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Compare EdCast MyGuide and Whatfix 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
$ 0 Single user/month
No pricing available
EdCast MyGuide
Star Rating
(22)4.9 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$ 0 Single user/month
Browse all 3 pricing plansWhatfix
Star Rating
(515)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Whatfix excels in overall user satisfaction, reflected in its higher G2 Score compared to EdCast MyGuide. Users appreciate its intuitive platform and the strong support provided during onboarding, making it a preferred choice for organizations looking for a reliable digital adoption solution.
- Users say that Whatfix's implementation process is notably quick and user-friendly, with many highlighting the ease of use and the effectiveness of its in-app guidance features. In contrast, while EdCast MyGuide is also user-friendly, it lacks the same level of customization and support that Whatfix offers, which can impact the onboarding experience.
- Reviewers mention that Whatfix provides a powerful and highly customizable platform, allowing users to tailor the solution to their specific needs. This flexibility is often contrasted with EdCast MyGuide, where users find the guided workflows easy to create but may feel limited in customization options.
- According to verified reviews, both platforms receive high marks for quality of support, but Whatfix stands out for its long-term partnership approach. Users have noted that Whatfix remains a strong strategic partner, continuously collaborating to enhance the product, while EdCast MyGuide's support is seen as more transactional.
- Users highlight that EdCast MyGuide shines in its ability to create step-by-step guidance and multimedia options for learning, making it a solid choice for small businesses. However, Whatfix's broader feature set and higher satisfaction ratings make it more appealing for larger enterprises seeking comprehensive digital adoption solutions.
- Reviewers indicate that while EdCast MyGuide has a strong focus on user segmentation and behavior-responsive messaging, Whatfix's overall performance and user feedback suggest it is better suited for organizations that require a more robust and scalable digital adoption platform.
Pricing
Entry-Level Pricing
EdCast MyGuide
Free Edition
$ 0
Single user/month
Single User, 10 MB Storage, 1 App, 3 free guides
Whatfix
No pricing availableFree Trial
EdCast MyGuide
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.7
19
8.8
350
Ease of Use
9.4
19
8.6
417
Ease of Setup
9.9
12
8.3
365
Ease of Admin
9.6
12
8.5
283
Quality of Support
9.6
19
9.7
350
Has the product been a good partner in doing business?
9.4
11
9.5
282
Product Direction (% positive)
9.4
19
9.8
334
Features by Category
User Analysis
9.8
10
8.0
158
10.0
10
8.1
174
User Support
10.0
10
8.2
166
9.8
10
8.0
144
10.0
9
8.0
144
Walkthrough Type
9.8
10
8.5
167
10.0
9
8.9
192
Platform Basics - Digital Adoption Platform
Not enough data
8.3
41
Not enough data
8.8
47
Analytics - Digital Adoption Platform
Not enough data
8.3
43
Functions - Digital Adoption Platform
Not enough data
8.4
44
Not enough data
8.7
52
Agentic AI - Digital Adoption Platform
Not enough data
7.2
29
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
52
Not enough data
7.9
49
Not enough data
7.7
47
Not enough data
7.5
46
Not enough data
7.2
42
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.1
6
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
9.4
13
8.9
149
9.4
11
8.8
143
8.6
6
8.2
95
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
89
Not enough data
7.6
77
Not enough data
8.0
90
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
EdCast MyGuide and Whatfix are categorized as Digital Adoption Platform and Customer Self-Service
Reviews
Reviewers' Company Size
EdCast MyGuide
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.0%
E-Learning
15.0%
Computer Software
15.0%
Telecommunications
10.0%
Retail
5.0%
Other
20.0%
Computer Software
15.8%
Information Technology and Services
13.9%
Financial Services
3.9%
Insurance
3.7%
Banking
3.3%
Other
59.4%
Discussions
EdCast MyGuide has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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