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# Egencia by Amex GBT vs Perk (formerly TravelPerk) Comparison - What are their main differences?

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Egencia by Amex GBTPerk (formerly TravelPerk)[+ Add Product](#)

Pricing

**Egencia by Amex GBT**
No pricing available

**Perk (formerly TravelPerk)**
Free Trial

**Free** 5 Bookings Per Month · Starter

**Pricing Insights**
from reviews

Time to Implement

**Egencia by Amex GBT**
2 months

Based on 34 responses

**Perk (formerly TravelPerk)**
2 months

Based on 82 responses

Return on Investment

**Egencia by Amex GBT**
13 months

Based on 32 responses

**Perk (formerly TravelPerk)**
9 months4 months sooner

Based on 62 responses

Perceived Cost

**Egencia by Amex GBT**
$$$$$

**Perk (formerly TravelPerk)**
$$$$$

Average Discount

**Egencia by Amex GBT**
14%2% more

**Perk (formerly TravelPerk)**
12%

 ![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")

 ![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)")

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**Pros & Cons**
from reviews

**Egencia by Amex GBT**
[
Ease of Use (98)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1140391&qs=pros-and-cons#reviews)[
Easy Booking (71)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139042&qs=pros-and-cons#reviews)[
Poor Customer Support (30)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139115&qs=pros-and-cons#reviews)[
Booking Issues (25)
](https://www.g2.com/products/egencia-by-amex-gbt/reviews?filters%5Bsentiment_snippet%5D=1139961&qs=pros-and-cons#reviews)

**Perk (formerly TravelPerk)**
[
Ease of Use (148)
](https://www.g2.com/products/perk-formerly-travelperk/reviews?filters%5Bsentiment_snippet%5D=1222974&qs=pros-and-cons#reviews)[
Easy Booking (92)
](https://www.g2.com/products/perk-formerly-travelperk/reviews?filters%5Bsentiment_snippet%5D=1222597&qs=pros-and-cons#reviews)[
Booking Issues (44)
](https://www.g2.com/products/perk-formerly-travelperk/reviews?filters%5Bsentiment_snippet%5D=1224122&qs=pros-and-cons#reviews)[
Booking Confusion (36)
](https://www.g2.com/products/perk-formerly-travelperk/reviews?filters%5Bsentiment_snippet%5D=2455030&qs=pros-and-cons#reviews)

Integrations

**Egencia by Amex GBT**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01ed0535f85e0642025744db1e493e01/abacus-2026-01-28.png "Product Avatar Image")

Abacus

](https://www.g2.com/products/abacus-2026-01-28/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22c3859d1ea2db7c3965d0825975f2ae/certify-certify.png "Product Avatar Image")

Certify

](https://www.g2.com/products/certify-certify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fd9b0bfb1f3808b39549e873c236f95f/coupa-software-coupa.png "Product Avatar Image")

Coupa

](https://www.g2.com/products/coupa-software-coupa/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e133b0269b65c3c7fb6972a1bb819d6b/databasics-pty-ltd-databasics.png "Product Avatar Image")

databasics

](https://www.g2.com/products/databasics-pty-ltd-databasics/reviews)[
View all
](https://www.g2.com/products/egencia-by-amex-gbt/integrations)

**Perk (formerly TravelPerk)**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image")

Azure Active Directory...

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a50f19b266676866f77789e43f5d3a4d/bamboohr.png "Product Avatar Image")

BambooHR

](https://www.g2.com/products/bamboohr/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d250c7377dee73c37a39c546077d664/bill-spend-expense-formerly-divvy.png "Product Avatar Image")

BILL Spend & Expense...

](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_edc90cad3f8e5756996366c4261a76d8/brex.png "Product Avatar Image")

Brex

](https://www.g2.com/products/brex/reviews)[
View all
](https://www.g2.com/products/perk-formerly-travelperk/integrations)

Screenshots

**Egencia by Amex GBT**
 ![Egencia by Amex GBT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1793447/Egencia-Home-screen-chat-ai-image%282%29.png)

**Perk (formerly TravelPerk)**
 ![Perk (formerly TravelPerk) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1576129/Review-Platform-Image-4.png)

**Ratings**
from reviews

Meets Requirements

**Egencia by Amex GBT**

9.1

9.1714

**Perk (formerly TravelPerk)**

9.0

9.01,713

Ease of Use

**Egencia by Amex GBT**

9.1

9.1723

**Perk (formerly TravelPerk)**

9.3

9.31,731

Ease of Setup

**Egencia by Amex GBT**

9.0

9.0365

**Perk (formerly TravelPerk)**

9.3

9.3584

Ease of Admin

**Egencia by Amex GBT**

8.8

8.8255

**Perk (formerly TravelPerk)**

9.2

9.2284

Quality of Support

**Egencia by Amex GBT**

8.9

8.9636

**Perk (formerly TravelPerk)**

9.2

9.21,534

Has the product been a good partner in doing business?

**Egencia by Amex GBT**

8.8

8.8260

**Perk (formerly TravelPerk)**

9.2

9.2277

Product Direction (% positive)

**Egencia by Amex GBT**

8.0

8.0659

**Perk (formerly TravelPerk)**

8.9

8.91,589

**Features**
ratings from reviews

Expense Management

8.7

466

9.5

1,470

Travel Management

8.4

586

8.6

1,596

Spend Management

8.1

19

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
13.7%

Mid-Market(51-1000 emp.)
38.0%

Enterprise(\> 1000 emp.)
48.4%

Small-Business(50 or fewer emp.)
13.7%

Mid-Market(51-1000 emp.)
38.0%

Enterprise(\> 1000 emp.)
48.4%

Small-Business(50 or fewer emp.)
19.2%

Mid-Market(51-1000 emp.)
62.5%

Enterprise(\> 1000 emp.)
18.3%

Small-Business(50 or fewer emp.)
19.2%

Mid-Market(51-1000 emp.)
62.5%

Enterprise(\> 1000 emp.)
18.3%

**Reviewers' Industry**

[![Egencia by Amex GBT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Egencia by Amex GBT")](https://www.g2.com/products/egencia-by-amex-gbt/reviews)
Egencia by Amex GBT

Information Technology and Services
8.4%

Computer Software
8.1%

Construction
4.3%

Hospital & Health Care
4.0%

Financial Services
3.8%

Other
71.4%

[![Perk (formerly TravelPerk)](https://images.g2crowd.com/uploads/product/hd_favicon/b27e71cc75c21b13a09b811f5bda5ab6/perk-formerly-travelperk.svg "Perk (formerly TravelPerk)")](https://www.g2.com/products/perk-formerly-travelperk/reviews)
Perk (formerly TravelPerk)

Information Technology and Services
15.2%

Computer Software
13.7%

Financial Services
8.3%

Internet
4.4%

Marketing and Advertising
3.7%

Other
54.7%

Alternatives

**Egencia by Amex GBT Alternatives**

 ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")

[
Navan (Formerly TripActions)
](/products/navan-formerly-tripactions/reviews)

 ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")

[
SAP Concur
](/products/sap-concur/reviews)

 ![Routespring](https://images.g2crowd.com/uploads/product/hd_favicon/3538a13d24929a69cf59ef0bac235cc9/routespring.svg "Routespring")

[
Routespring
](/products/routespring/reviews)

 ![TravelBank](https://images.g2crowd.com/uploads/product/hd_favicon/1541452164/travelbank.svg "TravelBank")

[
TravelBank
](/products/travelbank/reviews)

**Perk (formerly TravelPerk) Alternatives**

 ![Navan (Formerly TripActions)](https://images.g2crowd.com/uploads/product/hd_favicon/a51f79a29d04ad2be64cec35266596eb/navan-formerly-tripactions.svg "Navan (Formerly TripActions)")

[
Navan (Formerly TripActions)
](/products/navan-formerly-tripactions/reviews)

 ![SAP Concur](https://images.g2crowd.com/uploads/product/hd_favicon/fb80859373f26969a7a13ca1201dbf4c/sap-concur.svg "SAP Concur")

[
SAP Concur
](/products/sap-concur/reviews)

 ![Routespring](https://images.g2crowd.com/uploads/product/hd_favicon/3538a13d24929a69cf59ef0bac235cc9/routespring.svg "Routespring")

[
Routespring
](/products/routespring/reviews)

 ![TravelBank](https://images.g2crowd.com/uploads/product/hd_favicon/1541452164/travelbank.svg "TravelBank")

[
TravelBank
](/products/travelbank/reviews)

## Egencia by Amex GBT vs Perk (formerly TravelPerk) FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Egencia by Amex GBT vs Perk (formerly TravelPerk)?

Perk (formerly TravelPerk) stands out for higher reviewer satisfaction on setup and support, while Egencia by Amex GBT is most frequently praised for ease of use.

| | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.5/5 (923 reviews) | 4.6/5 (2,099 reviews) |
| Largest Segment | Enterprise | Mid-Market |
| Ease of Setup score | 9.0 | 9.3 |
| Quality of Support score | 8.9 | 9.3 |
| Top Reviewer-Cited Strength | Ease of Use (96 all-time mentions) | — |

### How do the pricing models of Egencia by Amex GBT and Perk (formerly TravelPerk) compare?

Perk (formerly TravelPerk) is rated higher for value, with a stronger Price/Cost satisfaction score than Egencia by Amex GBT.

- **Egencia by Amex GBT:** In recent reviews, several reviewers note competitive pricing but mention that some rates can be higher than booking direct, and fees are occasionally cited as a drawback.
- **Perk (formerly TravelPerk):** Reviewers consistently describe Perk as offering fair prices and strong value, with some noting that while it is relatively expensive, the reliability and support justify the investment.

### What are the best alternatives to Egencia by Amex GBT and Perk (formerly TravelPerk)?

The top 3 alternatives to Egencia by Amex GBT and Perk (formerly TravelPerk) are Navan (Formerly TripActions), SAP Concur, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | 4.5/5 (923 reviews) | Enterprise | Competitive pricing, but some rates higher than direct booking | Ease of Use (96 all-time mentions) |
| [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) | 4.6/5 (2,099 reviews) | Mid-Market | Fair prices, strong value, support justifies cost | — |
| [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297 reviews) | Mid-Market | — | — |
| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7,183 reviews) | Enterprise | — | — |

### Which Travel Management features should I prioritize when comparing Egencia by Amex GBT and Perk (formerly TravelPerk)?

Buyers should prioritize ease of use, setup experience, support quality, reporting features, and integration capabilities when comparing Egencia by Amex GBT and Perk (formerly TravelPerk).

- **Ease of Use:** Egencia by Amex GBT scores 9.1 with 96 all-time mentions for ease of use; Perk (formerly TravelPerk) scores 9.3.
- **Ease of Setup:** Egencia by Amex GBT scores 9.0; Perk (formerly TravelPerk) scores 9.3.
- **Quality of Support:** Egencia by Amex GBT scores 8.9 with 55 all-time mentions for customer support; Perk (formerly TravelPerk) scores 9.3.
- **Reporting Features:** Egencia by Amex GBT has 14 all-time mentions for reporting features; Perk (formerly TravelPerk) is frequently cited for flexible reporting in recent reviews.
- **Integrations:** Egencia by Amex GBT is mentioned for Expensify integration; Perk (formerly TravelPerk) is cited for HR and finance tool integrations in recent reviews.

### What are the pros and cons of Egencia by Amex GBT vs Perk (formerly TravelPerk)?

Egencia by Amex GBT is most frequently praised for ease of use, while Perk (formerly TravelPerk) is highlighted for its user-friendly interface and strong support.

- **Egencia by Amex GBT strengths:** Ease of use (96 all-time mentions), easy booking (70), convenience (58), customer support (55), efficiency (34), intuitive design (30), travel management (29), easy setup (20), reporting features (14), expense management (11).
- **Egencia by Amex GBT trade-offs:** Poor customer support (29 all-time mentions), booking issues (25), booking confusion (20), limited options (17), cancellation issues (10), some reviewers note higher fees and less flexibility for payment changes.
- **Perk (formerly TravelPerk) strengths:** In recent reviews, reviewers highlight a user-friendly interface, quick setup, reliable 24/7 support, automation features, and strong integration with HR and finance tools.
- **Perk (formerly TravelPerk) trade-offs:** Some reviewers mention higher prices compared to booking direct, limited accommodation or travel options in certain regions, and occasional delays in support response during urgent situations.

### Is Egencia by Amex GBT or Perk (formerly TravelPerk) better for small businesses?

Perk (formerly TravelPerk) is the better fit for small businesses, with a larger share of mid-market and small-business reviewers and consistently positive sentiment on ease of use and setup.

- **Egencia by Amex GBT:** Largest segment is Enterprise; reviewers note strong ease of use and setup, but some mention complexity and higher fees as drawbacks for smaller organizations.
- **Perk (formerly TravelPerk):** Largest segment is Mid-Market; reviewers from small and mid-sized companies consistently praise its intuitive interface, quick setup, and value for smaller teams.

### Which Travel Management platform has better integrations?

Perk (formerly TravelPerk) is favored for integrations, with reviewers citing strong connections to HR and finance tools.

- **Egencia by Amex GBT:** Expensify integration is mentioned in recent reviews, with a small number of all-time mentions.
- **Perk (formerly TravelPerk):** Reviewers highlight integrations with HR systems and finance reporting tools, frequently cited in recent reviews.

### How do Egencia by Amex GBT and Perk (formerly TravelPerk) compare on customer support?

Perk (formerly TravelPerk) leads on Quality of Support, with a 0.4-point advantage over Egencia by Amex GBT (9.3 vs 8.9).

- **Egencia by Amex GBT:** Reviewers mention helpful and courteous support, but 29 all-time mentions cite poor customer support and some note slow or inconsistent response times.
- **Perk (formerly TravelPerk):** Reviewers consistently praise quick, knowledgeable, and reliable support, with frequent positive mentions of 24/7 availability and effective issue resolution.

### Which is easier to implement, Egencia by Amex GBT or Perk (formerly TravelPerk)?

Perk (formerly TravelPerk) is rated higher for Ease of Setup, with a 0.3-point advantage over Egencia by Amex GBT (9.3 vs 9.0).

- **Egencia by Amex GBT:** Reviewers frequently describe setup as easy and straightforward, with 20 all-time mentions for easy setup and scores of 7.0 in many recent reviews.
- **Perk (formerly TravelPerk):** Reviewers consistently report a quick and simple setup process, with many citing a smooth onboarding experience and scores of 7.0 in recent reviews.

### Which product has better Reporting?

Egencia by Amex GBT is more frequently cited for Reporting, with 14 all-time mentions for reporting features and strong reviewer sentiment.

- **Egencia by Amex GBT:** Reporting features have 14 all-time mentions, and reviewers highlight customizable and quick reporting capabilities.
- **Perk (formerly TravelPerk):** Reviewers note flexible reporting and integration with finance tools, with recent reviews describing strong reporting and analysis features.