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At a Glance
Market Segments
Mid-Market (47.5% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at €49.00 1 User Per Month
$0.00
Efficy CRM
Star Rating
(102)4.5 out of 5
Market Segments
Mid-Market (47.5% of reviews)
Entry-Level Pricing
Starting at €49.00 1 User Per Month
Browse all 2 pricing plansHubSpot Sales Hub
Star Rating
(13,275)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HubSpot Sales Hub excels in its Email Marketing capabilities, particularly with features like Automated Email Responses and Manage Email Deliverability, which received high ratings of 9.1 and 9.2 respectively. In contrast, Efficy CRM's email marketing features, while solid, do not match the same level of user satisfaction.
- Reviewers mention that Efficy CRM shines in Customer Support, with a higher score in Quality of Support (9.0) compared to HubSpot Sales Hub (8.6). Users appreciate the responsiveness and helpfulness of Efficy's support team, making it a preferred choice for businesses needing reliable assistance.
- G2 users highlight that HubSpot Sales Hub offers superior Sales Force Automation tools, particularly in Opportunity & Pipeline Management and Task / Activity Management, both rated at 8.5. Efficy CRM, while competitive, does not provide the same level of user satisfaction in these areas, with scores of 8.7.
- Users on G2 report that Efficy CRM provides better Integrations, particularly with its Integration APIs and Social Media Integration, scoring 9.3. HubSpot Sales Hub, while offering a range of integrations, falls slightly short in breadth and depth, with scores of 8.6 and 8.1 respectively.
- Reviewers mention that HubSpot Sales Hub's Reporting & Analytics features, such as Open Rates and Link Activity, are highly rated at 8.7 and 8.8, providing users with valuable insights. Efficy CRM's reporting features, while functional, do not deliver the same level of detail or user satisfaction.
- Users say that Efficy CRM's Configuration capabilities, particularly in Guided Selling and Configuration Rules, are standout features, scoring 9.8 and 9.3. HubSpot Sales Hub, while offering configuration options, does not match the same level of user satisfaction in this area.
Pricing
Entry-Level Pricing
Efficy CRM
SMB
Starting at €49.00
1 User Per Month
Are you looking for a highly configurable and easy-to-implement CRM software to have a single customer repository and benefit from operational features focused on sales, service and marketing?
Includes all the features of the Starter plan and more:
- From 5 users
- Full management of sales opportunities
- Tasks management
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Efficy CRM
No trial information availableHubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.9
94
8.6
9,691
Ease of Use
8.8
94
8.7
10,570
Ease of Setup
8.8
36
8.3
4,554
Ease of Admin
9.1
36
8.6
3,091
Quality of Support
9.0
91
8.6
8,725
Has the product been a good partner in doing business?
9.2
36
8.7
3,046
Product Direction (% positive)
9.4
91
8.7
9,270
Features by Category
Sales Force Automation
8.7
69
|
Verified
8.7
5995
|
Verified
8.7
66
Feature Not Available
8.7
68
|
Verified
8.5
5847
|
Verified
8.7
68
|
Verified
8.5
6048
|
Verified
8.4
64
|
Verified
7.8
4162
|
Verified
8.8
68
|
Verified
8.5
5017
|
Verified
8.5
62
|
Verified
7.8
3218
|
Verified
8.9
63
|
Verified
7.8
3125
|
Verified
8.7
64
|
Verified
8.2
2419
Marketing Automation
8.7
65
|
Verified
8.7
5343
|
Verified
8.7
65
|
Verified
8.5
5014
|
Verified
9.0
64
|
Verified
8.7
5149
|
Verified
8.5
62
|
Verified
8.1
4406
|
Verified
Customer Support
8.8
65
|
Verified
8.3
3596
|
Verified
8.5
65
|
Verified
8.2
2429
8.7
66
8.4
3263
|
Verified
8.6
63
8.0
3245
|
Verified
8.5
63
|
Verified
8.3
3478
|
Verified
Reporting & Analytics
8.8
66
|
Verified
8.2
5718
|
Verified
8.6
64
|
Verified
8.4
6076
|
Verified
8.4
60
|
Verified
7.9
4251
|
Verified
Mobile & Social
8.5
58
8.0
3775
|
Verified
8.6
59
8.1
2426
|
Verified
8.5
66
|
Verified
7.7
4094
|
Verified
Platform
8.7
50
|
Verified
8.1
2884
|
Verified
8.9
50
|
Verified
8.3
2500
|
Verified
8.8
52
|
Verified
8.5
2958
|
Verified
8.9
47
|
Verified
8.1
2265
|
Verified
8.6
49
|
Verified
7.5
1958
8.8
48
|
Verified
8.0
2559
|
Verified
9.0
51
|
Verified
8.6
2957
|
Verified
8.8
50
|
Verified
8.0
1648
Integration
8.8
52
|
Verified
8.4
2252
|
Verified
8.5
51
|
Verified
8.2
2353
|
Verified
8.3
46
|
Verified
8.1
2213
|
Verified
Generative AI
8.7
42
7.4
651
Agentic AI - CRM
Not enough data
7.1
191
Not enough data
7.0
189
Not enough data
7.2
188
Not enough data
7.0
190
Not enough data
6.9
189
Not enough data
7.0
189
Not enough data
7.1
189
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
525
Not enough data
8.6
621
Not enough data
8.8
649
Not enough data
8.9
656
Organization
Not enough data
9.0
678
Not enough data
8.8
664
Not enough data
8.6
602
Performance Analysis
Not enough data
8.3
556
Not enough data
8.8
665
Sales Analysis
Not enough data
8.5
560
Not enough data
8.7
616
Generative AI
Not enough data
8.2
155
Not enough data
8.3
156
Agentic AI - AI Sales Assistant
Not enough data
7.8
20
Not enough data
7.9
19
Not enough data
7.9
20
Not enough data
7.9
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
8.3
20
Integrated Workflows
Not enough data
8.8
1617
Not enough data
9.0
1658
Not enough data
8.3
1428
Not enough data
8.2
1328
Not enough data
8.8
1506
Not enough data
8.7
1369
Not enough data
8.6
1295
Repeatability and Reportability
Not enough data
8.6
1468
Not enough data
8.7
1535
Not enough data
8.6
1508
Not enough data
8.1
1385
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1236
Not enough data
8.1
1203
Not enough data
8.2
1194
Not enough data
7.8
1075
Not enough data
7.7
1021
Generative AI
Not enough data
7.3
485
Agentic AI - Sales Engagement
Not enough data
7.0
170
Not enough data
7.2
171
Not enough data
7.2
172
Not enough data
7.3
171
Not enough data
7.1
172
Not enough data
7.2
172
Not enough data
7.1
173
Call Analytics
Not enough data
8.2
298
Not enough data
7.9
266
Not enough data
8.0
275
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
240
Not enough data
7.7
250
Generative AI
Not enough data
7.6
110
Agentic AI - Conversation Intelligence
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.2
24
Not enough data
7.6
23
Not enough data
7.2
23
Not enough data
7.2
23
Responses
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.1
8
Automation - AI Agents
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.3
6
Platform
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.6
7
Autonomy - AI Agents
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.1
7
Generative AI
Not enough data
8.8
7
Not enough data
8.8
7
Integrations
Not enough data
8.3
517
Not enough data
9.0
713
Not enough data
8.3
582
Not enough data
8.4
571
Not enough data
7.7
482
Branding & Customizatio
Not enough data
8.6
622
Not enough data
8.7
642
Not enough data
8.4
564
Automatic Rules & Configurations
Not enough data
8.7
616
Not enough data
8.9
625
Not enough data
8.5
582
Agentic AI - Business Scheduling
Not enough data
7.7
42
Not enough data
7.5
42
Agentic AI - Visitor Identification
Not enough data
5.7
16
Agentic AI - Sales Performance Management
Not enough data
6.6
74
Not enough data
6.8
74
Not enough data
6.6
74
Incentives
Not enough data
7.9
764
Not enough data
8.1
841
|
Verified
Not enough data
7.6
711
|
Verified
Not enough data
8.3
937
Personalization
Not enough data
8.4
962
Not enough data
8.5
1092
|
Verified
Not enough data
8.8
1190
|
Verified
Not enough data
8.5
982
|
Verified
Administrative
Not enough data
8.6
1015
|
Verified
Not enough data
8.4
895
|
Verified
Not enough data
8.3
852
Agentic AI - Email Tracking
Not enough data
6.8
109
Not enough data
6.9
109
Not enough data
7.0
109
Not enough data
6.9
109
Not enough data
6.9
108
Not enough data
6.8
109
Not enough data
7.0
110
Analytics
Not enough data
8.7
2079
Not enough data
8.8
2070
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2120
Not enough data
8.9
2120
Not enough data
8.8
2212
Not enough data
Feature Not Available
Not enough data
8.9
2192
Generative AI
Not enough data
7.5
476
Agentic AI - Sales Analytics
Not enough data
6.9
97
Not enough data
7.1
96
Not enough data
7.3
94
Not enough data
7.3
96
Not enough data
7.2
95
Data Sourcing
Not enough data
8.3
1344
Not enough data
8.4
1415
Not enough data
8.2
1283
Not enough data
8.6
1532
Not enough data
8.4
1376
Predictive Analytics
Not enough data
8.1
1333
Not enough data
8.2
1294
Not enough data
7.8
1121
Not enough data
7.9
1252
Sales Management
Not enough data
8.8
1542
Not enough data
7.9
1236
Not enough data
8.4
1397
Not enough data
8.9
1608
Agentic AI - Outbound Call Tracking
Not enough data
7.5
61
Not enough data
7.2
59
Calling
Not enough data
8.6
1188
Not enough data
8.1
982
Not enough data
8.6
1149
Not enough data
8.7
1180
Not enough data
7.9
68
Contacts
Not enough data
8.7
1255
Not enough data
8.4
1098
Not enough data
8.6
1158
Insights
Not enough data
9.1
1343
Not enough data
8.7
1185
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1090
Not enough data
7.5
64
Agentic AI - Sales Enablement
Not enough data
7.0
59
Not enough data
7.0
58
Not enough data
6.9
57
Content Management
Not enough data
8.4
798
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
807
Not enough data
8.4
794
Analytics
Not enough data
8.4
874
Not enough data
8.4
877
Not enough data
8.4
821
Not enough data
8.3
796
Learning Management - Sales Enablement
Not enough data
7.4
33
Not enough data
7.2
33
Not enough data
7.5
33
Revenue Enablement - Sales Enablement
Not enough data
7.2
33
Not enough data
7.1
33
Not enough data
7.5
33
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Efficy CRM and HubSpot Sales Hub are categorized as CRM
Unique Categories
Efficy CRM has no unique categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Efficy CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Marketing and Advertising
10.9%
Accounting
7.9%
Computer Software
5.9%
Information Services
4.0%
Other
56.4%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
Efficy CRM has no discussions with answers
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
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