Compare Eden and The Receptionist 
At a Glance
Market Segments
Mid-Market (64.8% of reviews)
Mid-Market (52.0% of reviews)
Entry-Level Pricing
$89.00 1 Location Per Month
$60.00 24 Employee Contacts Per Month
Eden
Star Rating
(91)4.7 out of 5
Market Segments
Mid-Market (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 1 Location Per Month
Browse all 4 pricing plansThe Receptionist
Star Rating
(432)4.8 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that The Receptionist excels in user satisfaction, boasting a significantly higher overall score compared to Eden. Users appreciate its customizability and ease of use, with one reviewer noting how user-friendly the system is for documenting visitors online instead of relying on paper.
- According to verified reviews, The Receptionist has a robust implementation process, with users highlighting the intuitive onboarding experience. Many find it easy to set up, which is a crucial factor for businesses looking to streamline their visitor management.
- Users say that The Receptionist provides superior support, reflected in its high ratings for quality of assistance. Reviewers mention that the system can notify employees when visitors arrive, enhancing communication and efficiency in the workplace.
- Reviewers mention that while Eden offers helpful features like visual maps for seating, it struggles with overall user satisfaction compared to The Receptionist. Users appreciate the organizational benefits of Eden but have noted fewer recent reviews, indicating less engagement or satisfaction.
- G2 reviewers highlight that both products perform well in terms of meeting requirements, but The Receptionist stands out with its higher ratings in areas like visitor check-in and dashboard functionality. Users find these features particularly beneficial for managing visitor flow effectively.
- According to recent feedback, The Receptionist's notification system and visitor logs are praised for their effectiveness, while Eden's support is noted as helpful but less comprehensive. This difference may influence users' decisions based on their specific needs for visitor management and office organization.
Pricing
Entry-Level Pricing
The Receptionist
Basic (1-24 Employee Contacts)
$60.00
24 Employee Contacts Per Month
All features are available on all pricing plans. One month free if paid annually.
- Unlimited Visitor Check-Ins
- Unlimited SMS and Email Notifications
- Unlimited iPads per Office Location (physical address)
Free Trial
Eden
Free Trial is available
The Receptionist
Free Trial is available
Ratings
Meets Requirements
9.3
63
9.3
326
Ease of Use
9.5
65
9.5
328
Ease of Setup
9.1
34
9.3
313
Ease of Admin
9.0
35
9.5
308
Quality of Support
9.6
58
9.7
318
Has the product been a good partner in doing business?
9.6
35
9.6
307
Product Direction (% positive)
8.8
59
9.5
312
Features by Category
Booking
9.0
12
Not enough data
8.9
16
Not enough data
9.1
16
Not enough data
9.5
16
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Room Booking Systems
Not enough data
Not enough data
Platform tools
8.5
13
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
Administration
8.1
7
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.4
11
Not enough data
Platform Basics
9.2
24
9.6
184
8.9
6
8.7
125
Not enough data
9.1
37
Not enough data
8.8
32
Not enough data
7.3
30
Not enough data
7.2
28
Not enough data
8.4
33
Platform Data
9.1
13
9.1
153
9.0
14
9.2
160
9.2
22
9.3
160
8.6
22
9.5
171
Platform Interoperability
8.1
18
9.6
165
8.3
8
9.5
169
Platform Additional Functionality
8.6
17
8.8
128
Additional Functionality - Visitor Management
Not enough data
8.0
29
Not enough data
5.9
25
Not enough data
8.2
28
Not enough data
6.7
26
Agentic AI - Visitor Management
Not enough data
6.9
13
Facility Booking
9.7
22
Not enough data
9.4
14
Not enough data
9.4
11
Not enough data
9.4
13
Not enough data
9.7
18
Not enough data
Office Maps
8.9
19
Not enough data
9.1
16
Not enough data
8.8
14
Not enough data
Workplace Analytics
9.7
16
Not enough data
9.5
10
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tools
9.5
11
Not enough data
9.1
9
Not enough data
9.0
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Space Management
Not enough data
Not enough data
Not enough data
Not enough data
Seating Options
9.2
10
Not enough data
9.5
7
Not enough data
9.4
11
Not enough data
9.2
13
Not enough data
Tech Stack
9.7
10
Not enough data
9.5
10
Not enough data
8.7
14
Not enough data
9.1
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
9.4
6
Not enough data
9.0
8
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.5
8
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Access & Usability
8.6
6
Not enough data
9.3
10
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Eden and The Receptionist are categorized as Visitor Management
Unique Categories
Eden is categorized as Desk Booking, Space Management, Meeting Room Booking Systems, Package Tracking, and Service Desk
The Receptionist has no unique categories
Reviews
Reviewers' Company Size
Eden
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.4%
Information Technology and Services
13.2%
Outsourcing/Offshoring
8.8%
Consumer Services
8.8%
Marketing and Advertising
5.5%
Other
48.4%
Mental Health Care
8.3%
Hospital & Health Care
7.1%
Manufacturing
4.7%
Aviation & Aerospace
3.8%
Automotive
3.5%
Other
72.6%
Discussions
Eden has no discussions with answers
Is receptionist software allow to integrate with third party application?
4 Comments
BM
Yes, you'll use Zapier as the integration component....Read more
Is support included?
3 Comments
BM
Yes, support is included.
" Do you charge for support?
Written by Jessica Marshall
Updated over a week ago
We will never charge you for support! We...Read more
Are all features included in the pricing?
3 Comments
BM
"All plans include all features." https://thereceptionist.com/pricing/Read more
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