# Egencia by Amex GBT vs SAP Concur Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Egencia by Amex GBT. Users appreciate its intuitive mobile app, which allows for easy receipt capture on the go, making expense management more efficient.
- **Users say** that while Egencia by Amex GBT offers a user-friendly interface and quick responses from account management, it falls short in overall satisfaction compared to SAP Concur. Reviewers highlight the ease of accessing information on Egencia's platform, but many still prefer the comprehensive features of SAP Concur for expense submissions.
- **Reviewers mention** that SAP Concur's implementation process is praised for its simplicity, with users noting the intuitive onboarding wizard that helps set up different expense types and thresholds. In contrast, some Egencia users have expressed a desire for more streamlined setup processes.
- **According to verified reviews** , SAP Concur's expense automation features are highly regarded, with users noting the ease of dragging and dropping files for expense claims. Egencia, while effective for travel management, does not offer the same level of automation in expense reporting, which can be a drawback for users managing both travel and expenses.
- **Users highlight** that Egencia's strength lies in its travel management capabilities, particularly its ability to load negotiated agreements into a central TMC. However, SAP Concur's robust integration with HRIS systems like Workday provides a more seamless experience for users managing both travel and expenses.
- **Reviewers appreciate** the quality of support from Egencia, noting their commitment to continuous improvement and the addition of new tools. However, SAP Concur's support is also well-rated, with users mentioning the effectiveness of its approval flow management, which integrates well with existing workflows.



| | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 923 | 7,179 | 
| **Largest Market Segment** | Enterprise (48.4% of reviews) | Enterprise (54.8% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $7.00 | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### SAP Concur

Pros:
- Ease of Use (518 reviews)
- Expense Management (424 reviews)

Cons:
- Not Intuitive (106 reviews)
- Learning Curve (98 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
  | **Meets Requirements** | 9.1 (696 reviews) | 8.7 (6002 reviews) | 
  | **Ease of Use** | 9.1 (706 reviews) | 8.0 (6086 reviews) | 
  | **Ease of Setup** | 9.0 (349 reviews) | 8.0 (1437 reviews) | 
  | **Ease of Admin** | 8.8 (248 reviews) | 8.1 (903 reviews) | 
  | **Quality of Support** | 8.9 (621 reviews) | 8.0 (4385 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 8.1 (884 reviews) | 
  | **Product Direction (% positive)** | 8.0 (645 reviews) | 7.3 (5879 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SAP Concur

#### Entry-Level Pricing

Plan: Base

Price: Starting at $7.00

Description: For smaller businesses with basic expense reporting needs.

Key Features:
- Concur Expense

[Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 448 |
| **SAP Concur** | 8.4/10 | 5268 |

#### Expense Reports

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 8.5 (4572 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (47 reviews) | 8.6 (3568 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (45 reviews) | 8.0 (3505 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.7 (44 reviews) | 8.5 (4361 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 8.8 (4165 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 8.4 (2101 reviews) ✓ Verified | 
| **Corporate Card** | 8.7 (45 reviews) | 8.6 (2898 reviews) ✓ Verified | 
| **Credit Card Management** | Not enough data | Not enough data | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (100 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (116 reviews) | 

#### Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 8.2 (3412 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 8.3 (3220 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 8.5 (3163 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.3 (2379 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 8.3 (1568 reviews) ✓ Verified | 
| **Electronic Payments** | 8.4 (36 reviews) | 8.5 (1731 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 8.3 (1374 reviews) ✓ Verified | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Image-to-Text** | Not enough data | 8.7 (14 reviews) | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Automated Receipt Matching** | Not enough data | Not enough data | 
| **Mobile Receipt Upload** | Not enough data | Not enough data | 
| **Billable & Non-Billable Hours** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 8.8 (3752 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 8.6 (2464 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 8.6 (2691 reviews) ✓ Verified | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 7.8 (725 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 8.1 (2089 reviews) ✓ Verified | 
| **Generative AI** | Not enough data | Not enough data | 

#### Administration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 8.3 (1164 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 8.4 (1440 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 8.5 (1728 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | 8.4 (1601 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 8.5 (1538 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 8.6 (1583 reviews) ✓ Verified | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 8.4 (1745 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 8.2 (1180 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 8.3 (1128 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 8.3 (2015 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 8.3 (1630 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | Feature Not Available | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Payroll Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **SAP Concur** | N/A | N/A |

#### Setup

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 

#### Performance

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Real-Time Monitoring** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Data Import/Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Payments

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Prepaid Cards** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Approval Workflow** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **SAP Concur** | 9.2/10 | 145 |

#### Invoice Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Capture** | Not enough data | 9.2 (109 reviews) | 
| **Supplier Portal** | Not enough data | Feature Not Available | 
| **Repository** | Not enough data | 9.2 (100 reviews) | 

#### Invoice Processing

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Matching** | Not enough data | 9.3 (100 reviews) | 
| **Payments** | Not enough data | 9.2 (104 reviews) | 
| **Workflows** | Not enough data | 9.3 (107 reviews) | 
| **Tax Compliance** | Not enough data | 9.3 (99 reviews) | 
| **Recurring Payments** | Not enough data | Not enough data | 

#### Analytics

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | 9.2 (107 reviews) | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | 9.2 (99 reviews) | 

#### Integration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 9.3 (110 reviews) | 
| **Payment Integration** | Not enough data | 9.3 (103 reviews) | 
| **ERP** | Not enough data | 9.2 (109 reviews) | 
| **ERP integration** | Not enough data | Not enough data | 

#### Risk

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | Feature Not Available | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Recoup** | Not enough data | 9.0 (100 reviews) | 
| **Reporting** | Not enough data | 9.1 (103 reviews) | 

#### Audit

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Filters** | Not enough data | 9.2 (99 reviews) | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | 9.1 (98 reviews) | 
| **Duplicates** | Not enough data | 9.3 (103 reviews) | 

#### Fraud

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Vendor Checks** | Not enough data | 9.1 (98 reviews) | 
| **Data Generation** | Not enough data | 9.1 (103 reviews) | 
| **Monitoring** | Not enough data | 9.3 (101 reviews) | 

#### Agentic AI - AP Automation

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 9.4 (24 reviews) | 
| **Decision Making** | Not enough data | 9.3 (23 reviews) | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Online Banking** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Duplicate Payment Alert** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Check Writing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Aging Tracking** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Electronic Funds Transfer** | Not enough data | Not enough data | 
| **Purchase Order Reconciliation** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **SAP Concur** | 8.8/10 | 555 |

#### Invoice Generation

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Templates** | Not enough data | 8.6 (370 reviews) ✓ Verified | 
| **Digital Invoices** | Not enough data | 8.9 (393 reviews) ✓ Verified | 
| **Recurring Invoices** | Not enough data | 8.8 (357 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Approvals** | Not enough data | 9.0 (442 reviews) ✓ Verified | 
| **Batch Processing** | Not enough data | Feature Not Available | 
| **Consolidation** | Not enough data | Feature Not Available | 
| **Match Invoices** | Not enough data | 9.0 (229 reviews) ✓ Verified | 

#### Analytics

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | Feature Not Available | 
| **Cashflow** | Not enough data | 8.7 (327 reviews) ✓ Verified | 
| **KPIs** | Not enough data | 8.8 (298 reviews) ✓ Verified | 
| **Payment Tracking** | Not enough data | 9.1 (234 reviews) ✓ Verified | 

#### Integration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 8.9 (362 reviews) ✓ Verified | 
| **Payments** | Not enough data | Feature Not Available | 
| **ERP** | Not enough data | 8.8 (334 reviews) ✓ Verified | 
| **Account Sync** | Not enough data | 8.9 (212 reviews) ✓ Verified | 

#### Agentic AI - Invoice Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (49 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (48 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (49 reviews) | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.3/10 | 568 |
| **SAP Concur** | 8.5/10 | 4850 |

#### Expense Reporting

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Expense Automation** | 8.5 (217 reviews) ✓ Verified | 8.9 (417 reviews) ✓ Verified | 
| **Integration** | 8.5 (227 reviews) ✓ Verified | 8.5 (369 reviews) ✓ Verified | 
| **Compliance** | 9.0 (280 reviews) ✓ Verified | 8.9 (383 reviews) ✓ Verified | 
| **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | 8.6 (395 reviews) ✓ Verified | 

#### Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 8.2 (3412 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 8.3 (3220 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 8.5 (3163 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.3 (2379 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Approval 

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Rules** | 9.0 (318 reviews) ✓ Verified | 8.8 (392 reviews) ✓ Verified | 
| **Workflows** | 8.9 (285 reviews) ✓ Verified | 8.9 (392 reviews) ✓ Verified | 
| **Submit** | Feature Not Available | 9.2 (430 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Personalization** | 7.1 (69 reviews) | 8.2 (103 reviews) | 
| **Predictive Analytics** | 7.3 (72 reviews) | 8.2 (101 reviews) | 
| **Cost Savings** | 8.0 (74 reviews) | 8.3 (108 reviews) | 
| **Efficiency** | 8.2 (74 reviews) | 8.4 (105 reviews) | 
| **Real-Time Assistance** | 7.5 (76 reviews) | 8.5 (104 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | 8.3 (56 reviews) | 
| **Proactive Assistance** | 7.4 (25 reviews) | 8.2 (56 reviews) | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to Egencia by Amex GBT (1):** [Spend Management Software](https://www.g2.com/categories/spend-management)

**Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Small-Business** | 13.6% | 8.9% | 
| **Mid-Market** | 38.0% | 36.3% | 
| **Enterprise** | 48.4% | 54.8% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.4%
- **Computer Software:** 8.3%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.4%
- **Higher Education:** 2.4%
- **Other:** 57.5%

#### SAP Concur

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.1%
- **Hospital & Health Care:** 5.5%
- **Higher Education:** 4.4%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.3%
- **Accounting:** 3.1%
- **Internet:** 2.8%
- **Non-Profit Organization Management:** 2.6%
- **Retail:** 2.6%
- **Other:** 56.3%

---
## Alternatives

### Alternatives to Egencia by Amex GBT

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9295 reviews)
- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2093 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2425 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2489 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5659 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1615 reviews)

### Alternatives to SAP Concur

- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2489 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2422 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1973 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1615 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (569 reviews)
- [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (419 reviews)
- [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (413 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6125 reviews)
- [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (902 reviews)
- [Quadient Accounts Payable](https://www.g2.com/products/quadient-accounts-payable/reviews) — 4.4/5 stars (268 reviews)

---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### SAP Concur

- Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes
  > **Top comment:** "Yes, you are able to book rail tickets."
- Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc."
- Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments
  > **Top comment:** "9$ per month"
- Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote
  > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies.
I used it in the past and required..."
- Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote
  > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-sap-concur)