# Egencia by Amex GBT vs SAP Concur Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Egencia by Amex GBT. Users appreciate its intuitive mobile app, which allows for easy receipt capture on the go, making expense management more efficient.
- **Users say** that while Egencia by Amex GBT offers a user-friendly interface and quick responses from account management, it falls short in overall satisfaction compared to SAP Concur. Reviewers highlight the ease of accessing information on Egencia's platform, but many still prefer the comprehensive features of SAP Concur for expense submissions.
- **Reviewers mention** that SAP Concur's implementation process is praised for its simplicity, with users noting the intuitive onboarding wizard that helps set up different expense types and thresholds. In contrast, some Egencia users have expressed a desire for more streamlined setup processes.
- **According to verified reviews** , SAP Concur's expense automation features are highly regarded, with users noting the ease of dragging and dropping files for expense claims. Egencia, while effective for travel management, does not offer the same level of automation in expense reporting, which can be a drawback for users managing both travel and expenses.
- **Users highlight** that Egencia's strength lies in its travel management capabilities, particularly its ability to load negotiated agreements into a central TMC. However, SAP Concur's robust integration with HRIS systems like Workday provides a more seamless experience for users managing both travel and expenses.
- **Reviewers appreciate** the quality of support from Egencia, noting their commitment to continuous improvement and the addition of new tools. However, SAP Concur's support is also well-rated, with users mentioning the effectiveness of its approval flow management, which integrates well with existing workflows.



---
## Frequently Asked Questions

### What is the difference between SAP Concur vs Egencia by Amex GBT?

Egencia by Amex GBT stands out for higher reviewer satisfaction and ease of use, while SAP Concur is more established in enterprise expense management.

| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) |
| --- | --- |
| 4.0/5 (7,183 reviews) | 4.5/5 (923 reviews) |
| Enterprise | Enterprise |
| 8.0 | 9.0 |
| 8.0 | 8.9 |
| Expense Management (424 all-time mentions) | Ease of Use (96 all-time mentions) |



### How do the pricing models of SAP Concur and Egencia by Amex GBT compare?

Egencia by Amex GBT is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **SAP Concur:** Reviewers frequently cite SAP Concur as "a little pricey" and mention that its pricing is less transparent, with some noting that features like automatic invoice reading are upcharges.
- **Egencia by Amex GBT:** In recent reviews, Egencia by Amex GBT is described as competitively priced, with several reviewers highlighting its value and cost-effectiveness for travel management.
- **Switching reasons:** Reviewers mention switching to Egencia by Amex GBT for better value and more transparent pricing compared to legacy solutions.



### What are the best alternatives to SAP Concur and Egencia by Amex GBT?

The top three alternatives to SAP Concur and Egencia by Amex GBT are Navan (Formerly TripActions), Ramp, and Webexpenses.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SAP Concur](https://www.g2.com/products/sap-concur/reviews) | 4.0/5 (7,183) | Enterprise | Reviewers cite higher cost and less transparent pricing | Expense Management (424 all-time mentions) |
| [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) | 4.5/5 (923) | Enterprise | Described as competitively priced and cost-effective | Ease of Use (96 all-time mentions) |
| [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) | 4.7/5 (9,297) | Mid-Market | — | Modern travel and expense management |
| [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) | 4.8/5 (2,496) | Small-Business | — | Expense automation and spend control |
| [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) | 4.3/5 (2,424) | Mid-Market | — | Flexible expense management |



### Which Expense Management features should I prioritize when comparing SAP Concur and Egencia by Amex GBT?

Buyers should prioritize ease of use, integration capabilities, reporting, automation, and mobile functionality when comparing SAP Concur and Egencia by Amex GBT.

- **Ease of Use:** SAP Concur (518 all-time mentions), Egencia by Amex GBT (96 all-time mentions)
- **Integrations:** SAP Concur (113 all-time mentions), Egencia by Amex GBT (Expensify integration cited in recent reviews)
- **Reporting:** SAP Concur (frequently cited in recent reviews), Egencia by Amex GBT (14 all-time mentions)
- **Automation:** SAP Concur (179 all-time mentions), Egencia by Amex GBT (recent reviews highlight continuous improvement in automation tools)
- **Mobile Functionality:** SAP Concur (136 all-time mentions for Mobile App), Egencia by Amex GBT (recent reviews highlight mobile booking and management)



### What are the pros and cons of SAP Concur vs Egencia by Amex GBT?

SAP Concur's headline strength is robust expense management, while Egencia by Amex GBT excels in ease of use and intuitive travel booking.

- **SAP Concur strengths:** Expense Management (424 all-time mentions), Efficiency (271), Easy Upload (219), Automation (179), Mobile App (136), Integrations (113)
- **SAP Concur trade-offs:** Learning Curve (98), Complexity (73), Interface can feel outdated, Pricing is often cited as high, Some reviewers note slow performance and clunky navigation
- **Egencia by Amex GBT strengths:** Ease of Use (96), Easy Booking (70), Convenience (58), Customer Support (55), Intuitive design (30), Reporting Features (14)
- **Egencia by Amex GBT trade-offs:** Poor Customer Support (29), Booking Issues (25), Limited Options (17), Some reviewers mention higher fees and occasional booking confusion



### Is SAP Concur or Egencia by Amex GBT better for small businesses?

Ramp is the leading small-business fit among alternatives, while SAP Concur and Egencia by Amex GBT are both primarily enterprise-focused.

- **SAP Concur:** Largest segment is Enterprise; reviewers note SAP Concur is best suited for large organizations with complex needs and may be too complex and costly for small businesses.
- **Egencia by Amex GBT:** Largest segment is Enterprise; reviewers highlight ease of use and setup, but the platform is positioned for enterprise travel management rather than small-business expense needs.



### Which Expense Management platform has better integrations?

SAP Concur is favored by reviewers for integrations, with significantly more integration mentions and third-party connections than Egencia by Amex GBT.

- **SAP Concur:** Integrates with SAP (1,336 all-time mentions), Expensify (42), and NetSuite (19); reviewers frequently cite its ability to connect with ERP and HRIS systems.
- **Egencia by Amex GBT:** Integrates with Expensify (recent reviews); reviewers mention integration with expense software but with fewer cited integrations overall.



### How do SAP Concur and Egencia by Amex GBT compare on customer support?

Egencia by Amex GBT holds a slight advantage in Quality of Support, with a 0.9-point higher score than SAP Concur.

- **SAP Concur:** Quality of Support score is 8.0; reviewers mention helpful support but note occasional delays and the need for more self-service options.
- **Egencia by Amex GBT:** Quality of Support score is 8.9; reviewers consistently praise responsive and knowledgeable support, with many citing fast setup and helpful account managers.



### Which is easier to implement, SAP Concur or Egencia by Amex GBT?

Egencia by Amex GBT is easier to implement, with a 1-point higher Ease of Setup score than SAP Concur.

- **SAP Concur:** Ease of Setup score is 8.0; reviewers describe setup as straightforward but sometimes complex for advanced configurations, especially in large organizations.
- **Egencia by Amex GBT:** Ease of Setup score is 9.0; reviewers frequently highlight very easy and fast setup, with clear onboarding and minimal friction.



### Which product has better Reporting?

SAP Concur is more frequently cited for Reporting, but Egencia by Amex GBT also receives positive feedback for customizable and quick reporting features.

- **SAP Concur:** Reporting is a frequent theme in recent reviews; reviewers highlight exportable, filterable invoice data and centralized reporting, with 424 all-time mentions for Expense Management and multiple reviews citing reporting as a key benefit.
- **Egencia by Amex GBT:** Reporting Features have 14 all-time mentions; reviewers describe customizable and quick reporting, with positive sentiment around ease of generating travel and expense reports.



| | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 931 | 7,213 | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### SAP Concur

Pros:
- Ease of Use (519 reviews)
- Expense Management (425 reviews)

Cons:
- Not Intuitive (106 reviews)
- Learning Curve (98 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
  | **Meets Requirements** | 9.1 (703 reviews) | 8.7 (6019 reviews) | 
  | **Ease of Use** | 9.1 (712 reviews) | 8.0 (6104 reviews) | 
  | **Ease of Setup** | 9.1 (354 reviews) | 8.0 (1455 reviews) | 
  | **Ease of Admin** | 8.8 (248 reviews) | 8.1 (912 reviews) | 
  | **Quality of Support** | 8.9 (626 reviews) | 8.0 (4401 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 8.1 (893 reviews) | 
  | **Product Direction (% positive)** | 8.0 (651 reviews) | 7.2 (5893 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SAP Concur

#### Entry-Level Pricing

Plan: Base

Price: Starting at $7.00

Description: For smaller businesses with basic expense reporting needs.

Key Features:
- Concur Expense

[Browse all 3 editions](https://www.g2.com/products/sap-concur/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 455 |
| **SAP Concur** | 8.4/10 | 5287 |

#### Expense Reports

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 8.5 (4585 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (47 reviews) | 8.6 (3574 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (45 reviews) | 8.0 (3508 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.7 (44 reviews) | 8.5 (4370 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 8.8 (4169 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 8.4 (2101 reviews) ✓ Verified | 
| **Corporate Card** | 8.7 (45 reviews) | 8.6 (2902 reviews) ✓ Verified | 
| **Credit Card Management** | Not enough data | Not enough data | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (100 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (117 reviews) | 

#### Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 9.0 (393 reviews) ✓ Verified | 8.2 (3416 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (363 reviews) ✓ Verified | 8.3 (3219 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (358 reviews) ✓ Verified | 8.5 (3163 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.3 (2379 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 8.3 (1568 reviews) ✓ Verified | 
| **Electronic Payments** | 8.4 (36 reviews) | 8.5 (1730 reviews) ✓ Verified | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 8.3 (1373 reviews) ✓ Verified | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Image-to-Text** | Not enough data | 8.5 (14 reviews) | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Automated Receipt Matching** | Not enough data | Not enough data | 
| **Mobile Receipt Upload** | Not enough data | Not enough data | 
| **Billable & Non-Billable Hours** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 8.8 (3756 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 8.6 (2463 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 8.6 (2689 reviews) ✓ Verified | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 7.8 (727 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 8.1 (2089 reviews) ✓ Verified | 
| **Generative AI** | Not enough data | Not enough data | 

#### Administration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 8.3 (1163 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 8.4 (1443 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 8.5 (1732 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | 8.4 (1600 reviews) ✓ Verified | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 8.5 (1542 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 8.6 (1583 reviews) ✓ Verified | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 8.4 (1747 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 8.2 (1180 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 8.3 (1127 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 8.3 (2019 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 8.3 (1629 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | Feature Not Available | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Payroll Integration** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **SAP Concur** | N/A | N/A |

#### Setup

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Performance

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Real-Time Monitoring** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Data Import/Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Payments

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Prepaid Cards** | Not enough data | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Approval Workflow** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Ad hoc Reporting** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **SAP Concur** | 9.2/10 | 144 |

#### Invoice Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Capture** | Not enough data | 9.2 (108 reviews) | 
| **Supplier Portal** | Not enough data | Feature Not Available | 
| **Repository** | Not enough data | 9.2 (99 reviews) | 

#### Invoice Processing

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Matching** | Not enough data | 9.3 (99 reviews) | 
| **Payments** | Not enough data | 9.2 (103 reviews) | 
| **Workflows** | Not enough data | 9.4 (106 reviews) | 
| **Tax Compliance** | Not enough data | 9.3 (98 reviews) | 
| **Recurring Payments** | Not enough data | Not enough data | 

#### Analytics

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | 9.2 (106 reviews) | 
| **Benchmarking** | Not enough data | Feature Not Available | 
| **KPIs** | Not enough data | 9.2 (98 reviews) | 

#### Integration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 9.4 (109 reviews) | 
| **Payment Integration** | Not enough data | 9.3 (102 reviews) | 
| **ERP** | Not enough data | 9.2 (108 reviews) | 
| **ERP integration** | Not enough data | Not enough data | 

#### Risk

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Analysis** | Not enough data | Feature Not Available | 
| **Identification** | Not enough data | Feature Not Available | 
| **Scoring** | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Recoup** | Not enough data | 9.0 (99 reviews) | 
| **Reporting** | Not enough data | 9.1 (102 reviews) | 

#### Audit

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Filters** | Not enough data | 9.2 (98 reviews) | 
| **Post Audits** | Not enough data | Feature Not Available | 
| **Overpayments** | Not enough data | 9.1 (97 reviews) | 
| **Duplicates** | Not enough data | 9.3 (102 reviews) | 

#### Fraud

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Vendor Checks** | Not enough data | 9.1 (97 reviews) | 
| **Data Generation** | Not enough data | 9.1 (102 reviews) | 
| **Monitoring** | Not enough data | 9.3 (100 reviews) | 

#### Agentic AI - AP Automation

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (23 reviews) | 
| **Decision Making** | Not enough data | 9.4 (22 reviews) | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Online Banking** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Duplicate Payment Alert** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Check Writing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Aging Tracking** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Electronic Funds Transfer** | Not enough data | Not enough data | 
| **Purchase Order Reconciliation** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Invoice Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **SAP Concur** | 8.8/10 | 554 |

#### Invoice Generation

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Templates** | Not enough data | 8.6 (369 reviews) ✓ Verified | 
| **Digital Invoices** | Not enough data | 8.9 (392 reviews) ✓ Verified | 
| **Recurring Invoices** | Not enough data | 8.8 (356 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Approvals** | Not enough data | 8.9 (441 reviews) ✓ Verified | 
| **Batch Processing** | Not enough data | Feature Not Available | 
| **Consolidation** | Not enough data | Feature Not Available | 
| **Match Invoices** | Not enough data | 9.0 (228 reviews) ✓ Verified | 

#### Analytics

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Due Dates** | Not enough data | Feature Not Available | 
| **Cashflow** | Not enough data | 8.7 (326 reviews) ✓ Verified | 
| **KPIs** | Not enough data | 8.8 (297 reviews) ✓ Verified | 
| **Payment Tracking** | Not enough data | 9.1 (233 reviews) ✓ Verified | 

#### Integration

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Accounting** | Not enough data | 8.9 (361 reviews) ✓ Verified | 
| **Payments** | Not enough data | Feature Not Available | 
| **ERP** | Not enough data | 8.8 (333 reviews) ✓ Verified | 
| **Account Sync** | Not enough data | 8.9 (211 reviews) ✓ Verified | 

#### Agentic AI - Invoice Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (48 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (48 reviews) | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.3/10 | 575 |
| **SAP Concur** | 8.5/10 | 4859 |

#### Expense Reporting

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Expense Automation** | 8.5 (217 reviews) ✓ Verified | 8.9 (417 reviews) ✓ Verified | 
| **Integration** | 8.5 (228 reviews) ✓ Verified | 8.5 (368 reviews) ✓ Verified | 
| **Compliance** | 9.0 (280 reviews) ✓ Verified | 8.9 (383 reviews) ✓ Verified | 
| **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | 8.6 (394 reviews) ✓ Verified | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Ease of Booking** | 9.0 (393 reviews) ✓ Verified | 8.2 (3416 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (363 reviews) ✓ Verified | 8.3 (3219 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (358 reviews) ✓ Verified | 8.5 (3163 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.3 (2379 reviews) ✓ Verified | 
| **Online Booking** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Restriction Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Travel Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reimbursement Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Approval 

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Rules** | 9.0 (318 reviews) ✓ Verified | 8.8 (391 reviews) ✓ Verified | 
| **Workflows** | 8.9 (285 reviews) ✓ Verified | 8.9 (392 reviews) ✓ Verified | 
| **Submit** | Feature Not Available | 9.2 (429 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Personalization** | 7.1 (69 reviews) | 8.2 (102 reviews) | 
| **Predictive Analytics** | 7.3 (72 reviews) | 8.1 (100 reviews) | 
| **Cost Savings** | 8.0 (75 reviews) | 8.3 (107 reviews) | 
| **Efficiency** | 8.2 (74 reviews) | 8.3 (104 reviews) | 
| **Real-Time Assistance** | 7.5 (76 reviews) | 8.5 (103 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | 8.3 (55 reviews) | 
| **Proactive Assistance** | 7.4 (25 reviews) | 8.2 (55 reviews) | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | 
| **Traveler Tracking** | Not enough data | Not enough data | 
| **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Expense Claims** | Not enough data | Not enough data | 
| **Budget Control** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Spend Control** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Spend Analysis** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Self Service** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **SAP Concur** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to Egencia by Amex GBT (1):** [Spend Management Software](https://www.g2.com/categories/spend-management)

**Unique to SAP Concur (2):** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Invoice Management Software](https://www.g2.com/categories/invoice-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | SAP Concur | 
|---|---|---|
| **Small-Business** | 13.5% | 9.0% | 
| **Mid-Market** | 38.1% | 36.3% | 
| **Enterprise** | 48.4% | 54.7% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.3%
- **Computer Software:** 8.2%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.1%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.8%
- **Retail:** 2.8%
- **Higher Education:** 2.4%
- **Non-Profit Organization Management:** 2.4%
- **Other:** 57.8%

#### SAP Concur

- **Information Technology and Services:** 8.4%
- **Computer Software:** 7.0%
- **Hospital & Health Care:** 5.5%
- **Higher Education:** 4.3%
- **Financial Services:** 4.0%
- **Marketing and Advertising:** 3.3%
- **Accounting:** 3.2%
- **Internet:** 2.7%
- **Non-Profit Organization Management:** 2.6%
- **Retail:** 2.6%
- **Other:** 56.3%

---
## Alternatives

### Alternatives to Egencia by Amex GBT

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9298 reviews)
- [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2144 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (382 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2469 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2531 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5682 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1637 reviews)

### Alternatives to SAP Concur

- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2531 reviews)
- [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) — 4.3/5 stars (2431 reviews)
- [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (2036 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1637 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (570 reviews)
- [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (424 reviews)
- [Spendesk](https://www.g2.com/products/spendesk/reviews) — 4.6/5 stars (424 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6282 reviews)
- [Payhawk](https://www.g2.com/products/payhawk/reviews) — 4.5/5 stars (924 reviews)
- [Quadient Accounts Payable](https://www.g2.com/products/quadient-accounts-payable/reviews) — 4.4/5 stars (276 reviews)

---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### SAP Concur

- Title: [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) — 8 comments, 3 upvotes
  > **Top comment:** "Yes, you are able to book rail tickets."
- Title: [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "Concur is used for logging and submitting expenses, travel, mileage, etc."
- Title: [How much does SAP concur cost?](https://www.g2.com/discussions/how-much-does-sap-concur-cost) — 2 comments
  > **Top comment:** "9$ per month"
- Title: [Implementation experiences?](https://www.g2.com/discussions/implementation-experiences) — 2 comments, 1 upvote
  > **Top comment:** "Until some time ago was not a cheap tool but i believe they changed their license model to accommodate small companies.
I used it in the past and required..."
- Title: [what is the best way to put the Hotel expense by single night rate with out the 1/1000 of the place](https://www.g2.com/discussions/what-is-the-best-way-to-put-the-hotel-expense-by-single-night-rate-with-out-the-1-1000-of-the-place) — 2 comments, 1 upvote
  > **Top comment:** "You'll first start by putting in the nights you stay, then it will break out your hotel equally by the nights you stayed. Then you'll want to go into each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-sap-concur)