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Compare Ecotrak and UpKeep 
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At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (49.5% of reviews)
Entry-Level Pricing
No pricing available
$20.00
Ecotrak
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EcotrakUpKeep
Star Rating
(1,074)4.5 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UpKeep excels in user satisfaction, with a higher overall score compared to Ecotrak. Users appreciate its straightforward interface, noting that it effectively streamlines communication between parties, which enhances transparency in managing tasks.
- Users say that UpKeep's implementation process is notably quick and intuitive, making it easier for teams to get started without a steep learning curve. In contrast, while Ecotrak is also praised for its user-friendliness, it has fewer recent reviews, which may indicate less current user experience feedback.
- Reviewers mention that UpKeep provides a centralized platform for managing tenant complaints, allowing users to easily track the status of various issues. This feature is particularly beneficial for those transitioning from more manual processes, highlighting UpKeep's effectiveness in improving operational efficiency.
- According to verified reviews, Ecotrak shines in customer support, with users highlighting the responsiveness and helpfulness of their service team. This aspect is crucial for teams that rely on timely assistance, especially in commercial settings where quick resolutions are necessary.
- Users report that both platforms are easy to use, but UpKeep has a slight edge in overall usability ratings. Reviewers have noted that UpKeep's design allows for seamless navigation, which is a significant advantage for teams looking to minimize training time and maximize productivity.
- G2 reviewers highlight that while Ecotrak is well-suited for enterprise-level needs, UpKeep's broader appeal to mid-market users allows it to cater to a wider range of businesses. This flexibility can be a deciding factor for organizations that may not require the extensive features of an enterprise solution.
Pricing
Entry-Level Pricing
Ecotrak
No pricing availableUpKeep
Essential
$20.00
Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks
Free Trial
Ecotrak
No trial information availableUpKeep
Free Trial is available
Ratings
Meets Requirements
9.4
9
8.8
812
Ease of Use
9.3
9
9.0
826
Ease of Setup
9.5
7
8.6
652
Ease of Admin
9.3
7
8.9
635
Quality of Support
9.8
9
9.0
765
Has the product been a good partner in doing business?
10.0
7
9.0
617
Product Direction (% positive)
10.0
8
9.4
769
Features by Category
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Tracking
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
8.8
146
Not enough data
8.6
142
Not enough data
8.2
140
Not enough data
8.5
141
Asset Tracking
Not enough data
8.6
135
Not enough data
8.7
140
Not enough data
8.7
143
Inventory
Not enough data
8.5
148
Not enough data
8.1
139
Not enough data
8.2
132
Depreciation
Not enough data
8.1
120
Not enough data
8.1
118
Not enough data
7.2
104
Not enough data
7.5
105
Maintenance
Not enough data
8.8
146
Not enough data
8.8
145
Not enough data
8.5
134
Not enough data
8.8
142
Not enough data
8.6
144
Not enough data
8.5
140
Field Service
Not enough data
8.6
135
Not enough data
8.7
139
Not enough data
8.0
123
Monitoring
Not enough data
8.6
140
Not enough data
8.4
136
Not enough data
8.1
131
Contract & Warranty
Not enough data
7.8
111
Not enough data
7.9
113
Not enough data
7.6
106
Analytics
Not enough data
8.3
129
Not enough data
8.4
128
Not enough data
8.1
125
Integration
Not enough data
7.3
105
Not enough data
7.2
99
Not enough data
7.4
104
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
4.2
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
On the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
After the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
5.1
17
Facility Management Platform Features
Not enough data
8.9
44
Not enough data
8.3
44
Feature Not Available
6.9
43
Not enough data
7.0
42
Not enough data
7.2
41
Not enough data
8.5
42
Feature Not Available
6.4
42
Not enough data
8.3
43
Not enough data
8.3
39
Not enough data
8.3
42
CMMS Platform Features
Not enough data
9.2
490
|
Verified
Not enough data
8.8
456
|
Verified
Not enough data
8.1
357
|
Verified
Not enough data
8.1
398
|
Verified
Not enough data
8.2
372
|
Verified
Not enough data
8.4
406
|
Verified
Not enough data
8.4
415
|
Verified
Not enough data
7.9
324
|
Verified
Not enough data
7.7
351
|
Verified
Not enough data
8.2
434
|
Verified
Categories
Categories
Shared Categories
Ecotrak and UpKeep are categorized as CMMS, Facility Management, and Enterprise Asset Management (EAM)
Unique Categories
Ecotrak is categorized as Asset Tracking, Field Service Management, and Asset Performance Management
UpKeep has no unique categories
Reviews
Reviewers' Company Size
Ecotrak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpKeep
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
75.0%
Retail
8.3%
Hospitality
8.3%
Aviation & Aerospace
8.3%
‐
Other
0.0%
Facilities Services
9.6%
Hospitality
5.0%
Manufacturing
4.8%
Food & Beverages
4.2%
Food Production
3.9%
Other
72.5%
Alternatives
Discussions
Ecotrak has no discussions with answers
Is there a way to track an asset and how much is spent on it?
1 Comment
RC
Hi Dylan! That's a great question and the answer is absolutely!
The best maintenance teams we know constantly make the mental decision of whether to...Read more
Which types of users are considered free users?
1 Comment
RC
Hi there!! There are three user types that do not require a paid UpKeep license:
1. View Only Users — These users are typically supervisors who log in...Read more
Which types of users are considered paid users?
1 Comment
RC
Hi there!!
There are three user types that require a paid UpKeep license:
1. Admin Users — These users have the ability to add others to the account,...Read more
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