# Egencia by Amex GBT vs TripIt Pro Comparison --- ## AI Generated Summary - **G2 reviewers report** that Amex GBT Egencia excels in providing a comprehensive travel management experience, with users appreciating the convenience of having all travel options—airlines, hotels, and rental cars—available in one app. This integration saves time and helps users stay within budget. - **Users say** that TripIt Pro shines in its itinerary management capabilities, allowing travelers to easily forward emails related to their trips. This feature organizes all travel details in a clear layout, making it simple to view, edit, or share itineraries. - **Reviewers mention** that Amex GBT Egencia offers a user-friendly booking process, with many finding it easy to locate itineraries and necessary information for booking and finance. This ease of maneuvering is a significant advantage for those managing multiple travel arrangements. - **According to verified reviews** , TripIt Pro is praised for its lightweight app design and relevant information delivery, which helps users quickly find what they need without unnecessary clutter. This focus on simplicity is particularly beneficial for frequent travelers. - **G2 reviewers highlight** that while Amex GBT Egencia has a strong overall satisfaction score, some users may find it less intuitive compared to TripIt Pro, which boasts higher ratings for ease of use and setup. This could be a consideration for those prioritizing a straightforward onboarding experience. - **Users report** that both products provide effective trip notifications, but Amex GBT Egencia's higher overall ratings suggest a more robust support system for managing travel changes and updates, which can be crucial for business travelers needing timely information. | | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | | **Total Reviews** | 920 | 44 | | **Largest Market Segment** | Enterprise (48.3% of reviews) | Enterprise (44.2% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Egencia by Amex GBT Pros: - Ease of Use (96 reviews) - Easy Booking (70 reviews) Cons: - Poor Customer Support (29 reviews) - Booking Issues (25 reviews) ### TripIt Pro Cons: - App Issues (1 reviews) - Booking Issues (1 reviews) --- ## Ratings Comparison | Rating | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Meets Requirements** | 9.1 (694 reviews) | 9.4 (34 reviews) | | **Ease of Use** | 9.1 (704 reviews) | 9.5 (34 reviews) | | **Ease of Setup** | 9.0 (348 reviews) | Not enough data | | **Ease of Admin** | 8.8 (248 reviews) | Not enough data | | **Quality of Support** | 8.9 (620 reviews) | 9.4 (19 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | Not enough data | | **Product Direction (% positive)** | 8.0 (643 reviews) | 9.0 (34 reviews) | --- ## Pricing ### Egencia by Amex GBT #### Entry-Level Pricing No pricing available #### Free Trial No information available ### TripIt Pro #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Expense Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.7/10 | 446 | | **TripIt Pro** | N/A | N/A | #### Expense Reports | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Ease of Creating Expense Reports** | 8.5 (44 reviews) | Not enough data | | **Bank / Credit Card Integration** | 8.6 (47 reviews) | Not enough data | | **Smart Categorization** | 8.8 (45 reviews) | Not enough data | | **Digital Receipt Management** | 8.7 (44 reviews) | Not enough data | | **Employee Reimbursement** | 8.4 (33 reviews) | Not enough data | | **Currency Conversions** | 8.5 (28 reviews) | Not enough data | | **Credit Card Integration** | 8.7 (45 reviews) | Not enough data | #### Agentic AI - Expense Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 7.4 (12 reviews) ✓ Verified | | **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 9.3 (27 reviews) ✓ Verified | | **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 9.1 (28 reviews) ✓ Verified | | **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | Feature Not Available | #### Client Invoicing | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Invoice Creation and Delivery** | 8.4 (34 reviews) | Not enough data | | **Electronic Payments** | 8.4 (36 reviews) | Not enough data | | **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | Not enough data | #### Generative AI - Expense Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Image-to-Text** | Not enough data | Not enough data | | **Text Generation** | Not enough data | Not enough data | | **Text Summarization** | Not enough data | Not enough data | #### Mobile | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Receipt Capture** | 8.5 (34 reviews) | Not enough data | | **Mileage Tracking** | 8.3 (27 reviews) | Not enough data | | **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | Not enough data | #### Platform | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Embedded AI / Machine Learning** | 8.4 (30 reviews) | Not enough data | | **Complex Approval Workflow** | 9.0 (30 reviews) | Not enough data | #### Administration | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **PCI Regulation Compliant** | 9.0 (25 reviews) | Not enough data | #### Administration | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Business Tool Integration** | 8.9 (28 reviews) | Not enough data | | **Workflow** | 8.8 (30 reviews) | Not enough data | | **Automated Reminders** | 8.9 (40 reviews) | Not enough data | | **Policy Compliance Management** | 8.8 (37 reviews) | Not enough data | | **User, Role, and Access Management** | 8.9 (37 reviews) | Not enough data | #### Platform | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Reporting** | 8.3 (36 reviews) | Not enough data | | **APIs / Integration** | 7.8 (25 reviews) | Not enough data | | **Internationalization** | 8.4 (29 reviews) | Not enough data | | **Performance and Reliability** | 8.8 (43 reviews) | Not enough data | | **Mobile User Support** | 8.7 (38 reviews) | Not enough data | | **Offline** | 8.3 (27 reviews) | Not enough data | ### Spend Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.1/10 | 18 | | **TripIt Pro** | N/A | N/A | #### Setup | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Data** | 8.3 (16 reviews) | Not enough data | | **Approvals** | 8.6 (16 reviews) | Not enough data | | **Alignment** | 8.2 (16 reviews) | Not enough data | #### Performance | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **KPIs** | 7.7 (15 reviews) | Not enough data | | **Benchmarks** | 7.6 (16 reviews) | Not enough data | | **Forecasting** | 7.6 (14 reviews) | Not enough data | | **Savings** | 8.2 (15 reviews) | Not enough data | #### Payment Cards | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **One-time Virtual** | 8.8 (13 reviews) | Not enough data | | **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | | **Physical** | 7.8 (12 reviews) | Not enough data | #### Reporting | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Real time** | 8.8 (14 reviews) | Not enough data | | **Multiple Views** | 8.7 (14 reviews) | Not enough data | | **Export** | 9.0 (14 reviews) | Not enough data | | **Budgets** | 9.0 (13 reviews) | Not enough data | #### Payments | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Vendor** | 7.8 (12 reviews) | Not enough data | | **Recurring** | 8.3 (12 reviews) | Not enough data | | **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | | **ACH** | 6.3 (12 reviews) | Not enough data | #### Fraud & Risk Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Notifications** | 7.6 (13 reviews) | Not enough data | | **Unique Cards** | 7.8 (12 reviews) | Not enough data | | **Controls** | 7.6 (12 reviews) | Not enough data | #### Agentic AI - Spend Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | ### Travel Management | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | 8.3/10 | 566 | | **TripIt Pro** | 8.6/10 | 28 | #### Expense Reporting | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Expense Automation** | 8.5 (217 reviews) ✓ Verified | Not enough data | | **Integration** | 8.5 (227 reviews) ✓ Verified | Not enough data | | **Compliance** | 9.0 (280 reviews) ✓ Verified | Not enough data | | **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | Not enough data | #### Travel Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 7.4 (12 reviews) ✓ Verified | | **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 9.3 (27 reviews) ✓ Verified | | **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 9.1 (28 reviews) ✓ Verified | | **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | Feature Not Available | #### Approval | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Rules** | 9.0 (318 reviews) ✓ Verified | Not enough data | | **Workflows** | 8.9 (285 reviews) ✓ Verified | Not enough data | | **Submit** | Feature Not Available | Not enough data | #### AI - Travel Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Personalization** | 7.1 (69 reviews) | Not enough data | | **Predictive Analytics** | 7.3 (72 reviews) | Not enough data | | **Cost Savings** | 8.0 (74 reviews) | Not enough data | | **Efficiency** | 8.2 (74 reviews) | Not enough data | | **Real-Time Assistance** | 7.5 (76 reviews) | Not enough data | #### Agentic AI - Travel Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Autonomous Task Execution** | 7.0 (25 reviews) | Not enough data | | **Proactive Assistance** | 7.4 (25 reviews) | Not enough data | #### Employee Risk Management | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Emergency Assistance Integration** | Not enough data | Not enough data | | **Policy Enforcement & Compliance** | 9.7 (6 reviews) | Not enough data | | **Traveler Tracking** | Not enough data | Not enough data | | **Risk Alerts & Safety Notifications** | Not enough data | Not enough data | #### Sustainability & Reporting | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Sustainability Reporting** | Not enough data | Not enough data | | **Green Travel Recommendations** | Not enough data | Not enough data | | **Carbon Emissions Tracking** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Egencia by Amex GBT** | N/A | N/A | | **TripIt Pro** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Travel Management Software](https://www.g2.com/categories/travel-management) **Unique to Egencia by Amex GBT (2):** [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management) --- ## Reviewer Demographics ### By Company Size | Segment | Egencia by Amex GBT | TripIt Pro | |---|---|---| | **Small-Business** | 13.6% | 34.9% | | **Mid-Market** | 38.1% | 20.9% | | **Enterprise** | 48.3% | 44.2% | ### By Industry #### Egencia by Amex GBT - **Information Technology and Services:** 8.4% - **Computer Software:** 8.3% - **Construction:** 4.2% - **Hospital & Health Care:** 4.0% - **Financial Services:** 3.9% - **Automotive:** 3.2% - **Internet:** 2.9% - **Retail:** 2.9% - **Non-Profit Organization Management:** 2.4% - **Higher Education:** 2.4% - **Other:** 57.5% #### TripIt Pro - **Computer Networking:** 20.9% - **Computer Software:** 14.0% - **Non-Profit Organization Management:** 7.0% - **Computer & Network Security:** 4.7% - **Management Consulting:** 4.7% - **Leisure, Travel & Tourism:** 4.7% - **Chemicals:** 2.3% - **Consumer Services:** 2.3% - **Education Management:** 2.3% - **Entertainment:** 2.3% - **Other:** 34.9% --- ## Alternatives ### Alternatives to Egencia by Amex GBT - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9270 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2051 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7134 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews) - [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2459 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5654 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews) ### Alternatives to TripIt Pro - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9270 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) — 4.6/5 stars (2051 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews) - [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews) - [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews) - [myBiz by MakeMyTrip](https://www.g2.com/products/mybiz-by-makemytrip/reviews) — 4.5/5 stars (1122 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2459 reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) — 4.5/5 stars (1540 reviews) - [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (714 reviews) - [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1604 reviews) --- ## Top Discussions ### Egencia by Amex GBT - Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments > **Top comment:** "depends on your volume and negotiations. I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated." - Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments > **Top comment:** "Chicago" - Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments > **Top comment:** "I don’t believe they are related. They are two different travel sites. " - Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment > **Top comment:** "Business Travel Management tool" - Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment > **Top comment:** "Open and hinest information sharing" ### TripIt Pro No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-tripit-pro)