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Compare Eclincher and Meltwater 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (41.6% of reviews)
Entry-Level Pricing
$149.00 Per Month
No pricing available
Eclincher
Star Rating
(442)4.6 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Browse all 3 pricing plansMeltwater
Star Rating
(2,495)4.0 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, offering robust social media listening and monitoring capabilities. Users appreciate its global coverage, which helps in creating a broad picture of brand presence.
- Users say that Eclincher stands out for its user-friendly interface and frequent updates, making it a favorite among small businesses. Reviewers highlight how the platform enables them to focus on essential tasks and optimize their social media strategies effectively.
- According to verified reviews, Meltwater's customer service is noted for being responsive, with users mentioning that the programming becomes intuitive once set up. This aspect is crucial for teams looking for a smooth onboarding experience.
- Reviewers mention that Eclincher's customer support is exceptional, often responding to inquiries in under a minute. This level of support is particularly valued by users who rely on timely assistance for their social media management needs.
- G2 reviewers highlight that while Meltwater has a higher overall satisfaction score, Eclincher outperforms in specific usability metrics, such as ease of setup and admin tasks, making it a more accessible option for smaller teams.
- Users report that Meltwater's analytics features, including customizable dashboards and automated reports, provide valuable insights, but some find Eclincher's deeper analytics capabilities more beneficial for continuous optimization of social media activities.
Pricing
Entry-Level Pricing
Eclincher
Standard (Free Trial)
$149.00
Per Month
Add-ons: 1 User, 10 Profiles
- 1 Brand
- 1 User (max 2)
- 10 Profiles (max 20)
Meltwater
No pricing availableFree Trial
Eclincher
Free Trial is available
Meltwater
No trial information availableRatings
Meets Requirements
9.2
378
7.9
2,137
Ease of Use
9.0
382
7.8
2,171
Ease of Setup
8.9
214
7.8
1,151
Ease of Admin
9.1
209
8.1
929
Quality of Support
9.4
361
8.5
2,062
Has the product been a good partner in doing business?
9.4
207
8.4
935
Product Direction (% positive)
9.4
350
8.0
2,120
Features by Category
Social Analytics
8.8(won by 1.0)
160
7.8
525
8.9(won by 1.2)
173
7.7
513
9.0(won by 1.0)
188
8.0
518
8.9(won by 2.1)
137
6.8
376
8.8(won by default)
143
Feature Not Available
8.3(won by 0.8)
40
7.5
394
7.9(won by 0.8)
37
7.1
425
Reports & Dashboards
8.7(won by 1.0)
188
7.7
544
9.0(won by 1.0)
193
8.0
564
9.3(won by 1.4)
186
7.9
481
7.9(won by default)
32
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content & Collaboration
9.0
98
8.1
238
8.2
83
7.4
211
8.4
87
7.3
202
8.4
77
7.5
203
8.7
88
8.0
228
8.3
76
7.6
212
Social Management
8.8
276
8.3
280
9.4
286
7.8
267
9.2
254
7.4
237
9.3
282
7.9
275
8.6
188
6.5
208
8.7
69
7.1
208
9.2
8
7.3
100
Agentic AI - Social Media Management
Not enough data
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Media Channels
Not enough data
7.3
635
Not enough data
7.2
657
Not enough data
8.5
730
Geographic Coverage
Not enough data
7.8
703
Not enough data
8.2
711
Not enough data
7.6
636
Reporting
Not enough data
8.2
709
Not enough data
8.1
696
Not enough data
7.9
690
Not enough data
7.9
713
Agentic AI - Media Monitoring
Not enough data
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Generative AI
Not enough data
6.5
288
Not enough data
6.6
283
Audiences
Not enough data
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Data Analysis
Not enough data
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Agentic AI - Audience Intelligence Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring & Listening
9.0
199
8.1
802
8.8
152
7.3
703
8.6
30
8.2
516
7.8
31
8.3
522
7.9
29
7.8
487
7.8
30
7.8
477
Agentic AI - Social Media Listening Tools
Not enough data
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
8.5
156
6.9
779
9.0
198
7.9
787
8.2
34
8.0
481
8.7
32
7.8
464
Influencer Marketing
Not enough data
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Agentic AI - Influencer Marketing Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Generative AI
7.7
5
Not enough data
7.7
5
Not enough data
Process
8.8
36
Not enough data
8.5
31
Not enough data
8.9
25
Not enough data
Channels
8.8
7
Not enough data
9.1
41
Not enough data
9.3
7
Not enough data
Feature Not Available
Not enough data
7.4
7
Not enough data
Insight
8.3
27
Not enough data
8.8
37
Not enough data
8.6
35
Not enough data
9.0
39
Not enough data
Generative AI
Not enough data
6.6
155
Not enough data
6.7
152
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
7.9
480
Not enough data
7.9
412
Not enough data
8.0
388
Outreach
Not enough data
8.1
426
Not enough data
7.5
146
Not enough data
7.7
349
Reporting
Not enough data
8.5
474
Not enough data
8.3
361
Not enough data
8.1
407
Agentic AI - Media and Influencer Targeting
Not enough data
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
User Rights/Roles
Not enough data
7.7
305
Not enough data
8.0
326
Categories
Categories
Shared Categories
Eclincher and Meltwater are categorized as Social Media Management, Social Media Suites, Social Media Listening Tools, and Social Media Analytics
Unique Categories
Eclincher is categorized as Social Customer Service
Meltwater is categorized as Audience Intelligence Platforms, Answer Engine Optimization (AEO), Influencer Marketing Platforms, Media Monitoring, Media and Influencer Targeting, and PR Analytics
Reviews
Reviewers' Company Size
Eclincher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
41.4%
Information Technology and Services
3.4%
Health, Wellness and Fitness
3.2%
Food & Beverages
2.5%
Hospital & Health Care
2.3%
Other
47.1%
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.5%
Discussions
How do you track and evaluate the output of your competitors on eclincher?
1 Comment
JG
Hi there, we allow our users to create a feed of competitor analysis of your competitors social feeds by channel. For example, for Instagram taking into...Read more
when will you integrate with zoho crm
1 Comment
GS
Thank you for your question. We currently don't have any plans to integrate with Zoho. We are continuously enhancing our platform with new features and...Read more
Eclincher has no more discussions with answers
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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