliance** | 8.9 (274 reviews) ✓ Verified | 9.2 (172 reviews) ✓ Verified | 
| **Mobile Functionality** | 8.8 (269 reviews) ✓ Verified | 9.0 (180 reviews) ✓ Verified | 

#### Travel Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Ease of Booking** | 8.9 (371 reviews) ✓ Verified | 9.3 (1190 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (354 reviews) ✓ Verified | 9.0 (929 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (352 reviews) ✓ Verified | 9.1 (965 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (245 reviews) ✓ Verified | 8.2 (551 reviews) ✓ Verified | 

#### Approval 

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Rules** | 9.0 (311 reviews) ✓ Verified | 9.1 (216 reviews) ✓ Verified | 
| **Workflows** | 8.9 (280 reviews) ✓ Verified | 9.1 (196 reviews) ✓ Verified | 
| **Submit** | Feature Not Available | 9.3 (210 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Personalization** | 7.1 (67 reviews) | 7.4 (13 reviews) | 
| **Predictive Analytics** | 7.2 (69 reviews) | 7.9 (13 reviews) | 
| **Cost Savings** | 7.9 (72 reviews) | 7.5 (14 reviews) | 
| **Efficiency** | 8.2 (72 reviews) | 7.2 (16 reviews) | 
| **Real-Time Assistance** | 7.4 (70 reviews) | 7.8 (30 reviews) | 

#### Agentic AI - Travel Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (22 reviews) | 9.2 (8 reviews) | 
| **Proactive Assistance** | 7.3 (23 reviews) | 8.7 (9 reviews) | 

#### Employee Risk Management

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | Not enough data | 8.5 (9 reviews) | 
| **Traveler Tracking** | Not enough data | 9.4 (6 reviews) | 
| **Risk Alerts & Safety Notifications** | Not enough data | 9.0 (5 reviews) | 

#### Sustainability & Reporting

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Travel Agency

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | N/A | N/A |
| **Perk (formerly TravelPerk)** | N/A | N/A |

#### Agentic AI - Travel Agency

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Amex GBT Egencia** | N/A | N/A |
| **Perk (formerly TravelPerk)** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management)


**Unique to Perk (formerly TravelPerk) (1):** [Travel Agency Software](https://www.g2.com/categories/travel-agency)


---
## Reviewer Demographics

### By Company Size

| Segment | Amex GBT Egencia | Perk (formerly TravelPerk) | 
|---|---|---|
| **Small-Business** | 13.2% | 20.5% | 
| **Mid-Market** | 38.5% | 62.1% | 
| **Enterprise** | 48.3% | 17.4% | 

### By Industry

#### Amex GBT Egencia

- **Information Technology and Services:** 8.5%
- **Computer Software:** 8.4%
- **Hospital & Health Care:** 4.1%
- **Construction:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.1%
- **Internet:** 2.9%
- **Retail:** 2.7%
- **Non-Profit Organization Management:** 2.5%
- **Higher Education:** 2.5%
- **Other:** 57.4%

#### Perk (formerly TravelPerk)

- **Information Technology and Services:** 15.8%
- **Computer Software:** 13.4%
- **Financial Services:** 8.4%
- **Internet:** 4.8%
- **Marketing and Advertising:** 3.9%
- **Retail:** 2.1%
- **Leisure, Travel & Tourism:** 2.1%
- **Hospitality:** 1.9%
- **Events Services:** 1.8%
- **Telecommunications:** 1.5%
- **Other:** 44.3%

---
## Alternatives

### Alternatives to Amex GBT Egencia

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9090 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7055 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (378 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2414 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5639 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1573 reviews)

### Alternatives to Perk (formerly TravelPerk)

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9090 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7055 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (378 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2414 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5639 reviews)
- [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (714 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1573 reviews)

---
## Top Discussions

### Amex GBT Egencia

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Perk (formerly TravelPerk)

- Title: [How can I create a voyage with 2 employees leaving from different places.](https://www.g2.com/discussions/15663-how-can-i-create-a-voyage-with-2-employees-leaving-from-different-places) — 3 comments, 2 upvotes
  > **Top comment:** "aws"
- Title: [When will you release a mobile application?](https://www.g2.com/discussions/6231-when-will-you-release-a-mobile-application) — 1 comment, 1 upvote
  > **Top comment:** "The tool will be fully responsive by the end of the year (2017) and we shall release our native app by early 2018.

As to the "why?"
As a startup set out to..."
- Title: [How do I contact for an emergency, any user can call?](https://www.g2.com/discussions/support-e420f435-a70a-4eb0-b27f-acebb25e0c0b) — 1 comment, 1 upvote
  > **Top comment:** "the best way is to simply open a chat window in Travelperk's app"
- Title: [How much does this service cost?](https://www.g2.com/discussions/pricing-ac9b7e58-c7e1-47bc-85f5-74e9da1d527d) — 1 comment, 2 upvotes
  > **Top comment:** "Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible Options"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/amex-gbt-egencia-vs-perk-formerly-travelperk)