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Compare Ecotrak and ServiceChannel 
Featured Products
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ecotrak
Star Rating
(14)4.8 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EcotrakServiceChannel
Star Rating
(116)4.0 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChannelEcotrak vs ServiceChannel
When assessing the two solutions, reviewers found Ecotrak easier to use, set up, and administer. Reviewers also preferred doing business with Ecotrak overall.
- Reviewers felt that Ecotrak meets the needs of their business better than ServiceChannel.
- When comparing quality of ongoing product support, reviewers felt that Ecotrak is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Ecotrak over ServiceChannel.
Pricing
Entry-Level Pricing
Ecotrak
No pricing availableServiceChannel
No pricing availableFree Trial
Ecotrak
No trial information availableServiceChannel
No trial information availableRatings
Meets Requirements
9.4
9
7.6
96
Ease of Use
9.3
9
7.5
99
Ease of Setup
9.5
7
7.6
56
Ease of Admin
9.3
7
8.0
48
Quality of Support
9.8
9
7.8
93
Has the product been a good partner in doing business?
10.0
7
8.2
48
Product Direction (% positive)
10.0
8
7.8
95
Features by Category
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Tracking
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
6.0
10
Not enough data
6.8
10
Not enough data
5.8
11
Platform Performance
Not enough data
5.9
11
Not enough data
6.5
10
Platform Functionality
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Platform Additional Functionality
Not enough data
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Generative AI
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Depreciation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract & Warranty
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
On the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
After the Job
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.8
10
Facility Management Platform Features
Not enough data
8.2
34
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
7.2
18
Not enough data
7.9
30
Not enough data
7.7
35
Feature Not Available
Feature Not Available
Not enough data
7.4
35
Not enough data
7.6
26
Not enough data
7.6
27
CMMS Platform Features
Not enough data
8.7
9
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
8.0
9
Not enough data
7.8
9
Categories
Categories
Shared Categories
Ecotrak and ServiceChannel are categorized as Asset Tracking, CMMS, Facility Management, and Enterprise Asset Management (EAM)
Unique Categories
Ecotrak is categorized as Field Service Management and Asset Performance Management
ServiceChannel is categorized as Contractor Management and ServiceNow Store Apps
Reviews
Reviewers' Company Size
Ecotrak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
75.0%
Retail
8.3%
Hospitality
8.3%
Aviation & Aerospace
8.3%
‐
Other
0.0%
Retail
23.8%
Facilities Services
13.3%
Construction
9.5%
Apparel & Fashion
7.6%
Restaurants
6.7%
Other
39.0%
Discussions
Ecotrak has no discussions with answers
ServiceChannel has no discussions with answers
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