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Compare Efficy CRM and SuiteCRM 
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At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
Starting at €49.00 1 User Per Month
No pricing available
Efficy CRM
Star Rating
(102)4.5 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €49.00 1 User Per Month
Browse all 2 pricing plansSuiteCRM
Star Rating
(94)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SuiteCRM excels in Contact & Account Management with a score of 9.0, highlighting its robust features for managing customer relationships effectively. In contrast, Efficy CRM received a score of 8.7, with reviewers mentioning that while it offers solid management tools, it lacks some advanced functionalities found in SuiteCRM.
- Reviewers mention that Efficy CRM shines in Quality of Support, scoring 9.0 compared to SuiteCRM's 8.0. Users on G2 appreciate Efficy's responsive customer service and comprehensive support resources, which they feel enhance their overall experience.
- G2 users indicate that SuiteCRM has a strong advantage in Email Marketing, particularly in features like Manage Email Deliverability and Automated Email Responses, both scoring 9.2 and 9.1 respectively. Users report that these features are intuitive and effective, while Efficy CRM's email marketing tools, although good, do not match the same level of user satisfaction.
- Users say that Efficy CRM offers superior Customization capabilities, scoring 8.7 compared to SuiteCRM's 8.6. Reviewers mention that Efficy allows for more tailored solutions, enabling businesses to adapt the CRM to their specific needs more easily.
- Reviewers mention that SuiteCRM's Sales Force Automation features, particularly in Opportunity & Pipeline Management, score 8.5, which is competitive but slightly lower than Efficy's 8.7. Users report that while both products provide essential tools, Efficy's interface for managing sales opportunities is more user-friendly.
- Users on G2 highlight that Efficy CRM excels in Integration capabilities, scoring 8.5 for Integration APIs and 9.3 for CRM Integration. Reviewers mention that Efficy's ability to seamlessly connect with other applications enhances its functionality, making it a preferred choice for businesses looking for extensive integration options.
Pricing
Entry-Level Pricing
Efficy CRM
SMB
Starting at €49.00
1 User Per Month
Are you looking for a highly configurable and easy-to-implement CRM software to have a single customer repository and benefit from operational features focused on sales, service and marketing?
Includes all the features of the Starter plan and more:
- From 5 users
- Full management of sales opportunities
- Tasks management
SuiteCRM
No pricing availableFree Trial
Efficy CRM
No trial information availableSuiteCRM
No trial information availableRatings
Meets Requirements
8.9
94
8.6
78
Ease of Use
8.8
94
7.9
78
Ease of Setup
8.8
36
8.2
37
Ease of Admin
9.1
36
8.2
35
Quality of Support
9.0
91
8.0
73
Has the product been a good partner in doing business?
9.2
36
8.8
34
Product Direction (% positive)
9.4
91
8.4
75
Features by Category
Sales Force Automation
8.7
69
|
Verified
9.0
67
|
Verified
8.7
66
Feature Not Available
8.7
68
|
Verified
8.5
62
|
Verified
8.7
68
|
Verified
8.4
66
|
Verified
8.4
64
|
Verified
8.2
56
|
Verified
8.8
68
|
Verified
8.2
59
|
Verified
8.5
62
|
Verified
8.2
58
|
Verified
8.9
63
|
Verified
8.3
59
|
Verified
8.7
64
|
Verified
8.2
59
|
Verified
Marketing Automation
8.7
65
|
Verified
8.3
54
|
Verified
8.7
65
|
Verified
8.0
56
|
Verified
9.0
64
|
Verified
8.8
60
|
Verified
8.5
62
|
Verified
Feature Not Available
Customer Support
8.8
65
|
Verified
8.1
56
|
Verified
8.5
65
|
Verified
8.0
54
|
Verified
8.7
66
7.8
57
|
Verified
8.6
63
7.6
53
|
Verified
8.5
63
|
Verified
8.0
55
|
Verified
Reporting & Analytics
8.8
66
|
Verified
8.4
64
|
Verified
8.6
64
|
Verified
8.3
66
|
Verified
8.4
60
|
Verified
7.9
59
|
Verified
Mobile & Social
8.5
58
Feature Not Available
8.6
59
8.1
48
8.5
66
|
Verified
8.2
51
|
Verified
Platform
8.7
50
|
Verified
8.6
38
|
Verified
8.9
50
|
Verified
8.5
38
|
Verified
8.8
52
|
Verified
8.8
38
|
Verified
8.9
47
|
Verified
8.4
34
|
Verified
8.6
49
|
Verified
8.4
34
|
Verified
8.8
48
|
Verified
8.6
35
|
Verified
9.0
51
|
Verified
8.6
37
|
Verified
8.8
50
|
Verified
7.8
35
|
Verified
Integration
8.8
52
|
Verified
8.4
35
|
Verified
8.5
51
|
Verified
7.7
30
|
Verified
8.3
46
|
Verified
7.7
30
|
Verified
Generative AI
8.7
42
7.0
5
Agentic AI - CRM
Not enough data
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Not enough data
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Not enough data
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Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Efficy CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Marketing and Advertising
10.9%
Accounting
7.9%
Computer Software
5.9%
Information Services
4.0%
Other
56.4%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
Efficy CRM has no discussions with answers
SuiteCRM has no discussions with answers
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