Compare Amex GBT Egencia and SAP Concur 
At a Glance
Market Segments
Enterprise (48.3% of reviews)
Enterprise (55.1% of reviews)
Entry-Level Pricing
No pricing available
$9/report average price*
Amex GBT Egencia
Star Rating
(886)4.5 out of 5
Market Segments
Enterprise (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Amex GBT EgenciaSAP Concur
Star Rating
(6,942)4.0 out of 5
Market Segments
Enterprise (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in providing a comprehensive solution for managing both business expenses and travel. Users appreciate the ability to handle personal and team expenses within the same app, along with seamless booking for flights and accommodations, making it a versatile tool for organizations.
- Users say that Amex GBT Egencia stands out for its user-friendly interface, which simplifies the travel booking process. Reviewers highlight the convenience of having all travel options in one app, allowing for easy access to itineraries and receipts, which ultimately saves time and enhances productivity.
- According to verified reviews, SAP Concur's implementation process is praised for its efficiency, with many users noting the intuitive onboarding wizard that facilitates quick setup. This is a significant advantage for organizations looking to minimize downtime during the transition to a new system.
- Reviewers mention that while Amex GBT Egencia offers a solid travel management experience, it may not match the extensive capabilities of SAP Concur in expense management. Users have expressed a desire for more robust features in expense tracking and reporting, which could enhance their overall experience.
- G2 reviewers highlight that SAP Concur's AI-driven enhancements contribute to improved accuracy and productivity, making it a valuable asset for businesses. Users appreciate the quality of customer support, which is noted as being responsive and helpful during implementation and ongoing use.
- Users report that while Amex GBT Egencia provides a good selection of travel options, it faces challenges in areas like advanced integrations and expense automation compared to SAP Concur. Reviewers have noted that enhancing these features could significantly improve the overall user experience.
Pricing
Entry-Level Pricing
Amex GBT Egencia
No pricing availableSAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Amex GBT Egencia
No trial information availableSAP Concur
Free Trial is available
Ratings
Meets Requirements
9.1
669
8.7
5,886
Ease of Use
9.1
678
8.0
5,944
Ease of Setup
9.1
321
8.0
1,312
Ease of Admin
8.8
243
8.1
881
Quality of Support
8.9
596
8.0
4,290
Has the product been a good partner in doing business?
8.9
248
8.1
863
Product Direction (% positive)
8.0
624
7.3
5,783
Features by Category
Expense Reports
8.5
43
8.5
4485
|
Verified
8.6
46
8.6
3552
|
Verified
8.8
44
8.0
3494
|
Verified
8.7
43
8.5
4286
|
Verified
8.4
33
8.8
4152
|
Verified
8.5
28
8.5
2097
|
Verified
8.7
45
8.6
2877
|
Verified
Agentic AI - Expense Management
Not enough data
8.2
100
Not enough data
8.2
112
Travel Management
8.9
370
|
Verified
8.2
3383
|
Verified
8.9
353
|
Verified
8.3
3215
|
Verified
9.1
352
|
Verified
8.5
3161
|
Verified
8.2
246
|
Verified
8.3
2374
|
Verified
Client Invoicing
8.4
34
8.3
1563
|
Verified
8.4
36
8.5
1733
|
Verified
8.7
31
8.3
1374
|
Verified
Mobile
8.5
34
8.8
3707
|
Verified
8.3
27
8.6
2459
|
Verified
8.8
52
8.6
2693
|
Verified
Platform
8.4
30
7.8
711
|
Verified
9.0
30
8.1
2080
|
Verified
Administration
9.0
25
8.3
1166
|
Verified
Administration
8.9
28
8.4
1411
|
Verified
8.8
30
8.4
1670
|
Verified
8.9
40
8.4
1595
|
Verified
8.8
37
8.5
1517
|
Verified
8.9
37
8.6
1578
|
Verified
Platform
8.3
36
8.4
1723
|
Verified
7.8
25
8.2
1172
|
Verified
8.4
29
8.3
1127
|
Verified
8.8
43
8.3
1960
|
Verified
8.7
38
8.3
1612
|
Verified
8.3
27
Feature Not Available
Setup
8.3
16
Not enough data
8.6
16
Not enough data
8.2
16
Not enough data
Performance
7.7
15
Not enough data
7.6
16
Not enough data
7.6
14
Not enough data
8.2
15
Not enough data
Payment Cards
8.8
13
Not enough data
8.7
13
Not enough data
7.8
12
Not enough data
Reporting
8.8
14
Not enough data
8.7
14
Not enough data
9.0
14
Not enough data
9.0
13
Not enough data
Payments
7.8
12
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
6.3
12
Not enough data
Fraud & Risk Management
7.6
13
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
Agentic AI - Spend Management
7.3
5
Not enough data
Invoice Management
Not enough data
9.2
110
Not enough data
Feature Not Available
Not enough data
9.2
102
Invoice Processing
Not enough data
9.3
101
Not enough data
9.2
105
Not enough data
9.3
108
Not enough data
9.3
101
Analytics
Not enough data
9.3
109
Not enough data
Feature Not Available
Not enough data
9.2
101
Integration
Not enough data
9.3
111
Not enough data
9.3
105
Not enough data
9.2
108
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
102
Not enough data
9.2
105
Audit
Not enough data
9.2
101
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.3
105
Fraud
Not enough data
9.1
100
Not enough data
9.1
105
Not enough data
9.3
103
Agentic AI - AP Automation
Not enough data
9.5
26
Not enough data
9.4
26
Not enough data
9.5
25
Invoice Generation
Not enough data
8.6
371
|
Verified
Not enough data
8.9
393
|
Verified
Not enough data
8.8
358
|
Verified
Invoice Processing
Not enough data
9.0
440
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
229
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
329
|
Verified
Not enough data
8.8
300
|
Verified
Not enough data
9.1
232
|
Verified
Integration
Not enough data
8.9
361
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
333
|
Verified
Not enough data
8.9
214
|
Verified
Agentic AI - Invoice Management
Not enough data
8.7
49
Not enough data
8.9
50
Not enough data
8.9
51
Expense Reporting
8.5
213
|
Verified
8.9
415
|
Verified
8.5
220
|
Verified
8.5
365
|
Verified
8.9
273
|
Verified
8.9
382
|
Verified
8.8
269
|
Verified
8.7
395
|
Verified
Travel Management
8.9
370
|
Verified
8.2
3383
|
Verified
8.9
353
|
Verified
8.3
3215
|
Verified
9.1
352
|
Verified
8.5
3161
|
Verified
8.2
246
|
Verified
8.3
2374
|
Verified
Approval
9.0
310
|
Verified
8.8
393
|
Verified
8.9
280
|
Verified
8.9
392
|
Verified
Feature Not Available
9.2
426
|
Verified
AI - Travel Management
7.1
67
8.2
104
7.2
69
8.2
103
7.9
72
8.3
108
8.2
72
8.4
106
7.4
70
8.5
105
Agentic AI - Travel Management
6.7
22
8.4
58
7.3
23
8.3
58
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amex GBT Egencia and SAP Concur are categorized as Travel Management and Expense Management
Unique Categories
Amex GBT Egencia is categorized as Spend Management
SAP Concur is categorized as AP Automation and Invoice Management
Reviews
Reviewers' Company Size
Amex GBT Egencia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Computer Software
8.4%
Hospital & Health Care
4.1%
Construction
4.0%
Financial Services
3.9%
Other
71.0%
Information Technology and Services
8.3%
Computer Software
7.1%
Hospital & Health Care
5.5%
Higher Education
4.4%
Financial Services
4.0%
Other
70.7%
Alternatives
Discussions
How much does egencia cost?
2 Comments
Official Response from Amex GBT Egencia
Hi Nancy, We would be happy to connect you with someone that can assist you in pricing Egencia for your organization. Please let us know if you are...Read more
What is egencia Expedia?
2 Comments
BM
I don’t believe they are related. They are two different travel sites. Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
