Introducing G2.ai, the future of software buying.Try now
Compare Eddy and Paychex 
Featured Products
At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Starting at $8.00 1 employee Per Month
Contact Vendor for Pricing
Eddy
Star Rating
(95)4.7 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $8.00 1 employee Per Month
Learn more about EddyPaychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex offers a clean and user-friendly interface, making it easy for users to navigate payroll processes. Many appreciate the ability to see their paycheck in real time and have all pay and benefits information centralized, which enhances the overall user experience.
- Users say that Eddy excels in employee onboarding and management, with features that simplify hiring and compliance with labor laws. Reviewers highlight how the platform boosts employee experience while remaining efficient and easy to understand, making it a strong choice for HR needs.
- According to verified reviews, Paychex is noted for its customizability, allowing users to tailor dashboards and reports to their specific needs. Users appreciate the support from dedicated account representatives who assist in creating custom reports, enhancing the overall functionality of the software.
- Reviewers mention that Eddy's ease of use is a standout feature, with many finding the app intuitive and straightforward. This simplicity is particularly beneficial for small businesses looking to streamline HR processes without a steep learning curve.
- G2 reviewers highlight that while Paychex has a larger market presence, it faces challenges in implementation speed compared to Eddy. Users have noted that Eddy's onboarding process is quick and efficient, allowing businesses to get up and running faster.
- Users report that both platforms provide solid support and compliance features, but Eddy's recent feedback emphasizes a more proactive approach to user assistance, with many users feeling well-supported throughout their experience, which can be crucial for small businesses navigating complex HR regulations.
Pricing
Entry-Level Pricing
Eddy
Eddy
Starting at $8.00
1 employee Per Month
All the tools your business needs to easily manage your people, payroll, and HR processes
- Core HRIS
- Electronic Signatures
- Employee Directory and Employee Profiles
Free Trial
Eddy
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.0
63
8.7
1,307
Ease of Use
9.5
78
8.5
1,367
Ease of Setup
9.4
56
8.3
976
Ease of Admin
9.2
46
8.5
956
Quality of Support
9.5
63
8.3
1,260
Has the product been a good partner in doing business?
9.4
47
8.5
955
Product Direction (% positive)
9.6
62
7.5
1,284
Features by Category
Core HR
9.3
23
8.1
113
8.8
21
7.8
106
Feature Not Available
7.8
52
7.5
19
8.1
76
8.4
21
8.4
113
6.6
19
7.7
114
Generative AI
7.9
12
4.3
5
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
8.8
25
8.6
853
|
Verified
8.2
22
8.0
545
|
Verified
8.5
25
8.3
529
|
Verified
Administration
9.6
26
8.7
857
|
Verified
9.4
27
7.9
562
|
Verified
9.6
26
9.3
931
|
Verified
8.9
21
8.5
406
|
Verified
9.0
26
8.9
779
|
Verified
8.6
22
8.7
563
|
Verified
9.2
27
8.6
455
|
Verified
8.8
20
9.1
782
|
Verified
9.0
21
9.1
830
|
Verified
Taxes
8.7
22
9.1
878
|
Verified
8.7
22
9.0
834
|
Verified
8.6
21
9.1
826
|
Verified
Integration
8.5
21
7.8
262
|
Verified
8.6
23
7.7
302
|
Verified
8.3
21
7.7
306
|
Verified
8.9
23
7.6
265
|
Verified
Platform
8.7
24
8.6
860
|
Verified
8.8
25
8.6
838
|
Verified
9.0
25
8.8
872
|
Verified
9.1
25
8.7
726
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
8.8
24
7.3
25
Logistics
9.0
28
7.9
30
8.9
22
7.5
27
8.4
21
6.7
25
Management
Feature Not Available
6.5
19
8.5
25
7.4
20
8.8
26
7.7
25
9.6
28
8.0
30
9.5
28
8.1
30
9.4
30
8.4
31
9.4
29
7.6
28
Monitoring
8.6
25
7.6
25
8.8
25
7.6
26
8.7
25
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
8.5
24
6.6
50
Not enough data
7.6
22
|
Verified
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
8.4
27
8.0
106
9.1
29
8.2
114
9.6
30
8.2
95
Feature Not Available
7.6
47
9.0
27
7.0
46
9.1
27
7.1
45
Platform Additional Functionality
9.1
26
8.4
130
8.0
22
7.5
52
Feature Not Available
7.9
61
9.0
26
7.8
83
9.0
26
7.9
101
Platform Data
7.6
23
7.7
57
9.0
24
7.9
78
9.4
22
7.6
64
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Recruiting and Onboarding
8.5
24
6.6
50
9.0
27
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.3
41
7.5
312
8.4
29
7.4
165
Feature Not Available
Feature Not Available
9.1
41
8.3
400
9.5
40
8.5
409
9.0
36
8.0
292
8.6
38
8.2
401
9.3
40
8.4
423
Categories
Categories
Shared Categories
Eddy and Paychex are categorized as Onboarding, Core HR, Payroll, and Time & Attendance
Unique Categories
Eddy is categorized as Training Management Systems
Reviews
Reviewers' Company Size
Eddy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.4%
Information Technology and Services
10.1%
Hospital & Health Care
7.9%
Insurance
4.5%
Computer Software
4.5%
Other
60.7%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
What is Eddy used for?
2 Comments
LZ
Eddy is an HR software. Your employees' hours are recorded here, and they punch in and out on their phone or computer. Important company info like handbooks...Read more
Eddy has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
