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Compare EdCast MyGuide and Whatfix 
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At a Glance
Market Segments
Small-Business (47.4% of reviews)
Enterprise (44.5% of reviews)
Entry-Level Pricing
$ 0 Single user/month
No pricing available
EdCast MyGuide
Star Rating
(20)4.9 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$ 0 Single user/month
Browse all 3 pricing plansWhatfix
Star Rating
(494)4.6 out of 5
Market Segments
Enterprise (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatfixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Whatfix excels in its Quality of Support, with a score of 9.7, matching EdCast MyGuide, but reviewers mention that Whatfix's support team is particularly responsive and helpful in resolving issues quickly.
- Reviewers mention that EdCast MyGuide shines in Ease of Setup, achieving a perfect score of 10.0, while Whatfix scores 8.2, indicating that users find EdCast MyGuide significantly easier to implement without extensive technical knowledge.
- G2 users highlight that EdCast MyGuide offers superior User Segmentation capabilities, scoring a perfect 10.0 compared to Whatfix's 8.2, which allows for more tailored user experiences and targeted messaging.
- Users on G2 report that Whatfix provides a more robust Self-Service Experience with a Knowledge Base score of 8.9, while EdCast MyGuide scores 9.4, indicating that both platforms are strong, but EdCast MyGuide has a slight edge in providing comprehensive resources.
- Reviewers mention that EdCast MyGuide's Audio-visual Walkthroughs are rated at 9.8, significantly higher than Whatfix's 8.7, suggesting that users find EdCast MyGuide's walkthroughs more engaging and effective for training purposes.
- Users say that Whatfix's Product Analytics features, particularly in Account-Level Analytics and User-Level Analytics, are beneficial, but they score lower than EdCast MyGuide's offerings, indicating a need for improvement in data analysis capabilities.
Pricing
Entry-Level Pricing
EdCast MyGuide
Free Edition
$ 0
Single user/month
Single User, 10 MB Storage, 1 App, 3 free guides
Whatfix
No pricing availableFree Trial
EdCast MyGuide
Free Trial is available
Whatfix
Free Trial is available
Ratings
Meets Requirements
9.8
18
8.8
338
Ease of Use
9.4
18
8.6
408
Ease of Setup
10.0
11
8.3
358
Ease of Admin
9.7
11
8.5
278
Quality of Support
9.7
18
9.7
338
Has the product been a good partner in doing business?
9.7
10
9.5
277
Product Direction (% positive)
9.4
18
9.7
323
Features by Category
User Analysis
9.8
10
8.0
156
10.0
10
8.1
172
User Support
10.0
10
8.2
163
9.8
10
8.0
142
10.0
9
8.0
144
Walkthrough Type
9.8
10
8.5
166
10.0
9
8.9
190
Platform Basics - Digital Adoption Platform
Not enough data
8.3
39
Not enough data
8.7
40
Analytics - Digital Adoption Platform
Not enough data
8.4
39
Functions - Digital Adoption Platform
Not enough data
8.2
38
Not enough data
8.5
43
Agentic AI - Digital Adoption Platform
Not enough data
7.2
28
Product Analytics
Not enough data
8.1
51
Not enough data
8.1
51
Not enough data
7.8
47
Not enough data
7.6
46
Not enough data
7.5
46
Not enough data
7.2
41
Not enough data
7.0
36
Not enough data
7.4
43
Agentic AI - Product Analytics
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Generative AI
Not enough data
7.6
51
Self-Service Experience
9.4
13
8.9
147
9.4
11
8.8
142
8.6
6
8.1
94
Not enough data
7.0
68
Not enough data
8.2
84
Self-Service Platform
Not enough data
8.6
91
Not enough data
8.1
88
Not enough data
7.6
77
Not enough data
8.0
89
Agentic AI - Customer Self-Service
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
6.8
13
Not enough data
7.1
14
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
7.1
13
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EdCast MyGuide and Whatfix are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
EdCast MyGuide has no unique categories
Whatfix is categorized as Product Analytics and SAP Store
Reviews
Reviewers' Company Size
EdCast MyGuide
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whatfix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
36.8%
E-Learning
15.8%
Computer Software
15.8%
Telecommunications
10.5%
Retail
5.3%
Other
15.8%
Computer Software
16.1%
Information Technology and Services
14.0%
Financial Services
4.0%
Insurance
3.8%
Banking
3.1%
Other
59.1%
Discussions
EdCast MyGuide has no discussions with answers
What does Whatfix do?
3 Comments
GF
Overall, Whatfix aims to enhance user productivity, reduce support costs, and drive digital transformation within organizations.
How? Whatfix is a digital...Read more
What is the best way to showcase videos using the platform?
1 Comment
KE
Hi Christopher
I have added a video to the self-help tab.
You can do this if you have created the video and have it saved. I use Vimeo. Once you...Read more
Which one of them is a direct competitor of Whatfix?
1 Comment
GF
Digital Adoption Platforms are a category of their own. Because of the unique features and capabilities, it is hard to compare them to other types of...Read more
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