# EdCast MyGuide, Newired vs WalkMe Comparison

| | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 22 | 11 | 560 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Small-Business (45.5% of reviews) | Enterprise (60.1% of reviews) | 
| **Entry Level Price** | $ 0    Single user/month | Contact Us 1 Number of tokens | No pricing available | 

---
## Top Pros & Cons

### EdCast MyGuide

Pros:
- Ease of Use (2 reviews)
- Documentation (1 reviews)

Cons:
- Difficult Customization (1 reviews)
- Integration Issues (1 reviews)

### Newired

**Not enough data**

### WalkMe

Pros:
- Ease of Use (84 reviews)
- Helpful (54 reviews)

Cons:
- Learning Curve (34 reviews)
- Complexity (24 reviews)

---
## Ratings Comparison
| Rating | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
  | **Meets Requirements** | 9.7 (19 reviews) | 9.3 (9 reviews) | 8.7 (481 reviews) | 
  | **Ease of Use** | 9.4 (19 reviews) | 9.3 (10 reviews) | 8.4 (491 reviews) | 
  | **Ease of Setup** | 9.9 (12 reviews) | Not enough data | 8.1 (400 reviews) | 
  | **Ease of Admin** | 9.6 (12 reviews) | Not enough data | 8.3 (364 reviews) | 
  | **Quality of Support** | 9.6 (19 reviews) | 8.5 (9 reviews) | 8.8 (475 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (11 reviews) | Not enough data | 8.9 (361 reviews) | 
  | **Product Direction (% positive)** | 9.4 (19 reviews) | 7.4 (9 reviews) | 9.0 (466 reviews) | 

---
## Pricing

### EdCast MyGuide

#### Entry-Level Pricing

Plan: Free Edition 

Price: $ 0    Single user/month

Description: Single User, 10 MB Storage, 1 App, 3 free guides


[Browse all 3 editions](https://www.g2.com/products/edcast-myguide/pricing)

#### Free Trial

Yes

### Newired

#### Entry-Level Pricing

Plan: Simple, Scalable Pricing for User Enablement

Price: Contact Us 1 Number of tokens

Description: Newired is designed to scale with your User Enablement strategy.

Every plan includes the same enterprise-grade platform foundation.
As your organization evolves, you unlock additional intelligence, deployment flexibility, and AI capabilities.

Newired is licensed based on the number of tokens to enable guidance for users, not on technical variables such as applications, content, or administrators.

This means organizations can scale User Enablement across their digital ecosystem without worrying about additional licensing costs.

Across all tiers, Newired includes:
- Unlimited applications
- Unlimited guidance content (Journeys, tips, assistance)
- Unlimited editors and administrators
- Multiple deployment environments

Pricing grows only with the number of tokens to let users benefit from the enablement experience.

This model allows organizations to expand adoption programs without structural constraints.

Each token activates the Newired experience for one user in one application, allowing the platform to deliver contextual assistance, journeys, and intelligent guidance.

For example:

If 100 users receive guidance in one application, you need 100 tokens
If the same 100 users are enabled across three applications, you need 300 tokens
Importantly, tokens are not permanently tied to a specific application.

Key Features:
- Behavioral analytics and usage insights
- Longitudinal adoption insights over time
- Unlimited editors and administrators

[Learn more about Newired](https://www.g2.com/products/newired/reviews)

#### Free Trial

Yes

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **EdCast MyGuide** | N/A | N/A |
| **Newired** | N/A | N/A |
| **WalkMe** | 8.1/10 | 22 |

#### User Identification

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Demographics** | Not enough data | Not enough data | 7.4 (17 reviews) | 
| **User Segmentation** | Not enough data | Not enough data | 8.5 (19 reviews) | 
| **Geolocation** | Not enough data | Not enough data | 8.0 (14 reviews) | 

#### Tracking & Reporting

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Custom Event Tracking** | Not enough data | Not enough data | 8.6 (18 reviews) | 
| **Real-Time Insights** | Not enough data | Not enough data | 8.2 (19 reviews) | 
| **Attribution** | Not enough data | Not enough data | 8.0 (16 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 8.3 (20 reviews) | 
| **User Path Tracking** | Not enough data | Not enough data | 7.8 (18 reviews) | 
| **User Activity History** | Not enough data | Not enough data | 8.1 (18 reviews) | 

#### Metrics

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Engagement** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | Not enough data | 8.1 (17 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **EdCast MyGuide** | 9.9/10 | 11 |
| **Newired** | N/A | N/A |
| **WalkMe** | 8.3/10 | 358 |

#### User Analysis

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Survey Implementation** | 9.8 (10 reviews) | Not enough data | 7.9 (288 reviews) | 
| **Data Analysis** | 10.0 (10 reviews) | Not enough data | 8.1 (320 reviews) | 

#### User Support

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **User Segmentation** | 10.0 (10 reviews) | Not enough data | 8.6 (313 reviews) | 
| **Multi-Language Support** | 9.8 (10 reviews) | Not enough data | 7.7 (250 reviews) | 
| **Behavior-responsive Messaging** | 10.0 (9 reviews) | Not enough data | 8.0 (259 reviews) | 

#### Walkthrough Type

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | 9.8 (10 reviews) | Not enough data | 8.0 (267 reviews) | 
| **Text Bubble Walkthroughs** | 10.0 (9 reviews) | Not enough data | 9.0 (319 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 8.2 (51 reviews) | 
| **Communications** | Not enough data | Not enough data | 9.1 (58 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | 8.6 (52 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | 9.0 (51 reviews) | 
| **In-app guidance** | Not enough data | Not enough data | 9.4 (63 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 6.9 (33 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **EdCast MyGuide** | N/A | N/A |
| **Newired** | N/A | N/A |
| **WalkMe** | 9.9/10 | 8 |

#### ServiceNow Apps

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 10.0 (7 reviews) | 
| **Value** | Not enough data | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **EdCast MyGuide** | 9.1/10 | 15 |
| **Newired** | N/A | N/A |
| **WalkMe** | 8.0/10 | 225 |

#### Generative AI

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (98 reviews) | 

#### Self-Service Experience

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Knowledge Base** | 9.4 (13 reviews) | Not enough data | 8.4 (203 reviews) | 
| **Searchable Articles** | 9.4 (11 reviews) | Not enough data | 8.3 (201 reviews) | 
| **Community Forums** | 8.6 (6 reviews) | Not enough data | 8.2 (194 reviews) | 
| **Mobile Optimization** | Not enough data | Not enough data | 6.7 (138 reviews) | 
| **Personalization** | Not enough data | Not enough data | 8.1 (172 reviews) | 

#### Self-Service Platform

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 8.3 (174 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.2 (179 reviews) | 
| **Artificial Intelligence** | Not enough data | Not enough data | 7.1 (138 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.6 (158 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (11 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (12 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **EdCast MyGuide** | N/A | N/A |
| **Newired** | N/A | N/A |
| **WalkMe** | 8.2/10 | 19 |

#### Metrics

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Engagement** | Not enough data | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | Not enough data | 8.1 (17 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **EdCast MyGuide** | N/A | N/A |
| **Newired** | N/A | N/A |
| **WalkMe** | 8.2/10 | 26 |

#### Variation Testing

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **A/B Testing** | Not enough data | Not enough data | 7.9 (16 reviews) | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 8.3 (20 reviews) | 
| **Conversion Goal** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Percentage of Traffic** | Not enough data | Not enough data | 7.9 (21 reviews) | 
| **Confidence Level** | Not enough data | Not enough data | 8.1 (21 reviews) | 
| **Multivariant Testing** | Not enough data | Not enough data | 8.5 (17 reviews) | 

#### Reporting

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 8.1 (23 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 8.2 (24 reviews) | 

#### Personalization

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Standard Targeting** | Not enough data | Not enough data | 8.4 (22 reviews) | 
| **Custom Targeting** | Not enough data | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 8.1 (19 reviews) | 

#### Administration

| Feature | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 7.4 (18 reviews) | 
| **QA Testing** | Not enough data | Not enough data | 8.1 (19 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.2 (24 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (24 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)

**Unique to EdCast MyGuide (1):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


**Unique to WalkMe (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | EdCast MyGuide | Newired | WalkMe | 
|---|---|---|---|
| **Small-Business** | 50.0% | 45.5% | 12.4% | 
| **Mid-Market** | 30.0% | 36.4% | 27.5% | 
| **Enterprise** | 20.0% | 18.2% | 60.1% | 

### By Industry

#### EdCast MyGuide

- **Information Technology and Services:** 35.0%
- **E-Learning:** 15.0%
- **Computer Software:** 15.0%
- **Telecommunications:** 10.0%
- **Retail:** 5.0%
- **Pharmaceuticals:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Machinery:** 5.0%
- **Internet:** 5.0%

#### Newired

- **Utilities:** 9.1%
- **Publishing:** 9.1%
- **Program Development:** 9.1%
- **Music:** 9.1%
- **Machinery:** 9.1%
- **Leisure, Travel & Tourism:** 9.1%
- **Information Technology and Services:** 9.1%
- **Higher Education:** 9.1%
- **Graphic Design:** 9.1%
- **Chemicals:** 9.1%
- **Other:** 9.1%

#### WalkMe

- **Computer Software:** 11.4%
- **Financial Services:** 8.0%
- **Information Technology and Services:** 8.0%
- **Hospital & Health Care:** 5.4%
- **Insurance:** 4.3%
- **Telecommunications:** 3.7%
- **Banking:** 3.4%
- **Pharmaceuticals:** 2.4%
- **Consulting:** 2.4%
- **Consumer Goods:** 2.2%
- **Other:** 48.6%

---
## Alternatives

### Alternatives to EdCast MyGuide

- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (763 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (354 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1591 reviews)

### Alternatives to Newired

- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (354 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (763 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1591 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)

### Alternatives to WalkMe

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (763 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (354 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (985 reviews)

---
## Top Discussions

### EdCast MyGuide

No discussions available for this product.

### Newired

- Title: [If a user uses two or more applications, how do we count this?](https://www.g2.com/discussions/if-a-user-uses-two-or-more-applications-how-do-we-count-this) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "As it becomes very complex to count who uses 2 or more applications, we simply add the final number of end users on all applications concerned, meaning that..."
- Title: [How many Journey creators can I have comprised in the license?](https://www.g2.com/discussions/how-many-journey-creators-can-i-have-comprised-in-the-license) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You have an unlimited number of Journey creators. We don’t charge for Content Editors, once you have a subscription you can involve as many creators you like."
- Title: [Do I have a limit of Journeys or Tips I can create?](https://www.g2.com/discussions/do-i-have-a-limit-of-journeys-or-tips-i-can-create) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No, you don’t. You are the one who will decide how many Journeys or Tips are necessary to guide your end users, so our licenses don’t limit them."
- Title: [Shall I purchase different licenses to deploy Newired on test environments and live on the target application?](https://www.g2.com/discussions/shall-i-purchase-different-licenses-to-deploy-newired-on-test-environments-and-live-on-the-target-application) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No. With one single license, you can deploy on your test environment and on the live environment. Licenses apply per number of end users, and no other..."

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/edcast-myguide-vs-newired-vs-walkme)