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Compare Eclincher and Sprinklr Social 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Enterprise (49.0% of reviews)
Entry-Level Pricing
$149.00 Per Month
$2,800.00 1 User Per Year
Eclincher
Star Rating
(442)4.6 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Browse all 3 pricing plansSprinklr Social
Star Rating
(1,186)4.1 out of 5
Market Segments
Enterprise (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in its reporting and analytics capabilities, with users appreciating the customizable dashboards and the effective listening module for tracking brand sentiment. One user noted, "I like using Sprinklr Social for its reporting and dashboards, especially the listening module, which is great for tracking mentions."
- Users say Eclincher stands out for its user-friendly interface and responsive customer support. Reviewers have highlighted the ease of use, with one stating, "Since I've been using Eclincher... I've been really delighted with how user-friendly it is, how frequently new features are added, and how well my account manager and the support staff can assist me."
- According to verified reviews, Sprinklr Social is favored by larger enterprises, as evidenced by its higher G2 Score in the enterprise segment. Users appreciate its robust features for managing complex social media strategies, with one mentioning the convenience of auto-importing natively published posts for better insights.
- Reviewers mention that Eclincher's affordability makes it an attractive option for small businesses, with a significantly lower entry-level price compared to Sprinklr Social. This allows smaller teams to access powerful social media tools without breaking the bank, making it essential for their social media plans.
- Users highlight that while Sprinklr Social offers advanced features, it can be more challenging to navigate, with some noting that it requires a steeper learning curve. One user shared, "It’s been very easy to use... I’ve still been able to navigate it independently with confidence," indicating that while it has powerful tools, new users may need time to adjust.
- G2 reviewers report that Eclincher's customer support is exceptional, often resolving issues in under a minute. This level of support is a significant advantage for users who need quick assistance, with one reviewer stating, "Eclincher's customer support team is top-notch! Whenever I've had an issue or a question, they've been quick to respond and incredibly helpful."
Pricing
Entry-Level Pricing
Eclincher
Standard (Free Trial)
$149.00
Per Month
Add-ons: 1 User, 10 Profiles
- 1 Brand
- 1 User (max 2)
- 10 Profiles (max 20)
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Free Trial
Eclincher
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
9.2
378
8.1
974
Ease of Use
9.0
382
7.5
991
Ease of Setup
8.9
214
7.0
597
Ease of Admin
9.1
209
7.3
434
Quality of Support
9.4
361
7.7
915
Has the product been a good partner in doing business?
9.4
207
8.0
419
Product Direction (% positive)
9.4
350
7.9
954
Features by Category
Social Analytics
8.8(won by 1.7)
160
7.1
363
8.9(won by default)
173
Feature Not Available
9.0(won by 0.8)
188
8.2
438
8.9(won by default)
137
Feature Not Available
8.8(won by default)
143
Feature Not Available
8.3(won by 1.2)
40
7.1
223
7.9(won by 0.8)
37
7.1
230
Reports & Dashboards
8.7(won by 0.6)
188
8.1
443
9.0(won by 1.0)
193
8.0
442
9.3(won by 1.1)
186
8.2
434
7.9(won by default)
32
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Content & Collaboration
9.0
98
8.5
344
8.2
83
8.0
331
8.4
87
7.6
310
8.4
77
7.9
332
8.7
88
7.9
344
8.3
76
7.3
236
Social Management
8.8
276
8.2
563
9.4
286
8.5
541
9.2
254
Feature Not Available
9.3
282
8.3
567
8.6
188
7.3
417
8.7
69
7.4
243
9.2
8
7.3
201
Agentic AI - Social Media Management
Not enough data
6.5
57
Not enough data
6.6
55
Not enough data
6.6
58
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
9.0
199
8.2
405
8.8
152
7.0
334
8.6
30
8.3
157
7.8
31
8.2
159
7.9
29
7.5
156
7.8
30
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.5
156
7.1
365
9.0
198
8.3
406
8.2
34
7.9
158
8.7
32
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
7.7
5
6.9
133
7.7
5
Feature Not Available
Process
8.8
36
8.2
266
8.5
31
7.7
242
8.9
25
8.2
248
Channels
8.8
7
7.5
196
9.1
41
8.7
279
9.3
7
7.5
189
Feature Not Available
6.8
177
7.4
7
7.3
185
Insight
8.3
27
7.6
199
8.8
37
8.4
276
8.6
35
7.9
223
9.0
39
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Eclincher and Sprinklr Social are categorized as Social Customer Service, Social Media Management, Social Media Suites, Social Media Listening Tools, and Social Media Analytics
Unique Categories
Eclincher has no unique categories
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Eclincher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
41.4%
Information Technology and Services
3.4%
Health, Wellness and Fitness
3.2%
Food & Beverages
2.5%
Hospital & Health Care
2.3%
Other
47.1%
Marketing and Advertising
14.8%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.9%
Discussions
How do you track and evaluate the output of your competitors on eclincher?
1 Comment
JG
Hi there, we allow our users to create a feed of competitor analysis of your competitors social feeds by channel. For example, for Instagram taking into...Read more
when will you integrate with zoho crm
1 Comment
GS
Thank you for your question. We currently don't have any plans to integrate with Zoho. We are continuously enhancing our platform with new features and...Read more
Eclincher has no more discussions with answers
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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